Reliance Digital Complaints & Reviews

Dear sir i purchased kelvinator ac from reliance mart kakinada year ago
and when i asked for servicing the response from the staff is very very bad
im calling from 20 days every day several times a day for technisian for servicing and the technisisan didnt arrive till today
sir this is the second time im facing worse situation with these people
last time in the month of april 2016 the make me call them continously 30 days
and sir they charge extra amount in the name of extended servicing but the service is really very very worse
please solve my problem

Today I had done recharge of 200rs approximately 10pm but amount was not updated in my smart card. I checked with the dealer he told your recharge done successfully and he showed me the message. Where my money gone, something is going wrong. Are you fooling the people's. I want my money back in my smart card asap. Totally bad service, day by day your service is getting very worst.

Hi, i bought a dell laptop from reliance digital and as suggested got resq device extended warranty (Care plan). Now within the covered period harddrive failed. I sent it for repair. I was promised repair by 10th august 2016. When i went to the service center on 10th august i was told that due to some financial situation staff was not working.
Now they are also not taking our calls. Please get something done about it
Resq job reference: [protected]

Presently i have a feeling that reliance is just ripping off people through resq they dont provide proper support as they should.

My Smart Card No.[protected] of Reliance TV, Error 400 Signal lost from Monday 8th Aug, 16. Weather is cloudy but massage constantly shown on screen, Others TV working on same weather. you are request to pls. resolve the problem urgently. Local servicer provider in Indore are doing very late.

Dear concern,
I register my complain regarding my panasonic washing machine spin tub is not working properly, it was ragisterd on 22 july 16 and your team is promise me to they will resolve said problem in 3 working days, and on 22 july reliance people come at my home and take my machine to their workshop via job sheet [protected] after that i give call to customer care almost every day. But they people always used to give me new tkt no for my complain.

No body is bothered to revert... This is hight of mismanaged and irresponsible behavior.

If any body is hearing kindly resolve this issue

I have given my Reconnect Oven- Model No.. RHMCB2501 for repair at your Kozhikode Service Centre (at Karanthur) on 03/07/2016. ( The Job Card No. being OW[protected] When I entrusted the oven for repair, I was informed by the service centre that within a week I will be informed about the status. Since nobody contacted me from the centre, I contacted the centre some 20 days back and was informed that the board of the oven is damaged and they will deliver it shortly.

It is more than a month since I entrusted the oven to the service centre. Till date (as on 06.08.2016) nobody bothered to call me or update me the present status of my repair work.

This is totally unacceptable from a company like reliance . You people should not have accepted my oven for repair if it is not possible to repair it in a time bound manner. The only mistake I made was that I bought an oven made of Reliance reconnect. The punishment you are awarding is too much. I will never ever recommend your product or service in future to anybody. Enough is enough.

If possible, please make immediate arrangement to deliver my oven duly repaired at the earliest.

Hi, We bought HP laptop in reliance digital salem. They are completely irresponsible. As my uncle went there and ask the laptop with high configuration as much as low budget. He is not that much educated too and not even having that much knowledge. There they not even ask the purpose o[censored]se and all. They simply gave him celeron processor laptop to him and get money from him. Yesterday only he bought it. Today we went there and explained the situation. And the store incharge telling simply, we can't do anything and the customer ID was created. There is no chance to replace and you may go. Then what is the value of the customer there??? We need solution for this. We need high configuration laptop. Tell me what is the solution for this????

I bought a lg led 43 " 43lf 6300. From reliance degital ambiance mall gurgaon on 10.11.15. My relation ship id no [protected]. My id no 60199242. They told you will get one year addional warrrenty on panel. But they did not provide addional warrenty card. Lg engineers told that without card no warrenty if applicable. So please provide us additional warrenty card on panel of lg led

I have taken a eureka forbes water purifier an year ago from the reliance digital in brandfactory kukatpally, hyderabad, telangana, india an year ago. And the reliance people has forced me to take an extended warranty for 2 years worth nearly 4k, so i have paid them extra for the extended warranty.
After a couple of months i had an issue with the water purifier as there is overflow of water and it cannot be stopped. I have contacted the reliance digital people for the service of the product, they take complaints from me every time i call them but no one comes to check the product nor calls me back.
I have called them nearly 50-60 times for service of my product as i have paid for the extended warranty but it seems useless.
After several attempts they have asked me to call the eureka forbes customer care and i have done it so but they say they are not responsible for extended warranty and i have told the same to the reliance guys but nothing is happening till now.
Its been nearly 6 months and the water purifier worth nearly 20k completely stopped working
What to do?
Help me out in this.
I would never suggest reliance products to any one in my community, friends and family for what they have done with me
Kindly make this an serious issue and i am ready to move this further to any extend or to any level until they show up
Contact (New) [protected] [mrs vanaja]
Registered number for warranty (Old) [protected] in reliance digital

Dear sir
We have use samsung galaxy a510 and jio offer will promo code give by company promo code no - [protected]
Jio digital xpress mini to reedem promo code and sim not activated. Time given 9 day but to be currently sim not activate and not to any msg to company so plz check and answer my mobile no [protected]
Digital xpress mini to not sim to by me and will you says promo code reedem.

I go for reliance jio sim free sim card at reliance digital xpress mini medical square nagpur maharashtra. they denied to give jio sim even though i have samsung a7 mobile. the executive (fat guy) at reliance digital xpress mini is misbehaving with me. they dont have any manners how to treat with costumers. i dont how reliance appoint such 3rd class educated peoples for job their.

Dear sir
I am deeply pained to complain against such a reputed name in dth services. i had to bring the matter to your notice after suffering for more than 7 months at the hands of your inefficient local service providers in jaipur. iam your customer for last 3 years and my setupbox customer no. is[protected] and i have been paying yearly instalment for different packs. last time paid were rs.3620/-in nov.2015. the real trouble started from dec 2015 when most of the channels started showing error 400. this error has continued since then. i had been complaining for this regularly at your customer care no.[protected]. response from your service providers had been luke warm and it seems they failed to understand the problem. i was charged rs.175/- atleast 4-5 times without any permanent solution of the problem. the details of complaint is as follows:-
Complaint no. result
1.[protected]/12/15 request closed 30/12
Charged rs 175/-
2.[protected]/02/16 request closed 23/02
Charged rs.175/-
3.[protected]/02/16 request closed 23/02
4.[protected]/03/16 request closed 11/03/16
Charged rs.175/-
5.[protected]/03/16 request closed 12/03/16
6.[protected]/06/16 request closed 06/07/16
Charged rs.175/-
7.[protected]/07/16 request closed 25/07/16
The complaint lodged on 22nd june 2016 was attended on 6th july that is after gap of 15 days. the error 400 reappeared on the channels very next day for that the service engineer was contacted immediately but no body attended. on dated20th july i received a call from your customer care telephone no.[protected] and some mr vishvanath was calling to find customer satisfaction about the complaint no.[protected] dated 22/06/16
I gave him details of the unfortunate happenings confronted by me for last 6-7 months. he assured me to register my complaint again and not to be charged this time. complaint no.[protected] was lodged and iwas assured that the problem will be rectified with in 24-48 hrs. but alas nothing happened, to my exteme surprize igot a message from big tv that your request no.[protected] is closed. trust the issue was resolved to your satisfaction. if you trust your customer no body came to attend the complaint, then where is the question of satisfaction.
Sir enough is enough, i don't think your team in jaipur is competent enough to rectify this problem. for the last 6-7 months we were almost devoid of watching the tvprogrammes, inspite of paying for this for full one year. i request you to refund my money since it was severe breach of service on your part.
Ibelieve appropriate action will be taken from your end at the earliest. ihave decided to change the service provider of dth.
Thanks
Dr. s p yadav
D-919, ashiana greenwood
Jagatpura, jaipur 302017
[protected] [protected]@yahoo.com

Dear sir
I request i visited reliance digi express store at ajmer kesarganj near martindral bridge to see the mobile 15 days ago. They told me the scheme of reliance jeo 4g. I was interested in that. On 16th july after 1 week i visited again with my id. There in store smbody told me that i can get this sim without purchasing mobile as already i was hvng samsung edge 6s & apple iphone 6s.
This shocked them, they denied to gv me sim
As i n other peoples requested they hv taken my id n photo but return me that same day by saying that ur id not clear or back not clear. Atlast they hv to recv my form which they were not interested in taking.
They throw my form in back smwhere after i left store. That all u can see in video recording of 21 july.
After 3 days i asked on phone they denied that we hv no time. U try after 3 more days.
Today after 8 days feeling insulted i reached ur store. The executive gagandeep singh ji & chandrashekhar ji denied to gv me connection saying that 1st i hv to purchase sm set else they will not active.
This makes me angry, i click their face in my camera with their employee id.
I asked them to complain at high level as my form was not even processed at single step after 8 days.
Asap i click their pic they felt that now smthing will happen wrong like action so gagandeep ji abused me n said do where you can do our complain. We will say that you hv misbehaved. Now we will not process ur sim.
I asked well u now will not process but from last 8 days where were you why u not processed. U cal see all that in ur camera recording. Today time of my visit was 11.30 to 12.30pm.
Then i got other peoples also that were saying that these guys hv sm problem. They dont want to work. Else system of reliance jeo is well maintained.
O i request, plz tk some action on them as m the person working as a owner n director of my pvt ltd company n earlier was vp in company. I dont know how to abuse.
This all hurted me very much
I hv taken pic of that guy chandrashekhar's employee id... That was 60223172
Another guy gagan deep ji's employee id was not visible as he has not weared company's id card.
Tore id is 7848
Digi express kesarganj ajmer

I think u will surely take sm disciplinary action against them
Rgds
Anil asnani
[protected]

I have purchased a product of electronic earphones of worth 899 rs
After 4 hours i have opened & noticed that by mistake i have purchased mic less earphone.
I have gone to the store to exchange my product. But their team at kadapa reliance digital in ap are not responding properly. Also they are exchanging my product.

I have lost my Reliance Data card number.so kindly give my number.
RSN:RHWCDB[protected]
S/N:XVA4CA10C0800800
SKU:CDHW10Z1
I have lost my data card number for one year .so kindly help me.I have a Reliance data card .

Hi,

Reliance digital/reliance jio not giving free sim for lyf phone brought from online (homeshop18).

I bought flame 3 online from homeshop18 with invoice no:reli/16-17/23798.

As mentioned in their site (http://www.homeshop18.com/lyf-flame-3-true-4g-android-phone/mobiles/mobile-phon...⇄ free reliance jio sim should be provided at any reliance digital shop for online purchase phone.

When i went to reliance digital gachibowli hyderabad, they said free sim only for those who is buying phone in their store and the when i insisted, they sent me to reliance jio office gachibowli. reliance digital manager was not their, when i wanted to talk to their manager, they don't have his phone number.

At reliance jio office some employee came (contact no [protected]), they sent me again at reliance digital for only dis-appointment.

They are just playing with me, wasting my time and money. and i think reliance employees are not at all serious about jio success as i can see from jio employee came (don't remember his name, contact no#[protected])

Please let me know, if you are serious in providing jio sim and it is just a marketing jimick to sell phone to clear the stock or give me the jio sim at the earliest with no nonsense.

I have seen smiling dhirubhai ambani big photo at the reception in reliance jio office, though it is free sim only, i hope he is not smiling at me by cheating on me.

My smart card no.[protected]. I had submitted a request for relocation of connection from surat (Gujarat) to gurgaon (Haryana). My connection was uuinstalled on 02.07.2016 and my account was debited for rs.175/-. Further to the same, i tried my best to connect reliance customer care on toll free numbers[protected], but failed due to poor management of toll free number. Ultimately i was able to connect on 14.07.2016. I was utterly surprised to know that my relocation request was not put in the system by your person in surat (Mr. Amit -[protected]). I tried to contact him, but despite connecting the call, he did not pick up the call. Thereafter i tried to connect with toll free number as many times as possible and sometimes my complaint was attended, but there was no redressal of complaint despite assurances from your customer care executives. Ultimately i had to get installed tata sky on 19.07.2016. To my further surprise i got a message on 20.07.2016 that your service request no.[protected] is closed and you are charged rs.175/- again.
In view of the above, i would request you to close my connection and refund the amount wrongly charged as above along with recharge amount paid up to 09.10.2016, for the unexpired period

Mahesh bansal
[protected]
20.07.2016

I m Rohit Pal..purchased a Samsung air conditioner from reliance digital kanpur, product delivered at my Lucknow address. When my ac got cooling problem so i contacted at your Kanpur office, after few days an engineer came to my address to repair but he couldn't and when asked he replied that he doesn't know much about repairing air conditioners. So another engineer came on next he repaired it . My question is how can your staff be so careless and how can he send someone to repair somethingwhen he doesn't have any knowledge about that product. Now also my ac has some issues, water droplets are falling from right side of ac. This time when I contacted Samsung service centre they told to contact to reliance digital first. Really so dissatisfied from services of both relianceas well as Samsung.

Rohit Pal

I am Sumeet ..we purchased LG washing machine 5 days ago that is 13/7..as per the staff our machine would have been installed by 14/7..but it didnt happen..we had been making calls to them n all we hear is an apology and the promise to get it installed the next day..when i spoke to Shweta who is the manager or the supervisor supposedly she informed us that they had forgotten to punch in the vital information in the bill n hence the delay..I request u to take strict action against such negligent staff..coz we sure arnt buying anything from ur department after such appalling service..
Thank u

I'm neelam and my data card number is [protected]. From past 3 months i hopelessly tried to disconnect this data card due to its bad performance which makes me forced to take another data card. Currently you people have been closed the cdma service to upgrade the same. No issues. But while i m trying to put a request to disconnect the number tour agent given a address of your service center and found there is no proper procedure to disconnect...