Reliance Communications Complaints & Reviews

I have had enough of all of this!!! Trying to talk to your supervisor seems impossible and my emails don't get any replies... This is the last straw. I have recharged my internet pack four times in just 16 days!!! You people keep sucking all my balance!!! And secondly i am not able to generate the upc code for porting out too. I getting frustrated here!!!

Hi

I make a recharge of mobile 3G net on [protected] date 15/05/2016 i received the massage of recharge done but after recharge i was not able to use the net service i make the complaint same day 15/05/2016 on *333 the take my complaint and told in next 48 hours your problem will resolve and gave me complaint no:[protected]. from that still i am waiting but i didn't get the solution.
without net i am suffering lot of problem so please provide me the proper solution and i want compensation for the time which i didn't use net service after recharge.

Waiting for your reply

Regards
Shyam Pareek

My reliance GSM No is [protected], and for last few days I am surfing from by balance deduction problem whenever I recharge my phone next day when I check my balance there is showing low balance every time I tried care no. 198 many time but no response may time I tried to call care but not respond them every time IVR option only available there no executive picked the fone so solve the problem
regards Dinesh gupta

Hi,

My name is chander and i just want to know the reason that we have not receiving the rent cheques from yours side since approx 2 years. I am talking about the pulling site, my address is village polling, po lohardi, teh multhan distt kangra hp. We have to take approx 1 lac rent from you. Please release my payment otherwise going to sue you in court and also i will defect your goodwill. Your companies is making a lots of fraud with the remote people. Send my payment otherwise ready to bear the loss that you have never ever expect. I am also going to sell all the material used in built the towers, like batteries, generator and another metal materiel, so that i can get all my money back you cheater. I just want to convey a message through this please dont ever try to think to install the mobile tower of reliance company they all are fraud and please do not use any product and services of reliance. Give my rent otherwise ready to bear loss your cheater.
Chander thakur
[protected]

To,
Rahul tondon
appellate authority
Reliance communication
Delhi
Or to whomsoever it may concern,
The biggest profitable part of your company i.e. RMS reliance moblie store are now becoming the reason of irritation to customers as the stores are on the behalf of franchisee (FOFO).Stock avaibility is not proper like 4g sim, e recharge balance i.e lapu connection.they dont have proper knowledge.they are not respecting customers. There is no water dispencer, no invertor, lots of customers are facing problem.one of the rms that i have seen is friends communication which is in jheel khuranja.every time there is a different personality sotting over there.and the different reason they have. So i request you to visit there once and take the proper action against them. And i hope you will be so honest to your job. And took the right step against them.
Thanks and regards
Aman malhotra

I got a port from airtel to reliance postpaid on three months before and i was billed too much than my plan continuously from the past three months my postpaid mobile number is [protected]. I was made several complaints to customer care executives of reliance communication but no one is giving proper solution to my complaint and i was requested for porting my number from reliance but no response i got my bill for the month of april for rs.1507.70/- my plan is only rs.249/- but how can they raised the bill i can't understand i am so much dissatisfied and mentally harassed by reliance communication please help me to port out from reliance and make suggestions to complaint against reliance with trai. And please save me from reliance cheating network. Reliance is a blood sucking worm of public please save me and give suggestions to reduce my bill and port out from reliance. Reliance is a worst worst worst network in india

Hi,

I am a post paid internet user and my internet is not working from last 4 days. I contacted the customer support centre, however, there is no response to my complaint. First i was told that it would be resolved with in 24 hours. Now its more than 48 hours and still my internet is not working.

My subscriber id is :[protected].
Service Request no is :[protected].
contact no:[protected]

I have closed my account ([protected]) in Dec and paid all due from my side. As this was post paid connection and security deposit (500/-) has to be refunded at the time of closing the account I would like to know how and when I would get the amount back. I am yet to get my amount back even my last statement shows -600 as balance as i have paid excess amount during disconnecting the Connection. please let me know how to get my money back.

My Reliance number was :- [protected].

Please call me on [protected].


Thanks,
Sumit

I will inform your that i my sim [protected] reliance in noida but it shown in roaming why it will be happen.plz explain me .call in my cell [protected].i can not send the sms also why it will be happen..plz do the needful thing.plz resloved the problam as soon as possible..we can not call to 198 it mean customer care number also.how it can reslove it plz do the needful thing i think i want to change the sim proverder.

It is brought to your kind notice that about ten years back I have purchased subject captioned scheme by depositing a lump sum amount by which it was agreed to allow me 500 minutes (LIFE TIME) free talk time every month throughout India. It is not out of place to mention here that I am availing the above said benefit for the last 10 years.
However, due to the discontinuation of CDMA arbitrarily by your organization. I have been constrained to change cdma to GSM. Due to this very change my life time free talk time benefit has also been discontinued. This is great loss to me and it is Shirley breach of agreement. You are legally bound to give me the aforesaid benefit under the changed scheme.
Since the CDMA scheme has been discontinued by your organization, therefore I have been constrained to convert my mobile number [protected] from cdma technology to gsm technology. However, the benefit of 500 minutes free talk time is not available to me on gsm technology. You are, therefore, requested to please consider my request sympathecally and allow me the same benefit in gsm.

I had requested reliance customer office to swap my old sim to a new sim in friday that is in dated 12.05.16. They had taken my i'd proof and aĺl relivent document for the process and given me a new sim and charged me rs50. But it is very disgusting to see that already 4 days had passed but they havnt yet swap my number now they have activated my number. My name is vinayak agrawal and my no. Is[protected] for which i had log the complaint. Kindly look into the matter else i have to take shelter of law.
Mine alternative number is [protected]

On 16 May 2016 at 10:37, Neeraj Garg wrote:

sir apke customer care executive se baat huyi meri sab diffrent issues bata rahe hain koi keh raha hain aisa koi plan hi nahi hain koi kehta hain humne apko febuary mein koi roaming charges ka wave off nahi kiya or ab mujhe bol rahe hain humne apka plan withdraw kar liya hain pls do needful and take action mujhe reliance appellate authority nodal officers se bhi koi help nahi mili maine call ki atleast 10 times meri baat huyi but mujhe koi help ni mil rahi pls help me and take action pls its my humble request and pls see my all previous mails attached mails pls

On 13 May 2016 at 17:02, Neeraj Garg wrote:

hi sir i m rajiv gupta my number is [protected] mere number par plan 1299 wala hain jisme mujhe unlimited calls free hain roaming mein or mera 6 months se bill sahi aa raha tha last month mera bill 1450 ka aaya maine complaint karayi meri apke executive se baat huyi unhone kaha ab apka bill humne adjust kar diya hain in future apko koi problem nahi hogi apka plan continue rahega mera lastv month 780 ka bill tha maine 1000 rs payment karayi or mera 501 rs adjustment amount balance hain phir mera bill to 1100 something aaya or ab phir 2300 ka bill aa gaya everymonth harrassment kar rahe hain mujhe reliance billing department se pls, jabki mera every month bill 700 aata hain meri last time appeleate authority mein pawan kumar ji se baat huiyi thi phir rajender ji baat huyi unhone mujhe bola tha infuture apko koi pareshani nahi hogi or mujhe 3 month se billing issue ki wajah se harras ho raha pls do needful my request and take action immediately or pls revert written reply pls, , , , , , , , , , pls do needful my request and pls take action sir its my humble request my reliance number is [protected]
pls give me proper reply every month kyo ye issue aa rha hain otherwise i will take action higher authority pls do not ignore my mail n take action sir its my humble request

thanking you

Regards

Rajiv gupta

([protected]/[protected])


abhi maine apke customer care mein baat ki kisi vidhyajyoti se baat huyi or bhot hi misbehave se baat ki unhone mujhse mujhe jab dealer ne commitmenmt ki thi or apke nodal officer mr pawan or rajinder ji se bhio meri 2 baar baat huyi hain unhone mujhe bola infuture koi problem nahi aayegi phir everymonth harrasment or ab mujhe kal apke mumbai office se call aya unhone mujhe kaha Aapke bill mein hum dekh rahe hain sahi charges lage hain agar mera plan change huya hain to kyo huya or without intimation aisa kyo huya or sir maine kitni baar mail ki hain mujhe koi reply nahi mila jab meri feb ke bil mein dispute solve huya maine kaha pawan ji ko nodal officer team ke officer ko pls mujhe ap written mail par reply kijiye to unhone mana kar diya or ab mujhe baar baar harrasment kiya ja raha hain sir apke nodal officers ne bhi koi help nahi ki meri mr. IMRAN, ms KOMAL, mr. Rajender, ms ritika or bhi kai executive se baat huyi but mujhe abhi tak koi revert nahi mila pls help me pls take strict action revert me by mail pls dont ignore my mail pls, , , , , , , , ,


On 13 May 2016 at 09:44, Neeraj Garg wrote:

hi sir i m rajiv gupta my number is [protected] mere number par plan 1299 wala hain jisme mujhe unlimited calls free hain roaming mein or mera 6 months se bill sahi aa raha tha last month mera bill 1450 ka aaya maine complaint karayi meri apke executive se baat huyi unhone kaha ab apka bill humne adjust kar diya hain in future apko koi problem nahi hogi apka plan continue rahega mera lastv month 780 ka bill tha maine 1000 rs payment karayi or mera 501 rs adjustment amount balance hain phir mera bill to 1100 something aaya or ab phir 2300 ka bill aa gaya everymonth harrassment kar rahe hain mujhe reliance billing department se pls, jabki mera every month bill 700 aata hain meri last time appeleate authority mein pawan kumar ji se baat huiyi thi phir rajender ji baat huyi unhone mujhe bola tha infuture apko koi pareshani nahi hogi or mujhe 3 month se billing issue ki wajah se harras ho raha pls do needful my request and take action immediately or pls revert written reply pls, , , , , , , , , , pls do needful my request and pls take action sir its my humble request my reliance number is [protected]
pls give me proper reply every month kyo ye issue aa rha hain otherwise i will take action higher authority pls do not ignore my mail n take action sir its my humble request

thanking you

Regards

Rajiv gupta

([protected]/[protected])


On 13 May 2016 at 09:44, Neeraj Garg wrote:

hi sir i m rajiv gupta my number is [protected] mere number par plan 1299 wala hain jisme mujhe unlimited calls free hain roaming mein or mera 6 months se bill sahi aa raha tha last month mera bill 1450 ka aaya maine complaint karayi meri apke executive se baat huyi unhone kaha ab apka bill humne adjust kar diya hain in future apko koi problem nahi hogi apka plan continue rahega mera lastv month 780 ka bill tha maine 1000 rs payment karayi or mera 501 rs adjustment amount balance hain phir mera bill to 1100 something aaya or ab phir 2300 ka bill aa gaya everymonth harrassment kar rahe hain mujhe reliance billing department se pls, jabki mera every month bill 700 aata hain meri last time appeleate authority mein pawan kumar ji se baat huiyi thi phir rajender ji baat huyi unhone mujhe bola tha infuture apko koi pareshani nahi hogi or mujhe 3 month se billing issue ki wajah se harras ho raha pls do needful my request and take action immediately or pls revert written reply pls, , , , , , , , , , pls do needful my request and pls take action sir its my humble request my reliance number is [protected]
pls give me proper reply every month kyo ye issue aa rha hain otherwise i will take action higher authority pls do not ignore my mail n take action sir its my humble request

thanking you

Regards

Rajiv gupta

([protected]/[protected])

Hi guys,
Congratulation again your services disappointed me a lot. Your internet services is not working from 2 days. Yesterday (14/05/2016) when my data balance was 667mb, despite of that i was unable to access the internet. Then i called to customer care number. They replied due to some technical problem i will not be able to access the internet connection for one day. And also they assured me today (15/05/16) i will be able to use internet. Now still i am unable to access the internet. And also i have lost my 667mb data balance.
I just want to ask you a question, if your services was bared for a day then how i lost my data balance. Today i called to your customer care number, they were replying that i used my total 667mb data balance in a day. Boss your services was not working from a day. And you are saying that i used my 667mb balance. Its like without having electricity connection i am getting bill of 5000/-. Boss think logically about that. And provide me solution for this problem. Really guys your services is very worst. During the conversation with your customer service officer, they requested me to talk their senior executive. It has been 30 minutes and now one responding. They putted my call on hold. What the you guys are doing.
You need to improve your customer care service. And also your software through which i ahve charged 667mb data without using it.
Note - contact me after 3:00pm.

Thanks
Manoj patwa
[protected]

After multiple complaints to reliance following blocking of my incoming calls and messages since one month, no response was initiated from your incompetent customer care and useless executives who made nothing but false promises of escalation of my complaint.

After one month of incoming blockade, my outgoing calls and messages were blocked without previous intimation

Ince last 4 days my number which was active since 8 years has been terminated without giving me any intimation.
Who the hell has given reliance the authority to terminate my number without my consent?

I want to have a clear answer from reliance regarding why the hell have you terminated my number? I dont care about your incompetent nonsense executives who have failed spectacularly to solve my issue.

I will be initiating legal compensation for such irresponsible disgusting approach you have towards solving my issue

Your appellate authority is nothing but a impotent machinery

Your executive Mohan (I checked hi Reliance ID card) has already collected from me Rs 1830 on 10/5/2016 morning but even after more than 6 days the CAF number is not in your system. Have you hired people to collect money from people on Reliance behalf and not provide service or any response either for that matter.

I wonder whether i made the right choice to be associated with Reliance???? Maybe not... NO for Sure not...

I already mailed to your e-mail ID on 11-May with no response and you claim to give a response in 24 hours. You customer care executives say that they cannot register a complain and cannot provide me complain number.

I think that you are bunch of crooks who only collects money from people forget about services, if you are treating a new customer like this i fear how will you treat us once i have got your connection.

Will i have a urgent response??????

I bought a new number of reliance and 4 days back i recharged my number with 200 rs. which was a full on full recharge then i tried recharging from my main balance for my data pack through the given STV code but that code does not worked then i contacted the retailer for the STV recharge he was also not aware about the code that i doesn't works. I have got 200 rs of balance in my account. Then i recharged my number with rs 123 which is a data pack 1gb for 28 days for new customers. But with in 2 days my whole of the main balance and the data balance is over ZERO. When i tried contacting the customer care there number *333 runs on 50 paisa charges /3min so i had zero balance i was not able to contact them too then i tried another number 198 that also connected in 4-5 times of dialing . Their cutomer service representative's number is so intelligently hidden that no one could find it, then howsoever i came in contact with the service representative then he lodged a complaint n said i have messaged the details on ur number but yet nothing has come. I WANT MY BALANCE BACK.

I recharged 171 around 4 may. my local calls in whole rajasthan should be free for 1 month. bt 13 may it has been off. now i cant use free calling in rajasthan. i Faced same this problem 2 month ago. after 8 complaints they solved that. please solve this problm as soon as possible. and continue 171 plan till 1 month. start my 171 plan for 1 month. solve soon.

What the hell company. Again and again they are deducting my balance. But now they much more than deduction. Yesterday i do recharge of 175rs. In whichi get 1.75gb(instead of 3.5gb)
2. They wholly forfeit my data balance .
Its a shame on company that they are not able to provide good service to customers.
Sir kindly help me in this problematic situation. My mobile no. Is [protected]

Reliance is big cheater, my number [protected] last month I am use only 14 day reliance postpaid sim because reliance postpaid stopped my SIM service 16 day after 16 day SMS received your complaint solve and SIM is active, now after bill is update and Bill update 30 day, now my question is why I m pay full month rental when I m use only 14 day
Please solve my problem
Reliance SIM service stopped is not my folt, it's reliance mistake and reliance mistake and send bill to me

Sir,
I am pradeep, I have been using Relaince CDMA services as last year I ported from vodafone to relaince cdma. But the network of cdma is too weak to talk. I request you to improve the network so as to consumers have ease to use your network services, otherwise we shall opt for portability.

My network circle is..
Obaidullaganj, Tehsil-Goharganj, Dist-Raisen MP 464993