Hi have bought their rto service to do my four wheeler registration transfer from bengaluru to kolkata in worth of 73 thousands inr during month of september 2019. The guy named puviyasaran is a sales guy who contacted me and then via online i made the payment.
The told that their team will work and next 21 days the first step in rto office will be done. Ramitha then contacted via mail and asked for all papers as soft copy, i provided. Then story begun, no proper reply, everytime standard reply in mail, no phone picked up.
After 2 months (Around november) as there is no progress and proper status i have asked for rollback the service. They said they will deduct 10% and rest is refundable and it will take 21 days. I agreed as there is no other option left for me.
Then again same story on refund, now it's 1.5 months, they are not giving me refund nor giving proper reply, i am frustrated as i just need my money back.
Pls help.
Quikr customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2019
Quikr Customer Care's response Hi Suman, we apologize for the inconvenience caused. Kindly help us with your contact details or email at [protected]@quikr.com we shall assist you. Thank you.
Dec 07, 2019
Updated by SumanKumarGhosh You can reach me at +91.[protected] or suman.[protected]@gmail.com
Dec 07, 2019
Updated by SumanKumarGhosh How can I email, it showing [protected]@quikr.com
Dec 07, 2019
Updated by SumanKumarGhosh It's not resolved