[Resolved]  Reliance Communications — Massive amount of bill payment has been made due to glitch in the system

Address:Kolkata, West Bengal, 700074
Website:www.rcom.co.in

Hi,

Last saturday, I paid monthly bill to reliance broadband, an amount of 1378.85.
But due to system glitch, an amount of 137885 Rs has been transferred.

And after repeated complaints, all I hear from them is that the excess amount will gets adjusted in the next month

It is a massive amount and I need refund. My subscriber id is[protected]
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Apr 26, 2017
Complaint marked as Resolved 
:@
Reliance Communications customer support has been notified about the posted complaint.
Apr 17, 2017
Akku Rajput's response
pls sir jis se paise kate gaye h wo no hai : [protected]
Verified Support
Apr 24, 2017
Reliance Communications Customer Care's response
Dear Sameek,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Apr 24, 2017
Updated by Sameek Kundu
Hi,

My contact number is [protected].
Verified Support
Apr 29, 2017
Reliance Communications Customer Care's response
Dear Sameek,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Service request no. is[protected] i have registered complaint on 15 april 2017 still not resolved even don't get any service assistance from reliance communication engineers please resolve my issue regarding to internet issue
My relience sim card postpaid to prepaid all documents and full and final amount paid swastik communication opp Vijay sales boriwali (w)submitted old postpaid Sim card lost new sim card not open network and not activat my sim my sim no.[protected]
Sir mere 23 rupaye kat liye hai kirpa krke mujhe mere paise wapas ker do aur service deactivate ker dosir mere 23 rupaye kat liye hai kirpa krke mujhe mere paise wapas ker do aur service deactivate ker do
Reliance Communications Customer Care's response, Apr 24, 2017
Verified Support
Dear Mr. Rajput,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Dear sir
am anup dubey my number is [protected] in punjab circel.but am change in delhi circel and postpaid plan .so today am any no dial in the mobile show in not registered on network.
so piz help me
my next no [protected]

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