Reliance BigTV Complaints & Reviews

I have booked a complaint on 23.08.2016. But it is matter of worry that already 5 days crossed nobody is there to attend my complaint. Also several time i requested by using toll free no. Your call representative also gave assurance ... Technician will attend your complaint shortly...
Today i decided to drop reliance digital tv and will go for any other service provider....

अमित सिंह
गोरखपुर up से
स्मार्ट कार्ड no[protected]
रिलायंस बिग टीवी का 2009 से ग्राहक हू पहले इसकी सर्विस बहूत अच्छी थी लेकिन बिग टीवी की सर्विस अब बहुत ही घटिया है मेरे पास...

I own two reliance DTH connection with primary smart card no bearing[protected] in the name of my father, Sri M V Omprakash. Out of the blue Reliance has suspended service sighting negative balance. I tried calling the customer service representative and questioned as to why account is having negative balance umpteen no of times but no explanation is given. They make me wait for ages in the pretext of giving solutions and cut the call....

We have a reliance DTH connection and from 12 th august the setup box is not working (i.e. no power is seen in set up box ).We had made a complaint to the customer service from 13 th august, but of no use. Even though after making multiple calls to the reliance people no action has been taken and no operator has come to fix it .
Reliance has a poor customer service and we are totally dissatisfied with the customer services. We would...

Dear reliance team,

Last 31 july i make a complaint about my reliance big tv service issue error number 400 i written my complaint with customer care, your engineer come in 2nd of july and say sir this is signal issue we are change your antina so we need wire so i give him 1000 rs for buy wire but he not come again in house even i make complete to customer care but they not write my complaint and write a new complaint and...

I called on 22th of july and complaint for the aoc tv.


Got the msg on 01/august/2016 that complaint no. Is[protected] being assigned to technician who will attend shortly.

I made a call on reliance costumer care on [protected]

This not one came after three day and i call back again and they were saying
We have assigned to another technician who will attend shortly & also they we...

My smartcard number is[protected]

I have 2 connection of reliance. The one in my parents room for which smart number mentioned above was not working and showing error for recharge. So i did recharge for 500 on 28th but it dint start the service today 31st july i recharged again but still no service.

Wen enquired for refund mr satish bluntly talking in a very rude manner and telling me dat i might be giving...

I have a reliance big tv connection. My id no is[protected], i have complaint regarding setup box not working, no is[protected] on dated 18.07.2016 but on 24.07.2016 no person come to my home and i have self rectified the problem so i have been closed my complaint on 24.07.2016 but account of Rs.175/- was deducted from my main balance.

My balance is not compensated yet, so i am calling daily to customer care to return my balance...

I have a reliance big tv connection. my id no is[protected], i have complaint regarding setup box not working, no is[protected] on dated 18.07.2016 but on 24.07.2016 no person come to my home and i have self rectified the problem so i have been closed my complaint on 24.07.2016 but account of rs.175/- was deducted from my main balance.

My balance is not compensated yet, so i am calling daily to customer care to return my balance...

I have been getting error 400 on my set up box from past 3 days. The problem usually starts after 7.00 pm in the evening and the problem persists till next morning. I have tried to put up a complaint with the customer services but its the worst experience i have ever had. Their lines are so busy that i am not able to connect the representative for hours.
I request you to take immediate action in this regard.
Thank you
Akshay...

I am a subscriber to from cochin. Recently i registered a complaint with big tv customer care no.[protected]. The complaint registration no. Xxxxxxxx & another complaint was resgistered no. Xxxxxxx both with a direction from customer care that the service engineer will contact you within 48 hours. But nobody turned to rectify the complaint with the set-top-box. Later i received a message informing that rs.175/-is deducted from my account...

My card no. Is[protected]. My set top box is not working completely. I have been complaint from 18/07/2016. Complaint no. Is[protected]. Still no action has been taken. Now i am trying to contact local customer complaint person of our local region, but no action is taken yet. I am not happy with your service. This is last time i am requesting to resolve my problem....

Hello,
My self sachin, on last 02july2016 i put request for relocation.
After taking no. of times followups technician not visited from you side.
O i arrenged the local technician for installation and paid cash 350 rs to him. after that company diduct 350 rs from my account.
For reimbusment of 350 rs i put 8-10 request for that but still i didnt get it.

Kindly look in to this....

Worst setup box and provider also whats the matter is. 3 days back they up date the software and it ask for installation i done that after that setup box is not responding the remote access i tought that its mistake of remote ok i by new once they also its not working i checkes the remote 5 time their is no problem in remote its problem of setup box, i call customer care they told will charge for service ok they taken money but then they...

I register a complain no.[protected] reg setup box not working properly so change it. On dated 6 july 2016. Next day call come from service center and he told me that after few hr. Technician contact with me. And also contacted with me and say after 10 min.. But no one come. And contcat with me.
Next day i remain call service center, he said me that setup box not available at raigrah center and said me will change monday on dated 11/06/2016....

This is with respect to my complaint regarding non availability of many channels on reliance digital tv.

My name is jose paul and my smart card number is[protected]. from the last many weeks many channels on my set top box are showing signal error 400. channles like ndtv news, asianet news, fox life etc.

I had registered a complain with your customer service on 02nd july 2016. your customer service had promised...

Recently some months ago, Reliance big TV discontinued TEZ channel. On contacting customer care they fooled me for 2 months saying that (1) problem is from your side, here it is coming (2) It will be continued in 2/3 days (3) it is will take about 15 days (4) It will be started by next month. Lastly after numerous attempts they cleared that it has been discontinued and no refund will be there for it.

Further One of the most...

No action has been taken by big tv on my sevral complaints further engineer visit charges has been deducted two times but no service has been provided by the co. i complain it but said that you not eligible for refund. what action can i take to rfund my money. daily service charges has been deducted when service has no been active. i tottaly by the response of big tv. my id is[protected]....

Hi,

My smart card number[protected] registered with name sangeetharao. I complaint for LNB replacement, you say charge only 250 rupees only. But you taken 425 rupees deduct in my account. I already complaint for money refund complaint number:[protected], but it was closed. My money was not refund. we did not see tv from 10 days, because lack of money. So please refund my deduct extra money add in my account number[protected].br...

I am trying to talk with reliance customer care but no response from that number. after 10 mins also its not connecting.After calling 2 or 3 attempts they are saying attempt is over for today. No response from their side and no use to call them. its waste of time. I wasted more than one hour yesterday and today i wasted 30 mins but still no response from them don no how to reach them....