[Resolved]  Reliance Communications — RCOM Prepaid mobile recharge

Address:New Delhi, Delhi, 110011
Website:rcom.co.in

I Sahil Aggarwal, a prepaid mobile customer with Mobile No. [protected] made 2 online transactions on 16.05.2017 of Rs. 198 on RCOM website with Receipt No. AMIR92122125 & AMIR92122326 respectively, Authorization Code. IHMP[protected] & IHMP[protected] respectively.

The receipt shows that transaction was sucessful and the and the amount was deducted from my bank account both the times, however the recharge did not happen.
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Jun 18, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Reliance Communications Customer Care's response
Dear Sahil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
May 18, 2017
Reliance Communications Customer Care's response
Dear Sahil,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

I have a 3g dongle of reliance and it is not workingin 3g network and ihaving so much problem because i am paying for 3g !!!
I was cotumer of relince postpaid number when i want switchoff this than i go to relince store for priciger for this than they said dont pay bill and switch off tha number the conection will aoutomatic will cut.now company give me notice .in all of this there is not my folt.
My number has been blocked, whenever the customer calls me in service, my call is disconnected and my customer service is not able to talk please solve this problem imigiately

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