Reliance Communications Complaints & Reviews

Respected Sir/Madam

I had taken a post paid connection from your network ‘RELIANCE CDMA’ in the year 2002 and was given Mobile No.[protected] but suddenly from 10th june 2013 onwards, it has stopped working, neither incoming nor outgoing can be done. Even though my bills are all duly paid.my latest bill paid receipt no. S[protected] OTC Code : 03015 by credit card and amount is 6193/- I immediately contact web world at Jagatpuri, Delhi who intimated that my mobile number is terminate from database and they suggested Mr.Munsi Iqbal posted at Reliance office, Preet Vihar Near woodland showroom Delhi to whom I also contacted and informed about my problem Till date, no action or step has been intiated from Reliance Company to restore my mobile number back. Please help me as day by day Bcoz I am suffering loss. Resident of House No.1/4649 A2C street no 10 New modern shahdara Delhi 110032 Alternate Mobile No.[protected]

Thank you for your time and consideration.

Hello,I am Umesh Dadhich from Ajmer Rajasthan .I want to lodge a complaint against Reliance GSM Mobile Services Rajasthan. Yesterday evening I had done a recharge of rs. 200. on my daughter's phone number [protected]. Today without any information they have deducted around 75 rs. from the main balance. There is previous history of Reliance cutting the balance without any reason for many of my friends phone numbers and they always warn me not to do any recharge of a big amount to avoid unwanted balance cut by Reliance. I hope the concerned authorities will look into the matter and solve it by refunding the deducted amount as soon as possible. Hoping for a swift action. Thanks.

i recharged with 72 rs......but the benefits doesnt given to me...only a msg comes as u r successfully recharged with amount .01 rs....amount payable is rs. 72.....but they said later there is not any offer like this existed....so if offer is not existed then why recharge get done....!!!

I ABHIMANYU SINGH RECHARGE MY MOB NO. [protected] AMOUNT RS 116. ON LINE THROUGH MY AXIS BANK DEBIT CARD ON 08 APR 2013 AT 1405 HRS FOR GPRS SERVICE . AMOUNT WAS DEBITED THROUGH MY BANK ACCOUNT. BUT SAID AMOUNT WAS NOT CREDITED TO PRE-PAID PHONE ACCOUNT. ON QUERY FROM CUSTOMER CARE,IT WAS TOLD THAT RS 116 WAS NOT IN PLAN IN MY STATE .SO I WILL GET MY AMOUNT REFUNDED. IT IS MORE THAN 2 MONTHS I HAD NOT GOT MY REFUND. REQUESTING YOU TO LOOK INTO THIS MATTER. ANNEXING ON LINE RECHARGE RECEIEPT NO. AMIR34270442 TRANSACTION REFERENCE NO.36693001

sir ,
from last 10 days am facing a problem that on my reliance phone number ([protected]) a subscription of altruit pack is made automatically and i am being charged 5 rupees daily , i have complained many times at 198 customer care but got no solution and now i am left with only 60 paise balance in my mobile ..i am fed up of reliance servers and customer support services !

I HAVE BOUGHT MY RELIANCE NETCONNECT CONNECTION FEW DAYS BACK. I OPTED FOR AN UNLIMITED POSTPAID PLAN BUT IN THE RIGHT HAND SIDE CORNER OF SCREEN THE A SMALL MESSAGE BOX DISPLAYS THAT YOUR ACCOUNT BALANCE IS LOW AND YOU HAVE REACHED 95 % OF YOUR USAGE BUT IT IS AN UNLIMITED PACK IT ALSO SHOWS SOME ANOTHER SUBSCRIBERS NUMBER..
MDN NO. - [protected]

Hi Amit ji
as per blow communication i am awaiting your response but still i found my next bill with same plan, i am attaching the bill to your reference and i am too frustrate with Reliance who generating again and again wrong bill.
pls solve my problem urgently.

Regds.
Neeraj Sharma
[protected]

--- On Sun, 9/6/13, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

From: Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com>
Subject: RE:'Reliance=[protected]' RE: RE: RE: Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013
To: "Neera Kumar" <[protected]@yahoo.co.in>
Date: Sunday, 9 June, 2013, 5:23 AM

Dear Customer,

This is with reference to your e-mail dated June 08, 2013 for your Reliance 3G number [protected], regarding billing.

We regret the inconvenience.

Your complaint is registered vide Service Request ID:[protected]on 06/07/2013 at 04:34:31 PM ) and the same would be resolved within 5 days from the time complaint has been logged.

We would appreciate your patience and co-operation in this regard.

Assuring you of our best services always.

Thank you for choosing Reliance.

Best regards,

Amit Tiwari
Officer - Customer Care
Reliance Communications Limited

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com. You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: Neera Kumar ([protected]@yahoo.co.in)
Date: Saturday, June 08, 2013 01:06 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: RE: RE: RE: Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013

< TD>
Dear sir
i have recd one mail as per blow metioned id, im copy past all details to you pls confarm me that i can pay the amount as per this comunocation and this comunication valid from relaince netconect.
please advise me corect things..

copy past details......

(sgf.[protected]@gmail.com)
Dear Customer,


Warm Greetings from Reliance Communications!!

This is to inform you that please make the payment of Rs.500/- as
payment against your total outstanding of Rs.823/- for rest amount 323/-
will be waiver .and your plan change in 250rs in 2 gb .



This mail is valid as on 08.06.13


--
--

Thanks & Regards
SAMIM ANSARI
MOB [protected]


SGF Consultancy Services Pvt Ltd

Regards.
Neeraj Sharma

--- On Fri, 7/6/13, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

From: Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com>
Subject: RE:'Reliance=[protected]' RE: RE: Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013
To: "Neera Kumar" <[protected]@yahoo.co.in>
Date: Friday, 7 June, 2013, 4:56 PM

Dear Mr. Sharma,

This is with reference to your e-mail dated June 06, 2013 for your Reliance 3G number [protected], regarding service and billing dispute.

We regret the inconvenience.

Your complaint is registered vide Service Request ID:[protected]On 06/07/2013 at 04:34:31 PM ) and the same would be resolved within 5 days from the time complaint has been logged.

We would appreciate your patience and co-operation in this regard.

Assuring you of our best services always.

Thank you for choosing Reliance.

Best regards,

Rubina Sayyed
Officer - Customer Care
Reliance Communications Limited.

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com.
You can also call Reliance Customer Care at *355, 30335555 &[protected]. You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com .

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Neera Kumar ([protected]@yahoo.co.in)
Date: Thursday, June 06, 2013 03:47 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: RE: RE: Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013

< TD>
Hi Gayatri more
details as you need........
Scan copy of Customer Application Form (CAF) where plan is mentioned...They not provide me any duplicate copy.
Complete address of the outlet from where data card is purchased...Reliance Mobile Store,209,Shoprix Mall, Noida, Sect.61,Noida 201307.
Name and contact number of the executive who offered plan......i dont know about name/ contact no.[protected]
Alternate contact number......my contact no. [protected]/ [protected]
Best time to contact you....at 11am to 6pm any time.
i am just requesting you to please close the meter asap. i am very disappointed for the same.
Regds.
Neeraj Sharma
--- On Thu, 6/6/13, Netconnect..[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

From: Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com>
Subject: RE:'Reliance=[protected]' RE: Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013
To: "Neera Kumar" <[protected]@yahoo..co.in>
Date: Thursday, 6 June, 2013, 12:56 PM

Dear Customer,

This is with reference to your e-mail dated June 05, 2013 for your Reliance Netconnect+ number [protected], regarding billing dispute.

We regret the inconvenience.

As per the details checked and verified in our system the 3G_MBV_1GB_BC1200 plan will be activated with effect from 07/06/2013 on your account.

In case you have requested for 1GB plan while purchasing the data card, we request you to write to us with the following details to assist you further:
Scan copy of Customer Application Form (CAF) where plan is mentioned
Complete address of the outlet from where data card is purchased
Name and contact number of the executive who offered plan
Alternate contact number
Best time to contact you
We would require the same to assist you better.

Assuring you of our best services always.

Thank you for choosing Reliance.

Best regards,

Gayatri More
Officer - Customer Care
Reliance Communications Limited

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com. You can also call Reliance Customer Care at *355, 30335555 &[protected].

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: Neera Kumar ([protected]@yahoo.co.in)
Date: Wednesday, June 05, 2013 02:03 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com); Rcomappellateauthority.[protected]@relianceada.com (Rcomappellateauthority.[protected]@relianceada.com)
Subject: RE: Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013

Hi Gayatri More
for your kind information i have all the bill from reliance, but you are not seriously noticed my problem,,, you are only say for pay the bill who wrongly generated or mistake by reliance to change my plan 1GB------- to 750 unlimited, i was not give any request to change my plan so why you Chang my plan?????
if you see my problem seriously,, you can find the mistake by reliance. also you can see my connection application form, all the plan details clearly mentioned in the form.
if you like to resolve this issue,,, please correct my bill according to my 1GB plan so that i will pay the correct bill,,,, this wrong bill i will not pay at any cost, because i know the value of my money.
hope your positive response reply.
Regds.
Neeraj Sharma

--- On Tue, 4/6/13, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

From: Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com>
Subject: RE:'Reliance=[protected]' Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013
To: "Neera Kumar" <[protected]@yahoo.co.in>
Date: Tuesday, 4 June, 2013, 11:03 AM

Dear Customer,

This is with reference to your e-mail dated May 03, 2013 for your Reliance 3G number [protected], regarding billing issue.

We regret the inconvenience.

As per the details checked and verified in our system the 3G_MBV_1GB_BC1200 plan will be activated with effect from 07/06/2013 on your account.

Kindly note that the bill charged correctly for the statement period 07/04/2013 to 06/05/2013 as per 3G_5GBUnltd_750 plan.

The outstanding amount of Rs. 823.25/- is reflecting in your account.

We request you to visit nearest Reliance Mobile Store to clear the due.

The list of Reliance Mobile Stores have been attached herewith for your ready reference.

If you have a credit card, you can also make the payment through IVR by calling our Customer Care number *355 / 3033 5555 /[protected].
Assuring you of our best services always.

Thank you for choosing Reliance.

Best regards,

Gayatri More
Officer - Customer Care
Reliance Communications Limited

For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com. You can also call Reliance Customer Care at *355, 30335555 &[protected]..

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately...



-----Original Message-----
From: Neera Kumar ([protected]@yahoo.co.in)
Date: Monday, June 03, 2013 08:58 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: Re: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013

REMAINDER

Dear sir
i don't have any solution after email and complainant ref no.[protected] on 22/05/2013. i am soo wearied about this wrong bill and i cant pay this bill until unless resolve my problem.
so this is my hummble request to you please look in to the matter seriously and resolve the issue.
Regds.
Neeraj Sharma
M.[protected]
--- On Tue, 14/5/13, Neera Kumar <[protected]@yahoo.co.in> wrote:

From: Neera Kumar <[protected]@yahoo..co.in>
Subject: Wrong Bill of Reliance 3G Mobile Broadband No. [protected], May 2013
To: [protected]@relianceada.com, Netconnect.[protected]@relianceada.com, datacard.[protected]@relianceada.com
Date: Tuesday, 14 May, 2013, 10:03 AM

Dear Sir,
this is to inform you that my broadband plan was 270 ( 1GB ) monthly and my last bill details given blow....also i pay last bill accordingly but now you Chang my plan without my permition.
i don't want this plan because my uses is very less, so please correct my plan and bill accordingly ASAP, so that i will pay the bill.

Last month bill details...........
1. Monthly Rental 266.12
2. Value Added Services(VAS) 72.57
Subtotal 338..69
3. Taxes 41.86
Total Current Charges 380.55

current month bill details............
previous due 380-00
payment 400-00
adjustment 0.00
current charge 842-00
amount payable 823-00 (Pay till 25 may 2013).

so i request you to pls correct my plan and bill.
awaiting your positive response.

Regards.
Neeraj Sharma
[protected]

I got reliance broadband connection on january 3, 2013 and got subscriber ID (ID[protected] generated. I had paid total Rs 1300/- advance rental (Rs. 799) plus one time installation charges (Rs. 500). My housing society had already decided to disallow Reliance in my society due to their unethical/illegal practices. Reliance representative knew this fact but made connection just to fetch money from my pocket. On January 5, 2013, we got official notice to discontinue reliance connections from society. Relience representative kept on saying that we are negotiating with the RWA and internet connections will start functioning in short time. Finally I fed off and raised request to cancel/terminate my connection on January 14, 2013. Reliance took 15 days in canceling connection and finally I got my connection canceled on January 30, 2013. In the mean time on january 27, 2013, they generated advance rental for February 2013.
I had paid Rs 1300 and got no service except harrassment. I kept on calling and got many tickets raised to refund my amount. Reliance said that they will refund my Janurary month rental amount as I hadn't got any service but cant refund one time installation charges. I was ready for this as well. They never refunded my January month rental but demanding for February month rental as well. Ofiicially my connection was canceled on january 30, 2013, so I'm not liabable to pay Feb month rental while Reliance should refund January month rental legally and ethically for no service.
Now reliance is harrassing me for Feb month rental. I'm planning to file a case in consumer court. I have kept all communication with reliance.
Really surprised to see the unethical/illegal behaviour of Reliance.

I have been a service receiver of Reliance Communications for a very long time.

It is quite shameful that after being associated with Reliance for eons I was labelled indirectly though by one of the customer service executives as a "Liar".

At least that's what it means when you tell or blatantly accuse someone of an act they have not committed in spite of several denials.

Over the past few days I have been "robbed" (it displeases me to use such terminology) of my money from my Reliance Smart prepaid connection. Approximately Rs. 30.

On calling customer service yesterday night i.e. on the 10th June, 2013 at about 9:30 p.m. I was told that neither have I subscribed to any service pack nor would I be granted access to information as to why my balance has disappeared which is quite absurd.
Wouldn't someone protect their integrity after being termed as a "heister or burglar or cheat or swindle".

As a precautionary measure and the breakage of trust, I henceforth decided to make a note of my closing balance before retiring to bed since last night. This balance last night was Rs. 47.95. I double and triple checked my balance so that I do not make an error in entry.

To my surprise, the next morning my balance was reduced to Rs. 37.95 after exactly two local calls which I'm sure would not cost Rs. 10.

I called customer care predictably, and wasn't surprised that the customer care executive tells me that I had accessed the internet at night for which Rs. 10 was deducted which I conspicuously denied.
But the gentleman, kept on claiming that there was usage of internet from my phone.

Now, WHAT DOES THAT MAKE ME???
A LIAR......AND AN ILLITERATE as according to your executive I either do not know how to operate a phone or I do not know what am I doing???

Now, in case you are wondering why am I making a hullabaloo for 40 bucks, let me chalk out a few pointers;

The money you have robbed me of, is my hard earned money..
I do not lie, when making a statement of that sort your executive should bear in mind that if reflects on my upbringing, which I am not willing to tolerate.

I would request someone to take strong action against such corporate crimes.

I mistakenly done wrong recharge and called customer care to know what exactly happend... and CC person tranfered the call to his supervisor for extra help as i got the information from the first guy only... but the sr person was not at all talking actively on call, he was responding reluctantly... when i raised my voice that plese be active here m paying money for this call... he started talking roughly and abused me... he was using very local language in Telugu n hurted me by his language and words....the way they spoke was not at all professional... why these ppl are selected for support and help industry when they dont even know the meaning of polite....

i seriously want to take an action against that person, he dint even told his name on call....

let me know what actions i can take and how to proceed...

this happend on 10 Jun,2013 IST (11.20pm to 11.40pm)...


regards
Sreevidya.R ([protected])

I have a Reliance Netconnect+ Broadband (Number : [protected]) since Aug 2010 and it was giving me an average speed of 1.5 Mbps for all these years.

But since 15th May 2013, the speed has drastically reduced and the max speed is around 100-120 Kbps which is hardly anything.
I made a complaint to the Netconnect Customer Service dept on 20th May 2013 and I was promised that some representative from Reliance would call me and look into my issue.
I waited till 26th May , but nobody called me. :(

I again called on 26th May and asked them to escalate my issue as I was not at all able to view websites, but still now NO RESPONSE from reliance.

I then made a call again on 2nd Jun 2013 and demanded a service person to visit and solve my problem, but till today, I have not got a single response from Reliance.

In today's scenario, how would you expect me to have a internet connection, if the speed is merely 100 Kbps where as I am paying for a Broadband connection and that too without any delyas and within the stipulated timelines.

Reliance Communication has betrayed my trust and this complete month's bill would be something which I haven't used.

My complaint number in Reliance Netconnect Customer care is :[protected].

Regards,

Srikanth

hello, I am using the Reliance GSM number From almost last six months my mobile phone balance is being deducted by Rs. 3 every 5-6 days in the name of VAS USSD services. I did not activate any such service. So please stop deducting my balance in the name of the said service and refund the deducted balance ASAP.
my mobile number is [protected]...please deactivate all value added services

Salary And Incentive of Reliance HR Services, Anil Dhirubhai Ambani Group Reliance HR Services G-Block,2nd Floor,3rd Wing, Dhirubhai Ambani Knoweledge City Navi Mumbai-400710

Dear Sir, Madam,

As i am CWS Sr.Business Development Exective ( Guwahati)Assam under my supervision on the payroll of RHRS [Reliance HR Services, Anil Dhirubhai Ambani Group Reliance HR Services G-Block,2nd Floor,3rd...

Dear Reliance,
I am new mnp customer of reliance network and my
mb.no. [protected] is activated on 03/06/2013 but I am not got the
benefits of FRC and reliance customer care are also not help me on
this topics.

So, i feels that I am done very big mistake to choose reliance network
then i decides to port again my Mb. No. to another network but its not
possible within 90 days..

So I want to say that i[censored] take any action on this so plz do immediately ..

Thank you !

Yours Customer

Abhishek Gupta

(Mb No. [protected])

Ms. Reliance,

My Reliance Number is [protected]
My Name is V. SELVAKUMAR

Today Morning I got a Call from Reliance Recorded Call and asking for some VAS.
I cut the call immediately without touching any other call.
Even though they charged me Rs. 15 with the following message.

"Amount Charged for VAS One97STalkDP Rs:15:00 Current Main Balance: Rs 71.12"

My balance got reduced from Rs 86 to Rs 71 immediately.

DONT REPLY THAT "YOU HAVE NOT SUBSCRIBED TO ANY VAS & NOT CHARGED" which you reply usually.

Kindly revert back my amount.

Worst operator ever in wireless and broadband is reliance.
It provides the worst of all services and deduct money without any reasons.
Unfortunately I have both of reliance broadband connection and reliance gsm connection.
y name is nishan garg and my reliance gsm no is [protected].
I got this sim on 26th April 2013 and got a balance of rs 70 and a free gprs 500 mb every month for 3 consequitive months. But after completion of one month I didn't receive another 500 mb gprs.

So I called reliance and informed them about this and customer care representative said that I will receive my remaining 500mb in 24hrs, but I didn't receive it and again I called th next day and the same false promises I got,but I never received it.
But after calling them for 4 consecutive time,when I called them 5 th time the next they,they rudely talked to me and told that I will not receive ant data as it wasn,t in my subscribed first recharge.
Guys you only tell that once they are saying that I will receive the data balance and another day they are telling me that there
is no data to be given,so till how far is this correct on behalf of reliance.
Another thing is that after that issue I subscribed for do no disturb service to fully block reliance calls and sms,but I still am receiving them from past 15days and I received a message that in recharge of rs 74 , I will get balance of rs50 and gprs of 500 mb,but I received only gprs 500 mb and no balance of rs 50 .
Upon calling reliance customer care I was informed that I will not receive any balance because in recharge of rs74 only 500 mb gprs is there,but I told them about the message which I received from reliance and they rudely said that I am lying and no such message is sent by them.
So this is really very cheap and fraud from reliance deducting balance and gprs by these kind of acts.
So I strongly recommend everyone nit to use reliance ever in future.


Guys one more incident with reliance I like to share is about reliance broadband.
My user is on reliance broadband is[protected]
I am using reliance broadband from past 1 year and there are most of the times issues with It's speed and connectivity. I'm the month of march my broadband stopped working and I informed reliance customer care about it and they told me that there is outage issue in my area and as soon as it will be rectified I will get the waiver for no of days my net wasn,t working.
So it unfortunately didn,t get repaired and after 40-45 days it started working. So I called reliance for the waiver for this and they registered my complain and provided waiver for only 4 days.
So on calling again and again, I only got this reply that there was outage issue only for 4 days and for that waiver has been provided.

So how far is this correct,really fed up with the fraud by reliance.

I really want reliance to look up to my issue and provide me my fair money.
Also again I suggest you all guts never to for for attractive appearing plans of reliance as they are all if the times fraud.
Thankyou

Hi,

I have getting frequent disconnection while accessing internet. I am not able to even browse consistently for 5 minutes, this is happening since last 2 months. Each time I call the rep, their response will be that services will work fine after a day.

I am really disappointed with their service and I am looking for waiver/ adjustment in next bill. But as per their rules they dont give waiver for frequent disconnection. Frequent disconnection can be understood when we get disconnected once in an hour. But I get disconnected 10 times in an hour. This is so annoying that I cannot continue with any work. I am using this service and paying the bill without fail every month. I am using this service since couple of years.

I am really disappointed with this service Reliance(Brand Name) is providing. It is becoming a nuisance to call customer care every alternate day regarding intermittent disconnection.

I request you to give a waiver in next bill. Call me on the number provided.

Thanks,
Sony James

i just fedup with reliance 3g speed in katihar ,bihar i did a complaint again and again my last complaint ref no[protected] on 30th may 2013 they told me it will resolve within 4 days but now its running 9 days till its not resolve . cant play any video on youtube cant open any picture on facebook .....if reliance cant resolve the problem then please back my money on my main account otherwise i have to switch another service provider.

Last year in July 2012, for more than 20 days, reliance broadband postpaid connection had been not working. i tried to register complaint and asked to look over the matter, but they kept saying that it was short termed, and my services would resume within 24 hours, After the 4th day of the problem, they register an official complaint, which got resolved after 18 more days. During all these 22+ days, i might have called them 150-200 times, but all i received was a lollipop for next 24 hours. Ultimately, they said, that for whatsoever period my internet broadband was not working, refund would be deducted from next bill payment. After that I paid 6 months advance payment to them TWICE, but i havent still receive any kind of refund. So now claim 1.5 - 2 months compensation from the shameless reliance broadband service provider, including all losses I incurred during those 22 days of NO-Internet.

Thank You.

Dear Sir,

With most humbly and respectfully I would like to state that recently I had bought a reliance GSM sim and my number is [protected]. In my absence, my sim card was lost due to some reason. So, I request you to bolck that sim card immediately to ensure that no one can use it illegally. Please do inform me at sarkar.[protected]@gmail.com once my request for the same has been approved by you.

Thanking You
Yours Truly
Subhajit Sarkar