RechargeItNow Complaints & Reviews

Sir,
i tried to recharge my Sun direct DTH account on[protected] through rechageitnow.Recharge amount of Rs.200 is deducted from my ICICI bank account(Ref BIL/[protected]/BILL JUNCTION PAYMEN/23) but my DTH is not yet recharged.

Rechargeitnow order ID - R[protected]
Payment gateway - TECHPROCESS

Sundirect account no : [protected]

Plz do necessary action for recharging my account or otherwise plz refund my amount.

Regards
Reteesh

dear sir
this is informing you that my dish tv viewers code ([protected]) is not charged. i have made a transaction of rupees 200 for charging dishtv by www.rechargeitnow.com. but the required amount has been deducted from my debit account. i have made this transaction on[protected],but today also it is not charged my dish tv v.c no.[protected].please me to get this service soon.
thanking you

An amount of Rs 200/-(Rupees Two hundred only) was deducted from my SBI AC No. [protected] against recharge of mobile no [protected] through online rechrge service but my mobile was not recharged dispite of deduction amount. it happen on 6th Sept 2011

Sir i have recharged my phone number on 03/09/11 and 04/09/11 two times both days with rs 50.
then total amount is 200,my balance was debited 4 times but i have recieve only one time, so sir now i want to refung my money back, i assure you will take action on it.
details are as follows:

mobile no-[protected](aircel)
recharge using rechargeitnow
with the help of ccavenue.com
bank-punjab national bank,navyug market ghaziabad.
ac no-[protected]

Hii....my name is megha agarwal.i use rechargeitnow.com site to recharge my airtel mobile.On 1sept 2011 i recharged my airtel mobile no. [protected] with rs333 from sbi debit card bank ac in the name of megha agarwal with a successful recharge of rs333 on 292011 at 12:04am but the amount deducted from my above bank account was rs 333*3=999rs in which rs 333*2=666rs is deducted unnecesarrily.

I am attaching the details of all the transactions here - failed transactions but amount deducted-

ORDER ID R[protected],SUBSCRIBER ID [protected],DATE 0192011 TIME 23:48 AND
ORDER ID R[protected],SUBSCRIBER ID [protected],DATE 2 92011 TIME 12:20PM.
I REQUEST YOU TO LOOK INTO MY PROBLEM AND REVERSE THE AMOUNT DEDUCTED UNNECESSARILY FROM MY BANK AC THAT IS RS 666.AND PLEASE REPLY ASAP.

Dear Sir,
I had done 2 Transactions on 31-Aug-2011 about the freshersworld.com in premium service and rechargeitnow.com for a recharge .The money was deducted but the recharge and premium activation not done.
Till today the money has not yet been refunded in my account.
I request you to kindly look into the matter and Refund me My money ASAP.
Details Are as under:-
1>POS PRCH
POS[protected] AVENUES INDIA PVT LTD MUMBAI-Rs.499/-
2>POS PRCH
POS[protected] AVENUES INDIA PVT LTD MUMBAI-Rs.112/-
Acc no:-SBI[protected]

Hi
I am raising this compliant to let you know that through this website "RechargeItNow.com" I tried to recharge my cellphone online which is an Airtel prepaid connection. However there was no successful recharge but my money (Rs.100) was immediately deducted from my bank account on 09/08/2011 when I tried it online. I had then immediately raised a complaint with these people online under their contact us section. Thereafter I got the following response from them in my mailbox:
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
rechargeitnow.com [protected]@rechargeitnow.in to me
show details Aug 12 (9 days ago)
Hi Ratna Chatterjee


This is to confirm that we have received your 'failed recharge' request as per the following details-

Track Id: [protected]
Name: Ratna Chatterjee
Email: ********************
Mobile No/DTH Subscriber ID Recharged: 9*********
Date of transaction:[protected]
Order Id: R[protected]

Resolution Process
1. Our customer service team will verify your transaction and process a refund/recharge at the earliest. This will normally take 2 working days (excluding Sundays & holidays). Rest assured your complaint will be attended to and wait for our response, please do not send a follow-up message before three days of logging your complaint.

2. All failed recharges will be re-tried by the system and normally a recharge will be granted within 2 working days (excluding Sundays & holidays).You will receive an email with confirmation of recharge details.

3. In case we are unable to deliver a recharge due to a technical reason, a refund will be processed in 2 working days and mail will be sent to you in confirmation. Please take note that your bank may take another 4-7 working days to reflect a credit in your account. Kindly wait for 10 days for this process to complete.

4. If you do not receive a satisfactory resolution within 10 days of transaction, you may escalate the ticket by choosing escalation option on our contact us page. Kindly note escalation request can only be logged after 10 days of the transaction. All escalation requests will be handled by a dedicated team, which will provide you a resolution within 2 working days.

Regards,

Team RechargeItNow.com

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

Since then I have not heard from them at all not even once. I have raised another complaint after that & also an Escalation ! Yet again I had no response from them nor do I have my money in bank account ! I have also written to them through emails. Yet it seems pointless ! If this is what customer service is all about then perhaps these so called online recharge websites need to enlightened about actual & good customer service ! I hope my complaint will be looked into asap ! I hope to hear from you !

Thanks
Ratna.

HI,
I tried to recharged my mobile online through the site recharge it now.com for rs 100 on 12th aug.Money deducted from my account via net banking but this amount dint came up as balance in my phone.Neither was any notification shown by this site as in mail or sms.I am very dissapointed as it is loss of money as well as time.Please take action.I will attach screenshot which shows deduction from my bank balance.Here are the details :

maine rechargeitnow se idea prepaid ka 44 aur 49 rs ka top up standard inki id mai list se dekh ke karvaya jo ki mujhe mila ni
My name is Aditya
Mobile no:- [protected]

Hi,
My name is Shakib Hussain. I m working in PCTL at Koderma Dist. (Jharkhand) as a accountant.
The last night on 25.07.2011 my boss was call me to recharge his DTS TATA-SKY through recharge it now. com throuh my S.B.I Debit card.
i was login this website and try to recharge. i have fill-up all the criteria when i was going to payment through debit card. i was fill the criteria and suddenly the goes out and look the web page cant open.
i was try again the same matter again happen.
after that i check my balance through Net banking. i socked, my Rs. 1000/- deduct from my account.
kindly do the need full
1. POS[protected]
2. POS[protected]

I have recharged my Sun Direct using www.rechargeitnow.com site. Neither they done the service nor responding to me mails. There is no contact nos available on their web site. Send several mails to them through their customer care link, still there is no response. Is anybody have any contact nos, of their office? Where can I lodge my complaint against this website & their services.

With best regards
KK Unnikrishnan
[protected]@gmail.com

my name is Ankur Chitranshi, My mobile number is[protected] , i made a recharge of 77 with my sbi debit card from RechargeItNow.com on 17 july 2011, my amount will be deducted from my account, but no recharge available on my mobile,
RechargeItNow.com mail me that they revert back my money within 2 days
but it has already 1 week to be completed, but i havn't got my money back.
my mail id is [protected]@gmail.com

On 30.06.2011,I tried recharge of my mobile no [protected][vsnl] on www.rechargenow.com for a sum of Rs 220.00,vide order I D[protected],money was detected from my account,inspite of failed recharge,I reported matter to appropriate forum CONTACT US of www.rechargenow.com at least four times,every time routine answer that they are solving problem within 48 hrs,Till date[18.07.2011 PM] I did not get my refund,bank official informed me that no refund has come to my account.I feel cheated by www.rechargenow.com

Hi,
I had a very bad experience with rechargeitnow.com
I have never observed such an unprofessional services from any other online company.
I have tried to recharge my mobile-[protected] on 30-June-2011 with INR 444, but it get failed and the amount has been debited from my account.
I have waited for 2-3 working days by assuming that amount will get credited by its own process, but nothing happened.
then, I had raised a compliant on their online 'contact us' page (Track Id:[protected]).
But After raising the complaint from more than 1 week back, No response/resolution has been provided by their team.
I had escalated the issue 4 days back, but again no response/resolution from their side.(Track Id:[protected]).
I had tried to write a mail on their email '[protected]@rechargitnow.com' but its getting bounced again and again.
No customer care number to call them up.
I am still trying to follow up with their team and did one escalation again today.
I will wait for another 2 days and then I will raise this issue to the consumer court and will take all legal help to get them punished.
Now It seems that they are big cheaters or a big fraud company.
I will give updates regularly on this thread. Lets just see if 'rechargeitnow' team is listening this and will solve this.

I had applied for recharge my Reliance DTH BIG TV conection of Rs 2200/ -. connection has not been recharge but amount hasbeen deducted from my HDFC saving account.
help me out in this case.

regards

R S Rathore
[protected]

Dear Sir,
I Priyankal, made online recharge of AIRTEL service through rechargeitnow. On[protected] first recharge was made at 9:15 but at that time an amount of Rs 333 was deducted from my netbanking account till the amount was not refund. Also due to urgency i made second recharge operation at 10:00 Pm but again the amount of Rs 333 was deducted from my netbanking account and recharge was not happenced. In this way , rechargeitnow team take an amount of Rs 666 from my account but not provide my the recharge till that time. Plz consider and do the needful.. I need my money back on urgent basis..Plz help and consider the case. my cvontact id. is [protected]@yahoo.com.

I HAVE PAID AN AIRTEL BILL FIRST TIME THRU THIS RECHARGEITNOW.COM AND THE TRANSACTION WAS SUCCESSFULL. BUT SORRY TO SAY THE AMOUNT WAS NOT DEBIT TO MY AIRTEL ACCOUNT PHONE NO. [protected]. THE DETAILS ARE AS FOLLOWS

[protected]:26 AM [protected] 500.00 R[protected] CITIBANK SUCCESS 30040161 SUCCESS 203.153.44.130

AND AIRTEL IS ALSO CHARGING LATE FEE. NOT RESPONSE FROM RECHARGEITNOW EXCEPT AN EMAIL.

PLEASE HELP

RAJESH TANDON
[protected]

sir,
I am sivakumar from bangalore, recharged our BSNL mobile on 06/07/11 for Rs 280 from my citibank credit card . but there was no confirmation page or ID for the amount recharged.
Then second time i recharged for 200. this time recharge successful (Tr Id[protected] message came. but no updation in mobile!!!!!!!!!!!!!.

Then for both transaction i sent mail to "recharge it now.com" ([protected] &[protected] respectively). even today i checked my c card details. the money was not refunded back.

pl do the needful

sivakumar.b
[protected]@rediffmail.com

I have recharged sundirect dishtv with a amount of 500 Rs.
the amount was deducted from my account, and the recharge is still not done
also no further response is being received.

I have also added a complain via mail to the rechargeitnow.com but no proceeding has been made till date.


Can any one help on this matter ?

Details regarding the recharge.

date time [protected]:40 PM
Subscriber ID [protected]
amount 500.00
order ID R[protected]
payment gateway TECHPROCESS
payment status SUCCESS
transaction ID 0
recharge status RECHARGE PROCESSED

Dear Sir/Madam,

I, recharged my videocon d2h from RechargeItNow,(Net banking ICICI) but after transaction success error window occured & my vid. d2h account does not recharge.
then I Trying to contact RechargeItNow but after filling form when i submit form then again error window occured.

plz. recharge my account immediately or refund my money.

videocon d2h ID :- 24669600
Amout :- 990 /-
Date of Trans- 30/06/2011
Netbanking Bank :- ICICI BANK
Email ID [protected]@rediffmail.com

Thanks & Regards,
Niraj Dhane
[protected]@rediffmail.com
mob --- [protected]