[Resolved] Reliance Broadband — Still getting billed | |||
Hi, My subscriber number is[protected] and i'm constantly getting bills for the service which I no longer use. Service Request ID[protected]for cancellation of reliance broadband) I have contacted customer support over 10 times already and they always say its some billing issue and it'll be rectified in next cycle. My question is why am I getting charged for the service which I disconnected months ago? Please fix this asap. Regards, Javid Hussain [protected] Was this information helpful? | |||
Complaint marked as Resolved
Finally resolved after so many reminders. Its disappointing that we have to follow up with the service provider so many times to fix a simple billing issue. | |||
 3 Comments | |||
Comments
Dear Javid,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
please call me again @ [protected] after 4PM, i work in night shifts.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications