[Resolved]  Reliance Communications — Not allowing port out

Address:636009
Website:www.rcom.co.in

I have tried porting my reliance number [protected] to Vodafone on 9th February. To clear my outstanding bill of Rs 149, I paid Rs 500 (350 extra). Received an from Vodafone saying reliance has denied my porting request because I have outstanding dues. I contacted customer care and my unbuckled amount was Rs 2. Since I already paid 350 more than required, my total outstanding was negative -348. Yet reliance communications has the audacity to refuse my port request. Moreover customer care representative says she cannot take a complain not give a reference number for the so called 'escalation' of my issue. This kind of childish schemes is regrettable by a company of such esteem.
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Prithvi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
What support? You mean when your executive calls and tells me that if I port to Vodafone, it will be to Vodafone CDMA and not Vodafone GSM? Have you ever heard of Vodafone CDMA?
What is the point of that call? Nothing is resolved.
Dear Prithvi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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