Claimed

Reliance Digital Complaints & Reviews

2.4
Last updated May 20, 2024
Complaints 4660
Resolved
2133
Unresolved
2527
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Digital

Having problems with Reliance Digital?

File a complaint and get it resolved by Reliance Digital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Digital reviews & complaints page 193

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Radha krishnan.m
from Kanchipuram, Tamil Nadu
Report
Copy

Ac installation services person asking 1000 for installation charges

Address:603202

Hi sir, I bought AC from reliance the sale person said free installation. but AC installation services person asking 1000 for installation and bracket. And he is not authorized person also he didn't have staff ID card, some time after reliance authorized person called me i am the person to do for ur home ac installation like that he said tel to him stop the work like that. I am to afraid in because em not in my home my parents there, seriously...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hemanta Basumatary
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac delivery

Hello (Reliance digital)

I bought ac from reliance digital dwarka sector 10 on 25 may 2016. I gave specific date to deliver to my home.

Instead

(1) before the delivery date i got many calls asking if i have received my delivery. I wonder if reliance digital have any central system to track the delivery date.

(2) on the date of delivery, in spite of many follow ups with the store,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
ssharma83
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective unit installed

Address:Faridabad, Haryana, 121006

Ref no- [protected]

I have followed up with everyone possible in the last 3 days & my family has been suffering from heat as i cannot switch on the defective unit.

It's been three days since my AC was installed on 26th May, but nobody to whom i have spoken have helped me out, i even visited the Reliance Digital store in Ambience Mall, Gurgaon specially for this issue.

I have paid for a defective...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kumar_hemant11
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pls change my ac

Address:Karnal, Haryana, 132001
Website:na

Dear team,

very bad service recv your side, i am buy 1.5 tan ac last m, but not cooling ur product.ur eng ask me ur ur voltage, i am chg my voltage and buy new 5kg volt, til date i am 5 time call ur eng. but he never come my home,

team this a my last and finale call last time i will meet u in court,

dear other user and buyer pls never buy any reliance pro.

Cont [protected], br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
abhijit_NEW DELHI
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After sale service — ac installation — pathetic workmanship

Address:New Delhi, Delhi, 110019
Website:Ambience

Dear Sir,
i bought one Hitachi split AC from Reliance Digital, ambiance Mall vasant Kunj Delhi on 21 st May'2016. Next day (Sunday) i received the delivery and subsequently i got a call from service engineer for installation. After waiting till late evening i called service engineer, he said he was stuck somewhere so he will not able to come. But he confirmed that he will send his engineer tomorrow Monday morning and get the AC installed....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Umesh pal 11
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not fetching me 5000 r's gift coupon

Address:Lucknow, Uttar Pradesh

My sel[censored]mesh pal.i bought Hitachi 1.5 ton split AC from reliance digital jazrat thank store on 21/5/2016.on that day there was offer which also published in dainik jagaran on that day that if they not installed AC within 24hours then they will give 5000 R's . My AC they installed on 24/5/2016 but they not give me any thing.reliance digital are layers.my mob. No [protected].c in no.u01100mhi999pl0120563. ID no.60161999...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Darshan Bagul
from Punch, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint: horrible customer service (earphones stop working after one day)

Address:Panchkula, Haryana, 134109

I bought skullcandy earphones from reliance digital store in sector 9, panchkula, haryana, india. I used it just for a day (Purchased on may 16, 2016 and complained on may 19, 2016) and immediately one head stopped working. I contacted reliance digital and met - mr. Kunish anand (Store manager) and satbeer (Receptionist) 3 times in person but there was no satisfactory response from their side. One side of earphone is not working and there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kaira30
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance big tv dth is not working

Address:Nainital, Uttarakhand, 263139

I have a reliance big tv dth (Connection no.[protected]. For last 1 month i am not able to use that one due to signal problem. Several time i have made complaints on there customer care toll free no. But still the problem persist.In between they have charge auto detect the visiting charges twice. But no one of there representative visited to rectify the problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prasad Bhallamudi
from Mumbai, Maharashtra
Report
Copy

Hitachi ac not working properly

Address:400054

I had purchased a hitachi 5 star split ac 1.5 ton from reliance digital on 22 october, 2015. The said was delivered on 22 october 15 and fitted on 24 october, 2015. The delivery note no. [protected]. I paid rs.35710/- for ac and 2884/ for installation. The installation was done by one mohammed (Mobile no. [protected]). The ac did not start working after installation. The installer struggled a lot telephoned to some one and opened panel board...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
krishsmk
from Mumbai, Maharashtra
Report
Copy

Daikin ac new not working

Address:Chennai, Tamil Nadu, 600001

New ac not working
I had the worst experience with reliance digital, mount road and their service care unit called by name resq teams (Never turn up on time)

I have bought a new daikin inverter 1.5 ton ac at rs 46, 500 from reliance digital, mount road. I chose reliance instead of croma, croma is just opposite to reliance and they had 5% discount still i chose reliance as i had one ac purchased from them a year back.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ramanan2711
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A/c no. 201521501626 - service calls pending since january 2015

Address:560100
Website:Set Up Box supplied is not working

As you can see I have got the Reliance TV Digital Set Up Box installed last June by paying subscription for a whole ONE YEAR. Since January this year beginning I have made multiple calls to the Customer Care Center notifying that the Set Up Box is not work and I am unable to view the Programmes.

Till today the fault is pending and NOT ONCE a Service Engineer/Technician has visited my home to replace / rectify the unit which...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
bhanu94
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance resq plans - a total waste of money

Appeal - Who so ever is reading my posts please do not buy maintenance plans from Reliance Resq. It is not worth. For more details please read my posts.
In the month of April 2016 I had written regarding one of my VOLTAS 1.5 ton window air conditioner which was not cooling and is covered under Resq Care Plan. It was finally resolved after 6 - 7 days when the issued was escalated and posted on the consumer complaint portals. To my surprise...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ramesh171074
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A C

Address:Ahmedabad, Gujarat, 382470
Website:reliance digital

Respected... I purchase ac in iscon mall reliance digital., on dated 17/10/2014... I booked complaint on dated 19/05/2016., after 5 days techniciian come my home and told tomorrow other technician attend complaint., why.,?.. Your office member talk ne 24hrs& 48 hrs good responce our side but after 5days., attend only formality..., i need 100% sucess work, calling no.[protected]., ramesh patel.. Ac midea make invertar...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
suchi_us
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ReConnect Washing Machine Not working - Issue not resolved till now.

Address:Bangalore, Karnataka, 560066

We have reported a complaint regarding our reconnect 6.2 kg washing machine on 18-may-2016. The machine is not getting turned on. The machine is on warranty. On registering the complaint, the customer service representative said that they have assigned it to the technician and they will resolve it by the next day. The next day we called them again and they said the technician will come on that day at any time. My husband took half day leave...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Afrose iqbal
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation problem of ac is not solved

Address:Dakshina Kannada, Karnataka

Respected Sir;

We have purchased ac on 9/4/16 from Reliance Retail Limited Pandeshwar Mangalore. Bill was in the name of Afroz Iqbal. We have done many complain for in stallion of ac in reliance customer care; Pandeshwar branch mangalore but result is not coming. Now what we should do?

1 month is passed already.

Please take step as fast as possible and solve our problem

For any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JeevaGautam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Raised an request for Installing my AC before 20 days - No Response until now.

Address:Chennai, Tamil Nadu, 600100
Website:www.reliancedigital.in

I have purchased an LG 1.5 Ton Split AC in Hyderabad Reliance Digital shop.

During my purchase, they promised me a good customer service through Reliance ResQ plan through out India.

I have moved from Hyderabad to Chennai on May 1st and raised a service request with Reliance Digital Customer service for Re Installing my AC on 4th of May 2016 (Complaint No: [protected]).
Its been 20 days since, I have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Devasia V
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-performance of repair work

Address:Lucknow, Uttar Pradesh, 226016

Dear sir/madam,

Your mechanics attended my a. C.Installed in house no. C-477 d, indira nagar, lucknow on 8th may 2016 and went away telling that the blades of fan were broken. Thereafter, i have contacted your service representative (Mr. Sanjay - mob. No. [protected]), but till now, nobody responded to us inspite of repeated telephone calls made to mr. Sanjay and mechanics.

I am staying in lucknow and temperature...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ajs jhala
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voltas 1.5 ton air conditioner

Address:Jaipur, Rajasthan, 302006
Website:Reliance Digital

We purchased subject air conditioner in june-2015
When ever it was peak summer cooling does not take place repeated complaints have not yielded desired outcome.
Company products from tatas and sellers like reliance, largest of the two business houses are supoosed to give a better customer experience, als lot is left to be desired in terms of product performance, customere care and over all satisfaction....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Anueha
from Noida, Uttar Pradesh
Report
Copy

Installation of a.c. regarding

Address:Lucknow, Uttar Pradesh

I have purchase an voltas a. C. Of rs. 31990/- on 16/5/2016. And sales executives made a promise to me that it will installed with in two working day. But they did not contact me for installation regarding. When i called them they misguided and misbehave with me on phone they told me that you not my only customer, and we sold many a. C. And after installation of that it will be done. I feel very bad and disappointing with their response....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yshab
from Ilkal, Karnataka
Report
Copy

Worst experience

Address:Bangalore, Karnataka
Website:www.reliancedigital.in/contactus.html

This is to complain that my experiences at your stores is worst, the simple shopping experience just to buy a single fridge turned into disaster.

Incident 1 : out let new bel rd, bangalore date 7th may, booked samsung fridge, everybody assured it will be delivered next day, even the store manager vivek assured. 3 days over no one called for delivery, when i called back to the store they simply said no stock & not sure when...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy