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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 78

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P
Pankajbh
Jan 29, 2021
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Most fraud websites are using razor pay.

Do razor pay check the complete process that the customers must not get looted?

Just to earn your client base you cannot allow such websites to use your payment gateway .

Just after seeing razorpay gateway I ordered a product but the product I think will never reach me.

I need the clarification that why with such fraudsters Razor pay is working??
Do razorpay is also a fraudster???
Razorpay customer support has been notified about the posted complaint.
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    M
    Manoj kumara k v
    Jan 29, 2021
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    I purchased shared bk plan and invested my money in that according to shared bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period of 90 days, the daily profit is 3200 rupees and the total profit is 288000 rupees".
    And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
    Please refund my money in my account as soon as possible.
    Name : Manoj kumara k v
    Investment date : 12/01/2021
    Cheating date : 25/01/2021
    Mobile no: [protected]
    Email ID : [protected]@gmail.com
    Transaction ID :[protected]
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
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      M
      Manoj kumara k v
      Jan 29, 2021
      Resolved
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      Resolved

      I purchased shared bk plan and invested my money in that according to shared bk agreement. "From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period of 90 days, the daily profit is 3200 rupees and the total profit is 288000 rupees".
      And did not provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
      Please refund my money in my account as soon as possible.
      Name : Manoj kumara k v
      Investment date : 12/01/2021
      Cheating date : 25/01/2021
      Mobile no: [protected]
      Email ID : [protected]@gmail.com
      Transaction ID :[protected]
      +1 photos
      Aug 11, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 08, 2021
      Razorpay Customer Care's response
      Hi Manoj,

      We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5020529, along with your transaction and contact details so that we can have this
      addressed.

      Regards,
      Sreenivasa
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        K
        karthik_vamshi U
        Jan 29, 2021
        Resolved
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        Resolved

        Hlo there
        I purchased shared bk plan and invested my money in that according to shared bk agreement.
        "From the date of rental bicycle investors will be provide rental services for the equipment purchased 3000rs by the shared bk. The less period is 90days, the daily profit is 160rs and the total profit is 14400rs"
        And didn't provide me services perfectly as it's promised to me, but it cheated me scammed and run away with my money. I invested my money in shared bk because it connected to trusted gateway "Razorpay" so please refund my amount in my account,
        Please refund my money in my account as soon as possible..
        Name: Karthik
        Invested date: 15/12/2020
        Cheating date: 25/1/2021
        Email id: [protected]@gmail.com
        Transaction id: T2012151052156102662606
        +1 photos
        Aug 13, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 08, 2021
        Razorpay Customer Care's response
        Hi Karthik,

        We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5020471, along with your transaction and contact details so that we can have this
        addressed.

        Regards,
        Sreenivasa
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          M
          Mestha divya
          Jan 29, 2021
          Resolved
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          Resolved

          I had purchased shared bk plan and invested my money in that according to Shared BK agreement, .
          "From the date of rental bycycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees".
          And they did not provide me services perfectly as it was promised to me, but they had cheated and scammed me and runaway with my money. I had invested my money in shared BK because it was connected to trusted gateway razor pay, so please refund my amount in my account.
          Please refund my money in my account as soon as possible.
          +1 photos
          Aug 13, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 08, 2021
          Razorpay Customer Care's response
          Hi Divya,

          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5020400, along with your transaction and contact details so that we can have this
          addressed.

          Regards,
          Sreenivasa
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            A
            Akshay Hanagandi
            Jan 29, 2021
            Resolved
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            Resolved

            Website: [email protected]

            Hello There
            I have purchased shared bk plan invested my money in that according to shared bk agreement.
            From the date of rental bycycle investors will be provide rental services from the equipment purchased by shared Bk. The less pireod is 90 days the daily propit is 15 rupees and the total propit is 1350 rupees".and didn't provide me services perfectly as it promised to me. But it cheated me and scammed and runaway with my money. I invested my money in shared Bk because it connected to trusted getaway Razorpay so please refund my amount in my account.
            Please refund my money in my account as soon as possible.
            NAME: AKSHAY ANNAPPA HANAGANDI
            Investment Date:25/December/2020
            Cheating Date: 26/January/2021
            Email ID: [protected]@gmail.com
            Transaction ID:T2101091358118231209162

            Thanks for you...,
            +1 photos
            Aug 13, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 08, 2021
            Razorpay Customer Care's response
            Hi Akshay,

            We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5020357, along with your transaction and contact details so that we can have this
            addressed.

            Regards,
            Sreenivasa
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              V
              Vijaykumar100519
              from Bengaluru, Karnataka
              Jan 29, 2021
              Resolved
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              Resolved

              Address: Bangalore
              Website: www.ciciseo.com

              Dear Sir / Madam,

              I purchased shared bk plan and invested my money in that according to Share BK agreement

              I took a service for the equipment purchased by Shared BK. the less period is 90 days, the daily profit is 850 rupees and the total profit is 10850, and he didn't provide me services perfectly as it promised to me, But is cheated me and scammed and runaway with my money, I invested my money of Rs.15000 in Shared BK, because it connected to trusted gateway Razorpay, so please refund my amount in my account

              Transaction ID : T2101130736348713599573

              I request you to please refund the amount
              +1 photos
              Aug 13, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 08, 2021
              Razorpay Customer Care's response
              Hi Vijaykumar,

              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5020307, along with your transaction and contact details so that we can have this
              addressed.

              Regards,
              Sreenivasa
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                C
                Chandra Bsc
                Jan 29, 2021
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                Iam investment 6000 Rs shareBk app me 90 days return policy my money not withdraw problm sharedbk site closed please sir my money return please action this matter fast
                Feb 4, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  shannorani
                  from Tral, Jammu and Kashmir
                  Jan 29, 2021
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                  I paid through razorpay for online shopping on clothboom.com. Amount was INR 3934 on 14 Nov 2020 ID was pay_G17CG62uZaL0Qj using my debit card. But the order is nowhere ... thet have cheated me.
                  +2 photos
                  Razorpay customer support has been notified about the posted complaint.
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                    Y
                    Yala
                    from Bengaluru, Karnataka
                    Jan 29, 2021
                    Resolved
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                    Resolved

                    I purchased shared bk plan and invested my money in that according to shared bk arguments.
                    From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk.the less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees and didn't provide me services perfectly as it promised to me, but is chested me and scammed and runaway with my money.i invested my money in shared bk because it connected to trusted gateway razorpay so please refund my amount in my account
                    Please refund my money in my account as soon as possible.
                    Name:-yalagudadappa
                    Investment date:- 14 Jan 2021
                    Cheating date:- 20 Jan 2021
                    Email id:[protected]@gmail.com
                    Transtion id:-T2101141601414577167142
                    +1 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 22, 2021
                    Razorpay Customer Care's response
                    Hi Yala,

                    Razorpay is a payment aggregator helping businesses collect transactions online.
                    This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund-related concerns.

                    Regards,
                    Sreenivasa.
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                      C
                      cnu naik
                      Jan 29, 2021
                      Resolved
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                      Resolved

                      I purchased Shared Bk plan and invested my money in that according to shared Bk agreement.
                      "From the date of rental bicycle investors will be provide rental service for equipment purchased by Shared Bk. The less period is 90 days the daily profit is 160 rs and the total profit is 14400 rs".
                      And didn't provided service perfectly as promised but cheated & Scammed me and ran away with my money.
                      I invested my money in Shared Bk because it connected to Trusted Gateway "" RAZORPAY""...
                      Please refund my money as soon as Possible

                      Name: Sreenu Naik
                      Invested Date:[protected]
                      Cheated Date:[protected]
                      Email ID : [protected]@gmail.com
                      Txn ID : T2101152122069955441648
                      +1 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2021
                      Razorpay Customer Care's response
                      Hi Sreenu,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, so that our concerned team can assist you on priority.

                      "Regards,
                      Sreenivasa.
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                        S
                        Sumit RJ
                        Jan 29, 2021
                        Resolved
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                        Resolved

                        Address: Shared bk company connect razorpay
                        Website: www.ciciseo.com/h5/pages/register/register?invcode=026378

                        Hello
                        I purchased shareb bk plan and invested 3000 money in that according to shared bk aggreement . rental bycycle invester will be provide Rental for the equipment purchased by shared bk .

                        The less period is 90 days the daily profit is 160 rupees and total profit is 14000 rupees and didn't provide the perfectly as it promise to the but it cheated the and scammed nd runway with my money invested the money in shared bk because it connected to trusted gate way razor pay .

                        Please refund my amount in my account as soon as possible.

                        Name : sumit Kumar
                        Investment date : 16 Jan 2021
                        Cheated date : 16jan 2021
                        E-mail id : [protected]@gmail.com

                        Transition I'd : T2101160918033392628313
                        +3 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2021
                        Razorpay Customer Care's response
                        Hi Sumit,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096397] so that our concerned team can assist you on priority.

                        Regards,
                        Sreenivasa.
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                          M
                          Mohankumar Balaji
                          from Bengaluru, Karnataka
                          Jan 29, 2021
                          Resolved
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                          Resolved

                          Website: www.ciciseo.com/h5

                          Hello there
                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                          “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.
                          Name : Mohankumar B
                          Investment Date : 11/01/2021
                          Cheating Date : 25/01/2021
                          Email iD :[protected]@gmail.com
                          Transaction Id : T2101112041018788078321
                          +2 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 08, 2021
                          Razorpay Customer Care's response
                          Hi Mohankumar,

                          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019868, along with your transaction and contact details so that we can have this addressed.

                          Regards,
                          Sreenivasa
                          Verified Support
                          Feb 08, 2021
                          Razorpay Customer Care's response
                          Hi Mohankumar,

                          We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019868, along with your transaction and contact details so that we can have this addressed.

                          Regards,
                          Sreenivasa
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                            P
                            Pallavi CM
                            Jan 28, 2021
                            Resolved
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                            Resolved

                            Dear sir/ madam
                            I have invested 30000 in sharedbk they have agreed to pay 1850 daily for 90 days but
                            I didn't received any money or service, I have invested this money through Razorpay as I think it is a secure server, so please help me to return my invested money.
                            +1 photos
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Hi Pallavi,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096445] so that our concerned team can assist you on priority.

                            Regards,
                            Sreenivasa.
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                              D
                              Dongresn
                              Jan 28, 2021
                              Resolved
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                              Resolved

                              Hallo Sir,
                              I purchased shared bk plan and invested my money in that according to share BK agreement.
                              "Form the date of rental bicycle investor will be e provide rental services for the equipment purchased by shared BK. The less period is 90 days the daily profit is 15 rupees and the total profit is 1350 rupees."
                              And didn't provide me services perfectly as it promise to me but it is cheated me and scammed and runway with my money. I invested my money in
                              Share BK because it it connected to trusted gateway Rozor pay, so please refund my amount it in my account,
                              Please refund my money in my account as soon as possible.
                              Name : Dongre Sitaram Navnath
                              Investment date: 23 & 25 January 2021
                              Cheating date: 26/01/2021
                              Email id: [protected]@gmail.com
                              Transaction ID:[protected]IGAKIHFPC4
                              [protected]IGAKIOULO9
                              +1 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 08, 2021
                              Razorpay Customer Care's response
                              Hi Dongre,

                              We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019771, along with your transaction and contact details so that we can have this addressed.

                              Regards,
                              Sreenivasa
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                                A
                                Afsal_9744
                                Jan 28, 2021
                                Resolved
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                                Resolved

                                Dear sir/Madam,

                                I purchased Shared BK Plan and invested Rs 30000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental. As per the plan for 30k plan investor will get Rs 1850/day for 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 30000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                                Thanks and Regards
                                Mohammed Afsal

                                Invest Dates

                                16th Jan 2021 Rs 9000
                                16th Jan 2021 Rs 1000
                                Scammed Date 25th Jan 2021

                                Website www.ciciseo.com
                                +4 photos
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 08, 2021
                                Razorpay Customer Care's response
                                Hi Afsal,

                                We are sorry about the inconvenience. Kindly raise a request by clicking here https://razorpay.com/support/#request with ticket ref:5019692, along with your transaction and contact details so that we can have this addressed.

                                Regards,
                                Sreenivasa
                                Hi Team,
                                Can u please look into this issue at the earliest and help me with some solutions
                                I didn't understand!
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                                  N
                                  Nkhatun
                                  from Guntur, Andhra Pradesh
                                  Jan 28, 2021
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                                  Hello there,
                                  I purchsed Sharedbk plan and invested my money in that according to shared bk agreement."from the date of rental bicycle investment will be provide rental service for the equipment purchased by shared bk. The less periood is 90 days the daily profit is 160 for 3000 rs and i purchased 2 cycles of 3000 and 15 rs for 300 and i purchased 3 cycle of 300 and dodnt provide service perfectly as it promised to me. But it cheated to me and scammed and run away with my money. I invested my money in shared bk because it connected to trusted gateway razor pay. So please refund my ammount in my account.
                                  Please refund my money in my account as soon as possible total is 6900
                                  Name:-Mohammed Nikhat Khatun
                                  Investment date:[protected]
                                  Cheating date[protected]
                                  email id:[protected]@gmail.com
                                  Transaction id/ref.no:[protected]
                                  +1 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  Feb 02, 2021
                                  Updated by Nkhatun
                                  I didnt get response yet please refund my money back
                                  @Razorpay Hi
                                  I invested my money in Shared bk
                                  But it scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razorpay
                                  You can find out my Complain on your official portal Razorpay

                                  Email ID [protected]@gmail.com

                                  Complain on twitter
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                                    A
                                    Aashish0077
                                    Jan 28, 2021
                                    Resolved
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                                    Resolved

                                    Hello there,
                                    I purchased shared bk plan and invested money in that according to shared bk agreement.
                                    "From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
                                    The Less period is 90 days, the daily profit is 160 rs and 850 rs. And total profit is 14400 and 76500 rupees".
                                    And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
                                    Please refund my money in My account as soon as possible.
                                    Name :- Kotadiya ashish
                                    Investment date:- 7-1-21 and 19-01-21
                                    Cheating date:[protected]
                                    email :- aashish.[protected]@gmail.com
                                    Transaction I'd :-T2101071745519023231706
                                    T2101191604124797986241
                                    +2 photos
                                    Feb 2, 2021
                                    Complaint marked as Resolved 
                                    Razorpay yet not take any kind of action. I need my money refund asap. Already passed many days date of invested. I really feeling bad why should I choose razorpay pay service.
                                    Razorpay customer support has been notified about the posted complaint.
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                                      M
                                      Madhu 02
                                      from Bengaluru, Karnataka
                                      Jan 28, 2021
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                                      I have invested 15000 in sharebk they have agreed to pay 850 daily for 90 days but didn't received any money or service from the I have invested this money through razorpay as I think it is a secure server so please help me to return my invested money.
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Hi Madhu,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096518] so that our concerned team can assist you on priority.

                                      Regards,
                                      Sreenivasa.
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                                        M
                                        Maria Manju
                                        Jan 28, 2021
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                                        I invested in share bk company and paid around ₹1, 32, 300/- through Razor pay. The company promised to provide 90 days contract with daily income... but the company cheated and closed... I lost my hard earned money.. kindly help me out... Transaction details made to Razor pay is uploaded
                                        +9 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Feb 07, 2021
                                        Updated by Maria Manju
                                        Sir/Madam,
                                        No response has been received to my complaint raised on 28 Jan 2021.
                                        Kindly help me refund my hard earned money of ₹ 1, 32, 300/- from Razor Pay.
                                        Regards
                                        Hi Maria,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096594] so that our concerned team can assist you on priority.

                                        Regards,
                                        Sreenivasa.
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