[Resolved] Quikr — QuikrX replacement with ID 10042484

Manoj R Hebbar

from Bengaluru, Karnataka

Address:	560037
Website:	bangalore.quikr.com/html/quikrxpolicy.php

I bought Samsung s4 from QuikrX. Initially the delivery was delayed. Then at last i got on October 2nd week (Oct 205). But that phone has some issue like hardware sound button was broken while delivered. And camera open the phone vibrates. So I returned immediately for replacement. A pick up guy came and took the device. And after that I called many times the Quikr people .When I call [protected]. which is mentioned here (http://bangalore.quikr.com/html/quikrxpolicy.php) they will not call back to this number. But when I call[protected]http://bangalore.quikr.com/html/contact.php) they will make a contact quikrX team and tell will delivered in 1 week. I have call recording about what they said about the replacement. In one word they are "cheating". I already gave 7300K.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2015

Quikr Customer Care's response Dear Manoj, We are sorry that you are facing this issue. Can you please mail us at [protected]@quikr.co.in with complete details of your issue as well as your contact details (Contact number email id) and we will get in touch with you.. Quikr is committed to providing a fast and seamless experience. -Quikr Tea

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Comments

amarpal14

from Jamshedpur, Jharkhand

Now they will message that please call or email our support. As it doesn't work. Neither emailing nor calling.
Worst service and support ever encountered. QuikrX is one of the scammers out online.

If they cared they would have solved the problems like other eCommerce companies do.

Order id: 10056700 & 10039426

iamlordabhishek

from Pune, Maharashtra

Yes they are cheating. Even after 5 days product is not dispatched. Doing mails & phone calls to cc, doesn't work at all. Coz they wont reply . New order id was created on 3/12/15, but no progress.

Abhishek A.
New order ID: 10057985

Vinayan K

from Korampallam, Tamil Nadu

Never opt for quickr they are real money eaters.. their sales is aggressive and their service is worst. They will give you hell lot of calls to make you pay for the product once you have made any offer, but once the payment is done, they will never respond back or even if we call them multiple times to followup our delivery they will simply tell some recorded replies.. which is annoying..3 products ordered and paid for, no reply for 1 week at last after 1, week all orders cancelled and refunded initiated. But not yet credited.. worst online portal ever.