RechargeItNow Complaints & Reviews

Fraud Website: www.rechargeitnow.com

On 20-June-11, I made a transaction to recharge my Airtel Mobile for Rupees 444.00. They deducted my card but mobile is not recharged. It 10 days now, I have submitted multiple complaints but no response. On enquiry with friends get to know that these many other people also have faced same issue.

Please help me on how to get this issue resolved.

Thanks
Ankur Jain
[protected]

i recharged my mobile by www.rechargeitnow.com
my transaction was successful

SBI reference id : 18720342IG54208864

but i did not receive the balance (rs. 333)

Mobile No/DTH Subscriber ID recharged: [protected]
Date of transaction:[protected]
Order id: R[protected]

i've been using rechargeitnow.com for a very long time now and thus did not feel the need to negatively publicize yet. I would like you to oblige and solve my problem as soon as possible.

Thanks

Rechargeitnow.com,CCAVENUE-Payment Refunded for recharge failure amount not credited to bank A/C

I made payment of Rs.20 for third party merchant site www.rechargeitnow.com from my ICICI AC NO.[protected] on 06/04/2011 using CCAvenue recharging for bsnl no.[protected].Recharge failed due to some technical problem.

This is response from rechargeitnow.com - "This is to inform you that the refund for your transaction (Order Id - R[protected], Amount - Rs. 20) has been processed from our end on date[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank".

It has been nearly two month ,the amount had not yet been refunded to my bank account.My problem is not yet solved.

Please take necessary action.
I had already made complain to ICICI bank.No response from them.They are ignoring it.

Respected sir,

I recharged Sun Direct DTH for Rs.200 on 7th June-2011 through rechargeitnow.com at 11.58 am but the transaction was failed and money has been debited from my account. My subscriber ID is [protected] order ID is R[protected]. I made complaint on 9/6/2011 but till now they didn’t credited my money back. Please take necessary action at the earliest

thanking you,
yours sincerly,

G.Premachandran

I have paid Rs. 110/- through www.Rechargeitnow.com and CCAVENUE for topping up my mobile no. [protected] of BSNL Network. The status of the payment has been displayed as success soon after the completion of transaction process from my end. The amount has been deducted from my bank account but recharge of top up has not yet been materialised. I requested the [protected]@rechargeitnow.com and [protected]@ccavenue.com either to recharge or revert the amount Rs. 110/- to my bank account immediately, but so far no response from them. It seems that both www.rechargeitnow.com and www.ccavenue.com are big cheaters/hackers/electronic thieves. The particulars of the transaction are given below for ready reference.

Date & Time of Payment:[protected]:46 PM
Subscriber ID/Mobile no.: [protected] for which Top up paid.
Amount of Top Up paid: Rs. 110/-
Order ID: R[protected]
Transaction ID: 27803397
Payment Gateway: Technoprocess.
Status shown: Success.


Thanks and Regards,

E.Sattibabu.
Mob: [protected]/[protected]

hi,

I tried to recharge my mobile AIRTEL - [protected] using site rechargeitnow on 25th May using my SBI account. The amount got deducted but the recharge was unsuccessful.

Kindly help me to revert my amount.

Thanks,
Ritesh

paid rs.300-00 through sbi netbanking towards sundirect dth recharge on[protected]. amount was debited in my account but not recharged/refunded.
complained many times to rechargeitnow.com and sundirect but no results. enquired with my bankers they informed that the amount was received by the online recharge services pvt ltd. the details of the transactio is furnished below.
date/ time/ subscriber ID/ amount/ order ID/ payment gateway/ payment status/ transaction ID/ recharge status/ IP address/
[protected]/ 02:26 PM/ [protected]/ 300.00/ R[protected]/ TECHPROCESS/ SUCCESS/ 0 /FAILURE/ 14.99.75.170/

bankers information is given below
TXN: 15225339 Banks ID: IG44238909
We have received an intimation from concerned department that the status for the above mentioned transaction is marked as success and the payment for the same was sent to Online Recharge Services Pvt Ltd on 15.03.2011 and the payment is updated at their end with the ref. no: R[protected]

please settle my grievance at the earliest
tanq
subramanyam
contact no:91-[protected]
mail_id:gs.[protected]@gmail.com

recharge failed but amount deducted
hi
my name is Amareswara Reddy venna i recharged my mobile for amount for rs. 50 through www.rechargeitnow.com On dated 2011/05/12 the money was deducted but the recharge was not done.It is not refunded back of deducted amount in HDFC bank account kindly please refund back my deducted amount of rs.50 as soon as possible.

My REf no for amount deduction:[protected]

Thanks
contact no. [protected]

I made a transaction on 10.05.2011 to recharge my Dish TV connection for Rs. 3550 thru dishtv site. It took me to rechargeitnow.com where the credit card was processed and after VBV screen it went bank to rechargeitnow.com home page instead of returning back to dishtv. Money has been paid from my card account.

I have been following up with dishtv, the eggheads sitting in their call centre ask for a scanned bank statement despite my clarification several times that credit card statement gets generated only on the billing date.

I provided bank's transaction number and reference number for this transaction to DISHTV but to no avail.

rechargeitnow.com provides no CONTACT INFORMATION (no phone number, no email address, nothing, signs of a scamming site??) on their site as opposed to various other payment sites, it has got a contact us page with a form which fails to submit and after repeated tries when it was successful i got the following email from them. the mailbox from which this email was sent to me cannot be replied to.

I have no other option left but to ask my credit card banker to make this transaction as DISPUTED. I will switch to another DTH service provider there are plenty. Dish TV Sucks!!!

==== Mail received from rechargeitnow
Resolution Process

1. Our customer service team will verify your transaction and process a refund/recharge at the earliest. This will normally take 2 working days (excluding Sundays & holidays). Rest assured your complaint will be attended to and wait for our response, please do not send a follow-up message before three days of logging your complaint.

2. All failed recharges will be re-tried by the system and normally a recharge will be granted within 2 working days (excluding Sundays & holidays). You will receive an email with confirmation of recharge details.

3. In case we are unable to deliver a recharge due to a technical reason, a refund will be processed in 2 working days and mail will be sent to you in confirmation. Please take note that your bank may take another 4-7 working days to reflect a credit in your account. Kindly wait for 8 days for this process to complete.

4. If you do not receive a satisfactory resolution within 8 days of transaction, you may escalate the ticket by choosing escalation option on our contact us page. Kindly note escalation request can only be logged after 8 days of the transaction. All escalation requests will be handled by a dedicated team, which will provide you a resolution within 2 working days.

I recharged my cell number using rechargeitnow.com company , they deducted money from my account but didn't recharged my Cell with the same. And now they do not have any contact of point and not replying to the queries.

Indecent details :
Cell Number for recharge : [protected]
Date and time : 11-may-2011 : 03:00PM

hi
my name is Ranjeet kumar jaiswal. i recharged my mobile for amount for rs. 333 through www.rechargeitnow.com On dated 2011/05/03 the money was deducted but the recharge was not done.Since now it is past 6 days still i there is not refund back of deducted amount in HDFC bank account kindly please refund back my deducted amount of rs.333 as soon as possible.

Thanks

Ranjeet kumar jaiswal
contact no. [protected]
[protected]@metlife.com

Hai............ 07.05.2011 recharge of for rs.50.
amount was debited in my account. but recharge was not successful.
immediatly i will complient this problem to rechargeitnow website, but no response. my amount was not reached me yet. when will i get my recharge amount?
i think this is fraud. so please dont use this website.

Cheating customers
Sir,

I Would like to say that on www.rechargeitnow.com i have tried to recharge my number and i also paid RS 333.00 for My number [protected] but it has not been recharged of any amount. I would like to inform you that I have paid amount RS 333.00 through hdfc netbanking on 02/05/2011 .

yours faithfully,

Ranjeet kamar jaiswal

Dear Sir/Mam,

I recharged my mobile through this (RECHARGE IT NOW) website dated 15/april/2011 with, amount 125/- was debited with my HDFC bank a/c in same days but my mobile could not be recharged till now, i have send many e-mails to this service provider, but i have not got any response till now, kindly help to recharge my cell no. is [protected]. Transaction ID order ID R[protected] time:15/4/2011 3:11:00 PM. Kindly look into the matter and do the needful.

Regards,
Hemant
[protected]
[protected]@gmail.com

DEAR SIR,

I HAD RECHARGE with Rs 222 (mob no- [protected]) FROM MY SBI NETBANKING THROUGH INB Online Recharge Services MERCHANT_CODE PaymenT

16460835IG48116142 TRANSFER TO [protected] STATE BANK OF INDIA O

TOP UP NO YET DONE . KINDLY REFURD MY MONEY to my SBI account

Regards
Sudhanshu shekhar
s.[protected]@gmail.com
[protected]

hi
my name is archit jain. i recharged my tataky account for rs 500 through www.rechargeitnow.com. by my icici netbanking. the money was deducted but the recharge was not done.the company has now customer care support you can only email them. my order id was R[protected].is there any way to contact them?
archit jain
[protected]

I recharged my mobile [protected] through recharge it now site on April 8th..I used hdfc netbanking.Amount was deducted but the recharge was failed.What will i do?

i have recharged dishtv on 27th march, 2011.
rs. 160/- deducted from my state bank of india account, till now recharge not done.
ref no. from my bank account:
15683552IG45703346
TRANSFER TO
[protected] STATE BANK
OF INDIA O

Payment was detected but not recharged and also money was not return back.

Hi ,

I have used www.rechargeitnow.com service for recharging my prepaid mobile number but last month when i recharge my number :[protected] of denomination of Rs 500+ Rs 500 on 21st jan 2011 at 6:38pm out of which one is successful and one failed having Order ID : R[protected],Transaction ID : 1855841 please refer the screen shot. I also got the refund confirmation mail from www.rechargeitnow.com but till now i didn't receive the payment. I got the refund confirmation mail and in that mail they have written that they will refund my amount within 4 to 5 days but till now i didnt recieve, and i also mention one more point as they didnt mention there coustmer care no OR any other emergency no to contact them. i am really very disappointed please do the needful as soon as possible, and also suggest me what to do regarding this issue.

regarding this issue i also register two escalation :

This is to confirm that we have received your 'escalation' request as per the following details-

Track Id: [protected]
Name: Tarun Gupta
Email: [protected]@gmail.com
Mobile No/DTH Subscriber ID recharged: [protected]
Date of transaction:[protected]
Order Id: R[protected]
This is to confirm that we have received your 'escalation' request as per the following details-

Track Id: [protected]
Name: Tarun Gupta
Email: [protected]@gmail.com
Mobile No/DTH Subscriber ID recharged: [protected]
Date of transaction:[protected]
Order Id: R[protected]

--
Thanks and Regards,
Tarun Gupta
M: +91-[protected]
E-Mail: [protected]@gmail.com