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Reliance BigTV Complaints & Reviews

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Updated: Jan 29, 2024
Complaints 3246
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772
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Reliance BigTV reviews & complaints page 8

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K
K.Santosh Reddy
from Pune, Maharashtra
Apr 18, 2019
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Address: NA, Ganjam, Odisha, 761020

Really frustrated with the kind of service and unlawful actions. I have ordered the big tv in april-2018 however money taken by ambani group still it has not delivered. Mr. Anil ambani do you think you can survive without proper service and i want to know does he also become a bankrupt like the so called people in india. Just understand the customer frustration level. Just cheap.
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    A
    amar.kushwah
    from Delhi, Delhi
    Apr 18, 2019
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    Address: 346 Kushwah Nagar Banganga Indore, Indore, Madhya Pradesh, 452015

    I tried calling customer care of so called independent tv (Reliance big tv) [[protected]/[protected]]but unable to contact them, also i send the mail but did not received any mails from their side.

    Many of channels also has been closed and service provider has already taken 1 year of advance money, no response on customer care & email as well.

    Mo contact no [protected]
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      D
      dileep.niper
      from Hyderabad, Telangana
      Apr 18, 2019
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      Address: Plot#135/A, Pranav Sri Residency, Samatha Nagar, Addagutta Society, KPHB, Hyderabad, Hyderabad, Telangana, 500072

      I have pre-booked for reliance digital tv connection in feb 2018 and i have received the connection after 8 months. At the time of booking, the commitment is giving all hd channels over a period of 1 year. But they are stopping to provide many channels in the name of trai mandate, whereas the mandate supports the user and clearly stated that long term pack shall be continued to commit duration and committed channels without any price rise.

      First, they have disabled all hd channels, then they are continuously disabling different channels. Now i hardly get 50 channels and that too relay is very bad.

      The customer care service is not even responding to the calls that we made.

      You can contact me at [protected]
      Reliance BigTV customer support has been notified about the posted complaint.
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        S
        shashi1977
        from Lucknow, Uttar Pradesh
        Apr 17, 2019
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        Address: 283/619 Harchandpur, Garhi Kanaura, Lucknow, Uttar Pradesh, 226011

        Sir you tell in the channels screen for your system updating for 7 days but u cut my channels your customer care number always busy please issue my channel till giving your time one year. So i did not call u. Please subscribe my zee family pack, star pack, sony pack, cartoon hd pack, news 18 pack also in minimum collection value. I don't want to see south pack. Please don't give me any south pack.
        Reliance BigTV customer support has been notified about the posted complaint.
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          A
          Anis Dayani
          from Surat, Gujarat
          Apr 17, 2019
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          Address: Surat, Gujarat, 395007

          Customer id is [protected].

          None of your contact numbers work, always busy.

          Earlier i was using videocon tv after that you came with your product in which i have to pay rs.2250 for freedom 1999 pack. Only because of this i have chosen your product. But this was my biggest mistake because you guys are continuously cheating me. First, you have disabled all hd channels, then you guys are continuously disabling different channels.

          From last 3 days star sports 2 starsports1 hindi, star sports 3, star sports select.

          /temporarily not available due to technical reasons". And thanks to you already blocked my sports hd channel, so i won't be able to watch ipl.

          Respond me asap
          Reliance BigTV customer support has been notified about the posted complaint.
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            J
            Jitendra baberiya
            from Kotputli, Rajasthan
            Apr 17, 2019
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            Address: New Delhi, Delhi, 110092

            I have taken long term pack on 1 dec 2018 which includes all sd and hd channels. But service provider stopped so many channels in the name of trai mandate, whereas the mandate supports the user and cleary stated that long term pack shall be continued to committed duration and committed channels without any price rise.
            This is for necessary action.
            +1 photos
            Reliance BigTV customer support has been notified about the posted complaint.
            May 06, 2019
            Updated by Jitendra baberiya
            still not resolved.
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              B
              BALBIR SINGH
              from Faridabad, Haryana
              Apr 15, 2019
              Resolved
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              Resolved

              Address: SANJAY COLONY, SECTOR-23, Faridabad, Haryana, 121005

              I have purchased reliance independent tv set top box. But after purchased i have so much complaint due to poor quality of picture & set top box. Mostly channels are not working & shown error 200. There is lots of channel has been blocked by the company which was already in his package at the time of booking. As company has cheated to the customers to get advance installation & uncompleted packages. There is so much important entertainment channel has been blocked by independent tv. I have purchased this for entertainment purpose but it's give me so much trouble & mentaly harshment. This company is not reliable & cheated to customers.
              I so much request to return my money back & i don't want to take more mental problem to used this dth but they has not refund my money back. Please help

              Thanks
              Balbir singh
              Faridabad
              Mobile [protected]
              Apr 19, 2019
              Complaint marked as Resolved 
              There is no response from the company they neither give dth service nor refund my money. There any contact number is not working independent tv has totally fraud company and making fool to customers
              Reliance BigTV customer support has been notified about the posted complaint.
              Apr 19, 2019
              Updated by BALBIR SINGH
              There is no response from the company they neither give dth service nor refund my money. There any contact number is not working independent tv has totally fraud company and making fool to customers
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                S
                Shweta Chourasia
                from Mumbai, Maharashtra
                Apr 15, 2019
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                Address: Mumbai, Jaipur, Rajasthan, 302019

                I am having bigtv connection and have taken one year subscription. For last 4 months they are not provide any service except sab tv. I have registered compliant on their customer care number [protected] but it was not resolved. The company has been now taken over by independent tv, i have requested 3 times to them also to restore the broadcasting services but they are also not paying any interest to it.

                When a company is sold out, why is the interest of consumer not kept in mind. The reliance digital tv must refund my one year subscription and also get new set-up box of independent tv installed.
                Reliance BigTV customer support has been notified about the posted complaint.
                I had taken 1999 freedom pack, with which they promised all channels and 12 hd. Now majority of the channels has been removed. Kindly look into this

                Regards
                Jithin
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                  P
                  Pradeep Pradeep Kumar
                  from Anantapur, Andhra Pradesh
                  Apr 14, 2019
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                  Address: Amroha, Uttar Pradesh, 244255

                  I'm kuldeep singh i booked a connection on 6 august 2018 but you didnot install till now
                  My account number deatil is
                  Bank - hdfc
                  Name - kuldeep singh
                  A/c. [protected]
                  Ifsc. Hdfc0002839
                  Branch. Hasanpur
                  Mob. [protected]
                  Email. [protected]@gmail.com

                  Address
                  Village and post gangeshwari tehsil hasanpur dist amroha uttar pradesh
                  Pin 244255
                  Reliance BigTV customer support has been notified about the posted complaint.
                  नमस्ते जी
                  हमारा independent TV. नही चल रहा है
                  Error 200,
                  Please solve this
                  CA Id 042E8312
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                    A
                    A M Shamsher
                    from Noida, Uttar Pradesh
                    Apr 14, 2019
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                    Address: Pune, Maharashtra

                    I have reliance big TV connection from more than a year, but it is very frequent that signal lost and such error keep coming
                    We have package till 2023.
                    I am highly disappointed by reliance big TV services.
                    It is just horrible.
                    The frequent error is 400 signal lost. Though the weather is clear.
                    This issue is now occurring for last 3 days
                    We are paying and not getting any good service
                    Reliance BigTV customer support has been notified about the posted complaint.
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                      V
                      Vaibhav37
                      from Haridwar, Uttarakhand
                      Apr 14, 2019
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                      Address: 249407

                      Dear sir

                      My registered mobile no. is [protected].
                      Firstly i m not able to watch any channels in independent tv right now because i called your wrost ever CUSTOMER CARE today and your CUSTOMER CARE person asked me to do some settings in independent tv and after his instructions we do these settings and after that signal strength and quality strength become Zero.I told that time to CUSTOMER CARE person and he asked ne to hold the line and after 42 min. call disconnected.

                      I already registered complaint regarding so many channels shows Error-400 in 08/04/2019 via complaint no. is 2678732 and CUSTOMER CARE gives tentative resolution time 24 hours that service technician will come and resolve connection problem but still problem not resolved nor any technician come to my home.

                      From last five days i regularly call CUSTOMER CARE for this and every day the same ### they asked that they forward my complaint to seniors within high priority and i have to wait 24 hours for technician visit but nothing happens at today 07 p.m.

                      I continuosly called today from 4pm To 6:45 pm and every time they hold my call and almost my every call disconnected from CUSTOMER CARE end.

                      CUSTOMER CARE refuses to give there service distributers mobile number, refuses to give appellate authority or nodal officer number and not even transfer CALL TO their senior representatives every time i asked to do them.

                      If Independent tv is not able to provide services to their customers than why they cheat customers, why take money and why any customer use independent.
                      I won't wanna use this kind of Wrost service in future.

                      I booked this connection in 14/03/2018 and it installed in 23/01/2019 and in the time of booking company ask to install within 45 days and installation done in 10 months so this company is zero in the name of service.
                      Reliance BigTV customer support has been notified about the posted complaint.
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                        T
                        Tarun mansharamani
                        from Raipur, Chhattisgarh
                        Apr 11, 2019
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                        Address: Raipur, Chhattisgarh, 492001

                        I am having two independent connection but channels are not coming from last one week i have contacted customer care many times but till date not got any resolution and channels are not coming. We switched from tata sky to independent tv because of trust.. But getting a pathetic services.. Please look in to the matter and resolve tha problem as soon as possible.

                        Tarun mansharamani
                        [protected]
                        Reliance BigTV customer support has been notified about the posted complaint.
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                          P
                          prabhjot virdi
                          from Kalanwali, Haryana
                          Apr 10, 2019
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                          Address: Mohali, Punjab, 140301

                          This is prabhjot from mohali. I have this independent tv installed around 6 months back and it has been almost 3 months that i am going without any signal and unable to view any channel. Numerous times complaints were lodged with customer care but they had not sorted my issue as of yet. Now, i am writing this to see if i can get my issue solved. I am feeling very frustrated by availing services of independent tv and would like you to please solve this as earliest as possible.

                          Waiting for a timely response from your part.

                          Please share response at [protected]@gmail.com
                          Reliance BigTV customer support has been notified about the posted complaint.
                          Respectively,
                          I Booked Reliance BigTv Connection On 4-4-2018. But I not Yet Installation My Connection That Commenced on 15 july 2018. My Booking Id Is 14540096, No of Connection is 1.

                          no signal for the past 3 months. - Comment #3401622 - Image #0
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                            S
                            Shashank Kachare
                            from Siwan, Bihar
                            Apr 9, 2019
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                            Address: Kothrud, Pune, 411038

                            I have pre booked for new connection on 20th march 2018 and paid rs.499 + 499 = 998/-.
                            As per website within 30 to 45 days it will be installed.
                            But no installation and no further communication.
                            When i call customer care for refund they took all require bank details but not refund been processed yet.
                            I am fed up with your customer care team, need to fix this issue and want refund of my complete amount.

                            Payment id [protected]
                            Booking id - a12941874
                            Number of connection - two
                            Payment date - 20th march 2018
                            Total payment - rs. 998.00
                            Reliance BigTV customer support has been notified about the posted complaint.
                            May 13, 2019
                            Updated by Shashank Kachare
                            Not received any revert…????

                            When will you process the my refund….????
                            Sep 05, 2019
                            Updated by Shashank Kachare
                            Reliance Bigtv — non installation of reliance big tv connection even after 18 months passed

                            I booked two Reliance Big TV connection on 20/03/2018. My booking id is A12941874. My customer id is[protected] and
                            My registered mobile no. Is [protected]. It was assured by you that the connection will be done between
                            30 to 45 days. But till date i. e. After approx 18 months it has not been installed. I called several
                            Times to customer care and every time they gave false assurance. It is not up to the mark of such a big network of reliance. I am sorry to say that now i am
                            Feeling to be cheated. I can't wait further more. I would
                            Like to cancel my registration. So please refund my booking amount of 998 Rs. to me on priority.

                            Payment ID[protected]
                            Booking ID - A12941874
                            Number of Connection - Two
                            Payment Date - 20th March 2018
                            Total Payment - Rs. 998.00
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                              Balaji ballu
                              from Mumbai, Maharashtra
                              Apr 8, 2019
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                              Address: 560072

                              Guys don't take independent tv, they are totally faking every one, & don't trust this dth operator,,,
                              Taken a new connection by paying 3000rs all channels for 1year,, without any interept as there plan itself,, for first 3 months they have given all channels,,
                              Now they says as per trai rules we can't able to give all channels u must sellct only one language that much only... Can provide
                              Reliance BigTV customer support has been notified about the posted complaint.
                              I have ordered your tv i.e. reliance big tv(independent) on 6th march 2018 my order is not completed.why???

                              not providing channel after paying money - Comment #3401467 - Image #0
                              After lots of complaint yet my independent TV connection not working yesterday we call again then no any response from customer service

                              One year no service charges
                              But customer care demand service charges 300 for sending technician

                              This is very poor service

                              My mo no is [protected]
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                                R
                                Raghav548
                                from Hyderabad, Telangana
                                Apr 8, 2019
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                                Address: Nizampet, visishta apartments, near Siri Balaji towers, Hyderabad, Andhra Pradesh, 500090

                                I have pre booked of reliance big tv on 04.05.18 vide booking no. 14513356, and you are installed the same on 05.08.2018 vide customer id no.[protected]. My registered mobile number is [protected]. I have not find my smart card number in set up box.

                                Please tell me my independent tv smart card number. So i have use reliance tv app and update my channels and update my service.
                                Reliance BigTV customer support has been notified about the posted complaint.
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                                  K
                                  krishnam527
                                  from Bengaluru, Karnataka
                                  Apr 7, 2019
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                                  I have taken freedom 1999 plan and switched from airtel to independent tv. All of sudden channels not working from april 1 st and there is no communication sent to me and didn't seek my approvals to change the plan. I tried calling customer care numbers but it always says the customer is busy on another call. Not sure what and whom they talking 24/7. I tried more than 100 times but no response. Somehow compromised and get in touch with local dth people and they told to buy packs. I wanted to give a final try and bought packs but still channels not coming. I became fooled again. Such worst service.. Last but not least, one month back i raised a complaint to replace remote and they told 48hrs ll replace it. But it's been 30days no response. I managed to get in local dth with 450rs.

                                  If it don't resolve this by tomorrow, i'll switch back to airtel dth.
                                  Reliance BigTV customer support has been notified about the posted complaint.
                                  Hi,

                                  Since 3 days I am getting error code 200 for most of the channels. I already subscribed for 1 year validity, I even called customer care but no response. Please fix the same immediately. My registered mobile number [protected]. Even I am unable to view the HD channels since 1 Month. Kindly fix this issue immediately.
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                                    L
                                    Lhya Chaty
                                    Apr 5, 2019
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                                    Address: Perumahan CGS Cikarang blok E8 no.39 RT 003 Rt 016 lemahabang Cikarang 17550, 17550

                                    Error eo: recoder has signal problem.. It was starting from 4/4 untill now 5/4.. I can't watching anything. And there is no improvement from big tv side. Fyi., am always payment before due date. Why this case always be happened again, and again. Thanks and am waiting for your improvement!!! Asap.

                                    Thanks

                                    Natalia id#[protected]
                                    +1 photos
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                                      J
                                      from Solan, Himachal Pradesh
                                      Apr 5, 2019
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                                      Address: JASVINDER SINGH VILLAGE HARIPUR TOHANA PO SHIVPUR TESHIL PAONTA SAHIB HP, 173025

                                      Respected sir

                                      With regards i am jasvinder singh village haripur tohana po shivpur paonta sahib district sirmour hp 173025. Sir i was booked big tv online on 16th march, 2018 and reference no. Is (A[protected]
                                      But not installed yet time, please refund /or resolved my problem. I shall highly thankful to you for this kindness.

                                      Regards

                                      Jasvinder singh
                                      Phone no[protected], [protected]
                                      +1 photos
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                                        faria anam
                                        from Aligarh, Uttar Pradesh
                                        Apr 4, 2019
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                                        Address: Aligarh, Uttar Pradesh, 202001

                                        I made pre booking of reliance digital tv on[protected] but i did not recieved till now .. my reciept no. is MH[protected]... bookind id is 14539333 payment date is[protected] ..payment amount is 500 .. payment mode is debit..
                                        i am trying to contact but couldn't not contact with the reliance digital tv. i want my refund or send me the box as soon as possible
                                        +1 photos
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