Reebok India Complaints & Reviews

Recently I had bought a pair of shoe from official site of reebok and it delivered in condition, but I requested for return due to some fitting issue .Now its been 10 days, I have called the customer service more than 4 times and every time I hear same thing that ‘WE have filed a complaint, your parcel will be picked up between 24hrs’, but I didn’t even got any mail neither they answered my mail, also I asked them to forward the call to the managersenior they ignored it looks like they are on their own.They don't even have any information about current status.

Dear sir I purchased rebook shoes from Myntra. 15 used krne k bad right shoes pasting kharab ho gyi...

As i ordered a product from reebok due to size fit issues i tend to return back the product.since 20 days back i returned Even after i didn't get my refund yet. They first told there is transaction failure. Told to send bank details through mail. But i didn't received any response or mail from them none. I didn't get my refund yet

Worst experience with reebok india as placed an order (Order no:[protected] on 12/01/2022 through official site of reebok india. The product was returned but the refund is not done till date. Daily talking to their customer care no. And sending email but all in vain as daily they are saying the amount will be refunded in a day or two and now its more then 20 days and i haven't received my money back. Will i get my money back??

It's been almost 2 months that we are requesting Reebok for a warranty claim. Till date we have not heard from them. Called their customer care(which is another challenge, waiting time is 20-30 min) so mostly end up hanging phone.

Dear Sir/madam
I went to reebok outlet at city centre mall at Guwahati Assam on 31.01.2022 where I purchased a show.
There is a saleslady had given the demo of the show and the price of the shoe is 3499/- and then saleslady just told me that this shoe is very new collection, u can have it. After I purchased the shoe it's around 8.45 PM and after I make the payment through online, the cashier even did not give me the cash memo, that's the first issue. After I came back, I saw the box it's 2020 making and they fool me and after I went through the reebok online page, the price of the shoe is on 2200 something. Its totally unjustified.

I am upset for two months, now you have blocked my number too. Now I am doing court case.

I ordered my shoes
through m.shop4reebok.com on 16/01/2022 and my order number is[protected] and at the time of ordering it was committed the delivery with in 7 days. From the first day order status showing as Processing. On 23/01/2022I sent mail to Reebok Customer Care regarding my order status but nobody felt his responsibility to revert back. On 27/01/2021, I enquired on their tollfree nimber it was confirmed me that order would be delivered by tomorrow ie 28/01/2022 and it was further asked me to track my order on Couriers Partner website - Ecom Express Service by tracking id [protected]. On enquring the same its last updated status of 25/01/2022 showing as in transit. While I contacted their customer care services it was confirmed me that order was returned to Reebok due to wrong Pin Code was provided by Reebok. But till date my order[protected] showing as Processing on Reebok website. Neither any refund initiated nor any delivery. Please do needful for arranging my refund into same account where the payment was made at the time of order.
With Regards
Sachman Singh

Hi, the refund for my order which was picked up on 21st January is still pending and the status is showing as return requested.Please initiated the refund as soon as possible.

Dear sir,
I have ordered a Reebok shoe, (Unisex Reebok classic leather legacy AZ shoes) order number is :[protected], ordered on Jan 25th, 2022 at a cost of Rs 5949/- (Inclusive of tax), whereas
I wanted to change the item, accordingly I have given an other order of Reebok shoe( CL LEGACY) order number is :[protected], ordered on Jan 25th, 2022 at a cost of Rs 5609/-(Inclusive of tax).

Whereas I am not able to cancel the earlier order (order number:[protected].
I have tried to cancel through many ways .
Toll free contact number not picked up my call, hence I have send a email to customer care Reebok.com, no response so far.
Request you to kindly cancel one order (ordernumber:[protected]and keep up the new order (order number:[protected].
Request to confirm the same
Regards
G.ELANGKUMARAN
[protected]

I ordered a pair of shoes from shop4reebok.com on 31st Dec 2021 and received the product on 3rd Jan 2022. The product I received was of small size and not of very good quality. My order no is[protected].
I've sent 10 emails to the customer care of shop4reebok but didn't get any update till now. The customer care number they provided is invalid so email is the only way to get in touch with them but they don't reply to any of the emails. I want them to pick up the shoes they've delivered and initiated a refund for me.

I have made 20+ calls to their customer care (more than 30 mins per call), 10+ emails, twitter, consumer forums but could not make shop4reebok to pickup the products which I placed a return request. Every time their useless customer representative apologises for delay and assure that the pickup will be done in 48 hours but nothing happens.

I have returned a track pant purchased online on 12 th dec 2021 in mint condition
I recieved a email saying that Reebok has received the product back but no refund given and no communication on the same despite o[censored]nlimited calls and several emails sent.

Order no[protected]

My order number is[protected] and i ordered this on 17th of november, i received a different product and now reebok is not arranging pickup. Not replying to emails also

I bought a pair of the rebook sports shoes on december 17. when i buy this shoes at that time i told and asked about the fitment and comfortness of the shoes. at that time the seller said in coming 2/3 weeks to shoe will take the size of your foot and it gonna be comfotable and automatically fit it according to your foot. i again request to him to recheck but he refused me and said that you will be not worry about the shoes, we are here and later everything gonna be fine. but still today i'm getting trouble to wear my shoes it always hurt and also it takes too much time to wear. so my request is to change this shoes or either return the money.

I bought an article EY4153 from your exclusive store on dated 05.12.2021
Following is the store address:
Basic Clothing Pvt. Ltd.
Shop No 101
First Floor Elante Mall, Chandigarh

After a week when I opened my box to wear my new shoes, I noticed that there was a stitching defect in Right shoe and I tried finding your store in my local area. Unfortunately, there is no exclusive store nearby. So now I sent back to the same store and they said that they need approval from the company to exchange the same.
Please do the needful.

Dear sir I have returned a bag purchased from reebok on 17 th of December. After that I have emailed many times for it and called many times but every time I was bluffed by saying that your return is OK and wait for next 2 days issue will be resolved . But still there is o response my order details are as follows.
Order no. Is[protected]
Please refund my amount bank details have been sent already.
Thanks
Narendra dadhich

Dear Reebok India,

I have bought Reebok running Flex-O-Astro shoes from online Reebok website. Both the pairs of shoes started tearing after six months of no regular use. I have contacted the customer care many times by email and phone. I never got reply of my email. On phone I was told by customer care representative that these shoes have only three months warranty which seems no true based on warranty information on Reebok.com.
It is not expected from Reebok to deliver such a bad quality product and then not resolve the consumer issues. I am highly disappointed with the service of Reebok India.
I hope this will be resolved in timely manner.

Mamta

I ordered online shop4reebok.com site for shoe purchase on 20 December 2021 but amount is deducted two times from my credit card of rupees 1799 and order not placed ..they are not refund my amount I calling 10 times and write a mail regarding my refund also provided as a proof of transaction..but they didn’t reply yet not refunded my amount . They refused that they not received my amount but my credit card bank is saying that they already matured this amount on their account…I totally frustrated so here I am complaint please resolve my problem as soon as possible ..here also I am attaching a proof of transaction

I received a show on 2nd dec 2021 which i ordered from shop4reebok.com. i returned that product same day as there was a size issue. The product was collected on 3 rd dec 2021. I received the confirmation email in 7th dec stating that after quality check i will be updated and my refund will be initiated.Since then i have not received any update and i have sent sevetal emails to them. Even my refund is not initiated. I am wondering now if it is an original Reebok website.