Reliance Communications Complaints & Reviews

Sir,
I am a reliance user of kolkata circle. I am very unsatified with reliance service. Often i found that the balance of my mobile has been reduced and on enquiry from customer care i found the response that due to technical error my balance has been deducted and sometimes balance been returned back but after a few hours the balance again been deducted. And at now they stopped to attend call. As a last resort i have write this complain hoping to solve my problem.

The mobile numbers on which these problems occuring ---[protected]

I am very old customer( more than 18 years) of Reliance. Four years ago I have opted for 3G data service with a plan named "3GMobileNet250_1GB". According to this plan I have to pay Rs. 250/- per month for 1 GB data. Almost two years ago( may be more) Reliance has reduced the price to Rs. 123/- per month for 1GB data. Although they have discontinues the above mentioned plan still they are charging me Rs. 250/- per month for 1GB data. When I have made a complain they have informed me one and half month back that they will change my plan. I have requested for refunding my extra payment but not responded on this. They have not changed my plan also.

Prafulla Saikia
Mob. [protected]

[protected]
Dey deactivated my phn services
Coz of verification issue
And nobody came to verify
N dey tuk 1400 rs
599 plan security
Sim charges
N vip number 500rs
Total dey tuk 1400
N put a wrong plan on this number
Dat is 395
N now dey d not responding to my calls
Services on that no. Is barred from 4dayz
I hav been facing big loss coz i work from home ok calls
Im from lucknow
Name- guneet singh
Contact no. [protected]
Plezz help

I had recharged amount of Rs199 for 3 g pack on 11/03/2016but this pack not active in my no [protected] and again recharged amount of Rs 297 for an unlimited pack on 17/03/2016t his also not active in my no which said above.However my no has hold in customer care which is not able to speak. I lodged complaint before customer care ref no:sr.[protected] .kindly resolve my issue and my pack should active

Dear sir/madam
I using samsung model smg530h with reliance no. [protected].Since 15 days i have the net connectivity problem in my area for which contact the reliance customer care registered complaint on 9/03/16 copliant no.[protected] and on 15/03/16 complaint no.[protected] respectively.But till now problem is not resolved.
Sandeep kumar

I have been using a Reliance SIM card for the past few months. I have an additional number by Vodafone for regular communication but I purchased for using internet on a tablet I have. My problem is that there are at least 5-6 calls about Reliance offers per day from numbers that look to be registered in the USA. If I answer these calls, I'm charged for them and they make me wait for a good 2-3 minutes before customer agent comes online. So basically, they make me pay for listening to their rubbish offers. Initially, this used to happen once a day or less, the frequency increased to the current soon after. I avoid their calls but after each call from them is missed, I immediately get a flash/text message about an offer. This is in addition to at least 7-8 text/flash messages I receive per day about the same. They also deduct VAT every few days, the amount being variable, sometimes it Rs.3 lately it has been Rs.10. No explanation has been offered as to why the VAT has to be charged everyday. In the last 3 days, Rs.18 have been deducted.If I call their helpline, they first make me listen to the offer of the day before they bother listening to my complaint. When I demanded to be put on the national Do Not Disturb list, they specifically stated that they will keep calling me with telemarketing calls and text messages, irrespective of my DND status.

My subscription id is[protected]. I am really fed up with the reliance services. Last Monday I made a complaint that my Internet is not working, it got close automatically saying they have worked on it and Internet started working but it was not. Nobody called me and confirmed. So again I made a complaint. After 4 days my internet started working. I got call from the relation team that i will not happen again because i was about to disconnect the connection. They promose it wont happen again. And from evening of the same day again internet started giving problem. And now its now working again. I have made a complaint yesterday but nobody called and fixed the internet. There local offices they never picks up the phone. I want strict action to be taken against them for poor service and harassasment.

His is with regards a payment made to your company by mistake by me -My dad had reliance no. [protected] which was converted to Vodafone but by mistake i made payment to reliance instead of Vodafone - please share the contact person name with whom i should coordinate for reversal of the below amount



Bank Name - Citi Bank N A



Paid by - Geetesh S Nahire





Transaction detail - Reliance Communications Ltd 24/02/2016 1191.26 5241XXX5XXXX2944 [protected] NET



Request your support - ASAP. Need to make payment to Vodafone.

Dear representative,

I have lost one of my prepaid ril number [protected]

Customer name - raj kumar verma

Dob- 10/10/1987

Permanent address- bhitari, lohta, varanasi, u.P.-221107

Local address, room number 506, bldg number-2, shree shaswat apartment, global city, virar(W)-401303

Alternate number-[protected] (Santosh gupta)

Please find attachment of poi.

Please close this number someone found this and using at location nalasopara.

Regards,
Raj kumar verma

R/ sir,

I have a reliance Gsm No. [protected]. Last few days it show roaming
signal but i used in home network area in Bathinda. When I contact to
customer care this service deactivated last five months. due to
roaming signal my balance is deduct by Rs 30 due to your Fault .
I recharged the internet pack but not activated in my account.I
checked my best offer and recharged with rs 13 does not activated
properly in my account and all benefit does not credit in my a/c .I
request to you please refund my balance as soon as possible and solve
my all problem as soon as possible andprovide world best service. If
you does not my problem within 24 hours
i port my all 6 reliance gsm no. in other company. I really harassed
by the service provide by you.

From;

aj
cont. no. [protected]

My sim no. [protected] yesterday i go a message that 15rs deducted from my account for VAS which was not done by me i complainted it and my balance added to my account after some times i got a message for 30 rs deduccted again i try to contact customer at *333 and 198 no rply could i get pls do something for this

I have reliance broadband connection user id :[protected] which is not working since 4th march 2016

Service request no : [protected] opened on 4th march but closed without resolution on 8th march

2nd service request no :[protected] opened on 9th march and still its pending.

Our business completely dependent on internet service and there is no work going on in or office since 4th march.

We cannot expect such pathetic customer service from one of the world class company like reliance.

Throttling at 2g speeds despite successful recharge

My data card number is [protected]. Yesterday I recharged it for rs 1298 which was successful and received the following message from reliance: Name/Number: 52811 Time:[protected]:31:49 Content: Recharge of Rs.1298 Successful. Enjoy 10GB of 3G data valid for 28 days. Reliance Name/Number: 52811 Time:[protected]:31:51 Content: Congratulation! 3G1298 has been successfully activated on your phone.Thank You. Reliance But I am being provisioned at 2g speeds. Please do the needful and get me back to 3g speeds. My mobile number is [protected] Also, the same incident happened to me a month or two earlier as well. Poor show reliance. Rakesh

Respected sir, i want to know the call detail of my reliance prepaid no. [protected] of last two months so please arrange the call detail of these no.as early as possible.

I bought a reliance recharge card of rs.50.the pin number on my recharge card is damaged.i wanted to recharge it through serial number.so i called all the customer care numbers but nothing got connected.it is really annoying

Sir, i have port my number [protected] to reliance with a scheme as told by customer care that i ll get 10 gb 3g data in 358 rs for one year but i get only 5 gb of 3g data when i recharged my number with 358 mnp on 12/03/2016. They are saying policy has changed now but without any prior intimation. Plz do something regarding this

Date- 3/17/2016
contact no. [protected]

they have automatically activated vas service on my above mentioned no. and deducted all my balance.
since the no is for standby use only, so nobody use this no. regularly.
so kindly into the matter and initiate for refund asap.

Dear Sir,

since last few days I am suffering this issue and my dongle not working still and I am getting your executive call for payments, But It is not working last 45 to 55 days, so how can I pay my bill, I am calling your customer care so many times for this but they not solving my problem, They says me our executive call you and resolve this issue but I am not still getting any call from you,
I am saying you I am not paying the bill because it’s your fault not mine, if this is my fault I am paying double bill,

Dear sir

I was a customer of reliance 3g services from last 4 years and since last 3 months i was getting 2g services and bill comes for 3g services since november, 15 and number of engineer visits held but failed to restore the 3g services and matter was also brought under the notice of each and every official of reliance communication and i kept using 2g till one month but nothing happen and got number of reminders for the bill payments and today they shoot me a legal notice to pay the outstanding bill of rs 2424/-, i request you to kindly help me for this kind of blackmailing of reliance communications and help me to end this issue without payment of the bills and it is a kind of cheating from reliance in srinagar for providing 2g services and charge 3g charges for the postpaid clients

My reliance no: [protected]

Dear sir
I m using no. [protected]. From last month i m facing problem o[censored]nnecessary deduction of VAS charges. Fyi from 9th Marg onwards a total of rs. 200 has been deducted from my account of VAS CHARGES. for which i never applied. I m being harassed.
Even after deactivation of DND and Vas sevices the amount is being deducted.
Kindly arrange to refund the amount which has been deducted from my main account.
Gianeshwar Bhanot
[protected]@gmail.com