Reliance BigTV Complaints & Reviews

Dear sir,

I have subscribed last 8 year.

I have many time observer that which is we are watching frequently that giving lost signal loft. Yesterday i have talk to call center ([protected]) he saying remove wire and fix it. Same thing we done. Today we see surprise which is showing yesterday channels showing lost signal are coming. Yesterday not showing channel is coming very good quality. Today we talk to customer...

I am having Reliance Big TV DTH (Subscriber ID[protected]. From 11th June, it is not working and getting Signal Lost error.
Contacted customer care on 11th June, and they told, someone will come by 12th June morning to check.
Again called on 12th June morning, as no one had came. Then they told, someone will come by 12th June evening.
Again called on 12th June evening, as no one had came. Then they told, someone will...

The reliance big tv guys are careless about their customers, i was trying to contact them since 3 days their ivr system is not connecting to their executives. Moreover i have recharged my reliance big tv account for this month but no service is provided, please beware these guys before spending your money. everyday i am trying to call them but they dont allow my call to reach customer care executives rather the ivr system says that the maximum...

Date of 1st complaint-april, 14, 2016
Problem reported-
1. Worst experience with reliance dth customer care team:not picking call for nearly 3 days (Timings;8.30 pm to 9.30pm)
2. Also note that i have recharged rs.96 for jumbo sports pack yesterday as i have been much interested to watch the ipl match but the disaster is that when i went home to turn on tv and look for the channel it was showing need to recharge even...

Dear sirs,

With utter frustration i am forced to write this letter for a small service request and mark this eamil to any id and different mediums since i can't even make a service request call to the call center since the ivr now says that i have exhausted my limit of calls to be made in call center through my registered mobile no... Isn't its ridiculous that you can only call 3 -4 times. Ok even if i understand you have...

Dear Sir,
I have face a lot of problems about reliance digital tv, They are not solving customer problems, but deducting amount. One problem solving two times for money. Customer care persons also, not taking care.

I complaint nodal officer level, Still I have not any clarification.
First of all they are not sufficient technicians in this area. Just they cheating customers. When we raise a complaint, they sending...

Dear sir/madem, This is revathi my smart card no[protected] in the name of sellam. In before I raised a complaint about smart card problem on 30 th march. They provide a service on April 13 they change my set of box.it taken more than 15 days to Slove a problem. Again the set of Box not working with in 15 days and I raise complaint On 3 rd may but still they don't provide a service. Still I did not get a single service enquiry call. What...

Hi, i'm writing to you on behalf of my father a. Balakrishnamurthy, who recently had a change of address and requested for installing the dish at their new address. They placed numerous customer service calls and looks like the local technicians are giving them hard time and demanding for money while the customer care folks say no need to pay anything. It's been three weeks they're out of service and not fair to be charged while the service...

I had made a complaint on 14.04.2016 because most of the channels was not streaming. I was assured that an engineer would come to solve the issue within 48 hours but no one came. Then continuously i called up customer care number everyday till 26th april but everytime i would get a standard reply that your problem will be processed shortly. Later on on 9th may i got a text that my request has been processed and the issue has been solved and...

Dear Team,

my customer care id is[protected] and I shifted my residence from Delhi to Noida UP Sector 120. I resistered a complain with yoiur customer care and was suggested to recharge with Rs.270 which I did on 2nd May. I was inform that you bill be charged Rs. 350 as instalation charge which I paid to the engineer visited my house in cash.

After one day of instalation my account got suspended and on enquiry...

Hi bigtv,

S. Sarathchandar
Smart card no :[protected]
Mob :[protected]

I have been with relationship with reliance big tv for more than 5 years last feb my setup box is suddently stopped working, i lodged a complaint a technician came and replaced the box with 500rs of charge, 400 rs for smartcard and remote for 300 (Total amount paid = 1200).

Again by apr 25th the setup box stopped...

Rs : 325-
order num 39125
date & time : 03/05/2016 & 12:08:57
transaction id: m999d5r5j306102pfnw5

dear sir,
i recharge my big tv, but recharge is failed payment has debited my debit cars through induslnd bank u deducted the ammount in a within a minites but while refunding time no one giveing reply for my mail i m not satisfied from your process, plz return my money.

Thank...

Dear sir/madam

My smart card no[protected]. I am using this smart card from last 6-7 years. Due to some of our personal reasons, we were at outstation for last 7-8 months so could not do to recharge the same.

Today when i was trying to recharge the same, the money got refunded. On inquiry with your customer care at [protected], i was informed that my connection is terminated from your end and need to purchase...

Automatically the signal strength starts too show as intermediate and not connecting at all.

The worst of all is the customer care i had been holding on to like 10 mins and nobody seems to respond and when they pick the call they don't answer the call and i was holding the call for about 3 min and nobody care to speak at all.

They do have of customer care problem.

I hate to say this but this the...

Sir i was in big tv in 2007 as sales executive at ambala(Haryana).And left job in 2008.I applied for my pf but didnt find any answer. L called on reliance hr services contact no but they didnt answer.Now after long time someone told me this portal but now i missed my pf account no.Please let me how can i found my pf account number so i can do further process again. I had my employee id.---dth 00311......

I've complaint on signal issue on 04/04/2016 but till 6 days no response from the company and I solved the issue by local technician and on 14/04/2016 my Rs170/- deducted and I got the message tha request has closed but no technician visited to my house after that I'm complaining about this company is not giving any response please do the needful to me......

The sensor of the set top box is not working because of which i am unable to use the remote and change channels. I have raised minimum 7 complaints by now and waited for 48 hours for a technical support person to visit my place. However all the complaints got closed by telling the address is outside pune boundary, or customer didn't pick phone or customers phone is not reachable and the truth is i never received any call. I had warned them...

24/02/2016 i paid 2560 subscription amount for next one year(Serial number[protected]. From 24/02/2016 till now this is third time kannada regional pack was disabled.

As per big tv dealer umarani enterprises hubli, complaint was filed to mr. Vijay kumar patil (P.No - [protected]). Each time they need 48hrs to reactivate kannada regional pack. This is getting worse every time plz. Worse than this is your toll free service...

This is revathi my smart id[protected] in the name of sellam.my request id[protected] on 30 th march.Just a smart card problem.yor are not able to solve this problem at your nodal level. If i cal to your customer care they openly said we are not able to do service we just mail to back end they ill contact with in 24 hrs. Each and every executive and TL also told the same answer. I given lots of 24 hrs to each. Then what about my money. They...

I am a consumer of reliance BIG TV. From 14th March the TV channels are not working. I inform the customer care on 15th March and they said me the channels will repair within 48 hours and they deduct Rupee 175 from my account as the service charge.But till this time they did not clear my TV channels.Several times I call the customer care.But they are in irresponsibility
So I request you to take immediate actions for clearing my TV...