Reliance BigTV Complaints & Reviews

The coustumer support takes too much of time to answer the call and the service provided is charged too much even though the problem is from the company side. 19/12/2015 [protected]...

Sir, I opened my shop on 18/04/2015. But still i didnt get my demo sim. So I used multi to recharge big tv. It takes so many time to recharge. So I missed many customers. So I need big tv demo or mapped in a other sims. T.Suresh ( Prop) 1/97.A Gowriamman Kovil Street, Injambakkam, Chennai - 600115. Ct : [protected]...

Hi We have shifted our house from Banashankari to Kengeri in Bangalore. We have requested for shifting of our Reliance big TV and also paid Rs.350/- immediately. Customer service people said within 48hrs they will come and install the Reliance big TV connection. We have registered the complaint on 12/12/2015 but till now no one responded us. It's a shame on Reliance for giving such a bad service....

I have been asked to re-charge with an amount of Rs.2586/- towards One Year period TV Channels under Bronze Sports Pack which covers some Telugu Channels. As per the specified amount I have remitted through my Credit Card on 13/12/2015 16:59:03. Now I noticed that certain Telugu channels are blocked without any information. When I called up Customer Careless No.[protected] one Mr.Bramha Naidu informs me that I should pay another Rs.33/-...

Dear sir/madam, I want to say that the weather is clear and I am getting a poor signal quality. Please send me the confirmation or send the technician. My address is C 3 Flat no 4 shivshakti chs, Near Sda school sector-8 sanpada My email is sanmitshetty [protected]@gmail.com Plzz do the needful. Yours faithfully Sanmit...

I had a smart card no[protected] and got it charged on[protected] with on line payment of Rs. 1693/ for 8months Bronze Non south pack .it was done after confirming from customer care executive who told me to pay the amount .accordingly i paid on[protected] itself. Itried to contact at customer care number but could not get any response.although services were restored on[protected] night i contacted c. c. executive on[protected] and asked...

I have complain the setup box not for past one month, i already register the complain in customer care on 17nov2015 the complain register no.is[protected] my digital tv id no.is[protected] but there is no respone from their side...

I am complain to customer care for setup box not working from 1 month.the complain date is 17 nov2015 and the complain no. is[protected], but there is no response from the side of relianace digital tv...

Hi, This is to inform you that from12:00Pm to 12:35 Pm thrice i have called to customer care, and spoken to csr, where all those csr has not given proper response. My query : On 23rd Nov i have recharge Rs 500 and on 9th Nov 15, rs 100 i want to known my transaction detail till date as per DBR . and want to update My account. CSr 1 : He has taken a time to check detail, and after without giving info, he has transfer the call to...

I have paid annual subscription fee for south indian value pack. All of the sudden, on 12/06/2015 some of the channels in SUN Network telugu(Gemini TV, Gemini Comedy, Gemini Movies), ETV Telugu, ETV news, Maa TV, Maa Movies, Maa gold are not coming. Upon calling customer care, they said to recharge 28/- for English channels and then the channels will be resumed. I paid in half an hour but for 3 days the pack has not been activated. I called...

Smart Card Id:[protected] On 21-Nov-2015, I lodged a complaint with reliance TV that I am not able to view channels and getting error 400 ( Signal lost ). And the most of the time we were not able to see the channels. Then different untrained technicians visited several times without proper tools ( Example: without the instrument for measuring the signal strength ) and after several requests ( SR numbers are given below), they changed...

On 28/11/2015 morning, I contacted the Big TV customer service[protected] to register compliant regarding my broken Big TV remote control. They assured to send a service personal with a new remote control within 48 hours and told they will reduce Rs.250/- from my account as service charge for the whole episode including the complaint registration. Nobody appeared in my home till 02/12/2015 evening, and I called them again.
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Hi, Would like to know, if set up box is not working will TV shows Poor signal? My account number is[protected], I gave complaint on 27th Nov, when I gave complaint 15 to 20 channels were coming in my channel. After engineer visited he removed booster tried other booster and again he replaced booster without checking signal strength and he came down and said I think setup is damaged, give 2000/- I will make it repair as there...

Hi i have register complaint against to service charges and services but still i didn't got proper resolution social media from reliance they are called me last 2 week back and they are saying your issue has resolve the are forcing to close complaint with out resolution.

Regards, vivek
[protected]...

My account number is[protected].

If you subscribe Reliance DTH or Reliance Digital tv, then you will became intolerant.

You feel, why I bought TV, why I born as human.

If you cal reliance customer care, you feel why I am alive, their IVR gives you am I in digital India?

IVR says, to continue in English press 1, if you press 1 and after some options then it direct to executive and...

My account number is[protected], I gave complaint on 27th Nov, 2015 saying my dth connection showing error 400 and I got message after some hours saying, your issue resolved and charges are deduction 175 + service tax but no service engineer visited my place and problem not solved. Again same day I gave complaint saying no service engineer visited, problem not solved but you deducted service charges, then the customer care executive...

On 12th Nov 2015 I have raised a complaint with the Reliance digital big tv customer care service ([protected])stating that I am facing difficulties with the set top box connection (error 404) and asked them to send a technician. The reply they gave was technician will reach in another 48hrs. I waited a week on 20th Nov 2015 I had a call from one of their technician at 6pm to check if I was home. As I was on office I asked him to come half...

I am a villager near Bangalore a senior citizen also BLIND MAN I have several times requested to replace SET TOP BOX Reliance DIGITAL service never care for complaints and request. No humanity shown . Reliance Big tv service personnel says due to local cable operators threat they are unable to service our area If so why they connect BIG TV CABLE sevice? They will charge immediately and reverse latter . HOPE with your courtesy...

Hello,

I shifted to New home and raised request #[protected] on 21st November-2015 with Reliance Customer Care to shift my Digital TV to new address.

Nobody turned up for 2 days and later I started folloing up with them. Till now (as of 27th November) I have called them 20+ times and still they are telling that technical executive will be arranged soon.

The height of worst service is, whenever...

Hi All,

This is to inform you all that reliance media is keep calling me but not getting proper response from them, as per my last telephonic conversation they have told me to recharge for 1 year they will give 14% discount which they giving to all customer those who recharge for long term, But they didn't talking about high charges which they have deducted for that they saying that i need to check the detail it means...