Reliance Communications Complaints & Reviews

Dear Sir/Madam,
I am 6 years old customer of reliance, i am not happy for reliance service, i have converted reliance postpaid to prepaid 10 days before after that I have recharged with 56 FRC the Rs 9 for call rates cutter. But at starting I am getting the service for 2 days after that I avail call rate of 80 paise/min for local and Re 1 for std . So much amount has been deducted from my balance I call so many times in customer care since last 3 days but still the same problem arrises.
Please suggest what to do ?
Service is also very poor.

Regards
Vineet
[protected]
Reliance Number
Bihar Circle

Dear team,

I am using the reliance communication since 2002, my outgoing calls is deactivated reason due to non payment. For ur kind information i have already done the payment on dated 20th may 2017 of my last bill which i have received.. Without my confirmation advance bill payment service is activated on my no. For which i had called to your zonal office indore ([protected]) but not body has given the proper response

Only given the complaint no.[protected], i need the immediate action which need to be taken for my request unless i will put up the case in consumer forum.

Positive & quick response is required..

User name : shailendra singh thakur

Mobile n0. : [protected]

Br//
Shailendra singh
[protected]

I have 1 postpaid mobile connection of Reliance Mobile[protected] .company offer change a plan to 299 plan & unlimited local & std calls with 6 gb 4 g data per mouth, i can change a plan on[protected] with security deposit rs 1500, my 1st bill rs 198 rs due date 12-05-17 clear this bill on time, but current problem my outgoing calls deactivate on[protected], to complete reliance out lat They told me to pay over due bill amount and company change a plan without alert .this problem repeat again[protected] &[protected], i pay advance bill 300 rs on[protected] on reliance out lat, this no is very imported to me and my business number .miss Gide on reliance out lat at patiala, i lost my business and suffering on 3 days, company responsible to every thing, action against to responsible person and compensation to lose my business, you can not stop the services like deactivate the services for outgoing & incoming calls.stop to again, S.k singla[protected]

I had recharged my contact number on[protected] of rs.500 and got balance of rs.600.. As on 02 — 05-2017 main account balance was rs.380. I have removed the sim and send my cell for repairing. Again i put my sim to use on[protected]. Then i irecognised that the main balance in my account is.05 rs. I had called customer care regarding this.. But they are not giving me the reason for deduction of main balance and also not refunding the amount.

Sir i have purchased lyf phone water 11 reliance on 6/02/2017 from reliance store in allahabad and it is not working properly battery back up is so poor and after full charge it not operate for 45 min and always hang up
Date of purchase 6/02/2017
Address mln engg. Coll allahabad uttar pradesh 211004
Reliance dx mini shop at gf property no.39/69
Pura garediya mnnit gate store contact no
Cin no. Uo1100mh1999plc120563
Lyf water f1 black
Price ₹10099
Take some quick action on this. I have gone to service centre bu recieved no response and still i am facing problem so please take some action from shri satya prakash tewari phone no [protected]

Sir
I am using reliance post paid connection for 2 years but now I want to port out my no. To jio but jio executive saying reliance has denied my request for port out due to unknown reason but when I called to reliance they are saying they didn't receive any request from jio reliance and jio companies are not responding on my request please help me .

Sir i am davinder from ludhiana. I am very old customer of reliance broadband. My broadband was not working from 6 may 2016. I registered complaint on 7 may 2017.. Till today no one came to my home to check my connection. After one or two months i got same problem. But company didn't solve my problem. I always pay my bill on due date. Company didn't send their technicians. I m harassed by local customer cares.. Pls do something for me...[protected]

Reliance communications deduct money after starting a service without request
On 21 may 2017 they deduct rps 5 via service known as FULL2MUSICPACK at 03:15:08pm hrs for a service which was not requested by me on mobile number [protected].. They have started it without my request... Customer care is not attending call... Kindly instruct them to refund my money with

I had brought a data card from reliance communications around 5 years back as bsnl broad band was not availabile in our area.
Once we got our bsnl connection we discontinued the datacard and paid in full for the data card.
After this the franchise itself closed down and after another 5-6 months after closure we were called telling about our outstanding and threats that my number will be disconnected. We paid up again in fear of disconnection the receipt of which i have saved.
Again after almost 5 year they come up with the same bill and the same threats.
What do i do now?

My number [protected] is suspended i have paid my bill then also it is suspended bcoz my old number which is lost & i had complaint to permanetly disconnect my number. The new number i m montly paying my bill in time then also its suspended for not paying my old bill. This is ridiculous. I wil disconnect my number. Reliance is worst.in emergency if one number is lost & i took another & its also suspended then what is the use of taking postpaid plans of reliance.

This is my 3rd time complain for against same problem those my outgoing services in my no [protected] are stopped and my daily official work are hampered this give me mentally and financially stress company are responsible for all my loss i will go consumer forum for this if as soon as possibly not resolve my problem.otherwise we are free to choose other network if your company not capable to provide services to me

In my number [protected] I had recharged Rs.20 I got credited Rs.15 inspite of making no call s my balance came to Rs.9 next day. on 18th may 2017 the balance came to 0. How is it possible? I am not able to recharge my number again & I have also tried to call the costumer care but all in vain I am facing many problems as I am not able to call kindly solve my problem with immediate effect .

Data charges/balance deducted without using data/other services
Services My name is jagdish purohit (Mobile no [protected]) regulary every month company deducted my balance without using any service. I have regulary complaint about said problem. But still not stop the deducting the balance. Kindly refund the my balance for last one year. My name is jagdihs purohit (Mobile no [protected]) every month company deducted my balance for data service...

Pls solution pending almost two year Pls Help

Mere acounts balance se 18/05/2016 ko bina kisi karan se 60 rs deduct kar liya gaya hai. Or use wapas nahi kiya ja raha hai. Customer care se bat karne par wo kahte hain ki unke pas 3 din se purana data nahi rahta hai. Jabki deduduction period me mai delhi me tha or wanha phone se bat ho hi nahi paraha tha. Isliye us dowran mai customer complain se bat nahi kar paya

I am fed up of the service been provided by reliance. Poorest network. Since three days continuously unable to connect through a reliance postpaid netconnect dongle nor prepaid one. Have recharged the prepaid thinking if its money concerned but all went in vain. Post paid billing due date is also in june. Still i am unable to user its services.

If i call in reliance customer care number it always says due to exigency our engineers cannot receive the call & after one ring itself the call gets disconnected. This shows how concerned in reliance for his customers. Also it shows how many people are being affected that customer care lines are 24/7 so busy.

I did a online chat to raise my concern but got such a dis satisfactory and uncertain reply that service have some problem in your zone, engineers are working on it & you will get a resolution asap. I asked since 3 days i am suffering with this network issue, how many more days will it possibly take? No reply.

I request reliance communications that if you are so incapable of handling networks, customers, bandwidth, then please do not fool people by your advertisements. Somebody using your network may fail to address an urgent situation.

I would definitely stop the service as soon as i can visit the service center & through this note would advice other people also be aware of such connections. I am highly dissatisfied, so this is for you to learn from my experience.

-bijaya laxmi mohaptra

This is Sunita Yadav i am using reliance postpaid service in Ghaziabad UP [protected] now i need to port my reliance number to other network(Jio ). I tried but from last 25 days every time my request is rejected from your side,
with reason that [protected] mobile number is not active from Reliance or Reliance have not know about this number, I ask you that when Reliance have not responsible for this this number then why provide me every month bill and why i am paying bill,
That i have already paid
I have tried again port request to Airtel,

So i request you to help me out of this as soon as possible [protected]-haryana...

Dt.22/05/2017

Hello sir,
This is vijay ravindranath nandan, forwarding this email to remind you about the reimbursement of reliance landline which we surrendered on 21st july' 2015.
Its been a year that we haven't receive our refund back which amounts rs.689.47/- (Complaint no : [protected]) (Reliance landline no :[protected]
We enquired for six times after surrender of our landline telephone in reliance gallery [om enterprices ], opposite goregaon sports club, near toyota showroom, link road, malad (West), mumbai. And the attender informed that the money is being dispatched. But we didn't receive it. Do the needful as soon as possible.

I thereby attached the letter of termination of reliance landline phone and reliance telephone bill.

Please check the attachment below and revert back on this email i. D :
[protected]@gmail.com
We received your mail mentioned that you will send the cheque on dt.25 jan.2017 we had
Not yet received the payment.
Please do the needful immediately.

Thanks,

Regards,
Vijay nandan.
Mobile no.[protected]

Sir by mistake i have locked my sim and i wanna know puk code details so i request you to please inform me about the same my name Mr. Balchand Asrani my no. [protected] my sim is reliance 4g.It will be very kind of you if you inform me about my puk code as without entering the puk code and entering new pin code my phone is useless so please please help me get through this problem.

Outgoing SMS services has been barred on my reliance GSM no [protected] making me unable contact any of my friends moreover I registered this number on most of my service oriented contacts and accounts. I even tried MNP to get rid of this issue but couldn't do as it also involves sending of SMS. I had informed about this to reliance grievances cell NE but in vain, moreover reliance communications service centre was relocated from my place thus I can't even contact rcom people directly so pls look into this issue and resolve the same at the earliest.

I went to the reliance shop, rajender nagar (201005) for a new sim as per your instruction . He said regarding postpaid and have to pay rs 300/- as security amount and every month we will get a bill of rs. 300/-. and not carryforward the balance amount of my previous sim. I want to know that since this is not my fault, why don't you refund my money?

You are charging every peny for any excess time from each customer, why don't you refund customer's money. the phone was recharged on 14th of may 2017 and you locked my phone on the very next day i. E on 15th of may 2017. if you were going to discontinue this number then why don't you alert us at that time???

Reliance is such a big industry and as a 15years of customer i never expected such a big blunder from your side. The main mistake you made is you blocked the number without a prior notice and you know very well that nowadays living without a phone is nearly impossible and all my bank accounts... Almost everything is connected with this number.

Hope you will do needful as early as possible.

I am sending my another number [protected]

Thank you very much.

Radhakrishnan. P