Reliance BigTV Complaints & Reviews

i purchased reliance bigtv dth on 15 september 2008 and it was installed on 16 september 2008 and i was told that it would be activated with in 2-3 hours but it has been more than 10 days it is not activated yet i have lodged about 5 complaints on its helpline but no action has been taken yet.

please help me!!!...

Hi,

We had ordered Big tv max pack with one year subcription costing of Rs 4999/- . After 1 week of installation sabtv, aaj tak and tej channels were restricted to us. We called up the customer care, and every time they say that it would be solved within 48 hours..We are calling the cutomer for the past one month and raising several complaints, but still no action is been taken. God knows when their 48 hours will come to an...

hi
i ordered for 2 set top boxes of reliance big tv from the reliance world store.installation was prompt and i was supposed to tell the installation guy the channel plan i want to activate.so i asked for southmaxfor 1 tv which costs rs 4990 and another plan which costs 2990.so the 2990 plan is ok but as far as the south max 4990 plan is concerned, they activated another plan called max plan instead of the south max plan.i opted for...

i purschased a realiance big tv dth with the plan of Rs.3990 with one year premium pack. but the company udated my profile with three months plan. i talked to customer care and told them that my plan is for one year not for three months. but now they are saying we cant help it now ur plan can't be change. i want to know why my plan can't be change as their is not my fault. but they are not listening. i should say that reliance is...

hello.my name is sr sukjinder singj s/o sr sarabjeet singh vill- suba kahan chand tehsil & disst ferozpur punjab.my id no[protected].my dish is not working properly.big tv is bundle.firstly they take long time for instaulation .now it is not working.i submit so many complaints to custmor care, but no action has been taken.i am feeling helpless....

I purchased a BIGTV connection which stopped working within 3 days from installation. I made a compliant to the Customer care which i think should be awrded the "Lousiest Call Center". My Complaint number is 75766814 made on the 13th September. The complaint was registered and i was promised that the service engineers would fix the set top box within 48 hours (Imagine such a long time to fix a simple problem.). But the 48 hours...

i am attaching my complaint which i had given on Bigtv Email id / Customer care :-

08/09/08
From
Manish Priyadarshi
Card No –[protected]
Work Order No – [protected]
Domlur Layout, Bangalore - 560071


To,
Reliance BIG TV Ltd.,
Business Head Quarters, 4th Floor,
Dhirubhai Ambani Knowledge City,
Navi Mumbai 400710, Maharashtrabr...

I purchased the Big TV on 1st September(Bud luck for me) thinking that reliace will be very good option. But I was taken for a ride as there were a bunch of in the name of customer service and a bunch of fools in the name of engineers and neither of them dont know what they should do.

Date purchased:[protected]
Complaint nature: till now I am getting only gyan TV and no other channels are coming. Its saying to subscribe...

These [censored] Bas*****ds say that in 2500 they will give 3 months premium pack free. I bought DTH on 31st Aug and since last two days all ZEE channels have vanished, (it says pay amout for using it).

Second they have only one no.[protected] an one toll free[protected] no. Both are useless. If a person has to complain how can one do it god knows....

i request all o[censored] not to take reliance big tv set up box becoz there s n o service after sales, i took this connection week back and frm past 3 days i am not able to see any prgrams exept gyan mandir and preview, i spoke to customer care several times they are advicing me to reset my set up box and i did it for several times tooo, i am fed up with reliance big tv, i want to know is there any one out there in this company to solve this issue...

I bought Big TV's Set Top Box on 2-Sept-2008 and called the same day for scheduling installation. I was told that the installation will be done before 72 hours of calling. But till today 11-Sept-2008, no installation was performed, not even I received a call from BigTV to let me know the status. I called BigTV customer care after 72 hours and they gave me a complaint no 75317231 saying that my installation would be done within 24 hours...

I have taken a BIG TV connection 15 days before and after 15 days i got a message that I am not subscribed to view any channel appears on my TV screen.
I have called the local service provider at Ambala Cantt Mr Lalit Sharma.but his response was not satsfactory.
I also called up the customer care and they give me a complaint number : 75535046 and assured me that my problem will be resolved in a few hrs. But after 20 hrs when...

I have taken a new Big tv set top box on 30th august and i have requested your customer service for new installation.The excutive generated a work order id - [protected] in the name of Biswabhusan Mohanty and told me it will get installed within 24 hrs. on 31st another executive gave me a complaint no.75028925 and told as i am in karnataka, it will take 72 hrs to get installed.again on 3rd i called he told me immediately your engineer...

Hi I am sunil selukar, Just 2 days before I got the connection of Big TV. I said the men from Reliance company to attach 25 feet cable.
But they attached only 10 feet cable.Now I am calling them to reattach the cable but they are refusing.I paid all 2500 for that. Also i think cost 2500 is too much.I didn't got the Reciept yet.
It's not the good way.
Please do something for this.I am an alert consumer....

I bought bigtv launch offer Rs1990 and have called the Reliance customer care and raised service requests several times. Last time, they promised I will get a callback within two hours. 24 hours has elapsed but no response. Can I go back and get the refund for this junk? I am in Koramangala, Bangalore( 5 km from the center of city). I think reliance just knows to sell set top box, they have no installation personnel. BEWARE GUYS, THEY ARE...

Complaints on "Reliance - BIG TV"

Reliance - BIG TV
registered on 18/04/08
BIG TV - Poor after sales & hopeless service
I have taken, so called, Big TV in the month of april 2008. There is dellay in installation.. The same has been intimted to their call centre by way of complain (17 to 18 time complains), they promised that an engineer would come and istall it in some days. Till date...