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Puravankara Projects Complaints & Reviews

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Updated: Nov 18, 2025
Complaints 113
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V
vtrajanjtj
from Delhi, Delhi
Jun 7, 2013
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Address: Chennai, Tamil Nadu

Purvankara Group -Provident Housing Limited : Violation / Cheating of residents

Project : Provident Cosmo City

Area : Off Kelambakkam , OMR

Complaints :
1. Violation of CMDA approval drawings to get more profit...
2. Quality of Construction is very poor....
3. Handing of flats took more than 3 to 4 years....
4. Cheating the residents by means of promising more facilities at the time of booking........but not done/provided during handing over.......
5. Cheating residents by not paying the " Delay Compensation" on time and correct amount....
6. No road facility
7. Provident RO Water Plant - Not working / defect within 6 months - poor quality.....

Much more to come.....
Aug 14, 2020
Complaint marked as Resolved 

No Company — Not the resident of city

R sir,
Local police of Fazilka city Disst Ferozpur sending you a varification no.36/06/01 dated 18/02/09.In the name of Mr Sandeep kumar s/o Sh Ram kumar. In this varification police declared him a good person and the resident of fazilka. But acctully he is not a good person and not the permanent resident of Fazilka. He is the resident of delhi. So plz take a strong step against him & also file F I R agains him.

Thanking you

Yours faithfully,
Pooja
Provident Cosmo City is build with poor quality
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    ppb1
    Jun 4, 2013
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    Address: Chennai, Tamil Nadu

    Provident Housing Limited subsidiary of purvankara is cheating customers .
    They are selling open car park illegally at cosmocity project in chennai .

    They have changed even DTCP approved plan to add more illegal car parks and reduce road size from 9 meters to 3 meters .

    Roads they have provided have rain water drainage running from middle of the road .
    And a tiny swimming poll for 2000+ apartments against rosy dimension shown in brochure .

    ppb
    Aug 14, 2020
    Complaint marked as Resolved 
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      E
      E.Rajagopalan
      from Chennai, Tamil Nadu
      Jun 4, 2013
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      Resolved

      Address: Kanchipuram, Tamil Nadu

      I have purchased a flat in the above site. After a delay of more than one year I was given possession. I had to request for major repairs before taking possession. Payment due to delayed handing over was not given for
      more than 8 months, though it is agreed upon in the agreement.Car parking was not ear marked even now, on payment more open car parking was sold out, though there was a ban by Supreme Court. For more than 2100 flats they have provided only 700 sft space for so called super market, For about 8000 people they have provided only around 600 sft small water tank causing health hazard, kids play area is located near high tension transformers, kids park is over the sump with man holes, drive area reduced from committed 7.2 mts to mere 3.6 mts which is going to cause chaos when full capacity of flats are occupied, no plan to handle water requirement for around 8000 people, storm water drain on the middle of drive way causing concern for elderly people and kids, absolutely no open park area so far though more than 1000 flats are handed over, no proper gate to enter the site though more than 500 flats are occupied, no solar system is installed though promised in approval. More than that no body either in the site office or their Chennai office feel competent to deal with. Top brass sitting in Bangalore does not bother about the grievances of around 8000 people. Does Puravankara not aware of this or they want to make only money by exploiting poor public with their big name? No decision maker has turned up so far to the site to discuss the problem with the residents, though regular representation was made for the past more than 8 months.
      Aug 14, 2020
      Complaint marked as Resolved 
      Puravankara Projects customer support has been notified about the posted complaint.

      Provident Housing Limited (Puravankara Group) — CHEATING CUSTOMERS for ILLEGAL FINANCIAL GAINS

      Dear Sir,

      In continuation to my complaint lodged with your forum on 21/01/2011, I would further like to bring to your notice that the above company referred herein is still engaged in all “corrupt & fraudulent” business activities thereby taking innocent customers for a ride.

      Let me also further bring to your notice that even today if you browse Magicbricks.com, you will be shocked to notice their “misleading” (luring) advertisement with basic price tag as Rs.1800/- per Sq Ft (Pl. Note:- This basic price is Rs.100/- LESS than the basic price of what I had mentioned in my complaint (i.e. Rs.1900/-per Sq Ft on which space for negotiation was assured by the Provident management) for buying a 1180 Sq Ft flat in Provident Housing Ltd. – Provident Welworth City project.

      This sort of publishing misleading advertisement with unethical business practices clearly confirms that the company is purely engaged in creating illegal financial gains thereby cheating their innocent customers.

      Please take immediate action on Mr.Ravi Puravankara, CMD of Provident Housing Ltd. (Puravankara Group), Bangalore (Their website : www.puravankara.com www.providenthousing.com ), who is maintaining silence on my complaint & without any fear, he is still very much engaged in functioning his responsibilities with total unethical business practices towards cheating his innocent customer.

      Requesting your immediate action probing on my complaint/grievance on Provident Housing Limited – Bangalore, thereby rendering justice to me.

      Thanking you,

      Yours faithfully,

      R.RAVIKUMAR.
      (M) [protected]
      Shoulded be attended fast & I should get justice at the earliest.

      Thanks & regards,

      R.Ravikumar.
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        G
        ganesh1982
        from Chennai, Tamil Nadu
        Jun 2, 2013
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        Address: Chennai, Tamil Nadu

        Dear Sir/Madam,

        I am writing this complaint on behalf of group of owners to show you the cheating done by Puruvankara(Provident Housing Limited) to the owners.Provident has sold around 1800 flats in its Cosmocity project at Siruseri Chennai.I am one of the owner in this community.The builder has cheated us by deviating from the plan on many features and a few deviation as below

        Commercializing car park - converting pathways/driveways to car park...
        Shrinking driveways by Half - promised 7.2m on sale agreement converted to 3.6m in reality.
        No gated entrance for 2000+ customers.
        No humanity - 700 sqft bunk shop for 2147 apartments
        No swimming pools as promised
        HIGH WATTAGE transformers @ stone throw distance from play area(which affects the safety of the kids).
        Many kids have fell down and hospitalized because of this.

        On top of this there was no response from them for our protest done against them in front of their office in Adayar chennai.
        you can see the link on one of the chennai newspaper about the protest made.
        http://www.dinamalar.com/district_detail.asp?id=725550


        We all(around 5000 people) will be grateful to you if consumer court can come forward and solve the issue.
        We are ready to prove to you the cheating done by Puruvankara to us and we have enough evidence for the same.

        Regards,
        Ganesh
        Aug 14, 2020
        Complaint marked as Resolved 
        Open Drain System in the middle of the road hindering to walking of elderly people & children, driving of vehicles is provided. Provident team claims that this is the world's best drain system. May be. But Why in the middle of the road?

        Model of Light fittings provided, are supposed to be in Museum today.

        The Site Plan shows "Children Play Area" OR "Empty Space" in some places. Owners are shocked to find that the empty space / Children Play area has been converted to High Voltage Transformers location, 440 V Electrical Boxes (Can be reached by putting hand out of their Window), Sewage Treatment Plant (with stinking smell), DG Sets / Water Sump (Huge noise created when the DG / Water Pumps are operated).

        Very Large swimming pool shown in the Site Elevation Drawing. No where to be seen. Not sure, even if there is space to construct one.

        Brochures show very good "Pavered Blocks" and sitting benches. Now Provident Housing has laid Tar Roads. Poor quality cables are laid beneath the road, which failed within 6 months. Roads have to be dug deep at several locations to correct the issue. Could not imagine the cost of such repairs, if occurs after Provident Team leaves the site.

        No office space has been provided for Association Office by the builder who is constructing a gated community with 2176 Apartments.

        Cracks started appearing in many buildings, both interior and exterior.

        Plain Transparant glass has been provided in windows. Not even, semi transparant.

        Ply wood door is provided in Terrace. Not withstanding the weather, the doors are damaged before handing over to Owners.

        Very Poor quality flooring. Hollowness is there in the floor, in each and every house. I can wouch for this.

        The Pollution Control board advises the builder to install Solar Panels for Water Heating & Common Area Lighting. Same is not provided.

        And Many More...

        In total, Cosmo City looks like "Chaos City".
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          Praka41
          from Ahmedabad, Gujarat
          Apr 6, 2012
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          Address: Chennai, Tamil Nadu

          Myself & My brother are being denied our deposit of Rs 2 Lakhs ( One lakh each ) by Puravanaka - Windermere project in chennai for not singing a one-sided contract, on top of it we are also told the flats are already sold to someone, Here are the facts.

          1. From the time of booking we have been given different directions and updates about the agreements and progress of the property by different employees in Puravankara Chennai. Some of them, we are told are no longer working for your organization. This inconsistent communication led us to believe that Puravankara projects in Chennai are risky.

          2. Further, we are in possession of two agreements and were told there was a further amendment to the second agreement as well. These changes for a project of this size and magnitude (for Windermere) created more apprehensions about the project.

          3. In all the communications from our end we have been consistently not accepting to the clauses in the agreement, specifically, (a) delayed possession clause, (b) grace period mentioned in the agreement. We have clearly articulated our discomfort on these clauses to Praveen, Uday and other colleagues in CRM team of Puravankara.

          4. Whenever we had voiced concerns about the project we have been responded about the termination of the contract. Finally this created disinterest towards to the project.

          5. Now, we have been updated that booked apartments (D1 – 205 and D2 – 502) have been re-sold to some other buyer.

          Now we are told that the deposit money is forfeited while we have not signed any document which says the deposit money will be forfetied. This is clear cheating and high handedness by Puravankara..

          Can you please support and let us know what we should do next. The guilty should be punished and we should ensure that there is fair play in this sector and protect future cheats like Puravankara


          Prakash
          I would like to thank the CRM team of Puravankara for agreeing to refund the deposit. My sincere thanks to the puravankara team.
          Puravankara agreed to refund once they saw their name here. Anyhow, we can appreciate them.
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            D
            dikshav
            from Bengaluru, Karnataka
            Dec 30, 2011
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            Address: Bangalore, Karnataka

            My mother bought a 3BHK flat from a Company named Keppel - Purvankara- in July 2008
            This company promised a signed contract to hand over the flat latest by Dec 2009, a grace period of 6 months inclusive. In the event of failure to do so, the company promised to pay a sum of 6000 per month until the completion.


            Today is 30 Dec 2011 and the flat hand over has not happened yet. The real estate price has gone up 4 times in the area where the flat is, but the compensation amount remains 6000. Plus KPTCL charges have been increased as per the revised rates of 2011.

            Ultimately, my mother has had to pay the higher amount than what she would have to pay if the flat was handed over on time.

            This complaint is to take a strong action on the builder for the following reasons-

            - Even after 2 years on the agreed date of handover , the flat is still not ready
            - the compensation amount remains 6000 though the current rent in that area is 24000 for 3 BHK
            - there is no genuine response from Keppel - Purvankara despite regular follow-up from my mother
            - consistent harassment by keppel-purvankara finance dept and handover dept in event of asking the handover of the flat

            Address of the Flat-
            Flat # B1 - 0202
            Elita Promonade
            J.P nagar 6th Phase
            Bangalore - 560068
            Aug 13, 2020
            Complaint marked as Resolved 
            Puravankara Projects customer support has been notified about the posted complaint.
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              J
              jackson6379
              Aug 5, 2011
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              Address: Ernakulam, Kerala

              Dear sir

              I have booked one flatNo D305 with M/s Puravankara Projects Ltd in their Purva eternity in 2007 with a delivery date in the month of Nov 2009. I made full payment as per shedule of Nov 2009.

              I have the following complaints

              1, Till date I have not received the flat
              2, No completion date is given by them after Nov 2009.
              3, They made one sided agreement with me.
              4, They have collected IRS 64000/- from me for the delay of payment.
              5, I have not received the compensation so far for the delay from their side.

              Due to the delay in getting the above flat I have heavy financial lose, mental difficulties and affected my children's education. My hard yearned money blocked for a long time with out interest.
              As I am working in Oman when ever I come to India I have to stay with hotel or depend on relatives. Also I put my daughter in hostel in India for her studies and not able to take care of her as my family also is in abroad.

              I request you to use your Good office to inerfere in this matter.
              Aug 13, 2020
              Complaint marked as Resolved 
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                J
                joses75
                Mar 31, 2011
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                Address: Ernakulam, Kerala

                Sir, I have booked and paid all the money for an apartment in Puravankara Eternity, Kakkanad, Eranakulam . The project is suppose to finish by 2009 end. But now ( mid 2011) the construction is still going on. Puravankara promised to pay a project delay and rent compensation in the contract and so far no paisa has been paid. I have encourage all the similar affected people to sign in with Google Purva Eternity group

                Thanks
                Aug 13, 2020
                Complaint marked as Resolved 
                Very unprofessional from such a reputed builder like purvankara.
                All the money has been locked up in this project and no body evr bothers to give a proper update on the completion date of the project.

                It is high time that the customers form a group and make a legal move against the builders.
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                  R
                  R.Ravikumar
                  from Mumbai, Maharashtra
                  Jan 21, 2011
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                  HIGHLY UNPROFESSIONAL + UNETHICAL BUSINESS PRACTICES

                  Address: Bangalore, Karnataka

                  PRIVATE & CONFIDENTIAL


                  Mr.Ravi Puravankara, Founder & CMD,

                  With due respect to you, I as a customer, who has a great desire to buy a 1180 Sq Ft flat in your Provident Welworth City – Bangalore, regret to put forward my grievance, which please consider and render your valuable justice.

                  Having got attracted with your basic price Rs.1900/- per Sq Ft advertising strategy for...
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                  karthik1979
                  from Thrissur, Kerala
                  Sep 11, 2010
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                  Resolved

                  Purva Swanlake at OMR, Chennai

                  Address: Chennai, Tamil Nadu

                  Plan sanction given to Puravankara Projects Ltd., in March 2007 by Town & Country Planning for "Swanlake Project" at 1.8 FSI for construction of 8 storey buildings, was suspended by the authorities in July 2007 until the company surrenders OSR and road area going into the plot to local panchayat. The suspension subsists even after 3 years. The company did not reveal this information to the prospective buyers when entering...
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                  Balaji1979
                  from Ernakulam, Kerala
                  Aug 17, 2010
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                  Address: Chennai, Tamil Nadu

                  To the most casual newspaper reader, Puravankara’s splashy advertisements luring middle class buyers to invest in luxurious high-rise apartments is nothing new. Their most recent project in Chennai, the ambitious Swanlake Purva Apartments in Kelambakkam, has been in the lurch and has failed to meet its completion date of April 2010. With several hundred buyers in the doldrums due to the project still pending completion, Puravankara has a lot of questions to answer to its current and prospective buyers and is currently dodging a clear and direct response.

                  It all began in 2007, when Purvankara attracted a wave of buyers for their Swanlake Apartments, at an exorbitant price of nearly Rs.600 per square foot over its competitors who all are constructing on the famous Old Mahabalipuram Road (OMR) corridor

                  Construction began in full earnest but is currently under a stalemate. Because the plan approval given by Town and Country Planning Authority to Purvankara in March 2007 was suspended in July 2007 as Purvankara did not comply with the the Open Space Regulation (OSR) that stipulates a certain portion of the current land under construction to be handed over to the Mamallapuram town panchayat, in addition to land that is part of a planned 12 metre wide road.

                  “This vital piece of information was not made known to any of the buyers,” notes Mr.Venakatasubramanyan, president of the now active Purva Swanlake Buyers Association (PSBA). PSBA is a self-organised group of over 40 buyers that came together in February this year. They represent buyers who have stopped patiently waiting for their luck to turn and instead are probing into why there has been endless construction delays and failed promises from an otherwise established company that is known for successful construction projects in Bengaluru. They are also trying to not just hold Puravankara accountable but are also encouraging some of the more reticent buyers, many of them away abroad in other countries and unaware of Puravankara’s shenanigans to find out more about the issues at hand.

                  In March, PSBA found out through the Right to Information Act (RTI), that the approval obtained by Puravankarafor the construction was suspended by the relevant Town and Country Planning Authority , and also, more seriously, proactively failed to inform its buyers about the suspension of permission to construct. “This makes it a very serious act of omission on Puravankara’s part,” notes Mr.Venkatasubramanyan.

                  This issue is indeed “very serious” because it implies that all the sales agreements between the buyers and the company have effectively lost their sanctity in view of the suspension of approval by the Town and Country Planning Authority.

                  Furthermore, the original building plan was supposed to have a maximum of eight floors but Purvankara has undertaken construction of 9th floor in one of the buildings. “It is truly ironic that at a time when the company is still trying to secure permission to complete construction, it is going ahead and adding to its list of violations. And ultimately, all this will affect only the hapless buyers,” notes Mr.Ravi one of the buyers.

                  Also disturbingly, when buyers signed on to this project, they signed away many of their rights to negotiate such ethical transgressions on the company’s part, although there is plenty of legal violations Purvankara stands to be accused of, for failing to inform their buyers about the plan suspension.

                  The current manner in which Purvankara has openly scorned its buyers is evident that as markets and capital become increasingly fluid and unaccountable, they tend to protect only the powerful corporations. Many of the buyers have already paid between 75 to 90 percent of the payments towards the already overpriced investments but are yet are a long way off from being handed over the keys to their promised shiny apartments that are Chennai’s answer to the gated communities of the west.

                  More than five months behind schedule, the buyers stand to lose several lakhs of rupees each if Purvankara doesn’t get its act together and have a plan B of action to complete construction, which it right now clearly does not. Many buyers are hoping that this is still an aberration on Puravankara’s reputation in the industry and that it will get its act together and offer a revised and a reliable timeline for completion of the project. “We have already suffered considerable financial losses in all the protracted delays by Puravankara, not to mention the enormous emotional and mental agony,” note a number of buyers in response to how this has really impacted them. PSBA today represents a lot of buyers who are keen to not lose a bulk of their savings that they have sunk into these dream gated homes, enamoured by Puravankara’s colourful advertisements and tall storeys. Or is it more a case of tall stories?

                  Given that PSBA’s appeals to the company have been only met with plain denials and factless counter-accusations, all reasonably documented in the investigative history of this project, it remains to be seen whether buyers will get the keys to the completed apartments and be financially compensated for any of their losses, that are growing with each passing day.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Proactive Projects — Not issuing PF

                  Dear sir my self Amit Sinha was working with Proactive Projects. 607,Master Mind-IV, Royal Palm Complex, Mayur Nagar Aarey milk Colony, Goregaon (E). Mumbai-67 from sept.2007 to march 2009.I left the company on June 2009. Because sudeenly they stop my PF and salary without any reason. and then i come to know that the company not yet deposite our PF wich is deduct from salary to YOU. Whenever i asking for our PF no.,they are not giving to us, so i dont have even our PF number to claim. so i am requesting you to pls look-in-to-it.

                  Amit Balmikeshwar Sinha.
                  Am an affected party and expect a company like Puravankara to clear their name, to do what is necessary to complete the swanlake project without further delays and to get the registration done to the buyers without any problem.
                  The buyers must either individually or collectively file petitions before the National Consumer Disputes Redressal Commission, New Delhi asking for a refund of the amounts already paid together together with interest of 24%.Puravankara, by itself, will not respond to any demands.
                  KS Ramakrishnan
                  They are CHEATS. Dont buy.
                  Puruvankara's wholy owned subsidiary group Provident Housing Ltd's first project in chennai is Cosmo City. They lured all the middle class buyers with attracted brouchures photos and other amenities - but now in real nothing has been delivered whichever is promised, Even they violated the DTCP approval plan in many cases.

                  * promised Driveways are converted in to car parking .. which affects the driving way and hindrance to other activities.
                  * Violated the pollution control board - not installing any solar panels.
                  * Pavered blocks road was shown in brochure and now they have laid tar roads across all blocks.
                  * Large saucer drains are built in the middle of the road open.
                  * Sold upto 1.85 lakhs per car parking - which as per law is not saleable.
                  * No gates installed and no permanent entrance laid yet, where the handover is done for 1000 units already.
                  * Children play area is just a name sake, which again is just put on the large sump, where three large pits which are easily openable.
                  * Heavy volts transformers are commenced at a stone throwaway distance from the children's play area.
                  * More than 300 car parks were sold so far above the DTCP approval diagram.
                  They have delayed the overall project like anything, and the units which are handed over to the owners so far is a 1.5 years delayed handover with no delay penalty.

                  Even one other project in chennai called Purvankara's Swanlake is more than 8 years old project, still not even a one flat handed over.

                  So please restrain from buying purvankara or any of their sister concern like provident housing. When they see a prospecting customer, they lie like anything to close the business, but you will become a victim like me. Just beware!!

                  Thanks!!!
                  - one of the poor chap affected by Purvankara!!
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                    Bantu From UK
                    Dec 28, 2008
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                    Resolved

                    Daylight Cheating

                    - Does not give compensation for delay in projects (they give hundreds of reasons for not giving penalty) inspite of compensation clause in the CONTRACT - e.g Purva FountainSquare delayed by 1.5 years but compensation not given to all customers i know
                    - Charges 24% interest for delayed payments but gives 6% simple interest for full down payments made initially
                    - Makes and Gets One-Sided contract signed by customers
                    -...
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                    Saravanan.S.B
                    from Mysore, Karnataka
                    Jun 9, 2008
                    Resolved
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                    Resolved

                    Dear Sir,

                    PF Ref No: 41262-51
                    I have submitted my PF form with all completed documents as on 17th March 2008 and still now there is no progress.
                    I went my self to check in the PF office as on 16th May 2008, that time the person who is handling that person on leave and my form also kept it like that. When i was there one more had taken my form and he checked and he told that you check your account with in 15days.

                    But 25 days over; but still no respose.

                    Please look into my form please pass it.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Puravankara Projects customer support has been notified about the posted complaint.
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