[Resolved] Reliance Big Tv — Beware of fraud! Reliance digital TV is a fraud TV network.

aman.bal

from Mysore, Karnataka

Address:

Mysore, Karnataka

Ours is a few years old Reliance Big TV dish, after that some of the new channels have come to India like Comedy Central, Colors Infinity, etc. we dont get to watch them as the Big TV has not registered or bought the subscription for these networks for us. Then we are stuck to the age old channels and are not able to watch new TV networks even if we wish to. Also the subscription rates are higher than the other TV networks like Tata Sky. They have wider channel network and add on packs are very customer friendly and cheaper. They also have cheaper plans where as Big TV doest have such cheaper plans. Their plans are just more money swindling packs. Customer care is irresponsive as well as irresponsible. You just spend your whole life trying to reach them that shows how much complaints they get in a min. We can neither keep nor sell this set-top box we have got paying RS 3000 etc. Beware of fraud! Reliance digital TV is a fraud TV network. Once we buy the Reliance dish they dont add new TV networks which are available in India. Once we pay for the recharge they don't respond on the customer care to discuss the channel we want to request to add on our TV. 1. Certain popular channels are not available in Reliance Big TV menu at all: like Comedy Central, Colors infinity etc 2. half then channels they provide on packs are kind of Tele brand networks. 3. Every plan you need to take via Customer Care and they dont respond to your call immediately. You need days / weeks to reach them once you do that you are not provided proper services and also they drop your calls purposely. 4. Once you take the yearly plan for example bronze plan which says they provide one regional plan for free but they dont. after one yr you realize your money is deducted from your yearly balance. Thus your yearly plan is not for a year it lasts for 6-8 months only. You pay for one yr and you are forced to recharge after 6-8 months so thus they loot ur money. when asked they reply is u watched other regional channels. 5. Finally, most of the channels you get in these basic packs are useless, which you dont watch which is air's only Telebrand kind of shows. So you get Reliance Big TV you are in a mess.

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2015

Reliance BigTV Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

We request you to write to us with the following details to assist you better:-

1.Smart Card Number(12 digits):
2. Register Contact Number:

Regards,

Customer Care
Reliance Digital TV

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Comments

Krish S

from Mumbai, Maharashtra

Stop Fooling People you have collected crores of Rupees for DTH Connection
and not given a single connection as yet after almost 60 to 75 days of Booking
It seems this is another big Scam from a Reputed Company.

Govt of India Please confisicate passports of all Involved.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Aman,

We apologise for the inconvenience faced. Our technical team is looking into the matter and would try to resolve the issue at the earliest. Until then, we request you to please visit: http://bit.ly/1cmd6ds from a computer and register your details. We will get in touch with you shortly.

Regards,
Reliance Communications

sdbhor

from Nashik, Maharashtra

I booked reliance big tv on 20.03.18 but I do not get any message or information about it. Booking ID 14529805 with prebook email as below.

On Tue, Mar 20, 2018, 07:31 wrote:
Dear Customer,

Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14529805 and No of Connections 1

Regards,
Reliance Digital TV

Note:Please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

plese let me know whether it's geniune or fraudulent.
Thanks

sdbhor's reply, Apr 10, 2018

On Tue, Mar 20, 2018, 07:31 <[email protected]> wrote:

sdbhor

from Nashik, Maharashtra

Romit Jain04

from Vijayawada, Andhra Pradesh

I have subscribed for freedom pack of 2499 in mid Feb and since then I dint get any channels.
How do you expect customers to wait for months for your technical issues.
There's no proper response from the support team. They cut your call purposely.
Zero CRM from this team.

anshurastogi

from Gurgaon, Haryana

I have booked big TV on 6 March 2018
Name: Anshu Rastogi Mobile no. [protected] but after many request I had not received any trustfull answer from your customer care service. Do the needful at earliest.

GN Nathan

from Mumbai, Maharashtra

URGENT

To

M/s.Reliance Digital TV,
Kopar Khairne,
Navi Mumbai - 400 710

Attn : Customer Care

My RBIG TV new connection Booking ID 14531689 dated 20-Mar-2018.

We have not received your TV connection till date.

When will we get the connection ??????

Awaiting your reply and immediate action, please.

Regards,
G.Naganathan

Message from Reliance BIG TV
From: RDTV.PreBooking on Tue, 20 Mar 2018 19:18:14 Add to address book
To: You | See Details
Dear Customer,

Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14531689 and No of Connections 1

Regards,
Reliance Digital TV

Note:Please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

Dr Rahul Saini

from Gurgaon, Haryana

BOOKED RELIANCE DIGITAL TV ON 14/3/2018 PASTING MAIL BELOW, BUT NO RESPONSE TILL NOW. COUSTMER CARE NUMBERS GIVEN ON WEBSITE CONNECTING FRAUD NUMBERS.

RDTV.[protected]@relianceada.com
Mar 14
to me
Dear Customer,

Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 14523096 and No of Connections 1

Regards,
Reliance Digital TV

Note:Please do not reply to this mail. For any query please send a mail to: [protected]@reliancedigitaltv.com

Dr Rahul Saini

from Gurgaon, Haryana

Reliance digital TV
Totally fraud..
Please donot book it.
I have done it more than 2months back..only one acknowlegement mail at that time..After that no emails, Phones from them.

EVEN THE COUSTMER CARE NUMBER([protected] )GIVEN AT WEBSITE IS FRAUD IS FORWARDING TO SOME PERSON WHOSE PHONE NUMBER IS [protected]..
NO RESPONSE ON EMAILS EVEN AFTER MAILING THEM 3 TO 4 TIMES..
TOTALLY FRAUD..BY RELIANCE DIGITAL TV..

Mpn Nair

from Kunnamkulam, Kerala

I have booked RBIGTV single connection on 01 Mar 2018 by paying Rs 499. On 09 Mar 2018, I have received sms stating that BOOKING ID is 17501022 and installation will be done between 30 to 45 days. Again I have received same sms on 10 Apr 2018 and the contents was same. But still no connection was provided and tried to contact call centre but not getting any response from them. Send two emails to customer care no response. Really pathetic condition and seems to be another big scam.
Muraleedharan PN on 26 May 2018

Rahol balak

from Mumbai, Maharashtra

After Three booking Rbig TV Connection,
The product not yet Received.

Dr Rahul Saini

from Gurgaon, Haryana

RELIANCE TV A BIG FRAUD SCAM of many crores rupees

Reliance digital TV
Totally fraud..
Please donot book it.
I have done it more than 2months back..only one acknowlegement mail at that time..After that no emails, Phones from them.

EVEN THE COUSTMER CARE NUMBER([protected] )GIVEN AT WEBSITE IS FRAUD IS FORWARDING TO SOME PERSON WHOSE PHONE NUMBER IS [protected]..
NO RESPONSE ON EMAILS EVEN AFTER MAILING THEM 3 TO 4 TIMES..
TOTALLY FRAUD..BY RELIANCE DIGITAL TV..

[email protected]

from Bengaluru, Karnataka

No 1 fraud company in India reliance digital TV we booked for big TV at rs 500 on March till no Reply from them, Anil Ambani playing game like vijay malya block his passport first he will also leave India soon with poor Indians money

Arsh1705

from Hyderabad, Telangana

I am Arsh Singh from Hyderabad! I have booked my New conmection on March 1st 2018(booking id[protected]. Today is the 22nd of june 2018, still no one has called yet.

Everytime I call customer care they never give a accurate answer. They always ask me to wait for another 2 weeks and once two weeka gets over they ask me to wait more. Moreover, their customer care number also does not work at times, it says please the the number.

I think its a SCAM!

JeetuKoli

from Nagpur, Maharashtra

Reliance Big TV fake Website and fraud website...I had booked my connection first day of sale start.
now their Customer Support not exist .

harsh1601

from Delhi, Delhi

Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

Dwivedi Sudhakar

from Allahabad, Uttar Pradesh

I had booked rb tv notebook offer and pay
499 but still today no response got realize Side
Booking date 8march 2018
Pls reply me asp

nkspro

from Delhi, Delhi

I have got two friends, who have paid 499 way back in March 2018. But everytime, the customer care says 10-15 days. I would like to file a PIL, wish all come on one platform. I can organise everyone. please contact me at nks at hotmail.com

dheeraj.agra

from Aligarh, Uttar Pradesh

I have booked 4 connections of reliance big TV because of the name of 'Reliance', though I was little nervous because this company is owed by Anil Ambani and I don't find him trust worthy like his brother Mukesh, but thinking in the positive way that may be Anil was also trying to bring some revolution in DTH like his brother had done by Jio.
But Anil had played a big game. Anil has transferred this company to some another company who has booked DTH connection on the name of realiance so that Anil Ambani couldn't be reacued for this fraud. I don't know what the sharing is behind this loot. But now I am quite sure that THIS WAS A BIG FRAUD.

prakash2449

from Delhi, Delhi

Hey Guys,

I got a call from someone saying Relience Big TV is now independent TV and we would like to come for Installation, please advise if i have to go with this.

Thanks,