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1.2
Updated: Jan 29, 2024
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V
VAIJAYANTA DOKE
from Mumbai, Maharashtra
May 8, 2019
Resolved
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Resolved

Address: ROOM NO 002 SADGURU DARSHAN NEAR SHITAL SOCIETY, 421202

Wrong customer care no shared on tv/web site — [protected], [protected]... Getting response "you have dialed wrong no).

Last 2 month they remove star tv pkg,,, which resumed last week, we missed ipl
From last week zee tv pkg removed getting error...
From last 2 days signal are coming very poor, screen is getting pause after 2 sec... Its look like we are seeing video with low net connection streaming.

No idea where to connect, to whom contact...
Aug 6, 2021
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
View replies
Dear Vaijayanta,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV
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    R
    [email protected]
    from Mumbai, Maharashtra
    May 7, 2019
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    Address: 490, first floor, sec 12A, Gurgaon, Gurgaon, Haryana, 122001

    Our relaince dish tv is not working since 15 days. And customer care numbers also not working. Please do the needful and start our dish tv immediately. Relaince company is doing fraud with public. They charged 2200/- for one year subscription. But in three months it's not working. Please return our hard and earned money. We also will go to tri for doing complaint against relaince compy if our dish tv not started immediately.
    Thanks and regards
    Rajni kashyap
    [protected]
    Reliance BigTV customer support has been notified about the posted complaint.
    View replies
    I booked a independent tv connection on[protected] and I received a customer ID ([protected]) and a message that the connection installed in 10-15 days but since then connections has not been installed nor there is any response from them. Please resolve my problem.
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      B
      BALBIR SINGH
      from Faridabad, Haryana
      May 7, 2019
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      Address: sanjay colony, sector-23 N.I.T FARIDABAD, Faridabad, Haryana, 121005

      We have so much request & complain to your due to service of dth channel has been stopped & barred by you. Many of the movie, entertainment, sports, news channels are has been blocked by independent tv dth. So you requested to return our money back otherwise the complaint will be filed against you in the consumer courts due to not refund of payment. Neither you have refund our money nor given dth services as per your terms & conditions at the time of booking & taken advance. If the payment not refund within a week consumer harassment & fraud case will be filed against you.

      Balbir singh
      Faridabad
      Mobile [protected]
      Dth sr. No. [protected]
      Reliance BigTV customer support has been notified about the posted complaint.
      View replies
      Dear Balbir,

      DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

      Regards,
      Online Team
      DishTV
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        R
        rgpinjore
        from Mumbai, Maharashtra
        May 7, 2019
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        Address: PINJORE, Panchkula, Haryana, 134102

        We are facing worst performance by independent tv :-

        Wrong customer care no shared on tv/web site — [protected], [protected]... Getting response "you have dialed wrong no).

        Last 2month they remove star tv pkg,,, which resumed last week, we missed ipl
        From last week zee tv pkg removed getting error...
        From last 2 days signal are comming very poor, screen is getting pause after 2 sec... Its look like we are seeing vedio with low net connection streaming.

        No idea where to connect, to whome contact...

        Realy anil ambani & team has looted us.
        Chor family

        Jail honi chaiye aise bande ko

        Complaint kere bhi toe kidhar karein.
        Reliance BigTV customer support has been notified about the posted complaint.
        View replies
        Dear Customer( rgpinjore ),

        We are sad to hear about the experience you had. You can get this channel along with all your other favourite channels as per your wish with DishTV. kindly share your contact details with us at [protected]@dishtv.in.

        Regards,
        Online Team
        DishTV
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          P
          pabbi prem
          from Mumbai, Maharashtra
          May 7, 2019
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          Address: Gangaramnagar Area, Ramkund,, Near. Maharashtra Bhavan, Chaube Colony, 492001

          Reliance digital tv alias Independent TV allured and established a lot of connections with their said Mahabachat Plan with some 300 channels display assured for a year priced at Rs. 2000 for a year. But all English movie and news channels and alongside other Hindi channels like UTV movies and Star Gold Select, and Soni Sports etc have been removed by now. Only a few basic channels with other free and alike channels are now available on tv with their on and off shattering performances. It is horrible contacting them to explain their policies clearly as regards the aforesaid complaints. It is highly objectionable that promises made at the beginning and display performance are not maintained by them.
          I appeal to the CG Government to
          Investigate in the matter and thereby help the customers affected by the promises and services made at Independent TV's end. I hope that more and more customers should come forward in this regard to lodge their protests.
          Reliance BigTV customer support has been notified about the posted complaint.
          May 07, 2019
          Updated by pabbi prem           आप का महाबचत प्लान महाधोखा सिद्ध हो रहा है। क्यों कि -
          1/ तीन- चार सौ हिंदी अंग्रेजी स्पोर्ट्स वगैरह चैनल
          साल भर दिखाने का लालच देकर अंत में बहुत सारे चैनल आप ने बंद कर दिए हैं।
          2/ बचे हुए स्टार, कलर, सोनी, जी टी वी के पैकेज से भी हर पैकेज एक एक करके बंद करके फिर चालू करने का दिलासा दिया जा रहा है।
          3/ किसी प्रकार जो बीस-पचीस चैनल चल रहे थे वे भी ठीक से नहीं प्रसारित हो रहे हैं। हमेशा टी वी पर चैनल फ्रीज़ पड़े रहते हैं।
          कृपया साफ तौर पर ग्राहकों को सूचित करें कि -
          1/ आप की कठिनाई क्या है और वादे के तहत कितने कौन से चैनल निश्चित रूप से साल भर दिखाएंगे।
          2/ ये जो चैनल हटाने घटाने और बचे खुचों का भी प्रसारण गड़बड़ करने की मुहिम चल रही है उसका क्या खामियाजा आप देंगे।
          निवेदन है कि ग्राहकों से धोखेबाजी और घटिया प्रसारण से समय काटने की मुहिम फौरन बंद करके उपर्युक्त प्रश्नों का उत्तर दें या फिर मिनिमम कटौती करते हुए असंतुष्ट ग्राहकों को सेट टॉप बॉक्स लौटाने और बाकी रकम वापस पाने का विकल्प प्रदान करें।
          आप की ओर से स्पष्ट उत्तर और समाधान न मिलने पर उपभोक्ता फोरम में शिकायत करने और
          वादाखिलाफी तथा खराब सर्विस के विरुद्ध हर्जाना वसूलने की मजबूरी ही बचेगी जिसके जिम्मेदार आप होंगे ।
          Yours -
          CA ID - 0x05F967AE
          STB Sr.No. [protected]
          View replies
          Hi,
          I booked RBIG TV on 9th March with booking id 17500230. After booking, i got a message installation will be done in 30 to 45 days. But, it's been approx 13 months, but till now it's not installed even i didn't received any message or call from reliance side regarding installation. Now, i want my money back.

          Thanks,
          Gopesh
          Reply
          Sir
          Under The above matter It is Requested that My tv set Top Box showing Error 200 and i am unale to watch any programe. So many Time i contact to Helpline number but my phone can not connect service is always busy. A message on my mobile shows tha we conact you but result is nothing kindley solve my problem
          Thanking You
          Sarvesh Mudgal
          Reply
          Dear Prem,

          We are sad to hear about the experience you had. You can get this channel along with all your other favourite channels as per your wish with DishTV. kindly share your contact details with us at [protected]@dishtv.in.

          Regards,
          Online Team
          DishTV
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            G
            Gaurav Kakkad
            from Mumbai, Maharashtra
            May 7, 2019
            Resolved
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            Resolved

            Address: 361335

            Hello sir
            My independent tv box id : [protected]
            Contact number : [protected] / [protected]
            Last 3 days independent has stopped broadcasting zee channels... For the same when i asked customer care they replied it will resume in 2 days and they are not ready registered a complaint even after 5 days... Today i got same reply again that wait for 2-3 days... And before few days star channel were stopped for 15-20 days.. And still not credit any benefits of that... Now same issue in zee channels... And all channels have disturbance issue from 5th may..
            I told customer care to register a complain but they refused to register and also take my 34 minutes on call... And now i am trying again and again to call they are not responding..
            Please take as action on this asap.. I already paid full amount of one year package... Very frustrated from this independent provider.. Pls take an action asap please please
            May 9, 2019
            Complaint marked as Resolved 
            hello sir there is the main problem that the company not replying any way ...i called customer care ..they are not registering complaint and told only fixed sentence "wait 12 hours" i am getting this reply since last 6 days ...the customer care executive told that we will arrange a callback for you within 24 hours but even after 4 days ..no any calls or message from company ..they gave a number to the customers that "Give us missed call on 976406990, we will contact you " i gave so many missed calls but no any response from the company ... I know you are asking any complaint number or response from company so you can take an action against it... But actually Customer care executives are not ready to register a complain, , they are not sending any emails, not replying any calls, missed calls and their call center number is also chargeable, 1800 419 1234 ::::::still we called there and hold till 20-40 minutes but the company is not giving response i pay for the year in advance ..now i need help from you please my contact number 8000732174 / 8849943285 [email protected]
            Reliance BigTV customer support has been notified about the posted complaint.
            View replies
            Dear Gaurav,

            We are sad to hear about the experience you had. You can get this channel along with all your other favourite channels as per your wish with DishTV. kindly share your contact details with us at [protected]@dishtv.in.

            Regards,
            Online Team
            DishTV
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              A
              Ankit Chaplot
              from Hanumangarh, Rajasthan
              May 6, 2019
              Resolved
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              Resolved

              Address: Udaipur, Rajasthan, 313001

              I took 2 connections of independent tv in december after a month hd channels stopped working then english channels and then kids channels and now zee pack is disabled from the company, i am highly upset with the promises done by the company and now they are turning off lot of channels slowly and slowly which is creating a headache to us. Also tried calling the customer care and waiting for 30 minutes but call got disconnected again.
              I need a refund for both of my connections now or start what all channels promised in the beginning from your side which includes all the hd channels and normal channels.
              Aug 6, 2021
              Complaint marked as Resolved 
              Reliance BigTV customer support has been notified about the posted complaint.
              View replies
              Dear Ankit,

              We are sad to hear about the experience you had. You can get this channel along with all your other favourite channels as per your wish with DishTV. kindly share your contact details with us at [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
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                N
                Naman Parmar
                from Gurgaon, Haryana
                May 4, 2019
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                Address: B-11 Badarpur Extension Badarpur Border new Delhi, New Delhi, Delhi, 110044

                Please help us to refund our money of rs 500 given on feb 2018 for reliance big tv... Neither your company replies not they give us information. Kindly check and help us. Registered number is [protected] and names of booked customer is brijesh parmar.. Kindly help us... Your company doesn't provide anything to us.. We call them but they never help us, its been 1 year and we are in a state that they never understand. Reliance is a fraud company. Kindly refund our money back...
                Reliance BigTV customer support has been notified about the posted complaint.
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                  R
                  rohitkhan1991
                  from Ahmedabad, Gujarat
                  May 2, 2019
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560100

                  Since last week i am training to get rid of error6 from my independent tv connection, but customer care is not helping out. They are just saying a technician will visit in 24 hours since last sunday (28/04/2019) but no one has yet came to resolve and calling again to customer care. They are stating the same that technician will come just have patience. Already 5 days are over how much patience independent tv needs from a customer to resolve an issue.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Reliance BigTV customer support has been notified about the posted complaint.
                  View replies
                  Dear Rohit,

                  DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

                  Regards,
                  Online Team
                  DishTV
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                    S
                    satish343
                    from Bathinda, Punjab
                    May 1, 2019
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                    Address: Hno 1014 nai abadi khanna punjab, Ludhiana, Punjab, 141401
                    Website: Reliance big tv customer care

                    I apply reliance digital dish on 8/9/2018 but till now not install nor refund from that co. I complain many times every time cc give me same complain no 1995323, no solution. Every cuctomer care tell fund transfer within 24/48 hours, but they are making we tell all details which we have. Tell me how i refund
                    Mobile no [protected]
                    Name satish kumar
                    Reliance BigTV customer support has been notified about the posted complaint.
                    May 04, 2019
                    Updated by satish343                     Not be resolved till now because this is fraud making by the company to the customers
                    May 16, 2019
                    Updated by satish343                     No updation till now from fraud company or his owner
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                      N
                      Nikhil Singh Rathore
                      from Indore, Madhya Pradesh
                      May 1, 2019
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                      I want reactivet my card my smartcard no. Is[protected]. And i am trying to contact with customer care but i do not contact.
                      Reliance BigTV customer support has been notified about the posted complaint.
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                        B
                        [email protected]
                        from Mumbai, Maharashtra
                        Apr 27, 2019
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                        Address: Kr puram, 560036

                        The customer care support is very bad. First you promised yearly pack, now you have changed. Now iam trying to change my regional pack to telugu from one month, but there is no response from your side. Called customer care multiple times, raised online complaints but till now it is not changed. Very very bad customer support. I regret now for opting independent tv. It is a waste of money
                        Reliance BigTV customer support has been notified about the posted complaint.
                        View replies
                        Mene 3000 deke independent tv liya, 1year free plan liya.
                        January me... Ab sare channel band ho gaye isme... Mere paise kon dega?
                        I complaint consumer court nd any legally court. Muje mera paisa chahiye.
                        Mayank kumawat
                        [protected]
                        Reply
                        Mene 3000 deke independent tv liya, 1year free plan liya.
                        January me... Ab sare channel band ho gaye isme... Mere paise kon dega?
                        I complaint consumer court nd any legally court. Muje mera paisa chahiye.
                        Mayank kumawat
                        [protected]
                        Reply
                        Error -400
                        Signal lost
                        Message displaying on screen
                        Reply
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                          T
                          Tinu Chandra
                          from Mumbai, Maharashtra
                          Apr 24, 2019
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                          Address: Patna, Bihar

                          I have paid some amount of money a long time before for the channels i want to have but i have not got them yet even the costumer care is not picking up the call. Even i am not getting proper channels. What a poor service you are providing
                          This is complete cheating neither i am getting any information about my channels nor any message regarding them i don't want but i have to complain if my problems are not solved.

                          Therefore i request you to take a look on my problem.
                          Reliance BigTV customer support has been notified about the posted complaint.
                          View replies
                          Dear sir

                          CA Id No.0430CC07

                          I would like to inform you that last 2 week most of the star channel is showing error code 200.

                          I also inform you that all the channel is free for one year.I also draw your attention with out information most of the channel is unsubscribe

                          kindly look into the matter and resolve same

                          WITH REGARDS
                          PINTU JHA
                          Reply
                          Mere pese vapis kare mujhe aapki use nahi karni dish star ke channel koi bhi nahi a rahe hai mere paise vapis kare me upper complaint karunga yeh dish mujhe bola gya tha pure channel aate mujhe 3000 rupey fraud liye Gaye hai Mene yeh Maya ke yaha se li
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                            R
                            Rasshi jain
                            from Amroha, Uttar Pradesh
                            Apr 24, 2019
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                            Address: Panipat, Haryana, 132103

                            The star channels are not been forecasted by reliance big tv since 15 days. This is my second complaint. No action has been taken by the regarding authority. Also the customer card number is not picking up the call. The urgent and strict action should be taken against the company. Even then if i’ll not get the response against this, i’ll proceed further to the consumer court.
                            Reliance BigTV customer support has been notified about the posted complaint.
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                              M
                              Mukeshgsk
                              from Mumbai, Maharashtra
                              Apr 24, 2019
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                              Address: Surat, Gujarat, 395017

                              Independent dish tv pre booked dth connection in november-december 2018 and they provided offer of 5 year free subscription. Now they are not providing it so i want many pre-subscription money back with interest amount is 499. When we contacted independent dth they told you can get your money back now we don't provide any connection so please i want my money back
                              Reliance BigTV customer support has been notified about the posted complaint.
                              View replies
                              Dear,

                              My Relience Independent TV Model No is DHA042170, from today morning I am finding inappropriate connection problem, kindly resolve it plz.

                              Regards
                              Damresh Mishra
                              [protected]
                              Reply
                              As I ordered it daily I am calling from 6 month their is no response.they told to refund the amount I have mailed 20-30 times till now.but no response.my registered mobile number [protected] and my account details are
                              Ac no:[protected]
                              Mohammed abdul sami
                              Union bank of india
                              Ifsc codeUBIN0536512
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                                A
                                Ashwin Gudemane
                                from Bengaluru, Karnataka
                                Apr 24, 2019
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                                This is regarding reliance big tv (Independent tv) installation refund. I had received a call from independent tv saying that the refund for my installation has already been done. However, i haven't received the said amount in my bank account yet.

                                Name: ramadas g

                                Customer id: [protected]

                                Booking id: 14539783

                                Booking date: 30 march 2018

                                I've been doing repeated follow-ups but to no avail. Please look into the matter and do needful.
                                Reliance BigTV customer support has been notified about the posted complaint.
                                View replies
                                As my I'd 042e3f01 since the date of connection 19/01/19. My remote not working they never give complaint no and never solve problem biggest cheater in India I would say never take this connection even they give whole life free.

                                M k Sharma Jaipur Rajasthan
                                Mb no [protected]
                                Reply
                                Not getting signals always show error400
                                Reply
                                No Channel Is Found
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                                  M
                                  Manish14n
                                  from Bengaluru, Karnataka
                                  Apr 23, 2019
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                                  Address: House no 18, 2nd floor,Flat B2, Gali no 56, S block, DLF phase 3, 122002

                                  Hi reliance team,

                                  I have booked connection on 1st march 2018, booking id 12503778. After many follow ups, your customer care denied always for installation of new connection. It should have been installed within 45 days as per your promise but you have failed. Kindly return my rs 499 with compensation otherwise i will take legal action against your company.

                                  Thanks,
                                  Manish chauhan
                                  [protected]
                                  Reliance BigTV customer support has been notified about the posted complaint.
                                  View replies
                                  Sir, I am not able to watch some channel like starplus, stargold etc..
                                  When I visit on that channels then it tells that, Channel temporarily unavailable due to technical reasons.
                                  Reply
                                  I have 3independent set top boxes they were not working for last 3days, they are connected with one dish antenna, error 400 displayed on TV screen. Plz help me out. Your costumer service are always not reachables. My contact number is [protected]. I have contacted you but couldn't get to you.
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                                    S
                                    Shashank narwar
                                    from Noida, Uttar Pradesh
                                    Apr 22, 2019
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                                    Address: House no.1 krishna enclave near chanda devi school ukkharra road agra, Agra, Uttar Pradesh, 282001

                                    There are many channels in your setup box are not available... And since 1 weak the package os star channels are also blocked... Please resolve all these problem there are many consumers of independent dish you cheated on us... If there you will be not actioned on it i will be go to the court on the case of cheating with your consumer's... At that day you will not open the hd channels but block all star channels or another chanels upto 100 channels missing in your setup box... So kindly resolve all these problem...
                                    Reliance BigTV customer support has been notified about the posted complaint.
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                                    They are not responding about my concern
                                    my set of box not working last 2 months and I already paid for one year subscription plan
                                    my customer id [protected]
                                    contact no [protected]
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                                    502
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                                    All the star channels are not available on your platform.i.e independent TV...so i want a legal action against reliance big tv(Independent TV).
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                                      mayank brahmbhatt
                                      from Mumbai, Maharashtra
                                      Apr 22, 2019
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                                      Address: B102 sahyog appartment 1 sec.6, Vidhyadhar nagar, Jaipur, Rajasthan, 302039

                                      For the last one week we are not getting the star channels... No response when i try to contact their customer care. I try customer care but i can't connected to them we are giving all the. Money and can't see ipl this is vey bad service i ever see company take all the charges and we can't watch the channels we want please take an action against it. Thank you
                                      Reliance BigTV customer support has been notified about the posted complaint.
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                                      Iam very very unhappy of your service from last 1 year our setupbox is not working we have rechgre at 3 or 4 times then also its not working its just showing again rechegr frst i dnt knw what is the problem... Please send the service engineer or technician to correct that one
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                                      We subscribed independent tv for ₹2500 per year which assured 300 channels but we are experiencing a lot of disturbance and stoppage.If this is not corrected soon we will complaint to consumer court.
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                                        Harie Gomoji
                                        from Chennai, Tamil Nadu
                                        Apr 22, 2019
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                                        Address: Mangal moorti Gomoji house,Tere Gully 3, Versova, Andheri W, Mumbai City, Maharashtra, 400061

                                        From Morning I am unable to view any channels on my Independent TV. Made many complaints on their Web portal no response. Made many calls on Customer care but in vain. Why Govt can't look into this? They have cheated with poor service. Will appreciate if Independent TV can reply back.

                                        Given a call back to the Technician who have install this, but he is not replying back. Feels like they have lootere my money and given back the mental harresment.
                                        Reliance BigTV customer support has been notified about the posted complaint.
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                                        I have made on line payment of Rs.499 about march-April 2018 but due to any problem of Reliance and asked for refund, so please refund my payment at the earliest.
                                        Name: SHAILENDRA MODI
                                        Mobile No.[protected]
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