Provogue India Complaints & Reviews

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3sx7w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Thru HDFC Net Banking I have ordered for Provogue bag Reference number[protected] and made payment of Rs 299 handling and transport charges. I have not received the item so far. Please inform the status.
K. RAMA AKRISHNA PLOT NO 191, PHASE 1, SAKET COLONY, ECIL POST HYDRABAD 500062.
Phone: [protected]

Dear Costumer,

Request you to raise your complete issue at [protected]@hdfcbank.com along with your issue details, registered contact and account details .with ref-TTU[protected] in the subject line. Will get back to you.
-Bejoy HDFC Bank Customer Assistance

Still not yet received my order no[protected]

Dear Customer,

We would require some of your details to check this on our end. Kindly write to us from registered email ID at [protected]@hdfcbank.com with your customer Id/ 14 digit account no., issue details and registered contact number, mentioning Reference Id TTU12121697 in the subject line for us to assist you better.

-Bejoy
HDFC Bank Customer Assistance

We had registered for free offers for duffel Bag etc on online payment of
Rs 299/= thro HDFC Bank. on[protected] no.s ) and on[protected] no.)

We are yet to receive the items at the address mentioned

Sp Rajah[protected]

[protected]@gmail.com

I was opening a FD in my hdfc bank account and then after the transaction was completed, there was a flash ad on the HDFC site, for provougue offer.
I bought a provogue duffle bag for rs 299 by doing net banking payment from HDFC bank.
This all happend on 25 nov 2016.
And then i get a email from provogue, that the product will be delivered in 28 working days.
Till now the status in provogue site gives me the same status as was on the day of order.
It is already 28 days and still i don't get the courier. Also i raised a complaint in provogue website, but no replies.

I hold both HDFC ban and provogue india responsible for this cheating.
Why HDFC bank shows this ad. in their website.
Still if you do some transaction this ad. pops up.

Here is the email content i got.
Thanks for visiting provogue.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For sharing your complaints Click Here or call us on[protected] between 10.00 AM to 6.30 PM (Monday to Friday). Except Public Holiday

Your Order #[protected]placed on November 25, 2016 2:16:46 PM IST)
So here's a quick reminder of what you ordered.

Item Image Item Sku Qty Subtotal
Canvas duffle bag Canvas duffle bag 104332-EA-310-F 1 Rs.1, 999
Subtotal Rs.1, 999
Shipping & Handling Rs.299
Discount (hdfcfd16) -Rs.1, 999
Grand Total Rs.299

Hello Team,

I had ordered Aviator sunglasses through HDFC Provogue website on[protected].

While the amount has been detected from my account but and immediately it showed that the session expired.
So please let me know the status..

I ordered watch under icici credit card scheme, but the watch not at all working & also quality of the watch is worst, need to replace

Ravindragouda
[protected]

Dear Ravindragouda,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team.

I ordered a duffle bag for offer from hdfc netbanking offer and paid 300 rupees. Order no[protected] placed on 13 oct 16.till now i have not received my order. They are saying not delivered and canceled my order but not refunded my money till now nor sending new item

Hello. My order # is[protected] & i want to cancel my order. No responses to my call. No one is picking the call. I ordered on 04NOV16.

Till date i have not received the ordered item.
order no. PROV1277974.
please make an arrangement to delivery the item without delay.

Not received yet and no information is made available

Expected delivery was showing as 31/08/2016 and for more than two months, trying to contact customer care no. but no response

I have purchased sunglass on Oct 18 2016, but my order not received

I have order wallet having Order Number[protected] via HDFC site on 31st Aug. . I havn't received it yet. this is so annoying. worst service ever.
This is 3 rd time I am dropping email and N numbers of costumer care call - no one picked.

~ Priyanka Sawarkar
Ph no : [protected]