RechargeItNow Complaints & Reviews

Dear Customer,

we have cross checked you transaction with Sun Direct, and they have confirmed that the recharge was granted successfully on you smart card id [protected] for RS.1000/- on 18th April 2010.

we request you to please cross check with the operator customer support team for the same.

Regards
Team RechargeItNow.com

this company is totally fraud and bleedy madarchod company person

sir,

I Would like to say that on www.rechargeitnow.com i have recharged my mobile number and i also paid RS 1000 for My number [protected] but it has not been recharged of any amount. I would like to inform you that I have paid amount RS 1000.00 through Axis bank credit card on[protected]:46 AM and transaction number is 5461801.

yours faithfully,
himanshu chourasia

Same happen with me :(

Please provide us the following information:-

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information

Regards
Team rechargeitnow.com

RechargeItNow — amount deducted but transaction failed

i recharged my mts wifi no. [protected] with Rs. 399 but transaction failed but my account is deducted rs 399 POS 70004121 at rechargeitnow.com gurgaon in txn #[protected]

Rechargeitnow — Mobile recharge

I recharged my mobile no-[protected] on 16-3-11 and amount rs50 was debited from my account but mobile not recharge.from-Harisankar Pal .email id-harisankar.[protected]@rediffmail.com,ref.no-IG44623711 date-16-3-11 at11:24pm

Rechargeitnow — recharge coupon not delivered

I made 3 purchase fro myntra.com using the coupon send to me by recharge it now for which they promised to give Rs.100 recharge coupon for free on every purchase from myntra.com.but they haven't send any coupon neither they are replying to customer care.

Dear Customer,

we have checked you complaint and found that we have not received the payment authorization from the bank for your transaction. the status for you transaction is showing unsuccessful transaction on the payment gateway also, please find below the screen shot for the same:-

Order No. MA[protected] Order Received: Mar 30, 2010


State Bank of India Debit Card Holder Manoranjan Sahu
Billing Address:(As entered by the Customer)
FNF business outsourcing pvt ltd electronic city.phase II no-46 p 47 p
Bangalore Urban district Karnataka
560100 India
Customer's Phone : [protected]
Customer's E-mail : manoranjan.[protected]@gmail.com
Customer's IP Address : 121.244.174.3 ( Analyze IP Address )

Recepient's Name :
N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recepient's Phone Number :
N/A

Special Instructions :
Payment made for Recharge through rechargeitnow.com

Customer Total : Rs.100.00/-

Captured Amount : Rs.0.00/-

Less Fee : Rs.1.85/-

Service Tax : Rs.0.19/-

Net Payment : Rs. 97.96/-
Status: Unsuccessful Transaction
Print This Order

we have now escalated the issue to the payment gateway also to arrange the refund to your bank a/c from the bank, mean while we request you to kindly cross check with your bank also.

Regards
Team rechargeitnow.com

jhgye

Dear sir
my mobile no. is [protected] with the name of Lakshmanan.E, i have done recharged process for this mobile through this website dated 10/05/10 time approx 02.00 p.m, amaunt 200/- was debited with my Debit card a/c in same day but my mobile could not be recharged till now, i have send many e-mails to this service provider, but i have not got any response till now, kindly help to recharge my cell no. otherwise Please Call me
Thanks & reagards
Lakshmanan.E
[protected]
e-mail : [protected]@gmail.com

Dear Customer,

the refund for your transaction is now processed, the amount for the same will be credited to your bank/credit card account within 5-7 working day.

Regards
Team RechargeItNow.com

please don't use www.rechargeitnow.com for cellphone recharge

This website is not reliable. money deducted and recharge failed.
nobody is responding for that

for further details
contact
V.Sivaraman
ph: [protected]

Dear Customer,

Regret the inconvenience caused and apologies for the problem faced by you.

It is Requested you to please send your query at "[protected]@rechargeitnow.com".

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team Rechargeitnow.com

I recharged my phone on www.rechargeitnow.com on[protected] with a sum of 100 rupees and paid the amount to them through my debit card
(Order Id: R86220110c11).
The payment was successful, as 100 rupees was deduced from my account. After some time i received a mail from them which stated that recharge was successful, but no recharge was made.
I submit a 'support ticket' on their website(Track Id: [protected]) but still(14 days after recharge) neither the recharge is done nor i have got refund.

I am also pasting what they had sent me in the mail on 10 when i submit the support ticket. Here it goes...
[Hi Gaurav Goyal



This is to confirm that we have received your 'failed recharge' request as per the following details-
Track Id: [protected]
Name: Gaurav Goyal
Email: gg.[protected]@gmail.com
Mobile No/DTH Subscriber ID Recharged: [protected]
Date of transaction:[protected]
Order Id: R86220110c11
Resolution Process

1. Our customer service team will verify your transaction and process a refund/recharge at the earliest. This will normally take 2 working days (excluding Sundays & holidays). Please do not send a follow-up message before three days of logging your complaint.

2. In case we are unable to deliver a recharge due to a technical reason, a refund will be processed in 2 working days and a mail will be sent to you to confirm the same. Please take note that your bank may take another 4-7 working days to reflect a credit in your account. Kindly wait for 8 working days for this process to complete.

3. If you do not receive a satisfactory resolution within 8 days of transaction, you may escalate the ticket by choosing escalation option on our contact us page. Kindly note - an escalation request can only be logged 8 days post the transaction date. All escalation requests will be handled by a dedicated team, which will provide you a resolution within 2 working days.

Regards,

Team RechargeItNow.com]

Hi,

I want recharge our airtel mobile by hdfc netbanking but there (www.rechargeitnow.com) is not hdfc netbanking option in the dropdown list. So please give me some advice.

Thanks

Hi,

I have got payment that deducted on recharge. Rechargeitnow.com is a very good website. Now i am using it again and again.

Thanks,

I have recharge my mobilephone dated 17/6/2011BIL/[protected]/Recharge/RECHARGEITNOW Rs.50 & other Bil NO.BIL/[protected]/Recharge/RECHARGEITNOW Dated 17/6/2011 Rs. 100/- the above payment has been deduct from my ICICI bank account but Mobile not recharged
. So you are requested to please refund above amount in my ICICI bank account no.[protected].This kind of act highly appriciated.Pl see below statement for your ready reference.
17/06/2011 BIL/[protected]/Recharge/RECHARGEITNOW. DR INR 50.00
17/06/2011 BIL/[protected]/Recharge/RECHARGEITNOW. DR INR 100.00

Ganesh Prasad
mobile no.[protected]
mail id ganesh.[protected]@gmail.com Most urgent

Dear Customer,

We have received the status success from the Operator for your transaction, now as per your complaint we have escalated the issue with the concerned operator. we will ger the feedback for the same within 24-48 hours.
Request you please wait till we get the correct feedback from the operator, will assure you that the recharge or the refund will be given to you basis the feedback we will receive from the concerned operator.

Regards
Team RechargeItNow.com

Hello

We have decided to credit your account with 400 INR to apologize for our lack in services.

You can get the claim by calling any of our call centre executive and provide the reference number [protected].

Please note that this offer is not conditional and would expire if not used up to 1st May 2010.


Thanks


Team RechargeItNow.com

Dear Dheeraj,

request you to contact the operator customer care providing the following transaction id which we have received from the operator for your successful recharge;-
Operator Transaction Id

Optr Id
[protected]

regards
Team rechargeitnow.com

Dear Mr. Kumar,

request you to please share the following details for your transaction to us at
http://www.rechargeitnow.com/support.jsp

Smart Card ID recharged
Date of recharge
registered email id
amount

as this will enable us to provide you the resolution at the earliest possible.

Thanks & regards
Team RechargeItNow.com

Dear Customer

The refund for your below mentioned transaction is processed today, and the amount for the same will be credited to your bank account with in 5-7 working days time:-
ORDER DETAILS:
Merchant Site URL : http://www.rechargeitnow.com
Order Number: RA[protected] Order Received: Mar 29, 2010
Total Amount : INR (Indian Rupees) 333.00
State Bank of India Account Holder : Rakesh Sharma
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@rediffmail.com
Customer's IP Address : 218.248.65.242

we regret inconvenience caused to you.

Regards
Team RechargeItNow.com

Hi,

I hv done a recharge of rs.48 on ur site but while the process was going on the techprocess site my network got some glitches and my account has been deducted with the said amount and the transaction record is not there with you. the transaction record from the bank are
Sr.No Date Description* Cr/Dr Amount
1 21/04/2010 BIL/[protected]/for tamo 48/L769_Online DR INR 48.00

My details in ur site are
subscriber id: [protected]
user id: asem.[protected]@igate.com

Please guide me. whom should i contact for this?


Thanks in advance

Regards,

Asem

yes this is one of the fraud website, but no body taking care on this...
i also lost my money..

Yes I agree this is a fraud website, I also lost my Rs 50 for rechargin my airtel mobile number, where money was deducted but recharge was not done. Even after lodging a complain they haven't done anything, here are the details

Track Id: [protected]
Name: Anmol More
Email: [protected]@gmail.com
Mobile No/DTH Subscriber ID Recharged: [protected]
Date of transaction:[protected]
Order Id: R[protected]

I totally agree with the comment..this is a completely fraudulent website, , , it has deducted 1300 rs, from my account.. but there was no recharge done...i have also submiited complaints for three to four times, however there is no reponse from the site till now..please support to get banned this site..

i did not get the top up value what they show in their site...

Today(28/05/5014) i recharge for 210 rs, they show that for 210 they give 220talk time, so i recharge for that amount but i did not get the amount what they said

Not Recharged and Money not refunded

recharged my DTH sundirect dated:[protected] time:09:42:26, but the recharge was unsuccesfull. After checking with my service provider about the balance, it says not credited, than i requested to refund my amount which i recharged through contact us page. So, please consider my complaint regarding this issue and hopeing for the result. Is this online service trustworthy
this may transaction given bellow
4/26/2010 658447 SUNDIRECT [protected] CITIBANK 200 Failed
9:42:26
4/26/2010 658340 SUNDIRECT [protected] CITIBANK 200 Failed
9:37:12
4/26/2010 658217 SUNDIRECT [protected] CITIBANK 300 Failed
9:31:11

yes, me too facing same problem from rechrge it now.com theyare not responding i applied for Rs. 333 recharge in Tata docomo. they have failed to recharge and promised that money willr e funded in 10 days ., bbut now 30 days have passed, they arenot even courteous enough to get back to us.. authorities pls look int o th issue...

hau sur, me too facing same problem from rechrge it now.com theyare not responding i applied for Rs. 200 recharge in vodafone. they have not recharge and promised that money willr e funded in 10 days ., bbut now 24 days have passed, they arenot even courteous enough to get back to us.. authorities pls look into
the issue...
transaction id: 2709371
subscriber id recharged: [protected]
operator: VODAFONE
circle: Tamil Nadu
purchased value (MRP): 200.00
date:[protected]:27 PM

Dear sir,
It has been a month and above but no action was taken as replied by the above mail from u.
Till now the money of Rs 100/- has not been credited to my account. this is 4th time i am requesting u for to take necessary action...
these are the details i have given u below kindly take necessary action...

24 Jul2010 TO TRANSFER CCavenue Bills- CCA[protected]IG25465093 TRANSFER
TO [protected] AVENUES INDIA PRIVATE /100.00
This is to confirm that we have received your 'failed recharge' request as per the following details-
Track Id: [protected]
Name: Srikant Achary
Email: [protected]@gmail.com
Mobile No/DTH Subscriber ID recharged: [protected]
Date of transaction:[protected]


from
Srikant Achary

dear sir.
it has been 3days before i recharge a number no-[protected] recharge 100 rupees of this number but yet not credited by the bank or not recharge by the ombile. so i requedtrd to u to take some action of this my email id is chakra.[protected]@gmail.com and register mobile no is [protected] and ordre id no is R[protected]

Dear Customer,

The refund for your following transaction is processed & the amount for the same will be credited to your bank/credit card within 4-7 working days time:-

User Name Mail ID Phone No Operator Circle Amount Tx.ID Date_Time
Urvi shah [protected]@heybaby.in [protected] TATASKY India 3025 4339681 [protected]:55

we regret inconvenience caused to you.
Thanks for using our services.

Regards
Team RechargeItNow.com

thank you sir, i have received the refund.

I have login for recharge my mobile but its gives no response it debited Rs.500/- from my account but doesn't recharge my mobile yet,

Mobile number recharged : [protected]
Operator Reliance CDMA
Amount recharged: 500/-
Date of recharge : 11 May 2010
transaction ID if any available with you. NO

Kindly go through the error and give me positive response about it

Please Avoid using this type of facilities

Dear customer,

request you to please write to us on [protected]@rechargeitnow.com the following details, so that we can provide resolution to you at the earliest:-

Mobile number recharged
Operator
Amount recharged
Date of recharge
transaction ID if any available with you.

Thanks & regards
Team RechargeItNow.com

I had tried to recharge my airtel number by Order Number: TI[protected] Order Received: Dec 24, 2009

Total Amount : INR (Indian Rupees) 333.00
State Bank of India Debit Card Holder : Tilak Chetri
Billing Address : (As entered by the Customer)
ward no 4 dhemaji
Dhemaji Assam
787057 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
However rechargeitnow.com/estell communications is yet to refund the money.
I have given their office frantic calls but to no avail.
will the team of rechargeitnow respond???

Dear Customer,

The refund for your following transaction is already processed on 31st March 2010 the amount for the same will be credit to your bank account with 5-8 working days time:-

User Name Mail ID Phone No Operator Amount Order ID Date_Time Status
Himanshu M Baghmar jain.[protected]@gmail.com [protected] BSNL 55 HI[protected] [protected]:29 Recharge Fail

Kindly cross check with your bank for the same.

Regards
Team RechargeItNow.com

sir i am Gourav jain i recharge my Smart ([protected])mobile through recharge it now.com on 19 June 2010 19:00PM. the amount of 50 rupees duduct from my State Bank Of India account SBI refno IG23457781, Avenues India Pvt Ltd refno CCA[protected], Track Id: [protected] till this minut recharge is not successful recharge it now.com. order id: R[protected], i loss of my money time and all i submit all details i think this site is froud please take necessary action. i trust u sir need your help... n pls give me rply of massage.

Sir
I am pawan Jain recharge videocon d2h through recharge it now.com on 27/06/2011 at 11:39 am order Id R[protected] the amount of 1753.53 rupees duduct from my HDFC account. but recharge is not successful
recharge it now.com Track Id: [protected],i loss of my money time and all i submit all details i think this site is frad please take necessary acction. i trust u sir need your help.

Regards,
Pawan Jain
91-[protected]

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.1753.53 & order id-R[protected]) has been processed from our end on 30/06/2011 and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team Rechargeitnow.com

sir,
i am Vikram Mathur i recharge my Airtel Mobile ([protected]) through recharge it now.com on 01/08/2011 transation ID[protected] the amount of 333 rupees duduct from my HDFC Credit Card account, till this minut recharge is not successful recharge it now.com. order id: R[protected], i loss of my money time and all i submit all details i think this site is froud please take necessary action. i trust u sir need your help... n pls give me rply of massage.

Dear sir/madam
Hello
Sir/Mam
I have made a recharge through Rechargeitnow.com on 23.11.2012 On Aircel ([protected]) of Delhi circle this time Topup of Rs.50, through DebitCard (SBI) I have also got a receipt of acknowledgement message from SBI for Detected from my account. SBI TXN#[protected] POS [protected] . Track id no not show, i didn't Received any recharge on my number. I loss of money time and all I submit all details I think this site is frad please take necessary action I trust u sir need your help and please Refund it .

More Time it will happen of Rs.100 before 4 month recharge not received.

Thanks
Mithilesh Mehta

Dear Customer,


Kindly recheck & provide us the following information with your bank account statement and mark a mail on [protected]@rechargeitnow.org

• Mobile/VC Number Recharged
• Date & Time of Recharge
• Recharge Amount
• E-Mail used

We will start looking into the problem as soon as you provide us the above mentioned information.
Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, this is to inform you that the refund for your transaction (Rs.50 & Order id- R47609223b12) has been processed from our end on[protected] and should be credited to your account within 5-7 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards

Team rechargeitnow.com

recharge not done

i have recharged my number [protected] for 55.the amount has been deducted from hdfc but recharge is not done...refund the amount

www.rechargeitnow.com/ Aircell Rs.100 Top Up — www.rechargeitnow.com - Mobile Not Recharged But Account Debited. rechargeitnow.com is a fraud website

sir .

on 27 march 2010 i recharged my Aircel prepaid mobile Rs.100 Top Up voucher in www.rechargeitnow.com website.
first 3 times error occurred i am using my SBI ATM Cum Dbeit card.
4th time only Rs.100 Top Up successfully done

till now My Rs. 300 is not refund to my SBI account

PLEASE HELP ME

www.rechargeitnow.com is a fraud website

Dear Customer,

We have checked for all of your transaction, there were total our transaction done by you on 27th March 2010 out of these four transaction one transaction was successful and rest of following transaction were unsuccessful, as we have not received the payment confirmation from the Payment Gateway:-

Date Phone No Payment Gateway Order No User Id User Name Amount
[protected]:48 [protected] CCAvenue DH[protected] [protected]@Gmail.com Dhinesh Ramasamy 100
[protected]:55 [protected] CCAvenue DH[protected] [protected]@Gmail.com Dhinesh Ramasamy 100
[protected]:17 [protected] CCAvenue DH[protected] [protected]@Gmail.com Dhinesh Ramasamy 100

Today on your request we have escalated your case with the concerned payment gateway that your a/c is debited, they will revert back to us within 72 hours, once we have the feedback we will update you accordingly.

Thanks for using our service.

Regards
Team rechargeitnow.com

Dear Customer,

We have checked for all of your transaction, there were total our transaction done by you on 27th March 2010 out of these four transaction one transaction was successful and rest of following transaction were unsuccessful, as we have not received the payment confirmation from the Payment Gateway:-

Date Phone No Payment Gateway Order No User Id User Name Amount
[protected]:48 [protected] CCAvenue DH[protected] [protected]@Gmail.com Dhinesh Ramasamy 100
[protected]:55 [protected] CCAvenue DH[protected] [protected]@Gmail.com Dhinesh Ramasamy 100
[protected]:17 [protected] CCAvenue DH[protected] [protected]@Gmail.com Dhinesh Ramasamy 100

Today on your request we have escalated your case with the concerned payment gateway that your a/c is debited, they will revert back to us within 72 hours, once we have the feedback we will update you accordingly.

Thanks for using our service.

Regards
Team rechargeitnow.com

Dear Customer,
please find below the feedback we have received fort your transactions:-
[protected][protected][protected][protected][protected][protected]
Thank you for contacting Avenues. We appreciate this opportunity to assist you.

In response to your query, we have checked our records and could trace out the transaction. We would like to inform you that the transaction with the order number: DH[protected]; DH[protected]; DH[protected] is a failure transaction, since we were unable to obtain, authorization from the bank.

Also, we would like to clarify that since, the customer account has been charged for this transaction, we shall coordinate with the bank and have the money reversed as soon as possible.

In case you should have any concerns, please feel free to get back to us.
[protected][protected][protected][protected][protected][protected]

we are in touch with the bank to get the refund processed for your transactions.

Regards
Team rechargeitnow.com

Dear Customer,

the refund for your transaction is processed today, the amount for the same will be credited to your bank a/c within 4-7 working days time.

Regards
team rechargeitnow.com

Thankyou I have received the amount from recharegeitnow.com

respected sir
i have recharged myairtel mobile from recharge it now on 10 th april 2010 at around10:45 pm but unfortunately my money got deducted from my sbi account madar gate branch but my cell is yet to be recharged.plz help and refund my money soon

Today morning I recharged my mobile number from rechargeitnow.com, but it was not recharged and the amount was deducted from my account. It was showing that the session has an Error after deducting the amount.
So plz recharge my mobile...
When i go their contactus they were not responding...

respected sir
i have recharged my realiace mobile from recharge it now on 23 rd june 2010 at around09:45 pm but unfortunately my money got deducted from my sbi account mundka branch but my cell is yet to be recharged.plz help and refund my money soon

I have echarged my mobile on 09/07/2010 of RS-10. my account balance also debite of RS-10 but mobile is not recharged . please rrefund my balaece.

my mobile no is [protected] is trying to recharged on dt-17/07/2010 at-11.50pm. but it is not sucessufly recgarged, please refund my money to my SBI account.

this type of problem is not first time for me. i have trailed it 4 to 5 time but i could not get have successfuly recharged . every time it debit money from my accound but recharged is not done.

have echarged my mobile on 18/07/2010 of RS-200 my account balance also debite of RS-200 but mobile is not recharged . please rrefund my balaece.my mobile no [protected]

i have recharged my mobile on 21/07/2010 at 10pm of rs20/- but recharging is not successfuly done . so, please refund my mony to muy accound . as soon as possible.

Hi

My mobile Number in [protected]
Amount Was debit But recharge was not Done
SBI Ref No IG25854735 Amount is Rs 20.00/-

i have recharged my mobile on 31st july for an amount of rs60 which is also debited from my axis bank account, but mobile not yet been recharged.please do the needful.

i have recharged my vodafone mobile from recharge it now on 18 th july 2010 my money got deducted from my hdfc bank account madurai branch but my cell is not recharged.plz help and refund my money soon, my mobile no [protected]

hi, from my account money has been detected, but i am not getting recharge in mobile.
so please do needfull means either recharge my mobile or return money.

my mobile no is [protected]

I have recharge my BSNL mobile on 08.08.10 by Rs. 250/- but the massage showing some technical problem / pl try again. Then I have tried once again. Thereafter, I have not getting recharge in my mobile no. [protected] and my account has been debited twice by Rs. 250/- ( that is by Rs. 500/-). So please look in to above and either recharge my above mobile or refund the debited money of Rs. 500/-. Please help ...

I have recharge my mobile no. [protected] on dated 08.08.10 but due to some technical error my mobile has not been recharge and my account has been debited twice by Rs. 250/- ( that is by Rs. 500/-), So pl arrange to either recharge my above mobile or refund the amount in my account.

amount is debited but recharge is not done.
respected sir
i have recharged my tata docomo mobile from recharge it now on 6th Sept 2010 but unfortunately my money got deducted from my sbi account Guntur branch but my cell is yet to be recharged.

i have recharged my mobile on 8th september for an amount of Rs 100/- which is also debited from my SBI bank account, but mobile not yet been recharged.please do the needful.
my mobile no is [protected]

MY NO [protected], I RECHARGED RS. 10, THIS AMT DEBITED FROM MY A/C BUT NOT RECHARGE MY MOB. A/C. HELP ME.

I have recharge My Tata sky ID No [protected] by Rs. 1750. 10 th Sept 2010 but unfortunately my money got deducted from my sbi account Jauljibi branch but my Tata sky is yet to be recharged.plz help and refund my money soon

september, 19/2010 I recharged 225+225=450Rs my DTH DISHTV VC number [protected] from rechargeitnow.com, but it was not recharged and the amount was deducted from my account. It was showing that the session has an Error after deducting the amount.
So plz recharge my dth dishtv vc no...
When i go their contactus they were not responding
My contect no. [protected]
Email ID [protected]@gmail.com

sir.
i m sandeep i can rechrage to ur site my founds allready debtided but not rechrage plz cheak my account thanks
[protected]

Respected sir
I have recharged Rs 50/- my reliace mobile through "recharge it now" on 14 th oct 2010 at around 17.30 hrs but unfortunately my money got deducted from my sbi account in salem steel plant cambus branch, sbi ref no.IG31056011 for my CCavenue bills transation but my cell is not recharged upto date. plz help to recharge my phone no [protected] or refund my money in my account as soon.
Thanking you
Regard

Rechargeitnow — amount debited recharge not done

Hi,

Amount from account has been debbited,but recharge not done.
I was trying rechage from rechargeitnow.com but no recherge done.
Kindly check and do the needful asap.

Dear Dilshad Hussain,

Thank you for contacting https://www.rechargeitnow.com. It is a pleasure to assist you.
Please provide us the following information:

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.

Regards
Team rechargeitnow.com

dear sir,
we recharged MTS dongle, No- [protected] on 5th april night for Rs.1599 thru Rechargeitnow. we didnt receive any mail from rechargeitnow when recharged but got the message from bank as amount debited for Rs.1599 at 7.52 am & POS ID No.70010813 dated 6/4/17 .

please refund the amt back or do the recharge immediately as the amount is too big

Hi.. as your order got successfully processed through the gateway and due to some technical glitch the same order has not been processed through the merchant and hence the same amount would reverse back to your account as per the bank's procedure.

S you are correct

I also tried to recharge with rechargenow.com with Rs.1000 but I got error message for the faild transaction.

But Money got deducted from my account. I am not able to understand now what to do in this concern.

Kindly suggest.

Hi,

I am also waiting for my refund scince 22nd April 2010, not yet credited to my account. my mobile no on which i recharged is [protected].

respected Sir/mam

i am a registered member of rechargeitnow.
In recent past i had bad experience wrt recharge of my mobile.

I have 4 failure transactions for which i have not received the refund yet.
According the the policy mail that i have received it should have been settled within 2 days from transaction date.
I am still waiting for the refund to happen..

Following is the details of the transaction and my account

rechargeit account - anil.[protected]@hotmail.com

Mobiles numbers which were attempted for recharge - [protected] and [protected]

Failure transaction details:-

25 May 2010 8377176-TECHPROCESS SOLUTION [protected] 25 May 2010 20.00
18 May 2010 8280400-TECHPROCESS SOLUTION [protected] 18 May 2010 20.00

18 May 2010 8274925-TECHPROCESS SOLUTION [protected] 18 May 2010 75.00
18 May 2010 8274848-TECHPROCESS SOLUTION [protected] 18 May 2010 75.00



Please do the needful of refunding these money back to my HDFC bank account.
I hope you will take this matter as a pride issue of rechargeitnow site and resolve at the earliest

regards
Anil Kumar Nanda
[protected]/[protected]

My details...
Track ID: [protected]
Name: Ekta

Dear Customer,

we request you to please provide the following details, so that we can resolve your query:-

Mobile Number recharged
Date & Time of Recharge
Amount
Order ID inf any available with you
Transaction ID if any available with you.

You may also write to us on [protected]@rechargeitnow.com with the above details.

Thanks & regards
Team RechargeItNow.com

My number is [protected]
On 24th march around 8 pm
transaction error was there so it does not have transaction id
Order Number: EK[protected] | Transaction Amount: INR 199.00
Track ID: [protected]

My account has been credited. Thank u.

Dear Customer,

please fine below the details for the two transaction you have done on 16th March 2010 on our website:-

Transaction 1-- Successful Transaction
Subscriber ID recharged:- [protected]
Order ID :- SH[protected]
Amount:- Rs.200/-
Date & Time:[protected]:26
Transaction ID:- 4495498

Transaction 2-- Unsuccessful Transaction Refund processed on 16th March 2010
Order ID:- SH[protected]
Date & Time:[protected]:12
Amount:- Rs.200/-

the refund for the above unsuccessful transaction is done on 16th March 2010 itself the amount for the same will be credited to you a/c with 4-5 working days time.

Regards
Team RechargeItNow.com

It has already been 8 working days from 16.03.2010, it is ridculous that how you can say that ?
Shivam