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Reliance Communications Complaints & Reviews

www.rcom.co.in

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Updated: Feb 27, 2025

Complaints 22896

Resolved

12597

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10299

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Reliance Communications reviews & complaints page 736

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Address: New Delhi, Delhi

I received a call from [protected] for reliance Postpaid connection of rental plan 350 per month. They came to my address and collect 300 rs and documents and provide me a slip regarding this . The Name mentioned on slip is Reliance communication Business Information processing service and address 1153B/11, Govindpuri New-Delhi -19, E-mail- Reliance.[protected]@gmail.com Customer Helpline No- [protected] After that they told that an executive will come to me for document verification . But 10 days passes no any executive came to me and i called then more than 100 times but they all time they said executive will come today but no one came. Still m waiting and no answer from them or reliance communication Their other mobile no. [protected] Please help me regarding this ASAP . My mail ID [protected]@gmail.com I also attached the proof slip provided by them. Please find attachment

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Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

"Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
"

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Address: Chennai, Tamil Nadu

respected sir/madam, i am having 5 numbers. the number is [protected]/02/03/04/05 last one year the number is not working and when i m going to store they told me that to pay the bill first then i pay the as well but right now as well my number is not working when i m going to reliance care they told me that you can complaint through phone. so i m calling through phone and in the phone they told me to go to care and i m using your number from 10 years but i m not getting any support from you. my contact no. is [protected]

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

U

unicard technologies

from Chennai, Tamil Nadu

Sep 11, 2014

respected sir,
right now the person is calling me but he is not reply me properly and he cut the phone. so sir, my question is is this type of things is done by your service team.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 22, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: Mumbai City, Maharashtra

TRAI guidelines prohibit service providers to change tariff in validity period.I have LIFE TIME VALIDITY TARIFF PLAN from FEB.2010.Thier Chairman and many senior official have accepted the scheme during 2011, 2012 and 2013 in my various E-Mails to them.From 27th August they have changed my tariff which is against the guidelines of TRAI.I have send all the required documents i.e. LIFE TIME VALIDITY TARIFF PLAN and scren shot of TRAI website informing that TARIFF can not be changed for LIFE TIME VALIDITY PERIOD.They are not responding to my documents sent to them and acting like DICTATOR informing that they have authority to change/alter tariff as per their will.Inspite of sending reminders by E-Mails and through social media like TWITTER and FACEBOOK, they simply keep quite.I am sending almost daily reminder but appears they including APPELLATE AUTHORITY are all acting like BLIND, DEAF and DUMP.Their APPELLATE AUTHORITY is not acting independently.

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Oct 17, 2014

Updated by ARUN B DESAI Reliance Communication appears not following TRAI GUIDE LINES ON TARIFF.tHEY ARE PROHIBITED TO CHANGE TARIFF DURING LIFE TIME VALIDITY PERIOD AND ALSO SUPPOSE TO PROVIDE DETAILS OF TARIFF PLAN WITH VALIDITY PERIOD IN WRITING.THEY REFUSED TO FOLLOW ON THIS GUIDE LINES.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

A

ARUN B DESAI

from Mysore, Karnataka

Sep 12, 2014

I have put all details on this link twice.Please see my comment on your TWITTER as well as FACEBOOK account.Mr.Manoj from RCOM social media had contacted me on 4th Sept and he was provided all the information.I am reminding on both TWITTER as well as FACEBOOK account of RCOM almost on daily basis from 4th Sept but not even one is responded as if they are not reading their both account.Acting like uneducated and or blind on my reminders.

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my mobile number [protected] of punjab circle has been deducted by rs 20 for activation of vas one 97 which i have never requested. after talking to cce at reliance customer care 198 i am not satisfied with the reply and behavior. i request you to refund the amount

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Sep 12, 2014

Updated by himanshugupta712 after deactivation of vas one97. reliance is still deducting my balance in the name of other vas service.

Sep 15, 2014

Updated by himanshugupta712 no response from reliance customer support till now.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Himanshu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

J

jagmeet1720

from Mumbai, Maharashtra

Oct 27, 2014

whenever i recharge my account the deduct money from my account every time and then i have to call them for waiver.
And today when i called them for support some guy afroz ali was very rude. he said 'han jao kar do complaint'
this is the service reliance providing to there customer..
pethatic

J

jagmeet1720

from Mumbai, Maharashtra

Oct 27, 2014

pathetic service from reliance...

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Address: Thanjavur, Tamil Nadu

i am using net connect purchased two months back No [protected]. On Ist sept I had recharged with Rs 797 and on 6th when the offer message received I have recharged Rs 999 for 10 GB. From that time the speed came down to 230 kps and no proper help available from your customer care centre/Reliance WEb World. It is not fair spending money on your co. device and getting 230 kps speed My contact no is [protected]

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 23, 2014

Verified Support

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: Patna, Bihar

I Recharge for Rs 29/- for GPRS (Internet browsing) validity for 2 days 1GB data usage.The Reliance Service Provider instead of giving me benefit for GPRS (Internet usage), recharge my mobile for Call pack at Rs 5 paise/min for 21 Days (R-R Mobile). I lost my balance for the sum of amount of Rs 30/- when i saw the main balance after 1 hour as i was unknowingly surfing Internet. Total money lost at my end was around 60/- Rs as i made the recharge of Rs 29/- and lost my balance for the sum of Rs 30/- I lost my important official mails and messages just because of this error from Reliance Service Provider. I evenly want to complain about customer care support, they instead of helping me, misguided me by saying call in 30 mins or 1 hour, they were just useless. I am not so worried of my money loss (hoping it will be reimburse in near future) but i am very much upset, disappointing effort from reliance service providers and customer care support.

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Mukul,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: Bilaspur, Chhattisgarh

respected sir
my mobile is-[protected]
i am charged on[protected] at rs-301 ' this is 6 GB 2G deta pack and
again i am rechared on[protected] at rs-57 this is 50 MB 3G deta and 47balance pack but
sir my old deta pack is Eventuate : So I losses RS- 301 : please sir solve my problem Thanks

+1 photos

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Shashank,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 23, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: Pune, Maharashtra

The broadband service is not working in my area due to Reliance forgot to pay the rent to the owner where the server is situated. Its been 2 weeks and yet the service is not started. There are hundreds of customers in this chinchwad, Pune area but as of now no action have been taken from Reliance braodband If customer doesn't pay the bill then his service is disabled. why there is delay to pay the rent from the Reliance? my Cust id :[protected] Regards, Sumit

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Sumit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 23, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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हम आप को तकरीबन 6 महीने (180 दिनों) से नेटवर्क की शिकायत कर रहे।, कोल डोप, 3G ईटरनेट कनेक्शन, कोल डायवर्ट, कोई ऐसी शिकायत नहीं है जो आप के नेटवर्क मे नही हो। अभी तो हम शिकायत कर कर के भी थक गए हे। आप की ओर से हमें कोई भी कोओपरेशन नहीं मिल रहा है। हमें समझ नहीं आ रहा है कि धिरुभाई शेठ ने ऐसा सपना देखा था। की उनके सभी Customer को ये दिन देखना पडे। ओर उनकी ओर से समी को परेशानी उठानी पडे। आप के किसी भी Web World ओर Customer Care वाले शिकायत दर्ज करने को भि तैयार नहीं हैं। कुछ भी सहकार नहीं देते तो Customers कहा जाये। ONLINE CONSUMER CORT मे शिकायत करे। या कोई दुसरी COMPANY मे अपना नंबर PORT करवा ले। आप हमें सुझाव जरुर दो। ओर जलद से जलद हमारी परेशानी का कोई निकाल करे। हमारे पास आप के TOTAL 6 नंबर हे। ओर सभी नंबर मे कम से कम 300 से 500 रुपयो का युसीज है। आप को अभी सोचना है कि आप को हमे आप से जोड के साथ रखना है या दूसरी ओर भेजना हे। हमारे सवालों का जलद से जलद जवाब देने की कृपा करें। धन्यवाद, मनिष ऐम शाह [protected]

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 11, 2014

Verified Support

Dear Manish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 23, 2014

Verified Support

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: Indore, Madhya Pradesh

Balance deduction on daily basis - "Amount charged for VAS stores", "Amount charged for VAS Shemaroo", "Amount charged for VAS videostors", "Amount charged for VAS shotformatsGSM" I didn't activated any Service on mobile - unnecessary these type of amount deduction from my connection. And when i call to customercare for clarify - executive said there is no service activate on my mobile. Than Why this type of deduction from my connection ? Regards, Yash Kalra +91-[protected]

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 15, 2014

Verified Support

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Y

yash.kalra

from Raipur, Chhattisgarh

Sep 30, 2014

Hello,

My Phone is always available.

And still deduction from my account account. Take an immediate action on this.

Regards,

Yash Kalra

[protected]

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Address: Nashik, Maharashtra

Recently I have converted my two numbers from CDMA to GSM. Both numbers was working in CUG plan. So calls between these two numbers was free. Before converting these numbers to GSM, I already confirmed from Customer Care that we can apply for CUG again after converting to GSM. Now when I called to customer care, they are saying that "Your current plan is 149 per month, Your CUG plan is not activated in these two numbers so charges will be applicable for this calls, Go to reliance store and apply for CUG". As per customer care I went to nearest reliance mobile store, But in mobile store, agent is saying "These two mobiles are already in CUG 199 per month plan. So no need to apply for CUG”. After that again I called to customer care, still they are saying that "Your current plan is 149 per month, Your CUG plan is not activated in these two numbers so charges will be applicable for this calls, Go to reliance store and apply for CUG" Please let me know who can help me. Because If I go to reliance store to apply for CUG they says that don't apply for CUG because your numbers are already in CUG. Please look into this. Now I am tired by calling customer care and going into mobile store. My mobile numbers (for CUG) [protected] [protected]

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Sep 10, 2014

Updated by deepaksm1 My mobile numbers (for CUG)

[protected]

[protected]

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 16, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: Pune, Maharashtra

My Card number was[protected]. I tried calling 5 times in 15 days from July 15 to August 5th. After 5th call my request has been taken and they have disconnected on around 23th August. I am getting messages continuously now from the reliance care that you need to make payment of 1 month 20 days and they are sending message every day for payment and I told them number of times, I have not used service so I cant make payment. Even though they dont understand and send the message and call on a daily basis. Please suggest the solution for the same.

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: Mumbai City, Maharashtra

Pathetic Service By RCOM I tried connecting customer service executive on 8/9/2014, as RCOM has deducted more than Rs. 320/- from my connection…. prepaid balance. From my half an hour’s effort finally I was successful in connecting one executive, where he said balance got deducted due to some technical error and it would be credited in 48 hours. I couldn’t wait for 48 hours and why should I? Why your bloody service is so slow? No one give proper answer On 9/sep/2014 I can try to reach them but again it took me nearly 20 minutes to connect them. Some executive picked and said I have to wait till 48 hours i.e. by tomorrow. I was not ready and asked her to transfer call to her senior, no wonder, she said she is transferring, I was on hold for again 20 minutes… and finally ended the call. Finally I decided to post on website but I thought they would resolve by 9th so I waited and did again recharge of RS.220 and other Rs30 on 9th suddenly same error occur again now this was too much I called them again same process to reach the concern which took nearly 45 mins I asked them to forward me message of my new complain also but I dint receive ref number……..i called in the night at 8 pm on 9/sep again…that I dint got any ref number for my second deductions he said he will forward me but still not receive till the date 10/sep/2014 I have used many connections but never had such a bad experience. I recommend never opt for reliance service. Contact no.: [protected] Service request number: 22474857

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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G

gjoshi123

from Mumbai, Maharashtra

Sep 10, 2014

Pathetic Service By RCOM

I tried connecting customer service executive on 8/9/2014, as RCOM has deducted more than Rs. 320/- from my connection…. prepaid balance. From my half an hour’s effort finally I was successful in connecting one executive, where he said balance got deducted due to some technical error and it would be credited in 48 hours.

I couldn’t wait for 48 hours and why should I? Why your bloody service is so slow? No one give proper answer

On 9/sep/2014 I can try to reach them but again it took me nearly 20 minutes to connect them. Some executive picked and said I have to wait till 48 hours i.e. by tomorrow. I was not ready and asked her to transfer call to her senior, no wonder, she said she is transferring, I was on hold for again 20 minutes… and finally ended the call.

Finally I decided to post on website but I thought they would resolve by 9th so I waited and did again recharge of RS.220 and other Rs30 on 9th suddenly same error occur again now this was too much I called them again same process to reach the concern which took nearly 45 mins I asked them to forward me message of my new complain also but I dint receive ref number……..i called in the night at 8 pm on 9/sep again…that I dint got any ref number for my second deductions he said he will forward me but still not receive till the date 10/sep/2014

I have used many connections but never had such a bad experience. I recommend never opt for reliance service.

Contact no.: [protected]
Service request number: 22474857

G

gjoshi123

from Mumbai, Maharashtra

Sep 10, 2014

Pathetic Service By RCOM

I tried connecting customer service executive on 8/9/2014, as RCOM has deducted more than Rs. 320/- from my connection…. prepaid balance. From my half an hour’s effort finally I was successful in connecting one executive, where he said balance got deducted due to some technical error and it would be credited in 48 hours.

I couldn’t wait for 48 hours and why should I? Why your bloody service is so slow? No one give proper answer

On 9/sep/2014 I can try to reach them but again it took me nearly 20 minutes to connect them. Some executive picked and said I have to wait till 48 hours i.e. by tomorrow. I was not ready and asked her to transfer call to her senior, no wonder, she said she is transferring, I was on hold for again 20 minutes… and finally ended the call.

Finally I decided to post on website but I thought they would resolve by 9th so I waited and did again recharge of RS.220 and other Rs30 on 9th suddenly same error occur again now this was too much I called them again same process to reach the concern which took nearly 45 mins I asked them to forward me message of my new complain also but I dint receive ref number……..i called in the night at 8 pm on 9/sep again…that I dint got any ref number for my second deductions he said he will forward me but still not receive till the date 10/sep/2014

I have used many connections but never had such a bad experience. I recommend never opt for reliance service.

Contact no.: [protected]
Service request number: 22474857

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

G

gjoshi123

from Mumbai, Maharashtra

Sep 11, 2014

No one is responding from reliance communications I have not yet receive any call...also having said that I got a message from reliance that my complain has been processed so I started using my phone again...again same error occurs amount of Rs.30/- deducted again ????

Why it is not taken seriously

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 15, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: Nabarangpur, Odisha

MY MOBILE NO. IS [protected]. PORTING ON THIS NO 22.08.2014.MY AIRCEL SIM WAS REGISTRATION FAILED AFTER 7 DAYS. AFTER THAT INSERT MY NEW RELIANCE GSM SIM, BUT 10 DAYS GONE NOT ACCESS NETWORK IN THAT SIM. PLEASE SOLVE MY PROBLEM. MY ALTER NET NO [protected].

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 15, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: Ghaziabad, Uttar Pradesh

I am having reliance prepaid in NCR and I am being charged continuously for so non-reasonable services. I never opted for such services and they deduct daily 3 to 8 INR on the name of such things. I logged complaint numbers[protected] and[protected] through appellate authority and I have been reverted back 60+ rupees which were deducted in last 15-20 days. They promised that no charge now onwards and no VAS pack enabled. Still I keep getting charged. The customer care people seems the most fool people in the world who even do not know how to talk. I keep calling in each 2 days time to get the money back and each time they ask that no more deduction. It seems this company is looting customer. I am again and again requesting but there is no hearing. The most pathetic company billing system.

Aug 13, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 15, 2014

Verified Support

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

M

Mahendrakumar Tiwari

from Mumbai, Maharashtra

Jun 9, 2016

I took a new reliance postpaid service. just had 10-15 calls . And I am charged 399 for 10 days ? Loot, i need to complain. I have a old model phone which doesnt support internet. So no questions regarding 2g/3g . I will surely go to consumer act services.

And plus the most pathetic part. I recieved my bill on 9th June 2016 . The DUE date is 11th june 2016. just 1 day to pay the bill. Worst service . Truly spoiling image of Reliance .
My number is [protected]

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Address: Jaipur, Rajasthan

My id is[protected] I want everybody to know that never trust rcom even they have attractive broadband plans as they don't care for customers. When a customer delay their bill they charge penalty and if delayed more then they file a 420 case against the customer. Well Rcom I have not getting your services from last two months and everythime i called your lier employee's says wait 2 days we will resolve your problem as we have a adp down because of rent issue with the landlord.2 months pass i made 13 complaints, many emails, applet authority is also reliance employee's who just lies to customer. Well i am keep on writing on blogs everyday till reliance senior will read this and take action against the people in rcom who just lie to customer for months instead of taking responsibility to solve the issues.

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 19, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

B

Broadband user

from Jaipur, Rajasthan

Sep 24, 2014

Why you all lie !!! After so many complaint still my problem is not resolved Its 3 month still not Abel to resolve my issues .WORST EXPERIANCE .EVERYBODY WHO READS IT THINK BEFORE YOU WANT TO GO FOR RCOM.

RCOM IS NOT ABEL TO SOLVE MY INTERNET ISSUE AFTER 3 MONTH OF COMLAINTS .THEIR ONLY JOB IS TO WRITE ON CONSUMER FORUM TTHAT YOU PROBLEM IS DISCUSSED .BUT THEY DO NOT DO NAYTHING THIER EMPLOEES ARE WORST BECAUSE THEY ONLY TELL LIES NOTHING ELSE.

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Address: Jaipur, Rajasthan

Reliance are deducting balance from my Mobile. So many times I had informe them. Now they guys Block my number so i cant talk with customer care executives. I had send e-mails to them. They are saying that your problems are soved but still my problems are solved. So please do some thing.

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 10, 2014

Verified Support

Dear Customer,

Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: Nashik, Maharashtra

I have converted our 2 Reliance mobile numbers from CDMA to GSM using INP. In past this both numbers was working in CUG plan. But after converting to GSM, CUG is not activated for these two numbers. Before converting to GSM I had communication with Reliance Customer Care. They said after converting you can apply again for CUG in reliance mobile store. But now when we went to Reliance Mobile Store they are saying that these both numbers are already in CUG and for both mobiles 199 plan is activated. After that I called to customer care they are saying you are using 149 plan and CUG is not activated between these two mobile numbers. I am completely confused now what to do. Website is also not user friendly, in my user account on http://www.rcom.co.in my active plan is not shown anywhere. Please let me know what to do to activate CUG again on GSM. Because customer care and mobile store agents both are providing different information. And mobile store agent is not ready accept my CUG application because as per store agent CUG is already active. My both numbers is as below: [protected] [protected]

Aug 14, 2020

Complaint marked as Resolved

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 12, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 16, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: New Delhi, Delhi

SIR THIS IS TO INFORM YOU THAT I RAJIV SHARMA UNABLE TO MAKE OR RECEIVE CALLS FROM MY RELIANCE-CDMA MOBILE NO-[protected]-[protected]-[protected]. ACCORDING MY LAST COMPLAINT YOU TOLD ME FOR WAIT SOME DAYS DUE TO PROBLEM SOLUTION IN BHARAT VIHAR NEAR BY US. BUT AFTER 10 DAYS THERE IS NO PROGRESS IN MY COMPLAINT. PLEASE TAKE STRICT ACTION AGAINST CONSERN PERSONS AND SOLVE OUR NETWORK PROBLEM. RAJIV SHARMA 91-92 VIPIN GARDEN DWARKA MORE METRO PILLAR-798 UTTAM NAGAR NEW DELHI-110059

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 9, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 17, 2014

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

H

hansika sharma

from New Delhi, Delhi

Sep 21, 2014

respected sir,
i rajiv sharma r/o 91-92 vipin gdn dwarka more n-delhi 110059. sir you know i am spine injury patient
from last few months we are facing huge network problem in our area many times i told you through online complaints but there is no progress by your side.SIR PLEASE TAKE STRICT ACTION AGAINST CONCERN PERSONS.ONE THING MORE SIR SOME EMPLOYEES OF YOUR COMPANY IN OUR AREA THEY TOLD US IF YOU ARE NOT SATISFIED FROM OUR SERVICES THEN CHOOSE ANOTHER NETWORK PROVIDER LIKE VODA OR AIRTEL
WE ARE HELPLESS FROM OUR COMPANY.I CANT UNDERSTAND WHAT THEY ARE DOING ASKING. SIR PLEASE DO SOMETHING FOR US. [protected]-[protected].

H

hansika sharma

from New Delhi, Delhi

Sep 21, 2014

SORRY WE ARE VERY DISAPOINTED FROM YOUR SERVICES

H

hansika sharma

from New Delhi, Delhi

Sep 28, 2014

RESPECTED SIR NEYWORK PROBLEM STARTS AGAIN IN OUR AREA PLS CHECK MY PREVIOUS COMPLAINTS.[protected] - [protected] [protected]

H

hansika sharma

from New Delhi, Delhi

Sep 29, 2014

SIR YOU KNOW I RAJIV SHARMA R/O 91-92 VIPIN GARDEN DWARKA MORE N-DELHI 110059 A SPINE INJURY PATIENT EVERY MONTH 3-4 COMPLAINTS I REGISTERED TO YOU REGARDING NETWORK PROBLEM FOR
RELIANCE CDMA IN OU R AREA BUT NO STRICT ACTION TOOK BY YOU.WE ARE FACING VERY SERIOUS PROBLEM REGARDING NETWORK.NO SERIOUSNESS SHOW BY YOU RELATED THIS.PLEASE TAKE STRICT
ACTION AGAINST CONCERNED PERSONS PLEASE.

H

hansika sharma

from New Delhi, Delhi

Oct 31, 2014

SIR,
I RAJIV SHARMA R/O 91--92 VIPIN GARDEN DWARKA MORE UTTAM NAGAR NEW-DELHI -110059. YOU KNOW THAT I AM SPINE INJURY PATIENT AND WE ARE FACING PROBLEM REGARDING NETWORK REL-CDMA IN OUR AREA FROM LAST 3-4 DAYS. WE HAVE NO NETWORK COVERAGE HERE AND WE ARE FACING VERY PROBLEM SIR PLEASE DO THE NEEDFUL.
RAJIV SHARMA
[protected]-[protected]

H

hansika sharma

from New Delhi, Delhi

Nov 11, 2014

RESPECTED SIR MY COMPLAINT NO IS[protected] WHICH IS NOT ATTEND BY YOU MY ALL NOS ARE NOT WORKING ONE THING MORE MY ALL NOS BLOCKED CUSTOMER CARE NUMBER 198 OR 333 BY YOUR SIDE
[protected]-[protected]-[protected]-[protected] THESE ALL NOS ARE DISPLAYED FAILED TO REGISTER SIR
I AM HELPLESS PLS TRY TO UNDERSTAND MY PROBLEM AND RELEASED CUSTOMER-CARE NO FROM MY NUMBERS GIVEN BELOW.

H

hansika sharma

from New Delhi, Delhi

Nov 11, 2014

SORRY

H

hansika sharma

from New Delhi, Delhi

Jan 13, 2015

I RAJIV SHARMA R/O 91-92 VIPIN GARDEN DWARKA MORE UTTAM NAGAR NEW DELHI-110059. U KNOW I M A SPINE INJURY PATIENT N UNABLE TO MOVE ANYWHERE WE HAVE NO NETWORK COVERAGE FROM LAST 15 DAYS IN OUR AREA MANY TIME I SUBMIT THE COMPLAINT BUT THEIR IS NO RESPONCE BY U MY ALL NO GIVEN BELOW R [protected], [protected], [protected] R NOT WORKING FROM LAST 15 DAYS. THIS IS A VERY MAJOR ISSUE BY YOUR SIDE AND YOUR CUSTOMER CARE SERVICE R HELPLESS ALL THE TIME AND TOLD ME I[censored] R NOT SATISFIED WITH OUR SERVICE THEN GO TO ANOTHER OPERATOR. THEIR IS NO
NETWORK ISSUE YOU ARE LYING. SIR PLEASE SEND YOUR ANY EXECUTIVE HERE AND CHECK.

H

hansika sharma

from New Delhi, Delhi

Jan 13, 2015

I AM YOUR EXISTING CUSTOMER FROM 15 YRS [ 1999 DEC ] BUT NOW I AM VERY DISAPPOINTED AND DISSATISFIED BY YOUR
SERVICE.

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Address: Lucknow, Uttar Pradesh

I am from Lucknow, I am a Post-Paid customer of Reliance India Mobiles, my reliance phone (LG product) Relationship No. :[protected]. The problem I am facing is my phone is around 6 years old and in the current date device is not working having battery/hardware/receiver problems. I have visited all the reliance stores to get the new device but executives are saying that the LG has stopped production for the same. I have searched a lot for a new phone/set to buy and transfer the number but phones are not in stock/not available in whole city. Some executives from reliance are trying to provide some old sets/phones for[protected] Rs with 3 months guarantee but these sets are not seems good as may be it can be replaced products. I am in the process for the same for last 7-8 months and my post-paid is in progress without any calls or service used So, provide me the info if I can buy the right product online or any other solution you can provide ASAP.

Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 8, 2014

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 12, 2014

Verified Support

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

S

singh20

from Delhi, Delhi

Sep 14, 2014

Yes sure...My alternate number is +91-[protected]

S

singh20

from Delhi, Delhi

Dec 31, 2014

There is a complain regarding the transfer of my number...I have got the device from Mr. Sanjeev and Sudhanshu (Reliance, Lucknow). But after 3 weeks have been passed but my number is not yet transfered to the new FWP device.

When I am calling them they are not responding and picking the call...

My Reliance Relationship No. is: [protected]

Facing lot of problems to get the number transferred...Kindly help.

My contact number is: +91-[protected]

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