Comments
Technician came & just restarted the server. Informed me that the issue has been solved. Told him that uploading speed is not good as before but refused to do anything as downloading speed was around 90-100 kbps. After the 1-2 hours of solving it, again it's as it is (as always).
Check here
http://www.speedtest.net/result/[protected].png
Before 1-2 month
Download Rate : 1 mbps
Upload Rate : 1 mbps
1-2 months before, there was a wirecut near server and they solved but w/o "cascade"... From onwards facing the issue.
There are 2 other customers facing same issue.
Problem isn't solved yet but the bill is generated.
Worst ever experience.
Check here
http://www.speedtest.net/result/[protected].png
Before 1-2 month
Download Rate : 1 mbps
Upload Rate : 1 mbps
1-2 months before, there was a wirecut near server and they solved but w/o "cascade"... From onwards facing the issue.
There are 2 other customers facing same issue.
Problem isn't solved yet but the bill is generated.
Worst ever experience.
Can't comment on the previous thread (BC of site issue) So writing here,
Previous Complaint : https://www.consumercomplaints.inreliance-broadband-complaint-not-resolved-c941222
Technician came & just restarted the server. Informed me that the issue has been solved. Told him that uploading speed is not good as before but refused to do anything as downloading speed was around 90-100 kbps. After the 1-2 hours of solving it, again it's as it is (as always).
Check here
http://www.speedtest.net/result/[protected].png
Before 1-2 month
Download Rate : 1 mbps
Upload Rate : 1 mbps
1-2 months before, there was a wirecut near server and they solved but w/o "cascade"... From onwards facing the issue.
There are 2 other customers facing same issue.
Problem isn't solved yet but the bill is generated.
Worst ever experience.
Previous Complaint : https://www.consumercomplaints.inreliance-broadband-complaint-not-resolved-c941222
Technician came & just restarted the server. Informed me that the issue has been solved. Told him that uploading speed is not good as before but refused to do anything as downloading speed was around 90-100 kbps. After the 1-2 hours of solving it, again it's as it is (as always).
Check here
http://www.speedtest.net/result/[protected].png
Before 1-2 month
Download Rate : 1 mbps
Upload Rate : 1 mbps
1-2 months before, there was a wirecut near server and they solved but w/o "cascade"... From onwards facing the issue.
There are 2 other customers facing same issue.
Problem isn't solved yet but the bill is generated.
Worst ever experience.
Dear Chintan,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
But when ?
3 months, 6 months or more ???
No problem if you won't solve my problem, I am the fool will pay you on the time regularly.
See my last comment date, it's more than 5 days.
Again 2 complaints to Higher Authority (Reliance Secretariate), & result is null.
The worst ISP & worst customer service.
3 months, 6 months or more ???
No problem if you won't solve my problem, I am the fool will pay you on the time regularly.
See my last comment date, it's more than 5 days.
Again 2 complaints to Higher Authority (Reliance Secretariate), & result is null.
The worst ISP & worst customer service.
And it's never been resolved.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications