Claimed

Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3552
Resolved
1904
Unresolved
1648
Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay reviews & complaints page 76

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Eslavath Roshan
Jan 31, 2021
Report
Copy

I've invested more than 70k in an all called shared bk . They guaranteed me more than four times of my money but they ran away with my money. Please refund my money
+6 photos
Razorpay customer support has been notified about the posted complaint.
Feb 04, 2021
Updated by Eslavath Roshan
EMAIL : [protected]@gmail.com
Bank:[protected]
IFSC: SBIN0001069
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sahana K S
    Jan 31, 2021
    Report
    Copy

    Fraudulent activity in my account.i had lost 24k through your company payment mode.refund my ammount back.
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Jan 31, 2021
    Updated by Sahana K S
    With my proof I had uploaded.i lost my money in your company so please refund it.

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Suvo Deep Paul
      Jan 30, 2021
      Report
      Copy

      Address: Manga kingdom shared bk

      A company name shared bk done a fraud with me total of 15 thousand rupess and 300 rupess through ur app please kindly do something it's my humble request to u ..do proper investigation i also have a proof of the payment ..
      +4 photos
      Razorpay customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kikp
        Jan 30, 2021
        Report
        Copy

        Website: Www.ciciseo.com

        Lost money through ur company, refund my money please
        +23 photos
        Razorpay customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          Usaf
          from Palakollu, Andhra Pradesh
          Jan 30, 2021
          Resolved
          Report
          Copy
          Resolved

          Dear respected as u have known that shared bk scammed Indians about renting cycles startup reagarding that I have deposited of amount 3300/-in total into them and u can see they all taken our money and not returning what should I do dear respected u can check my details and my number is [protected] I paid through upi from this number ..pls make it refund
          +1 photos
          Aug 9, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 09, 2021
          Razorpay Customer Care's response
          Hi Usaf,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5023879] for us to assist you on priority.

          Regards,
          Sreenivasa.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Srinu Puchanuthala
            Jan 30, 2021
            Report
            Copy

            Address: MUGACHINTHALA PALEM (VILLAGE) BOLLAPALLI (MANDAL)GUNTUR(DISTRICT) 522663

            I am investing sharedbk in 3600rs . Recently sharedbk company was banned.so please refund my money.
            +1 photos
            Razorpay customer support has been notified about the posted complaint.
            Jan 30, 2021
            Updated by Srinu Puchanuthala
            Please refund my money
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhinavthakur9100
              Jan 30, 2021
              Report
              Copy

              I bought two cycle one 300rs and another 3000rs plz I am in grate loss I should pay money to money people
              I require you to plz pay my amount back
              Or else I will be in grate trouble
              +5 photos
              Razorpay customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                syed javeed ahamad
                from Agra, Uttar Pradesh
                Jan 30, 2021
                Report
                Copy

                Website: ciciseo.com/h5

                Bk sahare scammed me through Rayzorpay secure gateway

                I made payments to this bk share though Rayzorpay payment gateway

                Rayzorpay worked with scammers to cheat people like me

                Please refund my money ASAP...

                Name:syed javeed ahamad
                Mobile number:[protected]
                Mail id: [protected]@gmail.com

                Transaction I'd:pay_GIj8PKpbINBSQL
                Amount:15000
                Date:29th Dec 2020

                Transaction I'd:pay_GIMfRxdtya3ck7
                Amount:900
                Date:28th Dec 2020

                Transaction I'd:pay_GJKg3rsr01N3ct
                Amount:3000
                Date:30th Dec 2020

                Transaction I'd:pay_GJgoFFQxiZ7Tc9
                Amount:300
                Date:31st Dec 2020
                +5 photos
                Razorpay customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  syed javeed ahamad
                  from Agra, Uttar Pradesh
                  Jan 30, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi bk share scammed my money and ran away

                  It' scamed through you secured payment gateway Rayzorpay

                  Rayzorpay is colabrated with this scammer company to cheat people like us

                  If it's not true please refund my money transaction done through Razorpay to bk share

                  Name:syed javeed ahamad
                  Mobile number:[protected]
                  Mail id: [protected]@gmail.com

                  Transaction I'd:pay_GIj8PKpbINBSQL
                  Amount:15000
                  Date:29th Dec 2020

                  Transaction I'd:pay_GIMfRxdtya3ck7
                  Amount:900
                  Date:28th Dec 2020

                  Transaction I'd:pay_GJKg3rsr01N3ct
                  Amount:3000
                  Date:30th Dec 2020

                  Transaction I'd:pay_GJgoFFQxiZ7Tc9
                  Amount:300
                  Date:31st Dec 2020
                  +5 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 09, 2021
                  Razorpay Customer Care's response
                  Hi Syed,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5023766] for us to assist you on priority.

                  Regards,
                  Sreenivasa.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Ganesh Jaikumar
                    from Bengaluru, Karnataka
                    Jan 30, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hello,

                    I purchased sharedbk plan and invested money in that according to sharedbk agreement.

                    From the date of rental motor cycle investor will be provided rental services for the equipment purchased by sharedbk. The lease period is 180 days and the daily profit is 6500rs and the total profit is 11, 70, 000rs and didn't provide me services as promised to me. But they cheated me and scammed ran away with my 2 lakh money. I invested my money in sharedbk because it connected to trusted gateway. So please refund my amount in my account as soon as possible.

                    Name : Ganesh Jaikumar
                    Investment date : January 16th, 19th & 20th
                    Cheating date : January 25th
                    Email id : [protected]@gmail.com
                    Transaction ID :[protected]

                    Transaction ID :[protected]

                    Transaction ID :[protected]

                    Transaction ID :
                    [protected]

                    Transaction ID :
                    [protected]

                    Transaction ID :
                    [protected]

                    Transaction ID :
                    [protected]

                    Transaction ID :
                    [protected]
                    +8 photos
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 09, 2021
                    Razorpay Customer Care's response
                    Hi Ganesh,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5023725] for us to assist you on priority.

                    Regards,
                    Sreenivasa.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Manug31
                      from Turuvekere, Karnataka
                      Jan 30, 2021
                      Report
                      Copy

                      I have lost my money from fraud list o[censored] and the traction of the company from the side o[censored]r transaction
                      +2 photos
                      Razorpay customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        arun@4025
                        from Guruvayur, Kerala
                        Jan 30, 2021
                        Report
                        Copy

                        Hello sir
                        I have purchased shared bk plan and invested money according to shared bk agreement.from the date of rental bycycle investors will be provided with rental service payment for the purchase of equipment through shared bk.the lease period is 90 days and the total amount is 1350/- for the purchase of 300/- and 14400/- for the purchase of 3000/- equipment respectively.But didn't provide services as promised.instead cheated me and ran away with my money worth of 4450/-.I invested my money through trusted payment gateway of Please refund my money back to my account.
                        As soon as possible.

                        Name:Arun C
                        Investment dates:28/12/2020
                        08/01/2021
                        11/01/2021
                        15/01/2021
                        Cheating date:25/01/2021
                        Email ID: [protected]@gmail.com
                        Transaction ID:[protected]
                        [protected]
                        [protected]
                        [protected]
                        Razorpay customer support has been notified about the posted complaint.
                        Didn't get anymore further support from razorpay regarding the issue.the reply I got was a computer generated message.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Suhas_M
                          Jan 30, 2021
                          Report
                          Copy

                          Services for the equipment purchased from shareBK the less period is 90 days the daily profit is 160 rupees and the total profit is14400 and didn't provide me services perfectly as it promised to me but it cheated me and scammed me and run away with money so please refund my money of 3000 I invested my money in sharebk because it connected to gate way razor
                          Vinay
                          T2101162033537391917195
                          [protected]@gmail.com
                          +2 photos
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 09, 2021
                          Razorpay Customer Care's response
                          Hi Suhas,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5023674] for us to assist you on priority.

                          Regards,
                          Sreenivasa.
                          Feb 09, 2021
                          Updated by Suhas_M
                          T2101162033537391917195
                          [protected]@gmail.com
                          Services for the equipment purchased from shareBK the less period is 90 days the daily profit is 160 rupees and the total profit is14400 and didn't provide me services perfectly as it promised to me but it cheated me and scammed me and run away with money so please refund my money of 3000 I invested my money in sharebk because it connected to gate way razor
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pratyaksh Dhawan
                            from Musafirkhana, Uttar Pradesh
                            Jan 30, 2021
                            Report
                            Copy

                            Hello, I invested in shared bk company 1, 20, 000 that promised me to give daily income of rs 3750 for 90 days and i trusted that company as they were using RAZORPAY As their payment gateway. And SHARED BK now gone caused crores of fraud and there are many victims like me who trusted because of RAZORPAY and i am sure that razorpay was not having any valid documents of that company. Please do.strict action on razorpay and razorpay has to refund money because due to them we are in loss. Actually A great loss.
                            Razorpay customer support has been notified about the posted complaint.
                            Jan 30, 2021
                            Updated by Pratyaksh Dhawan
                            Razorpay told be to request chargeback from tha bank but bank refused to do so as bank said that bank couldn't send mail directly to razorpay if RAZORPAY directly contact my bank regarding this then bank will raise chargeback request.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pankajbh
                              Jan 30, 2021
                              Report
                              Copy

                              Hi,
                              I ordered something and paid via upi.
                              Tried calling the customer care of the company but no response.
                              Checked on consumer forum and found the company is cheating people.
                              So putting my complaint here to kindly refund the amount and cease the account of that firm. It's shoppingvala.com.

                              Please find the complaint details below of shoppingvala.com

                              https://www.consumercomplaints.in/shoppingvala-com-seller-money-deducted-but-pro...
                              Also, please find attachment.

                              Moreover want to say that without legal documents how can you provide services to such fake people.

                              I will lodge a complaint in cyber cell against you as well.
                              +2 photos
                              Razorpay customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                K CHIKKANNA
                                Jan 30, 2021
                                Report
                                Copy

                                Address: Bovi Colony Bayarasandra 1st Black East Jayanagar

                                Hello there, I purchased sharedbk plan 30, 000+300 according to sharebk they would provide 1865 per day till 90 days . I invested my money because of trusted gateway razor pay, so please refund my amount in my account as soon as possible Name-K.CHIKKANNA Investment date[11/012021], [] Cheating date[25/012021] Email id - [protected]@gmail...

                                Investment mobile number [protected] Rs 30300 earning amount 26110 one more number [protected] 3300 earning amount 6140 please help me thank you
                                +4 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Jan 30, 2021
                                Updated by K CHIKKANNA
                                SharedBK economy company cheating totally 33300 I'm invest this company close 25/01/21very very sad please refund my money HDFC bank account
                                number [protected] JAYANAGAR 4TH BLACK

                                Please quick response I'm waiting my amount 33600

                                Sharedbk economy fraud matter - Comment #3794969 - Image #0
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anilk777
                                  Jan 30, 2021
                                  Report
                                  Copy

                                  Website: Ciciseo.com

                                  Hello,
                                  I have purchased sharedbk plan and invested my hard earned money in it .According to sharedbk agreement from that the date of investment of rental bicycle, investor will be provided with rental services for the equipment purchased on sharedbk.Whatever money we invested for that they need to give service for 90 Days.Daily profit was 1800 for one equipment, so i as per that i have invested of Rs 63, 000 for 3 Equipment and daily profit was 1800 Each or 2 and 400 for 1 equipment. After all this Eg : Agreement with me for service, sharedbk did not provide service and they scammed and cheated me and eloped with my money.I invested my money in sharedbk because it was connected to reputed payment gateway and well known Company RAZOR PAY but this was altogether a Big Scam of which RAZOR PAY Played a Big Part and just because by looking at the name RAZOR PAY i invested thinking of i could invest my hard earned money into something fruit ful.
                                  So now i want Razor Pay to take responsibility of refund my whole invested amount 63, 000 as per below transaction detail and find my bank account detail as below
                                  Account holder name : Anil Jangir
                                  Bank Name : Federal Bank
                                  Bank A/C No: [protected]
                                  IFSC Code : FDRL0001827
                                  Transaction Id for Beloe Amount
                                  3000, ID: pay_GHAWmKK9efn73g
                                  30000, ID: pay_GO49ZnnzXdsX2Z
                                  30000, ID: pay_GHyGu5HWHcQ9k6
                                  +3 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    gani6746
                                    from Hyderabad, Telangana
                                    Jan 30, 2021
                                    Report
                                    Copy

                                    Hello There
                                    I purchased a shared Bk plan and invested my money in that according to the shared Bk agreement.
                                    “From the date of rental Bicycle investors will provide rental services for the equipment purchased by shared Bk.The less period of 180 days, the daily profit is 1850/- rupees and the total profit is 3, 33, 000 rupees”.
                                    And didn’t provide me service’s perfectly as it promised to me, But it cheated me and scammed me and run away with my money.I invested my money in shared Bk 2, 53, 300/- rupees because it connected to trusted gateway Razorpay, So please refund my amount in my account,
                                    Please refund my money to my account as soon as possible.
                                    Name: Guduri Ganesh
                                    Investment Date: 21/12/2020
                                    Cheating Date: 25/01/2021
                                    Email ID : gudoori.ganesh @gmail.com
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Snehal Dharmik
                                      from Chennai, Tamil Nadu
                                      Jan 29, 2021
                                      Report
                                      Copy

                                      Address: Delhi

                                      I have paid for the service on Date 20/01/2021 through Ref#IGAKHVRSO3 the sum was RS 500 but still i havent received any service from them kindly initiate refund as they are not responding now, i have attached screenshot of money paid
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        gani6746
                                        from Hyderabad, Telangana
                                        Jan 29, 2021
                                        Report
                                        Copy

                                        I purchased some shares in shared Bk company, Totally I invested 2, 53, 300/- But now the site was gone away, I done the withdraw amount 1, 10, 000/- on Dt-25/01/2021. But till now I didn’t get my money back pls help me.
                                        +1 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit