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PUBG MOBILE India Complaints & Reviews

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Last updated Mar 17, 2024
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PUBG MOBILE India reviews & complaints page 29

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xfhbnk
from Mumbai, Maharashtra
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I want my money back

Address:584101

I purchased 60uc two times which was a cost of rupee 79 each so i purchased it twice i didnt recieved uc but my money was debitted. I made an upi payment from phonepe app, i lost total of 158 rupeess and i need it back, i really hope that i can get back my money i really purchased it with ajoy now iam so sad i feel like quiting pubg i hate that even this game is a fake iam really angry i just need my damn money back...
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A
Aditya Roy 2001
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money paid to pubg mobile, but product not received

Address:Flat FOE, 4th Floor, Block 8, Jains Kences Retreat, 15 Reddy Street, Virugambakkam., Chennai, Tamil Nadu, 600092
Website:pubgmobile.com

I bought a ₹799 pack of 600 uc, and payment was successful, but the game showed failed to purchase. Please help, as a large sum of money went out of my account and i did not recieve my product.

I purchased this product at 9:40 pm on friday, 27th of september. I am very worried about my money and would like a refund from tencent as fast as possible....
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P
Pratham 122
from Kolkata, West Bengal
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pubg mobile

I have made a purchase o[censored]c in pubg mobile of Rs799 after all the procedure of sbi online payment my money has been deducted from account but i am not getting uc please help me i have to be answerable for the amount to my parents i am 18 years old hope you understand my situation the message from bank was thx for INB txn for Rs.799.0 frm A/c X1864 to times of money...
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JagdeepThakur77
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uc purchase failed but still money got deducted from my account

I purchased uc worth 420 rupees in pubg mobile but didn't receive any uc, also money got deducted from my account.
This is the transaction id:

UPI/P2M/[protected]/Google Pa/Axis Bank

Please provide refund or provide uc.

This happened with me for second time.
Last time to I filed a complaint but nothing happened. Why did you even create forum if you don't want to resolve the complaints....
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D
DarkHZone
from Bilaspur, Chhattisgarh
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for renfund

Website:[email protected]

In pubg mobile i buy in game currency by mistake..
So then i contact to google play store team for refund they saud please contact to pubg mobile developer for refund so then i contact to developers.. Then they also said please contact to google so now what i do.. I contacted to them both for refund.. Purchase amount is almost 7989 something.. I need my money back please help no one is helping please help me with refund of money....
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Thunder gomes
from Malegaon, Maharashtra
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pubg mobile credited my money but didn't get the uc purchased

Address:1st Floor, Gomes Bldg, Opp. Hotel Delmon, North Goa, Goa, 403001

I had done an online payment though phonepay in pubg mobile game amount of rs. 1949/- the amount got credited from my account but i didn't receive any uc this is nonsense earlier similar thing had happened but i didn't mind as it was very small amount but now i can't keep quiet it's ridiculous. Please help me refund my money back or else give me the uc i paid for.
Below is the message i received:-
Dear sbi upi user, ur a/cx5793...
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Aniket1711
from Mumbai, Maharashtra
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uc not received

Purchase pubg uc for Rs 799 on 13 September 2019.
My money got debited from my account but UC is not added to my in game account till date.I didn't receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.i purchased UC using SBI net banking. Refrence No.- IGAGZLRMW8.
i tried to contact through pubg mobile in game support but i didn't get any reply from them.
i also complainted...
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Aniket1711
from Mumbai, Maharashtra
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money deducted from bank account

I purchase pubg uc for rs 799 on 13 sep 2019
My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
The transaction reference is igagzlrmw8.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem...
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S
Sukanta10m
from Mumbai, Maharashtra
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money deducted but no uc added

Address:Jhalukbari joymotinagar guwahati-12 bylane 1 house no 32, Kamrup Metropolitan, Assam, 781012

I have made payment of ₹ 799 on 13th september through internet banking of state bank of india to but uc in pubg mobile. The payment was successful but no uc has been added till now 16th september. So i would request you to please help me get my money back as 799 is a big sum and don't want to lose it. The below mentioned msg is the proof of the payment

Thx for inb txn of rs.799.0 frm a/c x5843 to times of m... Ref#igagzlcju3...
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AnantPandey
from Mumbai, Maharashtra
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no refund on failed uc purchase

I Purchased PUBG UC for Rs 420, Rs 79 and Rs 79 and Rs 79 respectively on 15 Sep 2019.
My money got debited from my account but it showed that purchase has failed.I didn't receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.
The transaction reference is given in the attached screenshots.
I contacted in game customer support but haven't got a reply.
I also mailed pubg...
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R
Rayyan Qureshi
from Delhi, Delhi
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purchase failed

Address:Delhi, New Delhi, Delhi, 110002
Website:PUBGmobile

Purchased pubg mobile uc for ₹724 on[protected] money was deducted from my account but uc purchase failed
#reference no. #igagzlhao3y account information is showing that money transferred to inb times of money limited.
I have provided reference number of that transaction, kindly look into this problem and resolve this issue asap.
Thanks and regards....
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A
Akash Ubbu
from Mumbai, Maharashtra
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money deducted but did not get royale pass

Address:ROOM NO - HEM-956, AUGUSTIN CHAWL, JACKU CLUB, SANTACRUZ(EAST, Mumbai City, Maharashtra, 400055

I tried purchasing pubg royale pass for 799 rupees. I made the payment and it is showing error. Now my money is deducted from bank and i didnt get pubg royale pass. My reference number is[protected]. If it is like this then how will i make any payments in the future. Please try to refund my money or at least get my my royale pass. I did not accept like this from pubg mobile corp....
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rish281995
from Lucknow, Uttar Pradesh
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regarding purchase.

Address:Sector-14 House no. 446 Indira nagar Lucknow, Lucknow, Uttar Pradesh, 226016

I had made a transaction of Rs 799 to purchase 600 uc in pubg mobile on 13th September 2019 payment got deducted but uc not credited in my account.I didn't got any mail maeesage anything i tried all methods but i didn't got my uc in my account. I had checked my passbook my payment was confirmed i am also attaching the screenshot it is done from legal method of playstore. Please solve this i am giving all details regarding my pubg account....
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Sukanta10m
from Mumbai, Maharashtra
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money deducted but item is not showing

Address:Jhalukbari joymotinagar guwahati-12 bylane 1 house no 32, Kamrup Metropolitan, Assam, 781012
Website:Pubgmobile.com

I have purchased uc in pubg mobile today on 13-09-19 through net banking of state bank of india at around 8:40-9:10am. ₹799 uc was purchased and the payment was successful but no uc was added in my account. So i want a refund or uc to be added as soon as possible.
The below message show the transaction if and the amount deducted through net banking.
Please help to resolve my problem soon. Thank you.

Thx for...
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Mizan Parvez
from Mumbai, Maharashtra
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I purchased uc but I don't get.

Address:Chandauti, Belaganj, Gaya, Bihar, 804403

I purchase pubg uc for rs 799 on 12 sep 2019
My money got debited from my account by upi but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
The transaction reference is[protected] i contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem....
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akshay bhushan
from Mahoba, Uttar Pradesh
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amount debited but uc not received

Address:Varanasi, Uttar Pradesh, 221002

I purchased 600 uc worth rupees 799 on 12th of september 2019 through upi. My account got debited with the amount of rupees 799.
I didn't received my uc
My upi reference no is[protected]
Please i want either the uc or the refund
Till now i have received nothing.
I don't have much money... Please resolve my problem it's my humble request to you people.
Thank you...
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lilly funs
from Noida, Uttar Pradesh
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deducting amount of times of money for purchase pubg uc

Address:Rajeev colony, Salarpur, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:www.pubg.com

Sub: times of money — money debited in app purchase but not reflecting in the app
Dear sir/mam,
I made a purchase of pubg uc through my sbi netbanking transaction ref#gagogdro5 on 10 july 2019 amount of 724 rupees. Balance is deducted from my account but i did not receive any uc on my pubg account. And it's not showing in the play store purchase history either. Here i paste transaction message below:

Thx for...
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Arun309
from Hyderabad, Telangana
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my pubg account has been without any prior notification/reason

Address:Hyderabad, Andhra Pradesh
Website:www.pubgmobile.com/en-US

Hello. My name is arun. I've emailed pubg on the same issue for 6-8 times about my account ban but there's only one worst reply which is "we cannot help players/accounts which are not of korea" if those guys cannot help us, then why they are accepting payments from us and giving uc back? Why are they just playing with us and our money? I'm banned in the game for no reason, i don't even know what is my mistake. I never used any cheat codes...
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J
Jeet23
from Brahmapur, Odisha
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uc not credited

I purchase pubg uc for rs 79 on 24 august 2019.
My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
The transaction reference is igagwagke9.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply....
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Address:632001

I purchase pubg uc for rs 799 on 14 aug 2019. My money got debited from my account but it showed that purchase has failed. I didn't receive my uc not did i got any refund. Please either give me uc in pubg mobile or refund my money.
The transaction reference is igagunolk9.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem asap....
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