Quikr Complaints & Reviews

Address: 600018

Hi,

I've ordered a refurbished mobile from quikr on 16th_dec-2019. I made a full payment. Its 24-dec now, i haven't received any mobile or any update on my order. Its still showing order confirmed.
Raised many complaints to quikr, didn't receive any response so far.

I was tired of raising complaints, please take some action on this cheaters.
My order id: 10646013.

Thanks,
Anil

+1 photos

Jun 21, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Quikr Customer Care's response Hi Anil, our support team will look into this issue soon and address it. Thank you.

Dec 27, 2019

Updated by Anil Anapa your support team contacted me and still no use at all.

I don't understand whats your problem to deliver for my paid order. its 11 days now since i've ordered.
i want to refund my money immediately, coz i no longer want any relationship with quikr in any form(not even in future).
I've learnt my lesson.
Consider this as my refund request and do me one last favor.

thank you,

Jun 21, 2020

Updated by Anil Anapa Received the phone

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Address: 700135

Quikr is the worst platform to perform any type of transactions. They will not recognise you once payment is done. I've made a payment of ₹1200 on 5th dec for a bed and later cancelled it because o[censored]navailabilty of quikr doorstep but my money has not been refunded by them and whenever i call them they disconnect my call saying that they would call me back in 2 hours but they rarely do that. Today is 24th dec and i'm still waiting for any update while i call them regularly. This is the worst case i faced ever. My ad id is[protected]. Shame on such fraud company.

+1 photos

Jan 24, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Quikr Customer Care's response Hi Raushan, our doorstep team will look into this issue soon and address it. Thank you.

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Address: Bangalore, Karnataka

Ad id
[protected]

My sofa has been picked up by a Pradeep kumar whose driving license I have as proof and was given the quikr picked up slip. However the sofa has not been delivered to the party and nor have we received any money for it.
I expect a resolution at the earliest before I lodge a social media and a police complaint with the driving license details of the party who picked up the sofa

+1 photos

Jan 24, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Quikr Customer Care's response Hi Vikram, our doorstep team will look into this issue soon and address it. Thank you.

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Suddenly at home diva has closed their services in our location (Chennai), i had money in my wallet, so requesting u to refund it asap. I got two messages from at home diva, sending the link for details updating, but still its not working, can you please kindly look into this matter. I have more than 4k in my wallet, i want full refund of it. They have not give any warnings, nd they just closed the services.

+1 photos

Jan 24, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Quikr Customer Care's response Hi, Kindly email at [protected]@quikr.com. Our support team will contact you in a few days and update you on the refund process. Thank you.

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archana nagumotu

from Hyderabad, Telangana

Jan 9, 2020

Even I had balance in my wallet and these people are least bothered to answer n refund the amount...

refund of prepaid wallet - at home diva - Comment #3623117 - Image #0

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Address: 400101

Website: Quikr mobile app

I sold bed mattresses on quikr having ad id[protected] and transaction id[protected]. The delivery was scheduled for 11 december 19 in the beginning but was not delivered. Then it was rescheduled to be delivered on 15th december. Again it was not delivered and rescheduled for 19 december. Once again it was not delivered and rescheduled for 21 december. Till now it's not been delivered. It's being rescheduled again and again. Mattresses had been picked from my place on 10th december. Please help me to get the selling price which is rs.1300 against my matterress.

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Address: Quikr.com, 560036

Hi team,

Order number :ad id[protected]
Ticket no:[protected]
The mentioned above order number suppose to get delivery today at 10:00 am (21st dec 2019), which did not happened.
I didnt even get any communication nor call quikr doorstep.

If it is delayed latest you guys need to communicate right?? B'cose this i am waiting till now and also called you customer care they are useless and fit for nothing.

Dont know why do you guys have customer care number and team for that who cannot help user.

& order number ad id[protected] which i was cancelled due to bed was broken and also emailed you guys for refunding the amount so that i can purchase another one.

I am totally not happy with the things going on with me.

Please escalate this issue to higher management on priority basis.

Name : yogendra
Contact number : [protected]

Jan 25, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

Quikr Customer Care's response Hi, our doorstep team will look into this issue soon and update you. Thank you.

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Address: c/o lalji bhagat verma colony tingachhiya katihar, Katihar, Bihar, 854105

I purchased both two add id product which are laptop. Quikr team many times fixed pick up but self canceled while sellers was waiting. When sellers called them. They said buyer aria is not under serviceable while they manytimes delivered me. But main reason is local dealers who sells on quikr. They interupt normal delivery so that buyer only would only purchase products from him. Why quikr participats in such type fraudness. They should stop doorstep delivery for individual sellers so that our time and mony are notwasted.
Add id[protected] and add id[protected]

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

Quikr Customer Care's response Hi Lalmohan, our doorstep team will look into this issue soon and address it. Thank you.

Dec 23, 2019

Updated by Lalmohan Singh No call or any information came from quikr.
No notification about product delivery or refund my money. They are silent as no law and regulation present.

Dec 25, 2019

Updated by Lalmohan Singh Add id:[protected], seller sold it to other person after long waiting. No responsibility is taken by quikr team. No refund I got.

Dec 26, 2019

Updated by Lalmohan Singh No action taken by quikr.

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Address: bangalore

The app athomediva by quikr is not working for me. Firstly it displayed that there are some technical issues with the app which is temporary.
Now it says services are discontinued in my area. I have dropped several mails to the team. There is no reply.

I need refund of my wallet money asap. This unprofessional behaviour by them is seriously unacceptable.

+1 photos

Jan 22, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

Quikr Customer Care's response Hi Jagriti, Kindly email at [protected]@quikr.com. Our support team will contact you in a few days and update you on the refund process. Thank you.

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AdityaAgarwal1978

from Bengaluru, Karnataka

Dec 24, 2019

Hi,

I have an At-home-diva account and I have been using the services from quite some time.

Now it seems the service is closed and I am not able to reach customer care also. I have 9, 000 Rs balance in my account and I would like a refund.

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Address: Chennai, Tamil Nadu, 600097

I had applied for job on your site and got a call saying they are from airport authority of india and they claimed they have got my application details from your site. They called me for an interview where i passed and recieved a letter with content that i have got appointed and for further process they asked me to pay a security amount, which i did based on their given letter. Now there is no response from them.
Why are you people posting such job vacancies where they are performing fradulent activities and now believing your site authenticity, who is liable for the losses incurred, "is it we, the people who are searching job should pay for the loss".

It is my request that you take strict action against these people.

As for my loss, reply back to me for the details if you really care about your customers.

Jan 22, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2019

Quikr Customer Care's response Hi Abdulla, kindly email at [protected]@quikr.com we shall assist you. Thank you.

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Address: 560026

I have been informed to take membership for 4000 & they would pay me 6000, which indeed paid. But now when i want to use the service they have blocked and saying no services available for my location. And no calls are being accepted. Mails are not being answered.
They stole my 4000. Kindly help getting it refunded to me.
I believe they are escaping with everyones money, please help get resolved on this.

Jan 24, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Quikr Customer Care's response Hi Hemalatha, kindly email at [protected]@quikr.com we shall assist you. Thank you.

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Address: 122016

I have ordered an iphone 7 assured from quikrr bazar on november 22and i got on december2 due to techniacl issues i returned it, after so many calls one customer representative bhargava said refund will be processed so i given my account details vaia mail [protected]@quikr.com but as it is 2 weeks as of now, i did not get any refund my quikr, please try make my payment asap.
Ticket no:[protected]

Quikr customer support has been notified about the posted complaint.

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Address: Gunta No.106,Sub No. 5,6,7,8 & 9, D.No. 167, Dr. SRK Nagar, Rachenahalli Thanisandra, Post, Hobli, Krishnarajapura, Bengaluru, Karnataka 560045, Bangalore, Karnataka, 560037

Website: www.quikr.com/services/commercial-rto-services-in-bangalore-evaluate?cp=side-menu&utm_source=Qui

Dear sir,
I have made the payment to quikr services, on[protected] from bangalore,
I got a confirmation email about the payment from quikr and was assured my dl renewal would be renewed within a month, till date i have sent at least 10 reminder emails (To ramitha, renuka prasad, [protected]@quikr.com), there has been no progress, i get an acknowledgement mail saying "as per your mail we understand your concerned regarding the appointment we will check with the next available slot and confirm you by this saturday" etc,

I am planning to file a legal fraud case against quikr, let me know if you could help me in resolving this issue with a refund or smooth closure of dl renewal activity

Regards
Yogesh
Bangalore

Jan 26, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Quikr Customer Care's response Hi Yogesh, we apologize for the inconvenience caused. Kindly help us with your contact details or email at [protected]@quikr.com we shall assist you. Thank you.

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I had availed service from quikr car services in february 2019 for the transfer of my four wheeler from bangalore to pune.
The services include
1) hypothetication removal
2) noc from bangalore rto
3) re-registration in pimpri chinchwad rto.
I did complete payment (As asked by them) on 16th february 2019. It's almost 10 months now and the re-registration process is still not done. I have been following up regularly with them but all i get is false assurances. I am going to raise a police complaint the quikr and the people involved.
Here's the mail id of everyone involved from quikr
Ramitha. [protected]@quikr.co.in
Pramod. [protected]@quikr.co.in
Renuka. [protected]@quikr.com
Puviyarasan. [protected]@quikr.co.in
Nawazulla. [protected]@quikr.co.in

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

Quikr Customer Care's response Hi, kindly help us with your contact details or email at [protected]@quikr.com we shall assist you. Thank you.

Dec 19, 2019

Updated by apkapse You can connect with anyone from the mail ids I have listed from Quikr. They should be able to provide the contact details.

Jan 24, 2020

Updated by apkapse It's over a month now and I haven't received any assistance. I asked for a working contact number from Ramitha over mail and all I got was a always switched off mobile number.

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apkapse

from Thiruvananthapuram, Kerala

Jan 24, 2020

It's over a month now and I haven't received any assistance. I asked for a working contact number from Ramitha over mail and all I got was a always switched off mobile number.

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Address: 110096

I had ordered a PIXEL XL (2016) order no #10644933 from quikr assured, These phones are claimed to be tested for quality on over 36 parameters, Still they sent me a phone with faulty battery, Battery has deteriorated to 60% of the original capacity, I received my order on 15th December 2019 and complained about the battery very same day ( Ticket No:[protected]) asking for a return, But quikr denied my return request. They are fraud and said battery is not covered in their return policy . They said we ensure phone is in working condition, But how can a Phone with a faulty battery be in working condition. They r liers and cheaters.
Thanks and regards
Lovey chauahn

+1 photos

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

Quikr Customer Care's response Hi Lovey, our support team will look into this issue soon and address it. Thank you.

Dec 29, 2019

Updated by KiDdie * I received a mail stating an internal team is looking into my issue on 22nd December and Nothing has been done since then. I fail to understand what do they really do to support any consumer complaint

Jan 14, 2020

Updated by KiDdie * On 20th December I had sent them The battery performance stats and I have been waiting ever since, Even after many prompts they don't seem to be taking consumer seriously at all

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Address: Address: Gunta No.106,Sub No. 5,6,7,8 & 9, D.No. 167, Dr. SRK Nagar, Rachenahalli Thanisandra, Post, Hobli, Krishnarajapura, Bengaluru, Karnataka 560045, 560103

Website: quikr.com

I sold a product through quikr and initiated the bank transfer from quikr and i waited for more than 10 days and it didnt reflect into my account. When i tried to call quikr they are not responding and didnt receive a single call from doorstep... If i try to call them they are telling my phone got switched off.. I asked them i am calling and why cannot connect me to doorstep and the customer support lady (Name jeyashree) she was talking very rudely and cut the call. Is this kind of customer support quikr provide? I truly believed quikr and with belief i sold my product and they r cheating like this. I want to raise a complaint against quikr.

Jan 25, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Quikr Customer Care's response Hi Bhuvana, kindly help us with your contact details and AD ID or email at [protected]@quikr.com we shall assist you. Thank you.

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Address: Uttar Pradesh

Website: [email protected]

I have joined a data entry job by Quikr via WhatsApp a person named harender contacted me through WhatsApp.i have paid them about 11000+ ruppees for joining, documents fee, interest etc. Now they are asking more money for salary and I said them that I don't need any salary . Please repay the money I paid back but they are not doing it and asking me extra 14550 for salary . I am very disappointed and they are not replying me now

+2 photos

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Address: Kodathi Gate, Bangalore, 560035

I have bought a table on 17th November 2019. It was delivered without a quality check. On the same day of the delivery, it was taken back by QUIKR people due to its bad quality. They said they are going to cancel it and refund the full amount.

Till now(17 December 2019) I have not received any refund. I tried to call reach customer care on[protected]. The auto-response says that my problem will be addressed in max 2 hours. I NEVER GOT A CALL BACK FROM QUIKR. So I wrote to the management(as given in https://bangalore.quikr.com/html/contact.php) regarding the refund.. but I have not got any reply.

+1 photos

Dec 24, 2019

Complaint marked as Resolved

The refund was processed. Thanks

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Quikr Customer Care's response Hi Raghavendra, we apologize for the inconvenience caused. Our doorstep team will look into this issue soon and address it. Thank you.

Dec 24, 2019

Updated by Raghavendra KR Thanks.

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Address: 560048

First of all they sold a third class mobile and they charged extra for guarantee & door step service and pickup. Mobile gets switched off on its own after few mins o[censored]sage. Later they don’t respond to mails even after reminders. Finally they ask you to send mobile battery usage videos but now mobile is not getting on at all and these guys don’t even have mimimum ethics to respond to emails and not even phone calls. Seems like they are just cheating and avoiding their responsibility. Other details given below with their ticket number and videos.

Mr syed

Ticket no:[protected]

Are you serious in fixing this or you are just buying time to escape the company responsibility to fix this?

The phone is not getting on.

Regards

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Quikr Customer Care's response Hi Manu, we regret the discomfort caused. Our support team will look into this issue shortly and address it. Thank you.

Dec 19, 2019

Updated by ManuIndian I tried calling Quikr customer care thrice. First of all they don’t take direct complaints and next it just have 2 hour call back but they seem to be acting as if they are calling and the guys says hello hello hello for 4-5 times and drops the phone. Later I chosen other option which is not mobiles sections and tried reaching them, they could finally get my ticket number and they promised they will escalate and call back after 2 hours but it did not happen. As usual it’s the same unprofessional local tarkari shop experience I got today from Quikr again.

Dec 23, 2019

Updated by ManuIndian Contacted Quikr and it’s of no use.
Quikr says it’s sold by sold by- MyEHub vendor
But you guys did not give their contact details and the details of this vendor are not found online. Is that myEhub a real company or a fake company ?

What’s the next excuse you have ?

Regards

Dec 27, 2019

Updated by ManuIndian Seems like these are white collor techniques to cheat people. Quikr sells product with door step extra service charges post sales, later don’t respond till few weeks pass and later ask us to contact MyEHub and no body knows who is this company and even after email to Quikr they don’t give contact details of this. Seems like a Pakka plan to cheat people.

Dec 27, 2019

Updated by ManuIndian They don’t respond
It’s high time, I have no other option other than taking the audio conversation with Quikr Helpdesk to be posted online so that others don’t get cheated like this. Seems like it’s a fraud company.

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Address: Gurgaon, Haryana

I ordered an iphone 7 gold unboxed quikrr assured mobile but i received an rose gold colour phone and charger is also not working, reverse pickuo was done on dec6 till now now i did not get any replacement for my phone and its nearly a week, i am asking for gold or black colour thats it, please status of my order or call me. As one of your representative said its in quality check and they will revert when quality check is done after two days, those 2 days also gone, you know that how much a mobile is essential for us in everyday living, please help me and replace my mobile.
Hope you will be helping asap not an automated reply.
Ticket id:[protected]
Thanking you,
M. Anudeep reddy
[protected]

Jan 19, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Quikr Customer Care's response Hi Anudeep, the doorstep team will look into your issue soon and address it. Thank you.

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Address: 169 Rukshmani Park Kathor, Surat, Gujarat, 394150

I have received call through quicker
Rakesh sharma (Mobile no: [protected]) this mobile number call by rakesh sharma.
About job placement in hdfc bank
He said me you pay just rs. 29.
When i gave paid my amount ars. 2929 deducted.
This type of fraud by rakesh sharma
This type of link as follows :
Quikrplacement.com, refered by : rakeshe sharma
Please help me
I am poor class people
Please help

Jan 23, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Quikr Customer Care's response Hi Nikhil, kindly email at [protected]@quikr.com we shall assist you. Thank you.

Quikr Complaints & Reviews

File a complaint to Quikr

Quikr reviews & complaints page 76

refurbished mobile for order id:10646013

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refund of online payment

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product taken away but not delivered and money not received.

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refund of prepaid wallet - at home diva

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mattresses picked up but not delivered

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product not received and refund not credit

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add id 334815067 and add id 334172690

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athomediva services are shut, no refund of my wallet money yet

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fake airline recruitment

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at home diva

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regarding refund for order 10638829

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dl renewal since 6 months is pending, refund

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quikr rto services cheating customers

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quikr assured send a mobile with faulty battery

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my payment not received

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cheating data entry company take my 11000 rupees

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not getting refund of 4399

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fake mobiles & cheating with delays

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product replacement not received

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payment fraud

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