Reebok India Complaints & Reviews

I purchased these shoes Order no.RBK[protected] on[protected] and now it hasn't been 2 months and the right shoe sole came off. I sent numerous mails to Reebok India but the respoded that shors is 6 months old even after providing valid proof that the product is just 2 months old. Later on they arranged the pick up but was never done. I kept on mailing but now they have even stopped responding.
I hereby attached the SS of proof. Kindly help

Want to know the status of my complaint its been approx 15 days but I have not received any response from your end.
My ticket number is  CAS-663304-N6G6R1  Our customer support agent will reach out to you in the next 48 hours.

Worst customer support

Hi,

I would like to complain about the product quality as I have attached the pic of the product. I bought it 2 months ago even though I am not using it regularly and taking care of the shoes. I also don't have to walk a lot but still, within just 2 months it's started tearing from the inside. That's quite disappointing and came to notice yesterday only for more details I have enclosed the pic of the shoes and other details.
We bought 2 pairs of shoes on 31st December 2022 from DLF mall, Noida sector 18 from which I am making a complaint about the quality of my shoes only. The number and name used for the purchase are Atul Sharma-[protected]. The payment was made from the card of Rs 13, 799 for two shoes as it has been two months. I need to look around the bills but you can check the details from the given number [protected].

I want you to either repair my product or refund my money. Let me know if these photos are not clear. I will share more. Contact number to connect [protected].
Mail [protected]@gmail.com

I bought Reebok shoes in 2021 . And within its use in 6 months its sole started getting hole . I realised this when my socks started torn out in the toe part .And after few months small dust particles and stone got inside the shoe causing pain and discomfort while walking . We were not able to figure out what to do as we were out of warranty period .So we went to local cobbler to fix this. But that too didn't last for long. I request the company to please look into this problem atleast fix the sole properly so that i can use it again as it cost 3K. I want to clarify that both of my shoes sole is damaged.

I ordered Reebok Shoes from https://www.reebok.in/ on 25th Feb 2023. As per the Reebok Track My Order, it says delivered to the billing address but I have not received the order.

I shopped from Reebok Indiranagar store and my bill didn't generate. At the time I let it go but now i want to exchange. What should i do?

Purchased a shoe on 25 th feb 2023… no bill.. want to return today.. what to do..bought from an outlet

Pasting of my reebok shoes has come out. It is disgusting that such cheap quality work is done. It is so so disappointing. Store is of no help. Dealings of store is so unsatisfactory. Your brand was one of my favourite brand but now it is one of the worst brand. So disappointing to have such services from renowned brand like yours. Hoping you might improve your services.

I recently i ordered a reebok sandals us 11 size but it was small i wanted to return so i made a return request. I got a mail from the customer service first time and order was picked by the courier services morning and in the evening I got a msg by saying item failed at quality check (i didn't even used them). I mailed about the issue no response and i called the store about the order they said it online team will contact you soon but till now I did received any mail from them. That courier services said they'll return item to me. Please solve this

( Saturday Dated 04/02/2023 ) I was purchases Shoes from Reebok Store of Poonam Mall, Unit no.4, as per online 25% Discount on this product. & as per store advertisement discount offer was shows 40% & 50%, MRP as per mention on your box also Rs.6999/- instead of any discount offer they charges me extra on MRP. find the attached bill Rs.7999/- Please do the return of my Money. Witch is charge extra.

Hello sir/mam,

Yesterday i placed two order from reebok.in where my money got deducted but order not placed.i have spent 10, 000+ amount neither my order is placed nor i am getting any call back from your end . I checked with the banks and everything and i have attached the successful payment slips as well .

Purchased through Amazon on 2nd Jan '23 (order no.[protected].
Within one month o[censored]sage (walking, not running, on paver block surfaces only), the soles (heel portion and toe portion) have worn out.
The photographs below were taken one month apart.

Is it that the quality of shoes bought at discounted prices through Amazon are of lower quality than if bought from a store?

I have an issue with my nano adventure shoes. can it be repair. please tell me if you can do something for it. Charges also if any

I have submitted mail regarding refund in warranty as there is no service centre to repair

On 28th Jan, purchased a cap of with printed price of Rs1499 but they charge me Rs 1599. On asking a question they responsed price has been increased and tag is old.

In my experience this is the first time happened where someone charge more than printed price.

Dear Team last 7 years I am one of your valuable customer and i am using multiple products of yours dated 14th march 2022 I purchased the above mentioned products and i hardly used the same but the sole is detached on both the shoes. Very much disappointed on the product quality. Tried visiting the outlet but unfortunately the same is closed and unable to find out any contact details of the store.
Store Details #198, Brigade Road Bangalore
Karnatak-560001
Landmark -Brigade Road
Pls contact me @[protected] and get it resolved my issue's

I bought (RS-7000)reebok 222GY7729 shoes from reebok showroom alfa one mall in ahemdabad but shoes front side damage as per attached photos.

Dear Team

This is to inform you that we have purchased shoes from Adidas Viviana Mall Thane . The shoes was bought on 22nd October 2022 . The product looks inferior quality and have been torn from both the Sides . Pl look into the matter and replace the same at the earliest.

The mobile number given for purchase is [protected]. Pl find the pictures attached for your reference.

Regards
Smita Bhosale
[protected] / [protected]

I have delivered too small size and I want to return and I clicked on 12 jan but till 19 jan on one logistic comedy to pick up product
Please make it return and refund money

Hello sir,
Reebok india is acting as a fraud company, my concern is that, i had ordered Mens Reebok WR ENH Tracksuit
Color : Black, Size :M, on[protected],
for which i made payment adn got confirmation mail from reebok india stating:-
order No: RBK[protected] placed on[protected]:39:30

Payment Method : PayTm Credit Card
Estimated Dispatch : [protected]
Estimated Delivery : [protected]
so as i was waiting for my product delivery i get a message from reebok india stating that my order was cancelled and refund of Rs. 1399 is initiated and i will get my refund in my credit card which was used for earlier payment. so iwent to website tp check for the reason of cancelation i got to know that there is nor reason stated and also a remark was showing that Amount 0 has been successfully credited to card.
This is disgusting first you cancel my order and then forfeit my whole amount?
This act is clearly violation of contract act 1872, according which product was shownn under website for purchase which i did buy and giving Rs 1399 as consideratiom for product, hence my part of promise was done in return reebok india accepted the promise hence contract was etablished between us. now by not delivering my product they breached the contract and therefore they are liable for penalty.
most important thing is that reebok india does not provide customer care call number on there site which is not expected from such renowned company. and also i had mailed reebok india on 12th jan 2023 in which mail stated that i will be contacted from reebok customer care in 48 hrs but was not contacted. Further photos are attached below stating product confirmation, cancelation and my mail to the reebok india.
so kindly help me in getting my money back.
Thanking you
Mohit Patel