[Resolved] Reliance Digital — Wrong product and no after sale service

Drvipulgupta

from Mumbai, Maharashtra

Address:	Panipat, Haryana, 132103
Website:	Reliancedigital.in

I've purchased 1.5 ton Voltas AC from reliance digital

That AC gives no cooling at all and even after so many complaints there is no response by the store
Voltas company is also not listening to my complaint as I've purchased the product from reliance digital

I want replacement of this defective product or I'll have to go to consumer court against such harassment

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Aug 8, 2021

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Valued Customer,

We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

At Your Service,
Reliance Digital

Voltas Customer Care

from Gurgaon, Haryana

Dear Drvipulgupta,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

Dear Drvipulgupta

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team