Reliance Digital Complaints & Reviews

Main Big TV Laker bahut Pareshan hoon Kyoki aap ki company bolti kuch hai aur deti kuch aur hai
Sabse bekar Service hai big tv ki aap logo ne lut macha rakhi hai
main aap ki company ki tv aapne sare milain walo ko mana kar duga

I would like Reliance digital management to know about certain things which they might not be aware of. I hope they wake up & take some action against the casual attitude, else the brand name would not be able to save itself for long & die a slow death like many others...

On 30'th July I bought one Sony Ericsson phone from Reliance Digital store located in Shipra Mall, Indirapuram, Ghaziabad. The phone stopped functioning with in 3 days & I brought it back to the Reliance store. I spent a whooping 13, 000 rs on the phone, so I was expecting some service.
I am not saying its anybody's fault, I can understand a particular product might be faulty, but then since it stopped working with in 3 days, I thought Reliance would immediately offer me to replace the phone. But, to my shock, the store people refused to take any responsibility & asked me to go to the service station.

I said if I had to do that I would have bought the product from the grey market at may be 2-3K less. After an argument, they agreed to send it to service station.

Since then, (4'th of August & today 10'th of September), I haven't received my phone. And the worst part is whenever I call the store, different people will give me different stories altogether.

They asked me to come thrice to the store claiming that my hand set is back & it had no problem, but whenever I went there, the problem still remained.

I even offered some choices, I said I am not asking you to return my money, but I'll buy another phone of same or higher price & you please adjust this amount in that, rest is between you and the vendor, why are you making me suffer for that. Nobody knew the rules.

One day they say, ok sir, we'll give you 13000 INR worth coupens & you buy whatever you want, I was even agreeing for that, but then they'll change the stand, ohh sorry sir, that can not be done.


I have lost faith in Reliance as a brand. I am also a professional & our top priority is customers. We have all the powers to bend the rules to keep customer deligted. I was so shocked to see a store manager couldnt do anything for over a month.

I had to buy another phone because you can understand how important that would have been in my profession. Forget about those damages, I am till today not able to get a solution from anybody. Its easy to establish a brand name but it is so difficult to maintain it.

I tried writing some mails to senior people in Reliance Digital but those have also gone to the trash bin it seems..

I think Reliance people are not understanding the power of media. I have already disassociated my self from Reliance Digital for ever & sent a mail within my organization which has over 800 employees to not to visit these stores again. Even if half the people take my advice, I would feel the job done. With emails, blogs, the message spreads like a fire.

May be these people think that they are too big to be affected by these things, but my friends, all the big fires start from a spark..

Take my advice guys..dont visit this so called fancy stores..buy the products from small vendors. They'll do anything to keep the customers happy..

- from A reliance digital's victim

I am also having the same problem...So please dont buy big tv rather go for a local ccable or any other DTH

MY SMART CARE NO IS[protected] ACTIVATION 12 MONTH PACKES SO PLZ CONT ME NETBAKING SO PAYMENT

I purchased a Geyser from Reliance Digital, Shipra Mal vide model no.SWH-325. Purchased on15.10.07 vide receipt number[protected].

I have just one telephone number 23312024 for complaint as geyster tank is leaking. I am not getting this number.How can I book the number as I tried other numbers i.e. 23354514, 25360863 etc.etc.

Please help me and book the complaint.

Regards -Kishore Kumar ([protected])

I have purchased a Spit AC on May 2008, now our stablizer is not working. I am tring phone no.447 2222 &447 2229 since moring but no body is pickingup.
How to register the complaint.
Please help me out.
thank you,
anil bhatt

C-38 C
Rajat Vihar
Sector-62 Noida.

I purchased a Sanyo Refrigerator from Reliance Digital, Shipra Mall. Purchased on 20/05/2007 vide Invoice number 267.
I am tring phone no. 6489316/320/323 since moring but no body is pickingup

Please help me and book the complaint.

Regards,
Reema
GIS Consotium India Pvt.Ltd
372/2, Sec.16
Vasundhara, Ghaziabad

I purchased a Hitachi Window AC from Reliance digital, Shipra Mall. The service was pathetic from delivery to installation. Then after they contacted me for a extended warrenty for Rs. 1400 which included 4 services throughout the year. Since then they did a service once and then after i have been calling them but they dont respond. Recently they gave me a call no. [protected] on 27th Jan and then 7th Jan 2010 but no one has come to attend the service. When i call there customer service at[protected], they hold my call and then cut it and treat as I am getting a punishment for buying from Reliance digital.

Please help, this group doesnt seem interested in business but harrassing people for their benefit and foolong public by such extented warranty.

Regards
Lawrence Joy- [protected]

I have purchased a VOLTAS AC 1.5 Ton from Reliance Degital Shipra Mall on 18.04.2010 around 2 pm, with a request to kindly deliver it to my residence by 6.00 pm same day as I have a fixed programme.

AC came at 9.30 pm and after calling/requesting the delivery guy atleast 8 times.

Today 19.4.2010 installation man to come at 2.00 pm but no one turns up, I inquired their customer care they told me that the man is on the way to your house & they also gave me the cell number of the installtion man. Now I phoned the installion man he btold me that he has no informartion regarding the installtion of ac. I phoned back to the customer service no ([protected]) the lady told me that installtion man is lying to you as has to installed atleast 20 acs today, I joked that can a person installed 20 ac in a day, she told me yes as their trained person are regularly installing 20 to 25 acs daily
now the installion man comes, & he demands Rs 500 for the installion as some woodwork was required as per him & for this he will not give any reciept. I told him that that installion is free, then he told me that free installion means that you shows us where we have to put the ac.


As installion person refused to installed the ac without Rs 500.00 rupees I tried to contact the reliance showroom but there was no response then I had to go to their showroom at shipra mall & their I tried to inquire about 100% installion in cash memo no one gave me the correct version . Ultimately a good friend Mr. Sanjay Kumar of reliance jumped to returned me the entire amount as per cash memo as he can not handle a customer like me. He has promised me on 20.4.2010 as man will come to my house and will take back the ac and by evening I will get my money back.

I have paid 2 times the parking fees at & shipra mall just for purchasing ac & becauase of Sanjay Kumar I was to settled to take my money back.I also tried to convince Mr. Sanjay to reimburse me installion amount of Rs400.00 As fixed by their store but he told me that it is not a policy of reliance digital.

We had purchase washing machine of BPL sanyo and at present its not working properly ask for service centre they confirm that the company has been closed we request you to put the material in Reliance showroom only for the reputed companies which are having some more life to stand in the market

Alka saxena

I purchased lanevo laptop on date 03/11/ 2010 from Reliance Digital, Shipra Mall gaziabad. I used DVD player on laptop first time, its is not working. Even though only one month is not complete.

I am tring phone no. 6489316/320/323 but no body is pickingup

Please do the needful and book the complaint.

Manish
H.No 57, near V3S mall
Guru Angad Nagar
New delhi

I have purchased Carrier Window AC last year 17-May-2010. I booked my last service on 30-Apr-2010 and my Service Request No. is [protected].

I called 6 times after that every time people are assuring me sir our engineer will reach at your home today. When today will come nobody knows.

Is there any way to reach reliance officers who is leading Service department.

Gyanendra Chaudhary
E-114 Sec-41 Noida
[protected]

I bought carrier window ac in may 2008, from day one some gas started leaking in the ac and a very foul smell came out of ac when it was started, i called reliance they said that it was the manufacturing defect and some ac's with the same lot developed this p[roblem, and they assured it will work fine now, we thought it is ok... after 6 months ac stopped cooling, mechanic came and said gas was leaking and then gas was filled in it, it all happened with in 6months of buying the ac, then onwards whenever you want that carrier ac to cool, gas is needed to be filled in it.
Now tell me what was my fault, was it only that i believed on Reliance??????

Deepali

WE ARE FACING LOTS OF PROBLEM AND TOLL FREE NO IS ENGAGED EVEN AFTER A 20 MINUTES.WE CAN SEE ONLY BLUE SCREEN.

I want to go for DTH and I surfed through the services available in market. I was interested in BIG TV because of better technology (MOEG4) but I was shocked that nobody at Reliance Communication Center is responsing me properly.
BIG TV IS NOT TAKING CARE BEFORE SALE.. WHAT IT WILL DO AFTER SALE?????
Don't go for BIG TV

while taking connection Big TV for six month in sept., 2008 we were told that all the free channels of movies from 120 onwards will be available for 6 months.All of a sudden all the movie channels from 120 onwards stopped asking for payment, what is this?cheating?No satisfactory reply from Customer Care.

We are not satisfied.We want to give it back.

Falgun D Pathak
B 42 Sur Sagar Apt.,
Nr.Prerna Tirth Derasar
Jodhpur, Ahmedabad

[protected]

[protected]

Impolite is exact word to replace Big TV customer service, i think they all from slum area who doesn't know the meaning of customer service.

I have bought Big tv durring the month oct-08, Suddenly it stop working from last ten days i have made a complaint to Customer Care on 18-May-09 & again on 23-May09. They gave me feedback that their service man will come within 48 hours. But no one came and kept on complaining in customer care. The complaining # 98433385

this kind of company should not last for long, very bad service.

plzzzzzzzz help me sir i was totaly haresment

plzzzzzzz call me [protected]

ipurchase my new big tv but i dont have seen it so manny problem ther manny time i try custmer care number busy plese solve my complanti

I got problem with the no signal. I have made a complaint to Customer Care on 20-06-09. They gave me feedback that their service man will come within 48 hours. But no one came and kept on complaining in customer care. my complaint no[protected]. He promised me that his service men will come within 48 hours. Until now no one has attended our problem. we have fed up complianing to the customer care and shop keeper. we need back our money. Its better to have cable connection rather having a DIsh

I totally agree and also relate to you becaues same incidents has happened with me and my big tv set top box got non functional and inspite of my freequent request nothing has changed and above all the customer care executive on big tv toll free num is pathecially rude with no sense of responsiblity and zero sense of respect for the custome full of egos and who enjoys to insults and humilate their customer . I have decided to fight for my right and get back my money with full compensetation and I have made up my minde to file a case against big tv in consumer court if you want you can join me togather we can fight for our right you can contact me on my ID madhwal.[protected]@gmail.com I have even consulted my laywer regarding the same and he in the process of filing the case .

I have bought Big tv on 28 May 2009 and my Big Tv ID No[protected]. I have recharge of my ID Card at Rs 2, 100/ for one year- Suddenly one day I got problem with the my Big tv chanel not watch.. I have made a complaint to Customer Care on 05 Aug 2009.and my camplain No[protected] . They gave me feedback that their service man will come within 48 hours. But no one came and I just asked what hapend my complain your custmer care person Mr Manish tell me sir your complain is closed and he check feedback of the camplain. he is tell me that Mr Sudhir Singh of the engneer alrady solve your proglam. but they don't solve my proglam and I tell him that you can transfer my coll to your senior he is cut the coll. then after I coll to customer care five to six time to miss preeti and his spordinat me last on 07 Aug 2009 gave me a rough response and he tell me my sistem is not working . Now I have made a complaint to Customer Care on 08 Aug 2009. they ghave me a complaint no[protected]. He promised me one against that his service men will come within 48 hours. Until now no one has attended our problem. we have fed up complianing to the customer care and shop keeper. We have hardly watched Big Tv for hardly 10 days and we need back our money. Its better to have cable connection rather having a DIsh

I bought big T.V for 2590+60. My s.c.n is[protected] in the name of imran.I want hindi pack . but in this D.T.H. we donot have any channelsI want. for the same payment we can enjoy all hindi channels in other DTH services. I went to dealer of our place. he told to do reacharge with extra 200 RS . iI reacharged in my account. To change the channels Iam trying to customer care [[protected]] since 3 days. but they are not responding .It is worst customer care amoung all D.T.H's.

sir, mera smart card no.[protected] he. Sir meri camplain he ki mera setup box kharab hua tha jiski camplain mene ki jiska camp.n.[protected] tha jo ki bina technision ke thik ho gaya tha par mera 375 kat liye gaye. Mene dubara camplain ke mujhe kaha gaya ki paisa refund hoga par ab tak nahi hua. Me kai bar camplain kar chuka hu par koi response nahi a raha hai. Please refund my money. Thank you
Consumer
Sandeep rana mukhiya gali bhopat wala haridwar uttarakhand

hi
i am useing big tv connection from past one year. my customer id no is[protected]
my big tv remote is not working from last week. i have complained through phone more than three times, complaint no's as[protected])[protected].for all these times they replayed as our person will call you. there person called me and telling that come and pick from their point, i said iam at office. again he told send some one, who is there in home. still my remote is not working.
i really experianced very bad for purchaseing this BIG TV. BETTER TO GO FOR CABLE CONNECTION AGAIN. they will response immidietly. really very worst service
thanking you
Bhagath

i am not agreeing the above comment, my cust id no.is[protected] and i am using big tv from when they started this service in india, once i got problem in set top box i called the person from whom i got connection, he forwarded me to customer care and have taken proper action to recover my problem . and they gave new set top box also .one more think about big tv, if our remote is not functioning properly they are replacing that also. so i'm very much satisfied with big tv and their customer service.

They are not doing anything. Really they are stupid. They are not even properly responding me for the issues. I transfered the money but they are saying like they didn't get money. Last four days they are doing like this... ..

hi guys, , ,

i dont think these big tv guys or mr.anil ambani have any shame 2 go through these reviews...if they cant provoide service they better dont sell anything...i have a signal problem with my big tv and placed more than 5 complaints in 10 days..the standard answer is that my previous complaint is closed...but how???...no tech is bothered 2 come after placing numerous request..i have already mailed in all my friends email ids (nearly 1000) both official and personal cautioning them not to buy Big -tv..their call center guys are picked up from the nearby fish markets who can hardly speak english...shame on u Big-tv...i really dont know what i have purchased Big tv or BLOOD PRESSURE...WILL BE POSTING THIS REVIEW IN MANY CONSUMER SITES POSSIBLE..

REGARDS SYED..

Dear Team,

I wish to bring to your notice that your services were disconnected without prior information or notice. I was experiencing a issue with the telugu regional pack which I reported to Customer Service on several occasions yet the issue was never resolved. And also i was asked to recharge Rs 17 for setmax but they have deducted Rs 5 and saying that balance is very less to activate Setmax channedl. I was not discounted for the inconvenience caused by the dismissal of the telugu regional pack service. Whenever I call Customer Service to report this issue, I was assured of a resolution within 24 hours of my call yet it was never resolved. For the complaint I placed on few days back I was responded only in the first week of April yet without resolution. Adding to my woes, in recent times I was forbidden from calling Customer Service by dialing the toll free number, since my number was blocked.

I trust I have waited patiently enough and every hope of a resolution seems lost. On the whole I am totally frustrated with the services of Big TV and therefore constrained to contemplate on withdrawing my subscription.


Regards,
Ravichandra

THE BIGGEST WORST TV IS BIG TV

My Dear Readers,

this is to inform all indians

The service provided by Reliance is very worst. either BIG TV or Reliance Broad band.
They want Money only. Once you check the reliance bill.
how much tax they are charging.
and big tv service is very worst.

even though we recharged for 1 year. every month they will disconnect the services. If we call continuously for 10 days the customer service we ask us to wait for 30 -40 min and they will say please recharge your account .


SO I REQUEST ALL INDIANS

BAN RELIANCE SERVICES IN ALL STATES.

ALL THE BEST
regard,
citizen of india.

what ever the feed backs given in complaints are 200% true.








regards,
chandu

I have painted my home & recoted the tv. for reinstallation i hve call many times to Big tv.
but no body is taking care of it.
Now If any body ask comments for the Big TV. I simply give advice to him Do not buy Big TV.

My Customer id is[protected]

Vasant Bhapkar
ph [protected]

I HAVE REJESTERED COMPAIN REGARDING MY BIG TV.ON 06.11.10
MY SMART CARD No. IS[protected] BUT TODAY IS 10.11.10 ANS TIME IS 2.06 PM STILL YOUR ENGINEER NOT ATTENDED THE COMPLAIN.

REGARDS

RAJESH KUMAR YADAV

Unacceptable reponse from shop people

I bought a water purifier but installation not done yet after 72hrs. When ever I called the shop ( myself 4 times and my wife 3 times) either they kept me hold or else asking all delivery details again and again. They don't have proper information rather given wrong information.

BIG TV — installation

i purchased big tv on 13-09-08 . they told that they will install on
with in 72 hours. Still now we havent get installtion .last two days on wards we are waiting for him he is calling daily but he was not coming we already disconnected our local cable connection

BIG TV — Installing the BIG TV

I had bought a Big TV connection last month.
While installing the DTH connection, the service engineer attending did not get the cable through a sealed enclosure and provided us with a connection through a window in a shabby manner.
To get this query resolved i called up the Customer Care to ask for assistance such that they can pass the cable through a sealed enclosure.
I was told by the person attending that it was not possible to do that and i will have to make my own arrangements, when i tried to emphasize on wanting a cable through a sealed enclosure for which i was willing to pay the necessary additional charges if any that have to be incurred.
I was told by the person attending that "We ask customers to buy some other connection who want a BIG TV installation through a sealed enclosure" and "Why did you buy BIG TV, if you wanted this".

I readdressed this issue on 14/12/08 to the floor supervisor of the Customer Care about the experience I had and was told that i will be attended to in 48 hours and will be provided with an engineer who will provide a sealed enclosure.
Until now nobody has attended to me and have solved this query of mine.

mera a/c no.[protected] hai.aur vo t.v.par display nahi dikha raha hai.aur manish jaiswal ke name se hai.

BIG TV — No Reinstallation

I shifted my house to Rammoorthy Nagar Bangalore in Jan 2010 and asked to relocate my Big TV connection. Nothing has happened regarding this complaint. I had escalated this complaint twice and nobody called me up.[protected] &[protected] are the complaint numbers.[protected] is my card number.

I have suffered for the last four months. I advise everybody not to take this connection. Can somebody help me to teach them a lesson.

BIG TV — Installation Not Done Even after One Week Of Registration

I have Transffered to Bhavnagar(Gujarat) from Jabalpur(M.P.) & after reaching Bhavnagar I registered a request in BIG TV Customer care for reinstallation on 2nd nov. 2008. They Promised me to Install the BIG TV within 48Hrs. But upto 05-Nov.-2008 Big TV were not installed & even I have not Received a Single call from Local Engineer. Afterthat i Again Contacted to BIGTV C.C. & on that day C.C representative Mr. VIJAY NAGRANI told me that your connection will be installed in within next 48 Hrs., & Whem I inquired abt my last registration request which i made on 2nd Nov. 2008 then he told me that your that request has been already closed.. I surprized & asked WHY..?? Then he told me that our Engineer found your Phone Switched off while my cell remain always ON due to nature of my JOB.
and mr. Vijay Nagrani promised me on behalf of BIGTV that your connection will be installed within 48 Hrs. & gave me a REGISTRATION NO.[protected]. BUT AGAIN UPTO THIS TIME 07-NOV.-2008, 20.00 PM (48 HRS. ALREADY COMPLETED), NOBODY FROM BIGTV HAS CONTACTED ME..
HELP ME...

BIG TV — New Subscription not start even after request

Hi,

I am shocked to see such a pathetic service from Big TV.
To start with: I recharged the account with 5 X Rs. 25.00 vouchers. Only 4 got activated. Had to struggle with BigTV call center for 1 month to get it updated.

I had got 3 months free subscription along with the Connection. It was suppose to expire 5th Feb. So i called on 4th to make sure that new subscription is activated. I was informed that it will be done. (Rs. 110.00 back with Marathi was FREE!!! regional pack.) I again called on 9th to confirm the same. I was told that it will be activated but presently servers are not working. I was told the same thing on 5th as well..
Now my parents called me telling that they received one sms that i have only rs. 17.00 balance and that i have to recharge on 17th Feb. I dont understand this calculation. When i have asked for Rs. 110.00 pack, how can u recharge what u want????? why is that you guys lie to customers... ????
I am not going to pay anything. I want my Rs. 110.00 pack recharged from 5th Feb with Marathi as Regional Pack.

My Smart card no is:[protected].

Note: i am told by Supervisor Leela on 14th Feb at 11:45 AM IST that i will get a call from Backend team after Monday.

Hope to get something that will change my mind regarding the pathetic experience that i had with Customer Care !!! OR CUSTOMER UNCARE...

BIG TV Connection — Not activated

hello,
LAST Sunday 3/01/2010, the BIG TV connection installed in my house. Still the connection is not activated. Try to fix the issue ASAP.
Contact : [protected]

thanks & regards
p.parandaman

Big T.V — Not Activated

I HaveTaken New Big T.V Oct 2009 Rs.1850/- 1-Year Free Suscription i Used 1-Year Correctly But I second Recharging on Jan-20-2010 pay full amount Correctly. My Card No Is[protected] But Is Not Activeted why Plz Activeted My Big .Tv Account

Saleemulla
Contact-[protected]

big-t.v — not Activeted

I Have Taken Big T.V Oct 2009 Rs.1850 1-Year Free Subscription and I used one year correctly After 1-year i recharged amount 1510/- 10 Months and get 2 months offer Pack Total 12-Months/I recharged Date is Jan-20-2010 But Is Not Activeted why i pay the full money correctly.Recipt also my hand so plz activeted my device

I am a resident of 1015, Laxmibai Nagar, New Delhi-110023 and I booked for Big TV DTH Service on 8/5/2010 through one of the company's representative (i.e. Mr. Manoj Kumar code No.00232, his mobile No.[protected]) and I handed over to him a State Bank of India's Cheque No.393774 dated 8/5/2010 which was confirmed by your Mumbai Office that they got the payment and promised that the said service will be installed at my resident definitely after four days. But, I am sorry to inform you that even after 10 days of booking for the said system, nobody from your company has turned up even contected me inspite of repeated reminders to your company representative. I am therefore, no more interested to go for the said service and wish to cancel this booking and want the company to refund my booking amount i.e. Rs.1490/- without any delay.

Veena Sharma
Add: 1015, Laxmibai Nagar, New Delhi-110023 (Mobile No.[protected])

BIG TV — wrong ads.

Hi,
I am a big tv customer. big tv installed on september.
big tv agent told me you have three month free all channel afer that you decide package.. but after 15 days some channel are disabled... what i should do?

BIG TV — Installation Not done within 72 hrs

Hi,

I purchased Big TV on 27 /10/2009 in Gorakhpur. For installation i made a requet on 27/10/2008 the workorder or smart card no.number:_1476457 support people conformed installation will be done with in 24 hours but, they are failed to complete in promised time. Again i made a call and raised the complaint on 29/10/2009 the complaint number:_78957895 the promised the issue will close with in 24 hours but, installation not happened Every day i am calling to customer care they are telling installation will be done today again today...like

So, friends dont go for BigTV. Service is very poor.

Thankyou
Arun Kumar Sinha
[protected]
[protected]

For installation of BIG TV
Card no[protected]
Add-Domnic F Carvolho
Salbhat Wadi Giriz
Vasai (W)
Pin 401201
Mob. [protected], [protected]
Work order No [protected]

my installation has not ben don pls do some thing .

Reliance Big TV — reinstallation of big tv (before 10 days)

I have a big TV of Reliance .Smart card no is[protected].And i have cal log for the same dated 25/05/2010. complain no is[protected].When i have call for the same he told me every time today your big TV is installed but presently big TV is not installed.And i also call from reliance customer care but i don't have received any proper response for the same. Kindly give me the solution what can i do?

Dear Customer,

As per your discussion with our customer care executive, the issue has been solved at your end.We always look forward for your suggestions and feedback to help you serve better.

Regards
Reliance BIG TV DTH Team

My problem is solved.Kindly close the matter and i am satisfied the services of Reliance big TV.so pls clode the matter

My digital tv error-400

I am Jayakumar, residing in Avadi, Chennai- 600071.
My digital tv smart card no:[protected]. Error- 400 is reflected on the screen for the past 3-days. my complaint has been registered thro' toll-free nos. confirming my mobile no:[protected].
pse., make immediate action to fix it thro' your technical support.

Thanking you,
b.jayakumar

all the big tv subscribers are under harashment in patiala

I would be happy if we get channels like adithya, siripioli, ss music etc and some other channels that are becoming popular in the city of chennai. Not only myself most of the viewers would expect this from the reliance big tv dth service so we would be thankful if you fulfill this wish of ours

Reliance big tv has big mouth -- so big that they can not control. Their Customer Care -- huh! even bigger *****. I am a consumer having problem with signal quality for last 10 days. Lodged complaints several times, obtained complaint numbers from them. Assured that within 48hours the problems would be sorted. Surprisingly on next call they are informing me that the earlier complaint is closed by some one (reason they don't know) and I have to lodge another complaint. PLEASE DON'T TRUST THIS COMPANY. They are BIG FRAUD.

Sir,
I am Rifas Residing at Pukkattupady, Cochin, Kerala. I am
using Smart Card. Before few days I missed smart card and I Apply to
get duplicate Smart Card 5 days ago[protected] My Smart Card No:
[protected] Service Request No: is[protected] Because I am not got
any Response from your said. So Kindly Request to sent to me a
duplicate Smart Card



Your Faithfully


Rifas


Mob [protected]

Reliance Digital — bad service

I am ASHISH D.RATHOD and i purchased a MP3 player on 5 july.
It was a YES company MP3 PLAYER and it had 1 year warrenty, but
it was not working properly .And within 1 month i gave that MP3 for
repairing on 15/08/2008. They told me that it will be repaired and given back to me within 10 days .But now it is nearly a month i have not got my MP3 player back .I am writing to you with a hope
that from writing you my problem will be solved.Now i want to replace it and give me a fresh piece.AND i have lost my 3 months warrenty period of 1 year.THANK YOU.

same problem arised with me and i totally agree with Mr.ashish rathod's complaint.

On 21st April 2008, I had purchased New Phillips TV 29inch. after 1 month i got screen problem in this TV. I had informed in reliance and they gave me contact number of service center. they took my TV. and now they are not replying. what i want to do?
reply. or i will complaint to customer protection for bad services.

Krupali Kharadi

I totally agree with your comment..I was looking for a AC..I have selected one and while buying it they told that the selected model will be available in 4-5 days and they made me to buy reliance digital voucher for Rs 25000. I went there after 4-5 days to purchase the AC again after 5 days and now they are telling me to wait again for 5 days saying that stock is still not available. I feel like cheating.

hi,
customer service and the attitude of the executive is not very good... i purchased a philips home theater system from reliance and after 2 days it was not working then i talk to the customer care for the help and send the executive to repair it but their responce is very poor... next time i 'll never purchase any item from reliance...that is now sure...

absolutely, i also have the same experience with reliance digital. really dont know from where do they purchase their goods. I had bought a Motorola L9 worth 8000/-. The phone started giving problems within one month of purchase and when i contacted Reliance for the same, they didnt entertain even to listen to the problem; rather suggested to go to the Motorola service centre since this is with warranty. But when they were to sell the product, they made promises as if they own the manufacturing company... Wht the Hell...is it my head ache? First buying defective stuff and then running around to get it repaired...

People Please Beware from purchasing product from the Reliance Digital.
They have not only BAD Quality of products to sell, as well they didnt repair it. in addtion to that they
remove or replce the internal part of the product while serviceing which makes the your new valuable product not working even for few days...!

Reliance Digital buys products from lagminton Road Mumbai ( the cheapest Electronic Market in Mumbai)
at cheap rates and they sell it at show room price to the customers.
please dont take any electronic items form Reliance Digital.

I strongly agree to u

for me its k i bought an micro SD 4 gb which failed in just 14 days time
when i contacted them they made me wait for 4hrs at last they asked me to go to segate srv cntr even the manager says the same.
i asked them to throw it in trash..
came to an mind never go to fraud(reliance)

this is the way they learnt to do business
Even i[censored] say i will not buy anything from u next time they are least worried bcos like us they think lot of fools come to them. but one day they must get back everything they have done to us...
they are least bothred to even respond to u once they get ur money
god is there

There is a manager called Mangesh he is a rude pathetic person. They sell duplicate and defective products.

Me too agree with you guys... I purchased sony cybershot camera but withing two days it gives problem... i went there but they didnt help me for the same neither there phones are reachable...and it almost 15 days from where i dont get any knid of response from them...

I am writing with a lot of pent up frustration. There has been response to my earlier grievance i.e. asking you to reverse the autodebit that was levied last month without my consent. To make matters worse, I received an email from them a few days back on 30th August that my card will again be autodebited (again without my consent).

I WISH TO CANCEL MY SUBSCRIPTION and have been running from pillar to post with the request. Whenever I try to cancel my subscription online, the site responds with a message "Could Not Cancel your subscription, please try again later".

When I call their Call center they tell me that due to system glitches, I am not being able to cancel the subscription. Everything else is working fine on your site - only "cancel subscription" link doesn't. Surprising and hard to believe. I then again went to their Vashi Store and the lady there said that she would not be able to help since her senior was responsible to handle cancellation issues and that lady was not available today.

I have requested them to ensure that my card is not auto-debited this time and even last month's debit is reversed to my account. I DO NOT WISH TO CONTINUE SUBSCRIBING TO THEIR SERVICES.

I am a victim myself so am am not greatly surprised