Reliance Communications Complaints & Reviews

There is a issue of not received monthly bill on my new office address or parmenant resi address since 2 years & above. & also there is no any response & resolve my problem after continue followup to update my mail id. & still not received bill copy.& everytime reliance communication send me notice & pressurised to pay bill 1st then resolve my complaint & everytime i paid bill but after then no any solution of my complaint. Its my last hope to solve my complaint... Thanx & regards

I am a heart patient senior citizen customer and running age is 66 years.
(1) without subscribing by me or any request from my side you have snatched and grabbed away about rs. 21/- on 25.04.2017 from my pre-paid amount by sending sms on my mobile no. [protected].
“dear reliance customer your subscription renewal for anchalvideowsubservice for rs. 21 is due on 28/04/2017. To un-subscribe sms unsub 4069 to ………………. ” (See continuing message below)
From rm-58787 25/04/2017 13.33.
[protected]Toll free)

From rm-58787 25/04/2017 13.33.
(3) today i. E. 09.05.2017 once again you have snatched and grabbed away about rs. 50/- without subscribing by me or any request from my side, from my pre-paid amount by sending sms on my mobile no. [protected] and thereby reducing my pre-paid account to “only six paisa”.

“you have been successfully subscribed to askshtfrmtvtsubs50 service for 44 days. To un-subscribe sms unsub 1629 to 155223 (Toll free).”
From rm-58787 09/05/2017 14.31.
 when i have tried to contact my cardiologist today 09.05.2017 at about 18.00 hours for urgent guidance, i have received tape message on mobile
“aap ke paas pariyapta balance nahi hai. Krupaya aapke pre-paid acccount ko recharge kare.”
(4) why and under which provisions of law you are snatching and grabbing away money of customer? About rs. 71/- from my prepaid amount and reducing pre-paid account to “only six paisa” and thereby put customer (Me) in great trouble and hardships?
(5) when you are going to credit said amount (About rs. 71/-) and how i will get my money (About rs. 71/-) back which you have snatched and grabbed away from pre-paid balance?
(6) in the event you are not going to give credit of said snatched and grabbed away amount within 24 hours of receipt of this complaint i will be compelled to take appropriate action in the matter under prevailing applicable law at your cost and consequences which please be noted.

(Anjana)

We have 5 landline under their office centrex system out of which two is located in a different building and 3 in one location and all re connected.

Since last several months, due to non payment of building dues, the other building management disconnceted the electrical line to the server situated in the building.

As a result, my two lines got disconnected.

Out of the 3 lines in this building earlier 1 line was dead and now all lines are dead.

Several complains and no resolution. Letter to nodal officer was also not replied.

I had dongle with no. [protected] whose bill of 1220 INR had been paid by me some days ago and it is still not updated by you. I had done the payment by www.payments.billdesk.com/pb. I am attaching you the slip for the same. Kindly update. My email is singh.[protected]@gmail.com. My transaction identification number is[protected] and Date is 03-May-2017. Kindly update the same.

सर कृपया कर के मेरा रिलाइंस का नम्बर जो कि बहुत पुराना है किसी कारणवश बंद हो गया है तो कृपा करके हमारे इस नम्बर को सक्रिय करने की कृपा करें जिसका नम्बर [protected][protected]) है जो कि राजनरायन गोविंदनारायन के नाम से रजिस्टर है मैंने कई बार आपके कस्टमर केयर अधिकारी से बात की तो उन्होंने कहा कि आपने जहाँ से सिम ली थी वही सम्पर्क करें अब समस्या यह है कि सिम ली थी आंध्रा प्रदेश के हैदराबाद में जो कि अब तेलंगाना हो गया और मैं हूँ रायगढ़ छत्तीसगढ़ में अब आप बताइये कैसे संभव है कि मैं वहाँ जाकर सिम सक्रिय करा पाऊ अतः आपसे निवेदन है कि कृपया प्रार्थी की मदद करे, आवश्यक दस्तावेज संलग्न कर रहा हूँ।
धन्यवाद
राजनारायन गोविंदनारायन
[protected]

Dear team,

Today morning amount deducted rs100 from my prepaid mobile no [protected]

I made a call to local airtel number it would be saved on the name of doddi apparao.
Dallied from contacts list only.
[protected]... Charged rs.100.

Called to customer care the agent blindly told call made to ild [i. E. Israel country] so amount deducted.

It was quite awesome answer received from customer care [30333333]

But i made a call to local number and also didnt fix any numbers beofre that number.

Am attaching the copy of this calls made from this number.

Kindly find the attachment for the same and do the needful.

Thanking you.
Regards
Ampath
[protected]

Sir,
I received a call from miss lata phone:[protected] stating that reliance are selling sim @ rs.700 and all calls and net are unlimited and free for four months. I accepted the offer and asked to send their representative.
Mr. Ashok phone: [protected] contacted me and gave a sim card with no: [protected] and collected rs. 700 from me on april 28. 2017 friday. He told me to contact mr. Harsha at phone [protected].
My sim has not been activated till today. And all the above three phones are switched off ever since.
Have i been cheated by the above three in your reputed name of reliance communications. What should i do now?
Yours faithfuly
[protected]@yahoo.com
Mobile no: [protected]

I have taken reliance dongle [protected] and used it for 3 year, after that i was facing speed issue and after complaining also, issue didn't get resolved, so i closed the connection. After 2 year i got a mail to pay 2000 in 4 days or else face legal consequence. Is this your customer service. I m going to cancel all other service which is of reliance.
Worst ever service

Services My name is jagdish purohit (Mobile no [protected]) regulary every month company deducted my balance without using any service. I have regulary complaint about said problem. But still not stop the deducting the balance. Kindly refund the my balance for last one year. My name is jagdihs purohit (Mobile no [protected]) every month company deducted my balance for data service...

Sir/Madam,
My reliance prepaid no. Is [protected]. I had done the easy recharge of 74 INR and there is still an offer in my no. Of 10GB data @ 74INR. I didn't get 10 GB 3G net data rather I got 350 MB 3G net which is the simple data plan. Kindly look into the matter and get me my data benefits. My balance was 70 INR and it was reduced to 1. My another contact number is [protected].

Fraudulent postpaid bill

On 6th may having seen a offer on mobile data 14 gb
[ 500 mb a day for 28 days] from rcom i recharged my reliance gsm with the data 92 plan.
Now they sent me messages that i have data for 5 days only.
When enquired they didn't comeup with a convienceing answer, a rather lame reply was that they didn't have any clue abt the offer.
Again i recharged on 7th may with rs 92 to avail the same offer nothing happened,
Now they have refused to pay back the money saying nothing can be done... I m feeling like cheated, thinking about switching from reliance to airtel.
Can i go to consumer court??

I brought i mobile wind 1 in june 2016 from saurabh communication shastri nagar. Delhi. This product now under warranty. His display not working. And this is no. Damage and broken. I meet jio service center. They speak that ur mobile is broken. And new touch price are 3400 rupees. And this product value only 6800. Plz solve my problem otherwise i case file in consumer court. My contact no. [protected]. My mail id. [protected]@yahoo.com

Dear customer,. Your account has been recharged with rs.01, amount payable is rs152 thank you. Reliance
Congratulation! Mbbp152_4g has been successfully activated on your phone. Thank you. Reliance

Recharged time and date 05/may/2017 08:07pm
I only got 3gb data
I didn't get my special offers 500minutes talk time
And i tried to communicate with customer care 198 but my call is not connected to representative

Dear sir, your company has deducted the amount from the main balance on behalf of service activation and for this sent a msg to me. But, in fact, ihave never requested for any service. This is against the ethics of such a large company and it reflects a bad msg. Kindly look into the matter and return the amount toy main balance. My no. Is [protected].
Thanks.

Sir, my Service got disconnected after making the payments 3 times (750 Rs pd, 254 Rs pd & then 20 Rs pd) but till date the line was not activated. also visited the gallery to submit the document & filled the CAF Form also.

Reliance people are very irresponsible & worst service provider.
no clearance given, Why the line is disconnected? Not even the manager knows. Request you to resolve this issue ASAP. Thanks Bindhu Thankappan : [protected] Reliance number: [protected]/ CAF number:[protected]

Hlo dear, i m attached with realince from last three months. But my experience is worst. Net speed is too slow. Inspite of that m also not satisfied with their services. I had called to their customer care nd i asked if you are not able to resolve my problem transfer my call to your senior. I had wait for 2 min but after that they cut my call.. Worst experience
Now i am going to port my sim to another connection.. For a better experience

Hello sir,
My name is lalish and my contact number is [protected]. From company side, An unnecessary service GAMESONSUB45 has been activated. This service has not been activated from my side. I recently submitted a complaint against it, but does not resolved right now. I regret to about it that please resolve my issue as soon as possible and refund my balance ...

Hello sir,
This is vijay ravindranath nandan, forwarding this email to remind you about the reimbursement of reliance landline which we surrendered on 21st july' 2015.
Its been so long we haven't receive our refund back which amounts rs.689.47/- (Complaint no : [protected]) (Reliance landline no :[protected]
We enquired for six times after surrender of our landline telephone in reliance gallery [om enterprises ], opposite goregaon sports club, near toyota showroom, link road, malad (West), mumbai] and the attender informed that the money is being dispatched. But we didn't receive it. Do the needful as soon as possible.
An early response will be highly appreciated.

Regards,
Vijay r nandan
[contact no: [protected]
Email: [protected]@gmail.com]

Hello,

Complain no.[protected]. My net connection has not been working for the last 30 days. And this fault in connection happen very often.

I have been been paying my bill every month, have complained more than 50 times.
Kindly advice. Why should i pay the bill when my connection is not working. It happen every alternate month.

Hould i get it disconnected.
Your complain dept. Repair personnel are literally useless.
Have tried to call mr. Vikas. Who never picks up his phone.

Kindly advice. Should i pay the bill not get it disconnected.


Best regards,
Adi