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Updated: Jan 29, 2024
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N
[email protected]
Sep 17, 2019
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Address: New Delhi, Delhi, 110092

I am using a reliance inedependent tv connection. After usage of 3 months only connection got some problem and since then i am complaint number of times but no action has been taken.

There customer cure number is also not toll free, wehn we call it always on holf for more 15 min and disconnect automatically. This happened many times.

Somehow i was able to log a complaint but has action has been taken since 3 months.

Complaint number: 2691409).
Reliance BigTV customer support has been notified about the posted complaint.
Oct 17, 2019
Updated by [email protected] what has been posted ?? still no once come to resolve the problem ??/

its more than 6 months,
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    sanjay290817
    from Delhi, Delhi
    Sep 16, 2019
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    Address: 8C KC BLOCK ASHOK VIHAR PHASE 1 DELHI 110052, New Delhi, Delhi, 110052

    I have apply 3 connections of your dish tv on 22.04.2018.. But all connections still awaited till date i. E. 25.04.2019 - one year later. The details of the connections is following.

    Booking id 14546563 dt 22.04.2018
    Subscriber no[protected]
    Rs 1497 pay through my sbi account (Record is available)
    Receipt no mh[protected]
    Tr. Id nsm[protected]

    I have already many calls your customer care number & e-mails sent to your e-mail (Time to time) but my all complaints is still pending.

    Sir, this very serious issue and unhelpful attitude of your service centre employees and non cooperative nature of representatives from your end will cut down the marketing value of your brand.

    On the above mentioned problem, i request to kindly look into the matter seriously and take immediate action against the my complaint and help me to installed 3 connections / refund money i. E. Rs.1497/-.

    My sbi account no. Is [protected] (Saving account)
    Ifsc: sbin0004041

    Branch : (04041), pbb, new delhi 11, sansad marg.

    (Sanjay sharma)

    Address: 8-c, kc block, ashok vihar, phase-1, delhi-110052

    Mobile no. [protected]

    E-mail id: [protected]@gmail.com
    Reliance BigTV customer support has been notified about the posted complaint.
    View replies
    My reliance big tv Chang the restrictions mobile number
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      Shashank Kachare
      from Siwan, Bihar
      Sep 5, 2019
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      Address: 411038

      I booked two Reliance Big TV connection on 20/03/2018. My booking id is A12941874. My customer id is[protected] and
      My registered mobile no. Is [protected]. It was assured by you that the connection will be done between
      30 to 45 days. But till date i. e. After approx 18 months it has not been installed. I called several
      Times to customer care and every time they gave false assurance. It is not up to the mark of such a big network of reliance. I am sorry to say that now i am
      Feeling to be cheated. I can't wait further more. I would
      Like to cancel my registration. So please refund my booking amount of 998 Rs. to me on priority.

      Payment ID[protected]
      Booking ID - A12941874
      Number of Connection - Two
      Payment Date - 20th March 2018
      Total Payment - Rs. 998.00
      Reliance BigTV customer support has been notified about the posted complaint.
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        S
        Shivam Aghi
        from Ludhiana, Punjab
        Aug 28, 2019
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        Hi, I have booked a new connection by paying rs.500 to reliance big tv on official website with booking number 14511523 on march 7th, 2018 and got the message about INSTALLATION WITHIN 30 TO 45 DAYS that is max in month of april, 2018. Even after trying to call them after a long claimed days call was not connecting since months and when it got the executive was really unprofessional and said that it will be installed on 19th of June and that i will get a call from them on 18th june, 2018. But again false commitment made and no call or mail received and when i requested them that because they are late and I have moved to another location they said tell this when our technical guy calls. Which is again illogical. Around 19th june, 2018 I called again and they said again give us 5 more days and it will be done and guess what again FALSE COMMITMENT for third time and for change of address they said mail us. NO RESPONSES to even my multiple mails regarding installation or change of address and very very difficult to reach on phone as well. They are doing completely fraud and this been a long long delay and no option even to get refund and I had a blank tv with no connection since months.no entertainment? Highly frustrated and feeling really cheated from a third class brand. I dont know where my advance money has gone and should I get another connection of other company or wait and what about my lack of entertainment due to false commitments since more than year? Please help me fins a way. I Seek all the interest and cost cover for humiliations and false commitments they caused.
        Reliance BigTV customer support has been notified about the posted complaint.
        View replies
        I have booked reliance TV connection on 20/03/2018,

        Booking iD : 14530007

        Still i am waiting for installation
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          K
          Krishna Khamari
          from Mumbai, Maharashtra
          Aug 25, 2019
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          Address: Salepali, Near hp gas godown, 767001

          It's been a 2 and half months nearly after i bought the big tv set up box but no channels are coming. I request you to resolve the issue. Big tv customer care also not attending the phone calls. For the first 15 days i am able to watch all the channels but later on all hd channels are disconnected and then after some days they changed my pack automatically to something new pack that suit according to my state. After 2 or 3 days no channels are coming and its now been 2 months i am not able to watch tv.
          Reliance BigTV customer support has been notified about the posted complaint.
          View replies
          I have applied for reliance dishtv by paying rs.499
          but till date i havenot received reliance dish
          so please refund my money advance paid rs.499
          for any query my mob.no.[protected]
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            R
            Rajesh Singh Bisht
            from New Delhi, Delhi
            Aug 24, 2019
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            I booked a rbtv connection on 26/03/2018. My booking id is 14536495. My customer id is [protected] and
            My registered mobile no. Is [protected]. It was assured by you that the connection will be done between
            30 to 45 days. But till date i. E. After approx 09 months it has not been installed. I called several
            Times to rbtv customer care and everytime they gave false assurance to me that it will be done within
            A week. It is not up to the mark of such a big network of reliance. I am sorry to say that now i am
            Feeling to be cheated. I can't wait further more. I have taken another digitel connection and i would
            Like to cancel my rbtv registration. So please refund my booking amount of rs. 500 to me.
            Reliance BigTV customer support has been notified about the posted complaint.
            View replies
            Sir
            I booked Big TV Connection on 11-march-2018 and till i am waiting for installation, if installation is not possible please return my amount.
            i booked this connection from mobile no.[protected]
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              neerwrich007
              from Indore, Madhya Pradesh
              Aug 15, 2019
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              I remember the day when I saw the full front page news of launch of BIGTV and prebooking cost was 499/- by looking at the features I immediately booked it through my number ([protected]) and the day was somewhere in March 2018 near to Holi. Now till date that is 15 Aug 2019 neither the connection nor the refund has been made. I contacted several times to customer care but they always told in next 02 week you will get the connection. I think anil ambani is the next vijay mallya surviving on the boots of his brother... Best of luck brother sorry looter...
              Reliance BigTV customer support has been notified about the posted complaint.
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                S
                Shirish Shivarkar
                from Pune, Maharashtra
                Aug 13, 2019
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                Address: Pune, Maharashtra, 411011

                My Dish TV due to weather is not working from last two months, trying to call customer care, sent mails, but no response, pathetic service.
                Tried sending mails, no response, tried calling customer care but the given number has no response.
                Please let me know how can i register the complaint and get the issue resolved.
                My State is Maharashtra
                City Pune
                Mobile [protected]
                Name Shirish Shivarkar
                Reliance BigTV customer support has been notified about the posted complaint.
                Aug 13, 2019
                Updated by Shirish Shivarkar                 My Dish TV due to weather is not working from last two months, trying to call customer care, sent mails, but no response, pathetic service.
                Tried sending mails, no response, tried calling customer care but the given number has no response.
                Please let me know how can i register the complaint and get the issue resolved.
                My State is Maharashtra
                City Pune
                Mobile [protected]
                Name Shirish Shivarkar



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                  R
                  rakeshkaran
                  from Mohali, Punjab
                  Aug 13, 2019
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                  Address: 13 V, BBMB Colony, Nangal Township, Rupnagar, Punjab, 140124

                  I had booked reliance bigtv connection on 08/03/2018 and my booking no. Is 14512535 but till date no response received. They had promised to install the connection with 30-45 days but till date nothing is done. Customer care number is looking fake i had tried many times but not connected. So now i want to cancel this connection and refund of my booking amount. Kindly help for the refund amount of booking.
                  Customer care numbers are not connecting.
                  Rakesh sharma
                  Reliance BigTV customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir
                  My digital TV channels not running since last three months and i have recharged for Rs 200. Pl help to return the amount to my account and confirm.

                  thanks

                  Dinesh Ch Pandey
                  Card no[protected]
                  Ph [protected]
                  [protected]@hotmail.com
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                    H
                    hpaadi
                    from Lucknow, Uttar Pradesh
                    Aug 13, 2019
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                    Address: Varanasi, Uttar Pradesh, 221005

                    Dear sir, i through the advertisement of the reliance bigtv, selected one year service and paid them one year service charge in advance.in month of august 2018, reliance bigtv installed a dish tv in my house, via independent tv as their service provider.

                    Since in the contract it was mentioned that they will providing cable tv, with several hd channel. But never any hd channel was provided. After two months, many channels disappeared. Since december, 2018, only free to air channels were providing.

                    Pity thing, after several times calls they responded once and asked me to call lucknow office of independent tv. When i called lucknow office, they asked retune your setup box. I did that, since then no channels, tv gone blank.in spite of several call neither reliance bigtv responding nor independent tv.

                    I therefore through you, wants a strict actions against both of them to cheat the customer, not taking responsibility. They both should not be allowed to charge in advance any payment from the customer. Rather they should provide services first and after a month they should be paid by the consumer.

                    I also want to withdraw the connection from reliance bigtv, and request to return my all payment paid to them for one year contract.
                    Thanking you

                    My cable id is
                    Ca id: 04289c2c

                    Thanking you

                    Aarti sharma
                    Reliance BigTV customer support has been notified about the posted complaint.
                    View replies
                    Ir mene indipendent tv liya to bola gya ki 1year apko all chanal free milenge lekin sirf 6 weak chala or bahut se chanal band ho gye mene customer care se bhi bat kiya to kuch bataye nahi or ab cus. care bhi kaam naheekarraha hai phone bhi nahee lag raha hai please return my money 1999.
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                      S
                      Shrikant Dangar
                      from Pune, Maharashtra
                      Aug 3, 2019
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                      "congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14537696 and no of connections 1"

                      Above are the details of my connection.. This message was received on 4th march 2018 but still there is no installation/update...

                      Their customer care numbers are also not working...

                      I am not intrested in any connection now.. I want refund of ₹499 which i had paid..
                      Reliance BigTV customer support has been notified about the posted complaint.
                      Aug 08, 2019
                      Updated by Shrikant Dangar                       Any update ?
                      Aug 21, 2019
                      Updated by Shrikant Dangar                       Still no update .
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                        Mandeep Kainth
                        from Chandigarh, Chandigarh
                        Jul 26, 2019
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                        Address: Dashmesh Nagar, kharar, Paschim Medinipur, West Bengal, 140301

                        Sir, i have two connection of independent dth service. I paid 2750 for each of them. But in mid june 2019 the services are disconnected without prior information. From that month services are discontinued. All the summer holidays were spoiled by the independent dth with their poor services.. I contact them by email many times. But no response. I want to refund my full money. So please forward the same.

                        So in last i want to refund the money from independent dth service.
                        Thanks
                        Mandeep singh
                        Reliance BigTV customer support has been notified about the posted complaint.
                        View replies
                        Sir,
                        Please provide me the latest status of my Prebooking
                        of Reliance Big TV for which i have paid an amount of Rs.499
                        and the ID No.14537242
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                          A
                          athira nambiar
                          from Mumbai, Maharashtra
                          Jul 23, 2019
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                          Address: Kannur, Kerala, 670002

                          I am not getting tv connection since last month and my subscription is till 2020. It is shown that error 400 signal lost. No body from the local customer care is responding. They are asking to change the dish to some other company if not wait unitil it comes. I feel like reliange is fooling its customers by not giving any proper notification or information about this problem. I found that this problem is widespread and is not for a single person. I want my connection back or money i paid to be refunded.
                          Reliance BigTV customer support has been notified about the posted complaint.
                          View replies
                          I am 1 year pack activation but all channels are removed form 3 months independent DTH company cheeting for me
                          My workorder no is 1296416, and Customer ID is [protected] Independent TV. pack activation date 24/01/2019
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                            BiswajitDutta
                            from Mumbai, Maharashtra
                            Jul 20, 2019
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                            Address: Bateswar, sunhat, Balasore, 756002

                            Dear sir,
                            I have already registered for independent tv cable connection but still didn't getting a single call for booking, already very late for installation. So can you please refund my money back.
                            Below i have shared my registration bill for varification.
                            For communication plz call me [protected].
                            Waiting for your response.
                            +1 photos
                            Reliance BigTV customer support has been notified about the posted complaint.
                            View replies
                            500 inpaid in jio scheme for 2 yr free dth scheme with hd channels

                            Its 2 yrs and no dth customer care or website is their . Cheated with 500₹

                            refund amount - Comment #3508781 - Image #0
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                              M
                              madhup lal
                              from Mumbai, Maharashtra
                              Jul 8, 2019
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                              Address: 1/23 Sector I jankipurum, Lucknow, Uttar Pradesh, 226001

                              Dear sir
                              Kindly refer to that reliance big tv is not telecasting any thing from the month of june 19 nor they are responding to the toll free no [protected] or any other no/email. People who take long term pack feel cheated with the company.
                              Sir if company not able to show any channel they should return all money to consumers.
                              Regards
                              Madhup kr lal
                              Deepika lal
                              Connection no
                              [protected]
                              Reliance BigTV customer support has been notified about the posted complaint.
                              Jul 08, 2019
                              Updated by madhup lal                               phone no [protected]
                              View replies
                              Done Reliance Big Tv prebooking booking id 14553754 dt.27/06/2018 Rs.. 499 vide reciept no. MH[protected] with username bdoseal No offfer for connection till date
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                                A
                                Achubiju
                                from Hyderabad, Telangana
                                Jul 6, 2019
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                                Address: Plot No. 27, Ananthareddy Colony, Pothireddypalli, Sangareddy X Road, Telangana, Medak, Andhra Pradesh, 502295

                                I have recharged my reliance big tv dth connection vide customer id no[protected], on 6 jan 2018 for three years packages. But the connection is disconnected by the company without any information and the customer care is not attending my call. You are requested to direct the company to continue my connection or intimate the reason of disconnection.

                                My mob no - [protected]
                                Email - biju. [protected]@gmail.com
                                Reliance BigTV customer support has been notified about the posted complaint.
                                View replies
                                Almost one year back I advanced rs 500/- for big TV connection. My booking no..is
                                14550679 for connection of Reliance big TV .Till today there's no response from the company. I never thought Reliance company is behaving like this.
                                Reply
                                Independent TV not working last 1 month he show the error 400 and customer care not responding take my call please refund my amount
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                                I have booked a R Big tv but still not any update kindly return my mony
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                                  H
                                  Hradaya Prakash
                                  from Mumbai, Maharashtra
                                  Jul 6, 2019
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                                  Address: 411041

                                  We have recharged the reliance digital tv for smart card no. : [protected] in the month of may 2018 for 2 years at rupees "3240" i. E, up to may 2020. We haven't been receiving signal since a month now and it is always showing the error no signal whether or not the weather is clear.
                                  There is no response when we tried to contact the helpline no. [protected]/2
                                  It is therefore requested that the problem may please be sorted out at the earliest.
                                  Reliance BigTV customer support has been notified about the posted complaint.
                                  View replies
                                  From last 1 months independent tv is not working and they are not giving any response regarding the same. They charged me almost 2500 rs and not giving any service..Kindly do something or order him to return my invested amount. Customer care number is not working.
                                  Reply
                                  I am 1 year pack activation but all channels are removed form 3 months
                                  Reply
                                  Very very bad service.. After taking the full amount from last 4 months all the channels are removed.. Any customer care no not working.. The most fraud company..
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                                    S
                                    s12.raj
                                    from Mumbai, Maharashtra
                                    Jul 4, 2019
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                                    Address: Ground floor, 25, 12th main, rk layout, Padmanabhanagar, Near aggrasena maharaja hospital, Bangalore, Karnataka, 560061

                                    Reliance big tv connection was applied a year back, didn't get connection or didn't get refund.. Booking id : 12515573... They said they will do refund as plan is expired.. They had plan to give all channels for 5 years..500 rs was paid as advance... Need refund of it.. But didn't receive it still.. Reliance are fraudsters. Please get me my refund asap.
                                    Reliance BigTV customer support has been notified about the posted complaint.
                                    View replies
                                    Why the cutomer make foolish ? is it goodwill for you for the future? why misguide the customers from last 40 to 50 days will saying, we are give the service within 48, 72 or in 3 days ? plese i will request u retur our payment of recharge value .
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                                      Neelakanth Patil
                                      from Delhi, Delhi
                                      Jun 30, 2019
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                                      Address: Gulbarga, Karnataka, 585103

                                      From 20 day not available ur service.
                                      Ur customer care give date's but not till service start.
                                      Do needful. Not satisfactory answer from custamor care, and not intimate and msg about sateliate error 400 or no service. They only told weather problem. So atleast inform custamor about problem and extend our package days whichever days company not provide service. Hope they take appropriate action thanks,...
                                      Reliance BigTV customer support has been notified about the posted complaint.
                                      View replies
                                      There are no signals from two months. I complaints again and again but not solve. So pls.refund the amount.
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                                        M
                                        Machindra Agarkar
                                        from Mumbai, Maharashtra
                                        Jun 27, 2019
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                                        Address: ROOM NO 002 SADGURU DARSHAN NEAR SHITAL SOCIETY, 421202

                                        Dear sir,
                                        My name is machindra agarkar and i had done the booking of the rbig tv connection on 1st march 2018 and now its october going on but still i haven't received the connection or any news about it my connection. The amount was deducted from my axis bank account on march 1st, at 11 a. M. I have the bank transaction to prove that the money was deducted, unfortunately i am unable to provide my booking id as it was on my old mobile handset which is not working now, would appreciate if you could refund the amount which was 499 as there is no chances of getting the connection or else i will have to file a complaint in the consumer forum... I am ready to take a new connection offline, but you will have to refund my rs. 499/- that was paid to you thru eft

                                        Lots of time a called but not solved a problem.

                                        Awaiting your reply
                                        Sincerely
                                        Machindra agarkar
                                        [protected]
                                        Reliance BigTV customer support has been notified about the posted complaint.
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                                        I hold a DTH connection with Reliance Big TV/Independent with following details:
                                        TV customer id: 042ACD60
                                        SN: [protected].
                                        I am not getting required channels, even customer care is not reachable, hence I want to surrender this connection. I want to close this connection and get the refund.

                                        Anil Kumar Sharma
                                        [protected]
                                        Reply
                                        Since 15 days error 400, customer care not answering calls, kindly resolve or give contact details of the service personnel, please don't repeat this mistakes and spoil company name.
                                        My reliance digital TV smart card number[protected]
                                        Registered mobile number [protected]
                                        Reply
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