Quikr customer support has been notified about the posted complaint.
Jun 20, 2018
Updated by SivaKumarCC Images attached are the product I sold and what has returned back. 1 & 3 is mine
2 & 4 is what was returned from Quikr. you shall make out the difference!
:)
Verified Support
Jun 20, 2018
Quikr Customer Care's response Hi, We are sorry to hear that. We shall look into it and do the needful at the earliest. Thank you
Jul 04, 2018
Updated by SivaKumarCC Almost 20+ days follow up, this is the reply from Quikr..
Ticket No:[protected]
Dear Mr. Siva,
Thank you for writing to us.
With regard to the below email, we would like to inform you that, the issue has been escalated to our internal team on a priority basis and we are awaiting for the resolution from their end. Soon after we receive an update, we shall intimate you the same via the same mail thread. Kindly allow us 24hrs of time for the same.
We really appreciate your time and patience in this matter.
Regards,
Parthiban M
[protected]@quikr.com
Jul 04, 2018
Updated by SivaKumarCC The next email..
Ticket No:[protected]
Dear Mr. Siva,
We are really sorry for the inconvenience You are absolutely right, it should not take this long to be resolved, and we completely understand how frustrated you are.
As conveyed in the previous email, the issue has been escalated to our internal team on a priority basis and they are working on the same.
And shall get back to you once we receive any update on the same. Again, apologize for this, but we assure to get this issue resolved for you at the earliest.
We really appreciate your time and patience in this matter.
Regards,
Parthiban M
[protected]@quikr.com
Jul 13, 2018
Updated by SivaKumarCC After weeks .. I get this reply !!
Ticket No:[protected]
Dear Mr. Kumar,
We genuinely apologize for the delay in solving your issue. You are absolutely right; it shouldn't take this long to fix the issue and I completely understand how frustrated you are. I'd be frustrated too!
We have forwarded your request to the internal team and they will get in touch with you for further assistance as soon as possible.
We really appreciate your support and patience in this matter.
*An Exclusive Offer for You! Flat Rs.100 discount on minimum transaction of Rs.1000/- with Quikr Bazar. Use promo code QREFER100 | Offer valid till 30th Sep'18.
Regards,
Parthiban M
Jul 14, 2018
Updated by SivaKumarCC Almost a month now! Yet another similar reply!!!
On Saturday 14 July 2018, 6:59:33 PM IST, Quikr Bazaar wrote:
Ticket No:[protected]
Dear Mr. Kumar,
We genuinely apologize for the inconvenience caused.
With regard to the below email, we understand your concern and we really sorry for the inconvenience, as conveyed earlier we have already highlighted the issue with our internal team and we are awaiting for the approval.
Once we receive an update on approval, we shall process for payment initiation to the provided bank details and assure to close the deal at the earliest.
Your support and patience are highly appreciated.
*An Exclusive Offer for You!Flat Rs.100 discount on minimum transaction of Rs.1000/- with Quikr Bazar. Use promo code QREFER100 | Offer valid till 30th Sep'18.
Regards,
Parthiban M
Jul 14, 2018
Updated by SivaKumarCC Never Ever sell your product via Quikr DoorStep!
Please be careful!
Select for job conform message sending my mobile 7893775433 but given message no. S they are 9644748673 and 8269409461 are not accepted. So please verify and send me such who accepted my profile.