Reliance Communications Complaints & Reviews

dear sir, i am using my no.[protected] deducted charges auto. as i didnot asked to do so. this thing happened 4 times with me. why reliance cheat us by unethical work. i was having 4 reliance no. i closed every no. as by this wrong customer policy. i donot suggest people to go with reliance because auto deducted amount without any reason (again & again)...

Sir,
I am surprised to know that a big company like reliance assumes that the customers as fools and tries to find out new new ways of cheating them.

I am having a reliance (Smart) sim having number[protected].
I have not subscribed any sevices on this no.

On 6th september 2014, i recharged my sim with rs. 120, on which i got rs. 120 as balance.

After that, 2-3 days later reliance...

my mob no. is [protected], i am submitting my complaint on customer care no 198 from last month but still my netwok probleme is not solved. whenever iam calling on 198 custome care no. that time repesentative tells me that ur complaint already registered but they are not giving any kind of information of my complaint. And they are giving not perticular time or date of solving of my complaint. when iam asking to talk with their officers they...

Dear Sir, I am a customer of post paid connection for my No.[protected] since last 5 years. I requested a change of this connection to GSM through M/s Chanderaprabha Enterprises, Janakipuram near Engineering College crossing Aliganj Lucknow on 27th August 2014 after submitting all required documents for ID as well as address proof. But sorry to say my services stopped two times within a wee of k and still is not working for want of verification...

Logged a grievience case in president secretariat cell as well. its continuation of my previous consmer complaint shows all conversation proofs which I went through and wasted 2 hrs. I don’t get the speed I deserve (2Mbps which I Pay for) hence I wanted to switch over to 1Mbps plan. They said first and company policy doesn’t allow it. Then they agreed to change to 549Rs plan. When I acknowledged it they constantly disconnected...

I have got a call around 17th/18th August, 2014, from Reliance customer executive who has mentioned his name as Prashant and the Mobile number was-[protected]. He offered me Reliance CDMA postpaid plan- Rs. 899 + Tax= Rs. 1014 in which all calls in india in any number will be free unlimited, if I convert my reliance CDMA prepaid number to POSTPAID number. He asked me to submit my document and money as soon as possible either to their agent...

On reliance website its given that u get 1GB data in Rs 156 and same has been confirmed by Cust Care . I recharged my mobile [protected] But i got ony 600 MB of data . When i complained i was told that u get remaining in 48 hours. But now they are telling plan has been changed. If plan has been changed then why website and Cust Care is giving wrong information ? I want my remaining data ....

I checked reliance website on 11sept and found that 1GB 3G plan costs 156 Rs,
When i recharged i just got 600MB . When i complained i was told i will get 1 GB in 48 hrs.
But now the Customer Care ppl are telling that plan has changed. If the plan was changed then the website should be updated and Cust Care ppl should know about it.

http://www.rcom.co.in/Rcom/personal/3G/HTML/PrepaidDataPacks.html
br...

sir, Today I have recharged of 10 rupee in this phone no:[protected].But all main balance deducted today and after calling to the customer care they said that a service is activated but few days before i said to deactivate this service.They did not do it and my main balance is also not refunded.So what do I do?Please give me a proper solution....

Dear Sir / Madam, I have recharged my mobile (Mobile number: [protected]) with Rs. 57 on September 11, 2014. They deducted my balance, but I didn't get any benefits that were mentioned on their website. I complained to them on the same day regarding this.They told me to wait for 48 hours. After 48 hours, they told me to wait for more 1 day. Today I called them, they are again saying to wait for 1 more day. I told them to forward my call...

I use Relaince dongle at home with number [protected]. Currently I am having a plan with monthly subscription. Now Reliance on their website has advertised a new plan where the customer can upgrade for higher package (GB) for the same amount. When I called to upgrade they took the request and they said it will take 48 hrs to process and another one month to activate because my billing cycle is next month. Now the issue is, last time when I...

I am using reliance Broadband connection and one land line connection. Broad band (Services Opted :Land line and Broadband, Rate Plan: :WCCI699T), Land line (Services Opted :Land line, Rate Plan: :WFLONEIND). Initially I was receiving a bill with the amount 931 which includes 699 rent for broadband and its service charge, and 130 rent for another Land line and its service charge. Total comes around (785+146 = 931). I was not using the land...

Dear Sir / Madam,

I was a reliance loyal customer & holding following two Reliance Data card having nos[protected] / [protected] . I was paying 3 months & 6 months advance rental for this two cards .

I wanted to discontinue this card services & already informed Aastha communications ( Reliance dealer / Ajwa road / Vadodara ) that this will be my last billing cycle & I wanted...

I was Purchased Reliance Pro 3 Data card on 2nd Sep. 2014 for my personal uses and it was activated 4th Sep. 2014 and also I have submitted all documents at the time of Purchasing. It was working fine till 9th Sep. 2014 after that I am facing error “A connection to the remote computer could not be established, so the port used for this con…” then I called customer care number and they done some troubleshooting and after that they raised...

MY moblile no:-[protected] bill amount:-370 paid at reliance webworld, paradise, secundrabad on 13/8/2014. but Amount is not credited my account still today and my mobile services are suspended on 15/8/2014 and still not resume my services. bill no :-338750 book no:-12550. i given a compliant on 24/8/2014, but not resloved and i got next month bill with monthly rent and late payment charges. i called so many times to customer care...

It not a matter of money its a matter of wrong information and that should be a fraud. I recharged my no. [protected] with Rs 79 pack from rcom.co.in where it is clearly mentioned that - Local onnet UL for night+500 STD onnet minute for 14day, mean 500 STD min if free for onnet without any time bounding and after recharge i get the msg "Enjoy Ultd R-R local night call(11pm-6am)+ 500 R-R STD min. mean again here does not mention any time bounding...

My Reliance CDMA phone has been stolen from Allahabad Railway Station on 12 Sep 2014. There are no reliance office in Allahabad so that I can apply for SIM block in person. Its my urgent request to block the SIM ([protected]) and help me to get a new SIM of the same number as soon as possible....

Despite of complaining again and again my problem is not solved yet. I have submitted letter for disconnection at the nearest Reliance branch- Gajuwaka on 5th-Dec-2013. My DataCard number is [protected]. At that time your Reliance Executives said that with in a week your connection will be disconnected. After that without any information the unused month bill is get generating and I am getting calls continuously from reliance care...

Dear Sir,
I am using reliance GSM prepaid mobile no +91-[protected].I do not want to any Value added service.But reliance communication frequently activated VAS service without any request .I am suffering mentally for this type of service.In previous also, VAS service activated on my no without any request.previous complaint date 8 Sep 2014.Pls do needful for refund the money.
Regards,
Shailendra Pandey...

Mobile No:[protected] (GSM) On 9th Septemebr-2014 Rs20 deducted from my account named as Hungama Subscription.I never activated any services. Then I called to customer care which is not toll free and chargeable as normal call rate.Their representative told me that it has been deducted wrongly and will be revert back in 48 hours.But it was not reverted during that time.Then I have called to customer care(Harassment) no on 12th Sep-14...