Reebok India Complaints & Reviews

Dear Sir,

This is in reference to a pair of Reebok shoes that I purchased from REEBOK showroom, Reebok Trimulgherry, Secundrabad on ( 27th June 2021), for MRP- Rs.7000, discounted price was Rs.4199.
I visited the local Reebok showroom in Gwalior (M.P.) (My Home Location) but they asked to get the bill from where I have bought the shoes.
I contacted Reebok Trimulgherry, but they denied to share the bill neither on mail nor on WhatsApp. Even they denied to give me the screenshot of the bill.

I would like to bring to your notice that the shoe purchased had the warranty of 6 months as was told to me, but just after a period of 3 months, that shoe has torn.

I've also dropped the mail 2 times @customer.[protected]@reebok.com from my email address (sidd.[protected]@gmail.com) but there is no response.

I am not having the bill but the transaction is reflected in my card statement.
As a suffered customer, sincerely request you to look into the matter as such costly shoes are not purchased every quarter.

Waiting for your reply or else I will be forced to lodge a complaint in the consumer forum.

Hello

My name is Atul Govalkar and I had purchased a reebok shoe from Pheonix Market City, Kurla West, Mumbai but after 60 days the back part of the shoe has worn out. I had returned the shoe to the store and by the time approval has come. Then I visited the store but unfortunately, the same shoe was not available in the store. They showed me 3-4 more shoes but which I don't like at all. I asked for a refund but they denied it. Also, the behaviour of the store in this process is not customer friendly. I literally frustrated for the last 6 months by this exercise. I herewith enclosed papers regarding shoes for your reference. Kindly look into the matter and sort out the issue at the earliest.

Thanks

Atul Govalkar
Mob.[protected]

Hello sir...
I am regular using your sport shoes, but this time we buy your shore from showroom & that product was demage within 9 months.
Now showroom person is refusing to take it in warranty...
He is telling us that company is giving us warranty for months. When I search in google it show's me for 12 months...now please guide us what to do..
My mobile no [protected]
Email id : [protected]@gmail.com

Hello

my name is Anshuman Jain and i had purchased a reebok shoe from Sector 17, Chandigarh but after only 15 days o[censored]se the front upper part of the shoe has worn out and there is a crack appearing on the same. i had called up the reebok store, sector 17, chandigarh but the lady who attended to me while i was buying the shoe is not prepared to come to the phone. i had even visited the store and the staff told me that they would need the approval of the head office to replace my shoe. they further said that a copy of the email would be sent to me but i have not received any email from them. kindly look into the matter and replace the shoe.

thanks

Anshuman Jain

I returned my shoes but their refund is not received and I also call customer care many times

I returned my shoes but their refund is not received and I also call customer care many times.

Hey!!!

my self Gulshan kumar

i have been purchased these shoes from( Nh9 outlet reebok showroom)just before 3 months ago in just 3 months shoes has been broken soo please kindlyy solve this problm...cont/[protected]

Hello sir.
I want to return the product
It has been two days since I initaited the refund but no response was provided

purchase details:

order id:[protected] and[protected]

Kindly process this request at the earliest

I purchased a Reebok shoe from Calicut Hilite mall Kerala which become damaged before 3 months but they did not ready to replace it. It is almost 6 months I gave the physical shoe in their showroom but no response yet.

First of all I have doubt the genuinty of the product which I purchased from this showroom.

Secondly I encountered very bad customer service ever in my life because no response for call and updates about the complaint product status.

Thirdly I never expect this kind of bad product and service so I expect an immediate reply from the company.

Regards
Thajudeen
Kerala India
[protected]

Product ordered in feb 2021. the return request was raised in feb 2021. the return pickup is not yet done inspite of more than 100 calls to them reminding them of the pickup to be done. all calls have been recorded..each time they give reasons and then another delay. they are not even refunding the money without the product..lapse is theirs.. they are not accountable and they are blocking my money due to all this stupidity..reebok and adidas shld work on their after sales quality standards and regular complaince . u cannot harass a customer like this. pathetic pathetic service.

I bought one " women boat " for my sister as a gift on 23/08/2021 from Kamla Nagar store.
After I sent the picture of the boat to her, she didn't like it and she wanted a slipper instead.
I went to the store in the next morning and the manager refused to return it and told me to call customer service and I did and they told me to send an email and wait, but in fact I can’t wait for long time as I will travel to my home town in September.
I ask you kindly to help me return the item in order to buy a new slipper before traveling. So please I need my money back as soon as possible .

Note : shoes are never touched.

I bought one " women boat " for my sister as a gift on 23/08/2021 from Kamla Nagar store.
After I sent the picture of the boat to her, she didn't like it and she wanted a slipper instead.
I went to the store in the next morning and the manager refused to return it and told me to call customer service and I did and they told me to send an email and wait, but in fact I can’t wait for long time as I will travel to my home town in September.
I ask you kindly to help me return the item in order to buy a new slipper before traveling. So please I need my money back as soon as possible .

Note : shoes are never touched.

I have ordered a gift for my sister on 20th Aug 2021 because she liked it so much and I thought I ll gift her this for Rakhi. after 5 days reebok people are telling me that my order is returned to their warehouse and they cannot resend.

their customer service especially Aamir is such a pathetic person. He is straight away telling me that we cannot help, your order will be cancelled.

I lost all my trust and loyalty on Reebok.

pathetic brand and pathetic brand representative.

you have hurt me alot with this incident. you didn't care about the emotions attached with that gift.

Hi Team,

I have ordered one product from Reebok. My Order ID is[protected]. My order is not yet transited to courier but in the order status it shows dispatched. Please check and assist.

I have also wrote to Karan Arora ( Reebok’s Country Head India).

Please look into my order urgently and have it delivered to me on priority.

Regards
Bikash

Hi team,
i ordered for the first time from reebok directly for brown sandals 1089/- [protected], the requested for a return. neither was i notified for the delivery of the product notlr for the return, the delivery guy all of a sudden pop ud and said he is from ajio so i returned him the wrong product. the customer care said the wrong prodcluct will be dispatched wtlithing 48 hrs but it has been over 30 days, i need to return it to the respective company and the return policy might lapse this is disgusting

I recently ordered a Reebok shoes. The order was delivered yesterday. The size does not fit I want to return the order but there is no option to return the product m

Roma exist in lower and colour fading issue in clothes

They send me worng shoes with proper packaging

Please resolve this issue as soon as possible

I have ordered a track pants from reebok india website on 6th of july but the product was not up to the expectations so i returned the product and they received it on 15th july back but till date they have not initiated my refund everytime the ask me to wait for 24 hours.i feel cheated by them because they got product back but not refunding my money of amount rs 999.my order no is[protected].

OD[protected] my order id from flipkart .A week ago i purchased reebok track pants from flipkart . After 1 wash its having lint balls all over the pants.. i am shocked with the poor quality cloth. As my return policy time is over i cant return it. I would like to give back your poor quality product and take my hard earned money back .

Now dont reply that i used the product and can't return and so on. No one will wash the new pants before using it.