Reliance Digital — Whirlpool fridge service not attend even after several call and reminders

shajy v

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 5000097
Website:	reliance digital

I bought a whirlpool fridge from malakpet, Hyderabad reliance digital store and with in a year time the fridge had a complaint of not getting cool . I registered a complaint at the call center on the 9th May and the complaint no is hdo[protected] . They were to attend the call with in 48 hours but nothing happened during that period and after continuous reminders one person came and said some parts( fan ) to be changed and will revert . After which no response from anyone . Now whenever i call him and he is not even responding. Infact it was a shocking to me that Whirlpool COMPANY CANT DIRECTLY DO THE SERVICE JUST BECOS ITS BOUGHT FROM RELIANCE WHICH IS THE BIGGEST MISTAKE WE DID IN LIFE . NOW IF I DO NOT GET A RSPONSE IN THE NEXT 24 HOURS THEN I MAY HAVE TO CALL THE MEDIA AND COMSUMER COURT .

CALL ATTENDED PERSON NO [protected] AND THE MANAGER NAME HE HAD GIVEN AS IMAM [protected]

Will wait fot the reply .

Shajy varghese
[protected]

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Comments

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Shajy,

We regret the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Shajy,

Our team has been trying to get in touch with you, however, there was no response. Please let us know a convenient time to call.

At Your Service,
Reliance Digital

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