Reliance Digital Complaints & Reviews

This is regarding my purchase at Digital Xpress mini Belapur sector 11 Opp ICICI Bank, Belapur Station Belapur Navi Mumbai 400614.
Relationship ID: [protected] Billing Time- 18:48:08 14/08/2016 Billing Amount - INR 19738.09 and charged to my HDF Credit Card: INR 19749.00
I had purchased two mobile handset on 14th of August 2016 (There is an offer going on in Reliance 15% discount 10% or Card and 5% Gift Voucher or Cash-back.) .
1) Billing amount was INR 19738.09 however it was charged to my Credit Card as INR 19749.00 which is more than my printed bill amount and is converted into 12 EMI @ 14% interest.
2) Only INR 308.00 are reduced on my bill towards 5% of your promotional scheme going on However it should be INR 987.50
3) There was charge of Memory Card included in my bill same was not given to me (Check CCTV footage to validate)
When I noticed the same I visited the store again on 16th of August then store manager asked me to come with original bill of the purchase. Again I have visited the store on 20th of August Store manager was not available on that day and other staff did not entertain me and there wording's of attending person are "Jaha Complaint karna h karlo hume pareshan mat karoo”.
It’s a kind of cheating done with me at Reliance Digital. Request you to please look into the issue and do the needful or I have to take a legal action against Reliance Digital
I have also tried to the online complaint via your site but not sure as I did not received any confimation for same
Transaction ID =[protected]PPE0
Thanks & Regards Sailesh Mailing Address: Flat no 1 Ground Floor Plot no 187/198 Laxmi Apartment sector 20 CBD Belapur Navi Mumbai 400614


Thanks And Regards
Sailesh [protected] /[protected] /[protected]

Hi,
[protected] i bought jio sim which is not activated till date and after calling store manager aneesh of digital xpress mini, ground floor, near vodafone, mohammed basheer road, sm street, kozhikode 673001, kerala on[protected] he told there is lot of pendings are there however it'll activate today i said okay and i hang up the phone. Same day evening i tried to call them they have to turn off the phone. They i went to their off at 8 o'clock and talk to aneesh store manager who took my proof. He told however he'll active tomorrow i said okay. Today[protected] i wait at 12:30 and i went to their office there is some other guy how is doing some paper work he is talking harshly and i waited for aneesh he came and told he'll active sim today and told take his mobile number. I said okay and take his number and i left the store after that i called him he barred his call to busy and they are not attending store phone and 2 days i was going to that store and he is lying to me

Reliance digital Sahakarnagar is one such store who have incapable and inefficient staff, who waste customers time in explaining products which they don't have stock. Reliance customer care has registered 2 complaints but till now no action taken / no call back. Every time when called they register new complaints and automatically Close old one without any talking to customer.

I paid money on 15.08.16 and received on 21.08.16. But your persons not coming for installation. This product not in use till now it is like showcase product. I went to reliance digital but poor response. I don't want any product from reliance. I want my money return back but they not return my money. I have all the call recording and video recording also. Don't purchase from reliance digital because very very poor service. Plus go to big bazar or online purchase

Very bad service from reliance digital, brook fields coimbatore. I bought a lg front load washing machine and samsung convertible refrigerator for which they promised to deliver by next day and finally i got my things after a week only. The compliment kit with washing machine also was not given... Very bad service. Seriously saying totally disappointed.

Dear Sir/Madam,

We have purchased the Samsung refridgerator on 15th August at Mantri Mall. In the name of Shashikala. They are suppose to deliver the same on 17th but even after several calls they have not delivered. 19th night 9:45 they have come. But since the fridge pack was big they were not able to shift it inside.
They told us that they are not suppose to open the box only the technician should come. And they confirmed that they will come back with the technician and shift the same same. After that I am continously calling [protected] the lady named Gayathri who lifts the calls and say's she will check and call back to us but never calls back.
One of the service person called us to check whether the fridge has got despatched and when they can come for demo. We explained the situation and insisted him to speak to his manager and asked the manager to call us.
Yesterday 21st evening by 3pm the Manager named kalyan contacted us he has committed us that he will despatch the Refridgerator and ensure that the technician accompanies with the Driver.
Today now 6 pm they have again send the fridge without the technician. It's not possible to shift the fridge without opening the box. We are trying to reach [protected]. But none of them are responding to the calls. We are experiencing a pathetic service from these people. If we face this issues initially itself. What kind of service we can expect after sales.
With this kind of worst experience I am not interested to deal with Reliance Digital any more.
Kindly cancel the booking and confirm the immediately

With regards

Gopinaath V

[protected]
[protected]

My self - sameer parekh, working as zonal sales head with future generali india ins co ltd. As i am looking after entire zone, my profile includes lot of travel to our branch offices. My mobile - [protected], e mail, sameer. [protected]@futuregenerali.in,
Yesterday i went to bhayander maxus mall reliance digital store to purchase lyf mobile for my family member, sales person inform that i am entitled to get reliance gio card, with unlimited data and calling for 3 months, but card will be given tomorrow since do not have it at present, i clearly told him i will not be able to come during weekdays as i generally reach home after 9 pm. So sales person told sir u can send anyone along with documents and we shall handover card to him/ her, so today my went with docs, but store manager denied to give card and behave very rudely as if he is doing charity, and when i ask my wife u make him talk to me, he just said i am sorry but we will not give sim card, even though she carried all original docs as well as photo copy and colour photo which is needed to take the sim card, and i told him this is not acceptable i need solution, why u people mis guided me yesterday, that send any one with doc we will give sim card, i told store person i want to bring it to your higher management that what treatment you give to your customers, so he said u escalate anywhere we r not afraid, when i ask his name, he did not have name also and refuse to talk thereafter, i would request reliance management to take appropriate action against this misbehaviour and provide solution to my query.

I have purchased a HUL water purifier on 14.08.2016, but it has not been delivered yet and when i inquired the matter in the stock of Sambalpur, the reply was not good in good manner nor they suuplied me the number of the head office of Reliance digital.

Relationship ID-[protected]
Delivery Date-17.08.16 10.00-22.00

Asis Kumar Pattanaik
21.08.10 at 5:38 PM
Regd Mob-[protected]

Its been 2 month that I have lodged a complain regarding not providing vegetable trey with the fridge.Salesman has assured me that samsung convertable fidge comes with vegetable trey and when i have opened the product, it was missing.No one is taking care of my complain and every time when I ask reliance manger about my complain they just lodge a new complain

Sir I bought Samsung led 40inches model:Samsung smart tv 4250
What my problem is I can't download any apps in my tv when I try to download it's showing error
I buyed my new past 2days before today when I went to relaid ancestors digital they sent me back to contact service centre then why should I buy from u I can buy from Samsung showroom right i[censored] people don't solve my problem refund my money

Iam a regular customer of yours for many years. I had recharged rs 190 on my old set top box number[protected] on 14th july. Due to some technical defect my box was changed onjuly 4th. Urfortunately i had forgotten my new set box no;[protected] while doing the recharge. I complained the matter the same day and after that many times on the following days but not yet got the solution up to this time. So i am planning to change my connection. Otherwise i want my money recharged to my new account number above. Expecting a reply...
By shareef mt

Dear sir/mam


Job sheet number - [protected]


I'm having a hp pavalion g6 -2312ax laptop which i have purchased on 19-sep-2013 from reliance digital serial no-5cd3184xz2 for which i have paid extra money for extending my warranty for 18-sep-2016... My laptop was under warranty and its motherboard got defected after that i took that laptop to my reliance digital service centre in 175 sec-63 a noida industrial area, noida 201301, for repairing. Then afterwards they contacted me regarding my laptop and said that this laptop cannot be repaired due to some reasons. They have taken my laptop since 4-6 weeks. I have paid extra for warranty then also they are not repairing it. I want you to please take strict action regarding this. You are my last hope please help me.
Thank you.

Regards
Gaurav chauhan
[protected]

Sir.
I have booked Samsung Refrigerator FF 251 L RT28K3083SP/S9 from Jabalpur on Aug 8, 2016. Full payment was made through SBI- Card.The fridge was delivered on Aug 14, 2016. It came to my notice that RG has offers15% cash back on purchases above Rs 6000 plus additional 5% cash back vouchers for payment made by cards.
In view of above I am entitled for cashback and cashback vouchers.When i contacted store they informed that the offer was only for purchase on 14th and 15th August. This fact is contrary to the conditions stipulated in the offer without any specific start date.
I look forward for redressal of the complaint by awarding cashback and vouchers.
Token No.[protected]
kpchaturvedi mail [protected]@rediffmail.com

I have purchased lyf jio mobile in flipkart with preview offer. I visited reliance digital (Himyatnagar, hyderabad) for jio sim card with all necessary documents (Flipkart invoice, id proof, address proof and mobile) and contacted executive to get sim card but he rejected my sim request because he asked invitation for this. But i did not get any invitation s from flipkart except invoice copy. So pls teach your people to how to behaviour with customers.

I purchased whirlpool washing machine in kurnool reliance digital.15days ago now problem generated high sounds r coming while washing. I complaint on 15 august. Till now no one came to solve problem. This is ur servie. Wasting time, monry and all. By reliance digital. They told when purchasing product we will be there in 24 hours when u registered ur complaint. Already its gone 4days. What is the use o[censored]r 24/7.

I purchased one sony tv from your mantari square bangalore store on 15/8/16. I was told that it will be delivered on 16/8 but not delivered. On my calling i was told it will be delivered on 17/8 but not delivered then today morning i was told that it will be delivered on 18/8 at 12 noon but now its 2 pm and i have wasted 3 days in its waiting. Kindly cancel it and refund my money immediately as your store people are not even picking their mobile and even landline number.

Inspite of my repeated saying to the customer care agents that I am not a user of Reliance Digital, they are regularly sending me message and calling me for recharge of subscription. Please ask them not to send this again and remove my number from their list. My Name - Aparnna Panda Contact No - [protected]

My jio sim not activate after 8 days i am also summited all documents in reliance xpress mini store but sim not activate my jio sim no is [protected]

Dear relience help support,
I purchased a power of brand reconnect from your relience digital store pur road branch bhilwara before four month. Before few day ago my power bank doesn't working so your executive told me on selling time that we are giving six month warranty. So thats why i visit at your pur road branch but they don't have manner to deal with customer. They dorectly told me that give me the power bank box. But i don't have the box because in this generation who care about the box. He told me that either you take the box or we don't replaced the power bank.

I purchased a lyf water 7 mobile phone from reliance digital at bangalore near ramamurthy nagar signal. Actually i want to go for samsung mobile, but the sales guys promoted their own reliance brand of lyf mobiles and forced me to buy that of cost of rs.9999/-. After coming home within 5 minutes of flipping the phone got heated and the touch screen is not all responsive. The lyf mobiles are very cheap quality and the poor performance. I went to reliance digital and told them the problem about the bad performance of lyf phone. Asked them to go for other model they are not agreeing me or allow the change the other model and also they are not giving refund of the money. I am a regular customer of relicance digital, and i lost my rs.9999/- that lyf phone not even worth of 1000 rs. I was thinking reliance digitial will sell the quality and standard product, the image is lost, i never buy any thing from reliance digitial. Just need to share the experience o