Reliance Communications Complaints & Reviews

It is very shameful for a prestigious company like Reliance to beg in front a his customer without providing service.I had registered a complain on16th feb2013 having no[protected] for the id[protected] for solving the net problem.Despite of my regular contact with the customer care,higher authority and attend to the office,none of the staff took a step to solve the issue,rather de were playing with me that the technical guy will contact with u soon.....
Atlast on May[protected] the billing dept dropped a mail having due amount of some thousand rupees.
Deposit the money is not a big matter,the topic is where de are working in dozing mode ya the company is under drowning so it beg in front of the customer.


FRIENDS GIVE UR SUGGESTION WHETHER WE HAVE TO KEEP FAITH ON THESE COMPANY THOSE WHO DEMAND WITHOUT SERVICE.



Thanks
[protected]

Dear Sir,

Kindly provide me call history (incoming & outgoing) for my indian RIM mobile +91 [protected] from 1st may 2013 to 5th june 2013//

its very important sir, it will affect my business in india, as my family unable to answer some calls..

your immediate action is appreicated..

thanking you sir..

Hi,

I got following SMS from LMRELIAN- "After Repeated follow-up you have failed to pay Rs. 2039 vide Caf[protected]. Hence be present at Pune count on 30/06/2013".

History:
I have paid 3 month's rental at the start itself. After that I got only one hard copy of bill. After 3 months over, I never received a bill from Reliance. REASON: They have updated my email ID incorrectly. Now since I did not receive any bill and hence could not pay it, my postpaid internet connection stopped working. I remember paying one bill voluntarily but this happened again next time and after that I did not use connection. In fact it would never connect to internet itself.

Customer care failed to update my email ID correctly; why should I pay bill for the period I have not used??

Now I have got this SMS after almost 6 months.Is this legal by the way??

Dear Sir / Madam,
I had discontinued my Reliance Data Card connection vide CAF No.[protected] almost two months back after clearing all the dues informed by them for discontinuation, after which their call centre people call me many times asking reasons behind the discontinuation & if I can continue if they give me a better plan. But I clearly informed them that I am sticking to my stand of discontinuation to which they confirmed that we are closing the connection.

Now their customer care is asking me to pay another Rs. 409/ telling me that the complain was closed after 15 days & the bill for that period has been generated.

Is it my mistake if their customer care people have wasted 15 days in trying to convince me to continue the connection and failed to do that. I had already paid all the dues which they had informed at the time of discontinuation & have always maintained the stand of not using the connection again.

Kindly look into this please, they are harassing me for this outstanding which is not at all due to my mistake.

Thank You,

Ravi Prasad
[protected]

I got a call that i am shortlisted for getting loan on 0% interest. for that i was asked to deposit ten percent of the loan amount which will be utilised by Reliance Insurance for investing it and the return received on that first installment will he kept by the company as interest. i will to pay ten percent every year and thus i will pay only the sum and not any interest. I asked about the authentication and assurance of the product offered to me but unable to get so. May I inquire you about whether there is product with Reliance of that time and what should I do when I get the call again.

Dear Sir,
My self Priyesh singh i have reliance gsm connection on 05/06/2013 morning my main balance was nearly 130 rs but on 4:00 pm showing 0 balance 5 times called customer care but no reply why money is reduced.even talked to mr vitthal customer care supervisor but no answer my service request no is[protected]. and my mobile number is [protected] .please look in to matter.

Dear Sir,

I wants to say about customer care of 198 staffs.This staff are careless and fraud staff. I am using Reliance no. [protected]. I had recharged with rs rs 61 two times at the
date of may 23,2013.I had checked this recharge detail at the detail of may 24, 2013. Two recharged had been completed.My balance had deducted after sometimes for rs 61.
I had done recharged with rs 58 for call rates. but I had not any benefit received this recharged.I had done call to customer care of 198 staff. Call were received by Mr. Kamal( gents). I said all detail about balance deduct. But That person said that You has activated
this sms vas 5p in four time and internet pack rs 5. I said that I has not activated this service. But Mr. Kamal Had not listen my talks. And said me wrong abuse talks.
That person Said That I will kill you And where are you. That person Said that my company has not effort from your new fool customer. That person Disconnect the call.
I had Done the call to customer care again. Call were received Manju.I told all matters about that girl. Manju had call transfer to senier. Senier supervior Mr. Tapen Singh
asked all matters. I told about all matters. Mr. Tapan had ignored this matters and said me fool.That person disconnect the call.
I had done many time call in this customer care. Call were received the person"S name as - Jagdeep,Tarpen, Supender,pooja, manoj, rajeev, narender, karan, kamal(ladies & gents)
Sushma, Ankit, Prakesh, Ankush, Amrik, Govind, Malti, Prem, Vishnu,Satish, Shashi,parikh, Sarabjeet, Soniya,Lokesh, Gurmeet,Prateep,Kishore, Anoop, Nisha, Soniya,Sakit, Harish, Raam,
Nanak, Manju, sumeet,lokesh. Call were done as the date of May 24 and 28, 2013.
After Many times call, I had done call again. Call were received this person name as Satish and Shashi. That persons said that If you done call to customer care again
Then we will kill you. I said that You can Kill me.Where are come in. That person Disconnect the call.
Than call were received from this number - [protected]. And Said If You will call customer care number again. we will kill you in your place.and disconnect the call.
I said to customer care of 198 seniers about this matters. But That staff had not done anything and said me fools.
All Junier And Senier Are meeted Each other. They are ignouring this matters and doing fraud.Now they are not receiving call. When I do call to customer care 198 no. then
This staff are not pick up my call several times.they are not pick up my call in manytimes.They are come back my balance.this staffs are cheating with me and deduct my balance.
This staffs are thief person and cheated with customer.
customer care 198 chor hai jisne mere balance deduct karke mere es number ke record ko gayab kar diya. Es staffs ne apne aap ko bachane ke liye desa kiya hai.
Please help me Sir,
Please give me my wrong balance deduct with rs 61, benefit rc58 for call rates and punish that all careless staff.This careless staff are not doing come back my money.

Please help me sir Immediately.
Yours Faithfully
Rajesh Kumar
Shimla, Himachal Pradesh
Contact - [protected]

I AM HAVING RELIANCE BROADBAND CONNECTION MDN NO. [protected]. I HAD TELEPHONIC TALK WITH CALL CENTRE ON 9TH MAY 2013 REGARDING CANCELLATION OF CONNECTION.THEY ACCEPTED MY REQUEST AND GIVEN ME TERMINATION REQUEST ID NO[protected] AND AGREE TO TERMINATE WITHIN 7 DAY WITH PHONE CALL BUT THEY NEVERED CALLED ME NOR THEY CANCELLED MY CONNECTION.TODAY AGAIN I CONTACTED TO CALL CENTRE , THEY ADVICE ME TO GO AT THANE OR MULUND RELIANCE WEB WORLD TO SOLVE THE PROBLEM.TODAY I PAID LATEST BILL AMOUNT FOR NOT USING NET.SIR PLEASE HELP ME TO SOLVE ISSUE

Sir/Madam,

I am using reliance mob with number [protected], but due to bad network problem i want to change this company by using the mobile number portability facility, and for this i had applied two times (on 17.05.2013 and again on 03.06.2013) to change the company from reliance to airtel, but reliance is not leaving my number from his operator.

so it is respectfully prayed that kindly take necessary action against the reliance company.

A guy called up from[protected] to offer 3 lacs as loan at 0% interest , with repaying tenure of 10 years.
But he asked for a security deposit of 10% to be paid as cheque immediately.
I sensed something wrong and asked him to deduct Rs. 30,000/- and pay me the balance of 3 lacs, om which he discontinued the call,
Request anyone visiting this site, not to invest even a rupee onto such schemes.

Mrs.Flourey
Thane

Sir/Madam

I am here to complaint regarding my broadband connection. it is a new connection and have made the payment on 17th may2013 by cheque. I was told that my connection will be strated with in 3-4 days of cheque clearance. and now its been more than 15 days and no installation has been made till now. I have called the dealer named ravinder singh who is working in your office 231,patpargunj ind, area delhi. and daily found no progress. in starting he said no wires available we will soon get it to you. and now he is just delaying he action by saying that we will do it today or tomorrow. yesterday he has stated that remind me in morning about your connection. that was redicolous and frustrating too to remind him everytime about my connection,he said i can go for cancellation. is this his manner to deal with costumer, he also said cancillation would take 45 days to make my payment back to my account.i have already waited and wasted my time for more than 15 days and want a quick action.
i have also called customer care regarding complaint and they said no status available for our connection so you have to wait.

now i am here to mail my complaint for the sake of written avidence, so to have a quick action against my complaint from your side.
this is very frustrating to have such an irresponsiblsir/madam

I am here to complaint regarding my broadband connection. it is a new connection and have made the payment on 17th may2013 by cheque. I was told that my connection will be started with in 3-4 days of cheque clearance. and now its been more than 15 days and no installation has been made till now. I have called the dealer named ravinder singh who is working in your office 231,patpargunj industrial area delhi. and daily found no progress. in starting he said no wires available we will soon get it to you. and now he is just delaying he action by saying that we will do it today or tomorrow. yesterday he has stated that remind me in morning about your connection. that was ridiculous and frustrating too to remind him every time about my connection, he said I can go for cancellation. is this his manner to deal with costumer, he also said cancellation would take 45 days to make my payment back to my account.i have already waited and wasted my time for more than 15 days and want a quick action.
I have also called customer care regarding complaint and they said no status available for our connection so you have to wait.

now I am here to mail my complaint for the sake of written evidence, so to have a quick action against my complaint from your side.
this is very frustrating to have such an irresponsible service from reliance.
In seek your feedback

Komal patyal
([protected])

I had activated reliance gsm unlimited whatsapp and facebook plan of Rs 16 on 24th Nov. and after activation too , my balance was getting deducted. I complained here and later my money was refunded after deactivating the plan.
Since then, every month they take Rs 16 from my account for the renewal of this pack. I have to take pains and complain to them repetitively to get my money back and everytime I am assured that this will be the last time.
This time too on 19th may, my money got deducted. I have complained to the customer care about 6 times since then. Initially I was told that the details are not available, for the first 5 days of my complaints and I was told that as soon as possible, my problem will be solved. After that whenever I called they said money will be refunded within 48 hrs and this pack won't be renewed anymore. Now they say that money can't be refunded as it is refundable for only the first 3 days after the deduction and I should have complained then. Neither the refund occurred nor the customer care responded satisfactorily.
Please kindly take an action concerning this.
My phone number is: [protected]

My name is Aakash.
I earlier request to customer care to deactivate all sms pack in my number [protected] on 31st may.
Then on 2 june onward i again call customer care and request to check whether my sms pack deactivate or not.
They said all sms pack deactivate.
Then today my balance is deduce 39 rs.
I dnt knw why it deduce if sms pack is deactivated.
I want my money back otherwise i switch it to other mobile operator

My mobile number is [protected]
Complaint number is:[protected]

I had posted one complaint earlier, there was no solution. I know reliance cheats for every transaction and openly.
Please see my last complaint, on 31st May 2013 i had recharged my mobile but did not get the benefit which has happened many a times.
Regarding last complaint there was no resolutions even after 72+hrs.

Here I am posting this as to express my thoughts and experience. I donot want to spend time and effort to opt for small things which reliance cheats atleast for a single penny from all customers. I will let everyone known and blog nicely about my past experience in corporate list. Please donot call for any clarification in future and LIE SAYING MOST OFTEN AS BELOW. PLEASE I DONT WANT ANY SORT OF RESOLUTION.
________________________________
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare
________________________________



"""""""""""""&q...⇄ my earlier complaint comments""""""""""""...⇄
I recharged 53/- which should benefit 150 mins where as it again gave 110 mins.

I called to customer-representive and told about this. They told again that this was some technical problem and it will be resolved in next 3 days.

Based on my last complaint experience, i am pretty much sure about what resolution they are going to apply. The same thing will be told that i have already got the benefit which i would never got. Simply habituated in lying without looking into the issue seriously.

I must keep this on track and wait for 3 days(72 hrs)
"""""""""""""&q...⇄

Please dont know think that this is a small thing. But i am so desperate and have a very bad experience many times for the worst and hopeless service @Relience

Thanks
Manoj Kumar
Works as a Project Delivery Manager in a reputed MNC

Hi,

Please read it carefully.
I am a customer of reliance 3G postpaid. My number is [protected].
You can contact me at [protected].
From the time I am using it, the internet speed is not acceptable. As I
was out of station, could not pay the bill so I cleared the outstanding
balance and decided to discontinue the service. I have been to the
Reliance Store in Palsikar(Indore). As it was delay in payment internet
was disconnected and was working when I cleared the balance. The advisor
asked me to pay 500/- so that I can apply for the disconnection. I was
ready to pay for the notice period but I will not make the payment for the
days it was disconnected, will not pay the rental for the service I have
never used. The advisor started shouting and was not even ready for the
conversation in order to resolve the issue.
Also, you can check if I have used the internet even half of my usage
balance as it was not working properly. This is not the problem, the
problem is once you have disconnected the service, why are you billing me
even my connection is disconnected. I need this complaint to be escalated
and to be resolved as early as possible. I feel that Reliance is playing
with the customers who are not aware of their rights.
I request for the resolution as soon as possible. I will only pay for the
notice period and will not pay for the days the service was disconnected.
I have been paying my bills at the right time and being a loyal customer.
Will have to find other ways if you do not take any action. Please do the
needful.

Regards,
Ashwini Sharma
[protected]

Kindly submit my complaint regarding the activation of VAS MyCRBTDummy, VAS CRBT subscription without my permission from reliance gsm. reliance gsm has activate the following vas services without my permission and deduct my Rs. 15 + 1 from my balance. kindly deactivate the following VAS and refund my money from reliance gsm.
My mobile number is [protected] and my name is Sajesh.

I have taken the Broad Band Connection of relaince[protected] on 12 Jan 2012 and given cash to reliance sales executive on his request of payment by cash after which my connection got activated after one year reliance found that the cash paid by me was not given to account department by the sales executive and my connection was deactivated. On 4th april 2013 my connection was deactivated for 3 days after that i was informed to go to the nearest webworld and show the slip when i went there i was ask to visit the Nodal office in Praladh Nagar Ahmedabad and meet some one in the account department. When i went there i shown the slip to Mr. Kiran in account department then he ask me to go to Mr. Pradeep Parekh the sales executive when i contacted him he saw the slip and recognise the signature of one of his subbordinate but he said that now this empoyee has left the organization i told him that i have made the payment but it is not reflecting in my account he came with me in the account department and met Mr. Kiran on his request my connection was activated then again next day it got deactivated i called kiran and he again activated it after 15 days again the same thing connnection got deactivated and again i called and he activate it. After 15 days again my connection was deactivated and this time Mr. Kiran refuse to help and ask me to call to customer care i called and discussed the whole issue with them at that time my connection was deactivate for 5 days without any reason after a long battel on phone i finally wrote to consumer forum after which i got a call from reliance and they said my connection was activated now and will not face any problem in future and requested to withdraw the consumer forum complain which i did so. Again after a month now my connection was deactivated and i was given same pathetic reason for its deactivation now .I am no where at fault i have made the payment and i have the proof of it even i was getting a call to make the same payment again. I have also made the payment of 2048 Rs in advance of 3 months till july 2013 but my connection was deactivated since last 2 days for the non payment of Jan 2012 which i have paid and submitted a proof to reliance through mail. Please help me on this it has been 2 months i am struiggling with this.

sir my name is sura pradeep and i wish to kindly fix the issue very soon my account ie broad band connection which i used to use was terminated on 6th april 2012 and the bills are generated very frequently on this account ie...[protected] ....the payments were made and the account was closed permanantly the customer service representatives say that the account has been terminated long back on 6th april 2012 but still iam getting bills on my account which iam not laible please look into this issue and fix it or else i will speak to your heads with out fail
i would be highy oblized if you do the need full in fixing the problem
thank you somuch
sura pradeep

RESPECTED SIR I THE UNDERSIGNED WISH TO BRING SOME FEW LINES FOR YOUR NOTICE AND KIND PERUSAL SIR I HAVE BEEN INFORMING YOU THAT THE ACCOUNT HAVE BEEN DEACTIVATED ON 6TH FEB 2012 AND MY MODEM NO IS :[protected] AS I HAVE BEEN GETTING CALLS AND E MAILS FROM RELAINACE VISAKHAPATNAM DWARAKANGAR BRANCH AND BILLS HAVE BEEN GENERATED FROM THIS DEACTIVATED ACCOUNT I HAVE HAD NO DUES WITH RELAINCE I HAVECLEARED ALL THE DUES AT THE TIME OF CLOSURE OF MY ACCOUNT ON 6TH FEB 2012 ..AND THE REPRESENTATIVES HAVE BEEN BUGGING ME LIKE CRAZY AND ASKING ME TO PAY THAT AMOUNT FOR WHICH IAM NOT LIABLE....
I HAVE ALREADY SPOKEN WITH CUSTOMER SERVICE REPRESENTATIVES AND THEYVERIFIED THE ACCOUNT AND SAID THE ACCOUNT HAS BEEN DEACTIVATED AND THERE ARE NO DUES ON THE ACCOUNT AND THEY HAVE SPECIFIED THE DATE TOO IT IS ON 6TH FEB 2012..
HENCE I THEREFORE REQUEST YOUR GOOD SELVES KINDLY SEE THAT THE MATTER IS TO BE CLOSED

THANKING YOU SIR
YOURS FAITH FULLY
SURA PRADEEP

hai all...

My reliance net connect number is [protected]...i asked for deactivation last september i.e 2012 but customer care people have sent me the bill in the next month though i did not use...when i asked them they told it was by mistake...and now i am receving a threatening call saying that they are lawyers from delhi high court..and i need to pay the bill as a case is filed against me....they are continuously calling me....what should i do now...should i pay for reliance careless mistake...?????