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Reebok India Complaints & Reviews

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Last updated Mar 18, 2023
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Reebok India reviews & complaints page 4

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Dear Sir/Madam

I purchase 2 pairs shoes on date 10/5/2022 timing 7.37 pm by Kamal Lochan( Salesman) he old if you have face any problem in the shoes in 6 month please come with shoes and I change your shoes but mujhe jab se maine ye shoes liye hain tab se hi mjhe left side wale shoes not comfortable nhi h wo kat ta hai or mai iski starting se hi store par complaint kar raha hu magar wahan ke branch Manager mjhe bol dete hain...
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I bought Reebok shoes from their website shop4reebok.com which isn't fitting as it is smaller than expected. I have been trying to return them ever since and I am not able to return the shoes. Their customer care team is also not responding. Extremely disappointed by the service provided by Reebok.
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    [protected] is my order no.
    I ordered these products on 24 may and cancelled the order on 5june because it wasn't getting delivered to me.
    After waiting for so long and after calling them almost daily, I've reached to a conclusion to never trust reebok next time.
    Reebok India customer support has been notified about the posted complaint.
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      Address:Db mall bhopal

      I purchased reebok shoes on[protected] from DB mall reebok outlet bhopal. Within 3 months the shoes have got torn near lace area. Such a pathetic quality of shoes reebok I couldnt imagine. Help me to resolve my issue
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        Address:921, scheme no 114, part 1, vijaynagar indore

        The purchased shoes fitting is not comfortable as myself and my father having the same problem. The fingers of my father's feet are damaged. As shown in attached photo. Please provide the solution or compensation.
        Regards,
        Ambrish
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          Address:India

          I bought a pair of shoes from Reebok India's official website: www.shop4reeebok.com. One of the shoes was defective. I immediately initiated an online return request. There was no action. I then sent the customer care an email about it; still, no response. Then I called their customer care. The guy there started making all kinds of excuses and started imposing various nonsensical conditions (image of the product, invoice, image of the box, etc.) before they could consider a return. When I told them that other online retailers no longer ask for these things and that they should arrange a return pick-up without asking for these things, the guy said it was company policy and then slammed the phone down.
          Reebok India customer support has been notified about the posted complaint.
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            Address:Pacific Mall - Netaji Subhash Palace

            Hi Team
            Hope you're doing well!

            I would like to tell you that 4 months ago I purchased a MEN REEBOK ZIGWILD TRAIL from Pacific Mall - Netaji Subhash Palace Outlet. The shoe is very comfortable but the pasting of the sole is torn within 4 months. I went to outlet but they deny me to replace the shoe that's why I am posting my complaint here.
            I would like to request you to please look into the matter and replace my shoes on priority basis.

            My Name - Amit Kumar Chawla
            Mobile No. - [protected]
            Address - WZ 1625, 1st Floor Behind TPDDL Office Multani Muhalla Rani Bagh Delhi - 110034
            Reebok India customer support has been notified about the posted complaint.
            I Didn't get any fruitful response from Reebok Team please do the needful.

            Regards
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Return option not working

              I ordered Reebok FitnessTennis Energylux 3.0 on 21 may 2022 and it got delivered 25 may 2022 and as the arch is too much for my feet and feels uncomfortable also the size is big for uk10 size (also the box it came in under delivery box is so crushed and taped up I thought I got a decade old shoes and I'm thankful i made a video of it) i would like to return these but the return option is not working as I click on it it show item ordered and...
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              Defective shoes
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                Hi sir/Mam

                I'm Anandraj on this day 05/05/2022
                Around 7:30 pm I tried to order an Running shoe in our Reebok online website through the user name as ([protected]@gmail.com)

                The product I ordered is (MEN'S REEBOK RUNNING NAVIGATION POINT SHOES)

                PRODUCT IDENTIFIER: GA1449
                Order number:[protected]

                & Also I did an payment through Debit card option & the payment was successful done & amount also deducted in my Bank account too..

                while verifying my Reebook personal account order tracking I was shocked it's showing there (Payment verification is failed ) Actually an amount of 3229 ruppies was deducted from my online bank account & I requesting you to kindly verify the details & request to resolve the issue..

                Waiting for your positive response

                Regards

                D.Anandraj
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                  I received delivery from reebok, all items were there but shoes were missing only box was there and a sweat shirt which i was ordered, filled in the box but the shoes were absent .
                  Reebok India customer support has been notified about the posted complaint.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Not able to raise Return Request

                    I had ordered a pant from Reebok. It got delivered but due to size and fitting issue I want to return it. But on the website my order is still in "Order Recieved" i.e "Not delivered" status because of which the "Return Request" button is disabled and I am not able to raise return request. I have mailed the details to reebok customer support customer.[protected]@reebok.com but didn't get any response from Reebok yet. Also their contact number[protected]...
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                    Address:Itrend homes , Hinjewadi phase 2 , Pune

                    My watch is not working and not calculating steps, calories and other functions are not working as well . I bought this watch on 23 Jan 2022 and it is under warranty . Please help to replace my watch

                    Order number[protected]
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                      Website:shop4reebok.com

                      Order a shoe in March which was not fitting well. They do not have a policy to exchange so now you need to return and pay more for the bigger size.
                      Even if you take this approach their website has issues and you cannot place a return request it won't go through. Need to speak with customer care to place return request. Now the nightmare starts, there courier partner never picks up the order, it's been already 20 days I am waiting. Customer care keep mentioning escalation and all process stuff but do not really help customer. After going through all this they are not even ready to compensate the time waste and mental agony one has to go through waiting for so long...

                      Long story short worst service when you buy from them, can't be trusted at all. Never going to buy their shoe even from store or other good ecommerce websites as welll. never expected this from a big brand.
                      Reebok India customer support has been notified about the posted complaint.
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                        Hi there,

                        I have purchased some clothes from Reebok store Zirakpur which they didn’t let me tried as the try room were closed due to sale.

                        Now the clothes that I have purchased we’re of same size but 5 them are fitting and 2 of them are too tight for fit.

                        The store manager has refused to replace them citing that product on 66% sale cannot be exchanged.

                        But if I purchase on the Reebok site on a 66% off sale I can return the product.

                        Kindly let me know if this is Reebok policy to not exchange the 66% product once sold.

                        Best Regards
                        Mandeep
                        Reebok India customer support has been notified about the posted complaint.
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                          I am facing terrible issue with the pair of shoes being sent to me.

                          I wore for the first time and i got feet sore and foot blisters.

                          I am not able to even walk properly.

                          Pl return my money. I am feeling unamounted problems with these pair. Take it back and pay my money.

                          Hi SYED RAZA,

                          Hurray ! Your complete order[protected] has been dispatched from our warehouse.

                          The dispatch details are as follows:

                          ORDER SUMMARY - Order No :[protected] | Order Date :[protected]

                          Product

                          Unit Price

                          Quantity

                          Total Rs

                          Zig Kinetica II Grow

                          10, 999.00

                          1

                          10, 999.00

                          Discount

                          COD Charges

                          Shipping Charges

                          0.00

                          0.00

                          0.00

                          Amount Tendered

                          10, 999.00

                          (Inclusive of all taxes)
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                            Refund for order number[protected].
                            Hey there, I had ordered a pair of shoes bearing Product ID: EY4166 and had requested return for them the next day wherein it was picked up too but I haven't received any refund for the same. I thereby request you to kindly process this request at the earliest. Thank you
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                              Address:www.giffiti.in

                              A website (www.giffiti.in) is selling your product more than minimum 2000 increased from MRP, misinterpreting product name and images. and MRP is more than both the products shoes name, and shoes pictures. i am providing an employee of giffiti.com contact number [protected],
                              When i talk to the authorities of website they offer me extra compensation but not ready to ammend the MRP as per actual. they want to sell your product more then MRP and making fool to people with the name of reebok and their customer care is also not responding. please take serious action against this website.
                              Reebok India customer support has been notified about the posted complaint.
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                                Address:Surat, Gujarat

                                I've ordered Reebok Shoes from shop4reebok.com, And I've received nice shoes but after one month its lesses were snatched and I am getting tired to tying lesses. it accidentally came out from the shoes.
                                So please help me with this issue.
                                my shoes are only 2 months old.
                                Below I'm attaching some photos of it for better understand.
                                please help me in this issue.
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                                  Address:3536, kalyan ji ka rasta, 2nd crossing, chandpole bazaar, jaipur

                                  I am a customer of Reebok sports shoes for the first time, I bought sports shoes online from Amazon for Rs 1500 on 20th December 2021, which is being cut in just 3 months, Reebok's brand is also giving such goods Reebok International brand is trust us please solve the problem
                                  +1 videos
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