Claimed

Provogue India Complaints & Reviews

1.2
Last updated Jan 21, 2024
Complaints 877
Resolved
209
Unresolved
668
Quick Links
Statistics
Share
Contacts

File a complaint to Provogue India

Having problems with Provogue India?

File a complaint and get it resolved by Provogue India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Provogue India
Customer Service Contacts

Provogue India Phone Numbers

Phone
+91 22 4045 4100
109
95

Provogue India Website

Provogue India Head Office Address

105/106, Provogue House, 1st Floor, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India
400053

Provogue India reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Ganeshraja1
from Chennai, Tamil Nadu
Report
Copy

Watch complemented with icici credit card

Address:Mumbai City, Maharashtra, 421302
Website:Www.provogue.com

Recieved the delivery of ordered blue dial men's watch in non working condition - when unpacked found the seconds hand was not clocking and then could understand the dial was not at all working. The delhivery courier guy who delivered to take back the goods asking us to complaint to provogue. I was cautious to call icici team two days before delivery as i was fortunate to notice in the internet - some serious complaints from many icici users...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anil konkimalla
from Gudivada, Andhra Pradesh
Report
Copy

Order number : 392376294 & 392376217

Hello Team,

I had ordered Aviator sunglasses through HDFC Provogue website on 9th December 2016.

I have still not received the product. Please let me know by when the product will be delivered to the ordered address?

No info shown in the tracking website.

Order number :[protected] &[protected]

Awaiting for your kind reply ASAP.

Thanks in advance, br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:143531
Website:www.provogue.com

Sir/madam,
Second time compained for same ordered but not recieved any dispacted details yet not... I talk to you very respective way, don't be anger me.. Order no.[protected] and send me product which i ordered. I paid the money of this order online and i not get my order till now. Plz resolve this problem and take sudden and serious action about team of provogue....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
d.harshita
from Delhi, Delhi
Report
Copy

Money deducted but no confirmation or product delivered

Address:New Delhi, Delhi, 110070
Website:www.hdfcbank.com/htdocs/common/NetBanking-MobileBanking-App/campaign.html?src=Ms_ge

I was doing an FD on HDFC bank net banking on 19th nov 2016. after the process was complete, i got an offer from provogue of some products to buy for just rs.300. so i took the offer and ordered a white coloured provogue bag and money was deducted from my account but i didnt receive any confirmation of the order by mail or msg.the site said the order would be delivered in 28 days but how do i track it when i dont have any order no. there...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Prashant Khule
from Delhi, Delhi
Report
Copy

Product not delivered in time

Address:411057
Website:www.provogue.com

This has been fourth time I am writing this to you and let me tell you it's not happening at all.
Please revert early, as its been very third class service by you it'd around two months and the product is yet to be delivered.
Its not acceptable at all. Please reply early otherwise I have to go by another way
and your customer care number is just a time pass which after 6-10 minutes tell thank you and call gets disconnected...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siva13mba
from Chennai, Tamil Nadu
Report
Copy

Provogue india provogue bag order not received: order# 392262942

Address:600042
Website:www.hdfcbank.com

Hi, i have placed order as per offer on hdfc bank account for provogue bag for which shipping charges of rs. 299 got debited from my account. I have ordered the provogue bag on november 4, 2016. Received a message that my order is placed. There is no tracking order information available on provogue website.

Please help me get the delivery of provogue bag or refund the amount i have already paid.

Thanks,
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Archana Rungta
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provogue......Very poor service...

Address:Mumbai City, Maharashtra, 400053
Website:www.provogue.com

Order #[protected] are still in ''processing'', according to the website's tracker. These are Canvas duffle bag.

Its been 25 days since the order was placed. the call center number doesn't work. There is no response from Provogue at all.

I booked the orders through HDFC netbanking on 6th November 2016...sky:- 104332-EA-310-F. I am so much frustrated....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:400053
Website:www.provogue.com

Order #[protected] & Order #[protected] are still in ''processing'', according to the website's tracker. These are Canvas duffle bags.

its been 18 days since the order was placed. the call center number doesn't work. I have written to them thrice already. There is no response from Provogue at all.

I booked the orders through HDFC netbanking on 28th OCtober 2016....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avi01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid online order no 392200285 not received

Address:400091
Website:www.provogue.com

On 16 oct 2016 i had ordered two BALLON shirts (103691-L-291-XL BALLON, Size XL, colour Yellow and 103691-OR-200-XL BALLON, Size XL, Colour Pink Provogue) on Provouge official site ( www.provouge.com) and my order no. is #[protected] . i have already paid the order amount Rs. 2038/- through debit card. but on 19 Oct 2016 I have received only one shirt (103691-L-291-XL BALLON, Size XL, colour Yellow ) . As I had paid for two shirts, the other...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560050
Website:Provogue

Hello Team,

I had ordered Aviator sunglasses through HDFC Provogue website on 29th October 2016.

I have still not received the product. Please let me know by when the product will be delivered to the ordered address?

No info shown in the tracking website.

Order number :[protected]

Awaiting for your kind reply ASAP.

Thanks in advance,
Bhavya.N...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushgnit06
from Pune, Maharashtra
Report
Copy

Cheating using term offer for HDFC customers

Address:Pune, Maharashtra, 411014
Website:netbanking.hdfcbank.com/netbanking

Though all complaints are of same nature still I would like to mention it here.
As keeping silence will give nod that this scam has stopped.
I want to hold HDFC responsible for this scam. They should refrain for promoting such loots as I have a salary account with HDFC along with my friends who all ordered those bags and glasses together and we have decided to switch our salary accounts to some bank which do not associate in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Supreeth Nagaraj
from Bengaluru, Karnataka
Report
Copy

Product not received - 392242209

Address:Mumbai City, Maharashtra, 400053
Website:www.provogue.com

Hello Sir,

I had placed an order on Provogue India website for a duffel bag on 26th October, 2016. It has been more than 10 days now and I am not seeing any update on their website regarding the order.

I would like to bring to your attention that what this company is doing is a fraud and a day light robbery. They are collecting money from people and not honoring their order is pure case of theft.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourav Bodak
from Malavalli, Karnataka
Report
Copy

Order no s # 392091974 & #392091998 dtd 23 sep 2016

Address:Mumbai City, Maharashtra
Website:provogue.com

Order No s #[protected] & #[protected] dtd 23 Sept 2016
Ordered 2 pepvogue watch using a offer for State Bank debit card holders.
Refund not received even after 1 month of cancellation.
cancellation date: 27/09/2016
Oct 24 received a mail from customer care mentioning successfull refund, and a wait period of 3-4 working days.
Today 1st Nov, 2016. Yet to receive a single rupee from Provogue....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gagan sohal
from Nabha, Punjab
Report
Copy

Not receiving their product

Respected sir,
I placed an order having no.[protected]A white bag) that was an offer to me on my netbanking of hdfc bank, i. E i have to pay just delivery charger 299/- and i ll receive above mentioned bag,
So on wednesday[protected] time was 09:15am i placed an order and paid 299/- to company through hdfc netbanking...

Then on same day on time 09:25 am i received a sms —
From vm-provog
Dear...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
Hussain miah
from Bengaluru, Karnataka
Report
Copy

Glasses not received

Address:560060

Hi, i have placed order as per offer on hdfc bank account for provogue sunglasses for which shipping charges of rs. 299 got debited from my account. I have ordered the sunglasses on oct 14, 2016. Received a message that my order is placed. There is no tracking order information available on provogue website and the status is showing as complete with the delivery date of 19th october 2016. But i have not received the order yet.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JAY8186
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provogue Not received consignment - HDFC bank offer

Address:New Delhi, Delhi, 110028
Website:Online Shopping Portal

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Canvas duffle bag with the provogue order #[protected] on October 12, 2016 10:44:21 AM IST and made the payment with my HDFC Net Banking.

Still the status shows as "No tracking details. We're preparing your order. Courier information will be updated soon."...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sameer Anil Garde
from Mumbai, Maharashtra
Report
Copy

Non delivery of the product against order no 392031869 dated 29.08.2016.

Address:411041
Website:www.provogue.com

Inspite of my repeated follow-ups over email, the order placed against the captioned order no for Ladies Jute Bag Orange has not yet been delivered to me. The customer care number of provogue[protected] is never operational and is always busy . I think they deliberately have such arrangements so as to avoid customer calls. Initially, I got one email mentioning that the goods would be delivered shortly. Now that I have not received the goods...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jai1243
from Bongaigaon, Assam
Report
Copy

Hdfc bank offer

Address:781006
Website:hdfc

I had placed an ordered though hdfc bank offer on 24th august 2016 and rs. 299 as delivery charges have already be paid. It's been more than 28 working days but i haven't received my order yet (Order #[protected]. I have contacted the customer care via email twice on 1st oct 2016 and 3rd oct 2016 but they only asked me to check order status online which says order not yet dispatched. The customer care number provided on the website seems to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
wdwtest
from Nashik, Maharashtra
Report
Copy

Order confirmed money deducted, product not yet delivered

Address:Nashik, Maharashtra, 422008
Website:www.provogue.com

Order No. : #[protected]
I have placed my order on 21st july 2016,
Still i am not able to receive my product, why i am not able to receive my product yet its 21st july when i placed order they have already received money then why they are not delivering my product
shipment awb number is invalid i am checking since few months,
its gojavas who dont have contact number, and provogue is also not receiving my callsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gayatri Morgaonkar
from Pune, Maharashtra
Report
Copy

Gym bag

Address:411051
Website:www.provogue.com/institutional-sales

Hi,
Please confirm on my order status as not getting any proper way out for below order by using code given by axis bank for below product.
Hope its not a fraud...!!!
Order date 30aug2016
Item - provogue gym bag
Hipping charges paid - inr 299.00
As per sms received from provogue team expected date of delivery - w/i 28working days.
No one is answering /nor replying on

Contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy