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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
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Navi Mumbai
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400709

Reliance BigTV reviews & complaints page 121

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R
ranjeetranjan123
from Mumbai, Maharashtra
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Signal lost problem

Address:Mumbai City, Maharashtra

Hi, several channel showing signal lost problem like Colors, Zee tv, Star plus, 9xm, etc. I am facing this problem from last 10 days.My Big tv no. is[protected]. Kindly send somebody to resolve the problem. Thanks! Ranjeet Ranjan C-504, Om Shanti Apartment, Plot no.-271/A, Sector-10, Behind Hex block, Kharghar, Navi Mumbai Maharashtra PIN-410210 Mob.-[protected] e-mail: [protected]@gmail.com...
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Address:Thane, Maharashtra

My smart card number is[protected] My TV has been showing a 400 error from over a week now ! I have called the customer care at least 5/6 times. First a guy called Arvind Patel called after a day or two around 5pm and the line got disconnected. When I called him back in 15mins, he said he has gone home and will not come. Next day when I called him, he says he has not gone to office and wont come and doesn't know who can help ! I then...
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J
Josinamol Joseph
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of excess amount taken for one complaint

Address:Kottayam, Kerala

My big tv no is[protected].in name of jobin sebastian.I call customer care representative for not getting tc chanbels.he said that complaint resolve within 4 days&175rupees taken from our account.but no one come inmy house after 4days and got the msg your complaint is closed and hope good service will get.then i again call customer care and give msg nobody came in our house and problem was not solved.he said i reopen the complaint and noextra...
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Y
YATIN AMIN
from Hyderabad, Telangana
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Dish problem

Card no. [protected]
Name: yatin amin
Address : 27/c ashok society, b/h. Utkarsh petrol pump, karelibaug, vadoara - 390018 - gujarat state

Description
During heavy rain & wind dish camera broken and we are not able to see the channels

Kindly do the needful at the earliest by sending your site engineer to rectify the problem

Thanks
Yatin amin...
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E
enercee
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlawfully stopped viewing TV despite payment

Address:Mumbai City, Maharashtra

Subscriber No.[protected]. Paid Rs 885 thru netbanking on 23.6.15 for Bronze Pack - 4 months vide Receipt No. AMIP72537112. They suspended service on 25.6.15. On complain they resumed service after 21 hours. Again suspended today (28.6.15). They say no balance in my account even after giving receipt for Rs 885. It is clear they are intentionally harassing by stopping TV viewing. After first suspension I commented - your service is poor,...
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P
Pallegar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set box not initializing

Address:Bangalore, Karnataka

My Smart card No[protected]. Got it installed four months back. Wanted to start using it showed recharge. Recharged with Rs.500.00. But it started showing error 108. Tried calling customer support went unto complaint division but was on waiting for more than 2 hours. Many attempts made. Once I got through the caller mentioned try after 15 minutes and then if problems prevails call back. Tried but could not get through. Can you send somebody...
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Address:Mumbai City, Maharashtra

Hi, My Reliance Smart Card No is #[protected] on 17th June 2015 i had put a complaint about not viewing channels like Sony connected all channels, Colors, Cartoon Network, Disney XD and Nick from 15th June 2015 evening, executive name Manish pick up the call after waiting of 15 mins on call center and taken complaint about this and gave us above mentioned complaint no #[protected] and ensure us that reliance technician will came within...
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A
atul1478
from Mumbai, Maharashtra
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extra charges paid for adaptor

Address:Ahmedabad, Gujarat

i m atul from ahmedabad .i used big tv last 6 years. before 2 days i complained about signal.a technician visit at home solve a problem change Adaptor .he tell u have to paid rs.300/- (175+125adaptor).but after & before complain in yr customer care yr exe.confirm that u didn;t pay visiting charge bcoz i launch complain 2 months ago .but problem solve automaticaly.then i inform to customer care plz dont send any. but already its charges debit...
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M
mats_ram
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Pathetic services

Address:Mumbai City, Maharashtra

Hi, I, Mitul Rambhia, am using Reliance Big TV connection since last 3 years (smart card number[protected]. I was facing problems with set top box and had requested for a new one on 17th June. I was told that it would be done in 48 hours. I called up customer service on 20th June and they told me that it would be done today. Till date i.e 24th June, I have not received any update on this. I am definitely not happy with the services...
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A
APBk
from Virudunagar, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RS. 175 debited wrongly to my account

Address:Virudhunagar, Tamil Nadu

Service complaint no .[protected] My service connection was suspended due to non renewal. I returned from abroad and renewed the connection and audio voice was lacking, I made complaint and I was informed RS. 175 will be charged for visit to rectify and same was agreed by me. Immediately and automatically audio was rectified and my account was debited, Why should they charge when a person has not visited. I made complaint and promised...
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B
Bala1987
from Bengaluru, Karnataka
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Poor service provided by RELIANCE DTH

Hi, My Card # is[protected] . The setup box is not functioning properly from past 4 days . I have raised a complaint with the customer care to which they responded that they will resolve the issue in 48 hours. It has been more than 3 days and there is no action taken. I have called the customer care more than 5 times but there is no proper action taken. This shows the careless attitude by the RELIANCE DTH services. For installation...
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G
gulraj
from Hyderabad, Telangana
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poor service being provided by reliance digital tv

This is Divesh from Ambala cantt Haryana My card no. is[protected] H. no. 76 Karan puri behind B.D flour mill pin 133001 is complaining about the poor services being provide by Reliance digital TV to its customer. & due to which i have already faced lot of harassment in the last one week. The problem started on 13th June 2015 when our area hit by dust storm & lightning due to which our STB develop some kind of snag. I reported the matter...
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P
pksherpuri1
from Chennai, Tamil Nadu
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very poot service of relience digital TV

Address:New Delhi, Delhi

I am facibg problem to relocate my reliece digitalTV in new delhi. I have made three complains viz[protected] on 6/6/2015,[protected] on 12/6/2015 and[protected] on 18/6/2015 to relocate my relience dish TV. I have also e-mail to the customer care email id but nithing is going to be done positive. My card no is[protected] but reliance is not bothering to resolve the problem....
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Yashpal Datta
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON COMPLETION OF RE-INSTALLATION (RELIANCE BIG TV VIDE Request No. 234362346.)

Address:Bangalore, Karnataka

Sir, 1. Further to my complaint to your forum dated 14 Jun 15 2. I am BIG TV customer since last five years or so vide Chip ID[protected]. I have shifted from Adampur (Punjab) to Bangalore, Jalahalli West. 3 I called up Toll Free No. on 11 Jun 2015 for re-installation of my BIG TV connection. I was asked to recharge for Rs 350/- and call back then only can my connection can be reinstalled. After recharge on 12 Jun 2015 and called...
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A
Anjaneyulu.K
from Bengaluru, Karnataka
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SET UP BOX NOT FUNCTIONING

Hi, I have an issue with my setup box. My Card Number is[protected]. My setup box is not working from 4/06/2015. I have called customer care and grumbled about the occurrence, they said the issue will get resolve in 24 hours and the complaint number is[protected]. So far there is no reaction from the objection regardless of calling commonly to the client care. Request you to make a move on this protestation and help in determining...
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D
damodar.naidu84
from Pune, Maharashtra
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Telugu Channels were disconnected

Address:Chittoor, Andhra Pradesh

My name is Chandrasekhar Naidu and I have been using the Reliance Big TV -Nr[protected] since 8 Years. By March 1st - 2015, I had the issue that my all Telugu Channels disconnected suddenly and started getting Tamil Channels. I had called to customer care and explained the issue. They said that they have started giving one more Pack freely from 1-May 2015 which is Tamil pack (for South Value Pack). I said fine, but why the Telugu Channels...
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S
seanvarghese
from Pathanamthitta, Kerala
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Remote control complaint

On 1st may 2015 we have made a complaint on non functioning of our remote control.On advise, we have remitted Rs.175 being cost for getting a new remote control.Till date we havent received the same.During this period we have made over twenty five reminders.kindly expedate the delivery. SEAN VARGHESE,[protected] EMAIL ID:[protected]@rediffmail.com mob:[protected]....
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Yashpal Datta
from Bangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RE-INSTALLATION (Request No. 234362346)

Address:Bangalore, Karnataka

Sir, 1. I am BIG TV customer since last five years or so vide Chip ID[protected]. I have shifted from Adampur (Punjab) to Bangalore, Jalahalli West. 2. I called up Toll Free No. on 11 Jun 2015 for re-installation of my BIG TV connection. I was asked to recharge for Rs 350/- and call back then only can my connection can be reinstalled. After recharge on 12 Jun 2015 and called up Toll Free No. I was assured that my connection will...
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T
tushar81196
from Bengaluru, Karnataka
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Set top box is not functioning

Address:Bidar, Karnataka

My set top box is unserviceable from 09/06/2015. I am using RELIANCE DIGITAL TV CARD NO.[protected]. I purchased reliance digital TV connection with accessories from DELHI. Now I m posted to AIR FORCE BIDAR, KARNATAKA. I went to repair center of RELIANCE COMMUNICATION, BIDAR with my set top box.They have refused to repair/replace the set top box by stating that this set top box is not belongs to Karnataka and we can not do anything.In...
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R
ratnesh tripathi762
from Gurgaon, Haryana
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set top box is out of order

set top box is not working last 10 days. in this regard a complaen registered on your costomer care center on 04.06.2015, complaint nomber is[protected]. after various comunication of your costumer care for resolve our problms but to no effect, till today not desolve the set top box problms....
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