Submit a Complaint
Claimed

Reliance Communications Complaints & Reviews

www.rcom.co.in
3
Updated: Feb 27, 2025
Complaints 22896
Resolved
12597
Unresolved
10299
Good! Reliance Communications values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Communications step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Reliance Communications

Having problems with Reliance Communications?

File a complaint and get it resolved by Reliance Communications customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Communications

Reliance Communications reviews & complaints page 838

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saravanan Chandrasekar
from Mumbai, Maharashtra
Jun 1, 2013
Resolved
Report
Copy
Resolved

Address: Chennai, Tamil Nadu

Subscriber id:[protected], using Freedom 999 plan - 12 Mbps (FUP 25 GB, 1 Mbps post FUP)

I have been using the above connection for a few months now, and so far the service has been terrible in every way. Reliance promises 12 Mbps download speeds, which might be verified from speedtest.net but the internet speed is no where close to that. I have tried other speed test websites and received results from 500 kbps - 3 Mbps at best. Video sites are heavily throttled, even 360p videos on YouTube don't play buffer free which is an atrocity for an advertised 12 Mbps connection. I tried YouTube's own speed test and wasn't shocked to speed result of 780 kbps (picture attached) which indicates heavy throttling. Videos don't play smooth on other websites as well. File downloading used to be much better, but has become pretty bad also recently. Meanwhile, even the connection is not reliable and frequently fails. I have never had to call customer service for any proodcut, as much as I have had to do for this internet connection. I am going to terminate my connection at the end of this billing period. Good bye to Reliance, if you're in Chennai I highly recommend you to not avail services from Reliance.

Regards,
Saravanan
Aug 7, 2021
Complaint marked as Resolved 
View replies

Reliance Broadband — low speed in the connection

reliance broad band not giving the internet speed which they are saying. They just not taking care of the customer service. kindly send me the any valuable reason. thanking you by Manikandan.
Reply

Reliance Broadband — Low SPeed

HI,
3 days back i bought reliance datacard from Vrithi Infocom,Chennai.Actually they told that it will get 3.6MBPS to 2.6MBPS speed.But still am getting maximum speed of 0.7MBPS
Reply
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
Reply
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
Reply
Helpful
Found this helpful?
4 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mmohiit
    from Patna, Bihar
    Jun 1, 2013
    Resolved
    Report
    Copy
    Resolved

    Address: Patna, Bihar

    Hello Sir,
    I got an SMS on 31st May 2013 evening that my balance amount deducted by Rs. 5.
    I tried to register the complaint to 198 many times but they don't answer any reason but to say u must had done something, and sometimes saying that there is problem in server.. They didn't respond me properly even more than 24hrs passed.
    And it happened to me so many times. So please do something so that they can't cheat or blaim without reason to any customer.

    Mohit Mayank
    [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    q3RBFJabNqofbVwjnvbiUaKJVaniV sVFuaB VIUg KJSNVBNDFKFNBSKL NVIUSNKV SUI VSJKN VIUSH VJ SIUVBJN NKJVBN SIOHVIOSP I XHOGVSLZ[L NIU SgLZS J DZLG JDLKMFBOISHIUGNGSRIDvUA Uv GAHFIAH FIA GSV
    View replies

    RIM (CDMA) — Deduction of amount without any reason

    I Gouranga ch. patra residing at Rourkela hereby using a reliance prepaid mobile for last 2 years.I am having a problem as they at any time with out any actual reason deduct Rs. from my Prepaid A/c. My Mobile No. is [protected]. I had complaint the same with there customercare but there also i didnt get a satisfactory answer on dtd.7/8/08 my balance was Rs53.65, it was Rs4.66 on dtd 8/8/09 morning .I had complaint the same with Birendar but he told due to our system fault amount got deduct, & givwn me a complaint no[protected].After 6hrs same day again deduct Rs16/- & my main a/c balance is Rs -11.35(negative).I had call there customer care with SOURAV about that he given me a complaint no.[protected] & told within 48hrs you get the amount.On dtd.10/08/09 I had talked with C care people DEBASIS, he told within 48hrs you get yhe amt & given me a complaint no. i.e.[protected] but on dtd.12/08/09 they told that we cant do anything for the same and till now my a/c balance is negative. . pl...see to this matter
    Reply

    Reliance India Mobile / CDMA Service — Deducting balance without reason

    Hi,

    I have been using Reliance services for the last four years and my overall experience is that Reliance Infocomm is a Chor Company. Everytime without intimation our balance is deducted for some caller tune and certain services. When we complain at the call centre, we get excuse but no solution. It is my experience, if call centre executives are not able to resolve our problem, then they keep us on hold and then get vanished. For the last one year, I am suffereing, every month caller tune charges are deducted from my balance, despite logging a complain online several times there is no refund of money. Still caller tune persists and I am paying for it.

    It seems that Reliance management has targeted that some fixed amount should come to their pocket from every subscriber every month. At call centres, services are pathetic.

    regards
    Deepak
    Reply

    Reliance CDMA — deduction from balance without reason

    I am being charged without subscription of any reliance cdma crbt services
    Reply
    Dear Sir,
    With respect i am saying that i am RIM CDMA Holder My No.-[protected] That in my prepaid a/c deducting tha balance therfore i am not interested in any RIM service like that radio and holubood sargam type.
    So that please deactivate the any type of above service in my mobile and return back my balance.
    Thanking you.

    Yours
    Pradeep Mishra
    Reply

    Reliance — AUtomatically Balance Deducted

    Sir, My Mobile No.[protected]. Automatically MEREWALAGANA Pack started without call, without press any key and no activation msg came to my mobile. This is 3rd time i have face the problem. I recharged Rs.100/- on 19/11/09 at 09:30 to 10:00pm. I am checked the amount on 20/11/09 05:00am there is Rs.30/- amount deducted.Pl see and send me my amount back.
    thanking you sir,
    Reply

    cdma — BALANCE

    SIR
    I HAVE CDMA MOB [protected] PRIPADE NUMBER
    BUT FROM LAST MONTH IN MY PRIPADE ACCOUNT BLANCE IS
    ATOMATICALI, SAME BLANCE IS DEDUCTED
    I AM MANY TIME CALL TO CUTMER CARE BUT NOT GET PROPER SOLUTION IF IT IS NOT POSIBLE I AM GOING TO CONSUMER- FORM


    REGARD
    AMOL
    Reply
    best for me
    Reply
    If your validity prd is over automatically your number get into Grace. if You don't recharge with validity the a/c balance will get vanished..
    this is the same across all the operator..
    Reply

    Reliance — without reason deduct balance

    Last year (July - August 2010) Reliance had deduct my prepaid accounts balance. When I call customer care they told me that my balance was deduction for active a 1paisa sms pack. When I already pay 39/- Rs. for per day 500 sms pack for a month. How can they active another sms pack and less my accounts balance without my permission? I request them to return my balance but Reliance customers service is too much poor, no one listen my complain. Then I Change my SIM card and use another network service.
    But on 5th march 2011 I insert my old reliance sim in my mobile I found nagetive balance about 10/- something ?
    I want to tell Reliance communication “What is this?” Why you again deduct my balance? Is this your service?
    Now i Want that my accounts balance is nil Or return my balance.
    Monika-[protected]
    dabas.[protected]@gmail.com
    Reply
    Please contact me [protected] (Rajasthan)Between 6:00pm to 9:00pm.
    Reply

    reliance cdma number — Deducting balance without any reason

    Hi ,

    Yesterday morning