Reliance Digital Complaints & Reviews

Dear sir/mam


Job sheet number - [protected]


I'm having a hp pavalion g6 -2312ax laptop which i have purchased on 19-sep-2013 from reliance digital serial no-5cd3184xz2 for which i have paid extra money for extending my warranty for 18-sep-2016... My laptop was under warranty and its motherboard got defected after that i took that laptop to my reliance digital service centre in 175 sec-63 a noida industrial area, noida 201301, for repairing. Then afterwards they contacted me regarding my laptop and said that this laptop cannot be repaired due to some reasons. They have taken my laptop since 4-6 weeks. I have paid extra for warranty then also they are not repairing it. I want you to please take strict action regarding this. You are my last hope please help me.
Thank you.

Regards
Gaurav chauhan
[protected]

Sir.
I have booked Samsung Refrigerator FF 251 L RT28K3083SP/S9 from Jabalpur on Aug 8, 2016. Full payment was made through SBI- Card.The fridge was delivered on Aug 14, 2016. It came to my notice that RG has offers15% cash back on purchases above Rs 6000 plus additional 5% cash back vouchers for payment made by cards.
In view of above I am entitled for cashback and cashback vouchers.When i contacted store they informed that the offer was only for purchase on 14th and 15th August. This fact is contrary to the conditions stipulated in the offer without any specific start date.
I look forward for redressal of the complaint by awarding cashback and vouchers.
Token No.[protected]
kpchaturvedi mail [protected]@rediffmail.com

I have purchased lyf jio mobile in flipkart with preview offer. I visited reliance digital (Himyatnagar, hyderabad) for jio sim card with all necessary documents (Flipkart invoice, id proof, address proof and mobile) and contacted executive to get sim card but he rejected my sim request because he asked invitation for this. But i did not get any invitation s from flipkart except invoice copy. So pls teach your people to how to behaviour with customers.

I purchased whirlpool washing machine in kurnool reliance digital.15days ago now problem generated high sounds r coming while washing. I complaint on 15 august. Till now no one came to solve problem. This is ur servie. Wasting time, monry and all. By reliance digital. They told when purchasing product we will be there in 24 hours when u registered ur complaint. Already its gone 4days. What is the use o[censored]r 24/7.

I purchased one sony tv from your mantari square bangalore store on 15/8/16. I was told that it will be delivered on 16/8 but not delivered. On my calling i was told it will be delivered on 17/8 but not delivered then today morning i was told that it will be delivered on 18/8 at 12 noon but now its 2 pm and i have wasted 3 days in its waiting. Kindly cancel it and refund my money immediately as your store people are not even picking their mobile and even landline number.

Inspite of my repeated saying to the customer care agents that I am not a user of Reliance Digital, they are regularly sending me message and calling me for recharge of subscription. Please ask them not to send this again and remove my number from their list. My Name - Aparnna Panda Contact No - [protected]

My jio sim not activate after 8 days i am also summited all documents in reliance xpress mini store but sim not activate my jio sim no is [protected]

Dear relience help support,
I purchased a power of brand reconnect from your relience digital store pur road branch bhilwara before four month. Before few day ago my power bank doesn't working so your executive told me on selling time that we are giving six month warranty. So thats why i visit at your pur road branch but they don't have manner to deal with customer. They dorectly told me that give me the power bank box. But i don't have the box because in this generation who care about the box. He told me that either you take the box or we don't replaced the power bank.

I purchased a lyf water 7 mobile phone from reliance digital at bangalore near ramamurthy nagar signal. Actually i want to go for samsung mobile, but the sales guys promoted their own reliance brand of lyf mobiles and forced me to buy that of cost of rs.9999/-. After coming home within 5 minutes of flipping the phone got heated and the touch screen is not all responsive. The lyf mobiles are very cheap quality and the poor performance. I went to reliance digital and told them the problem about the bad performance of lyf phone. Asked them to go for other model they are not agreeing me or allow the change the other model and also they are not giving refund of the money. I am a regular customer of relicance digital, and i lost my rs.9999/- that lyf phone not even worth of 1000 rs. I was thinking reliance digitial will sell the quality and standard product, the image is lost, i never buy any thing from reliance digitial. Just need to share the experience o

I have raised complain on 01/08/2016 & got complain no.[protected] at 11:48 am, but still not resolve my setup box is still not working no. Of times dial your on phone they are saying your complain forwarded, again raised fresh complain on 13/08/2016 complain no.[protected] but no any service call recd. From reliance side please suggest who are the responsible for the same.

Hi...
I just want to inform you that the reliance digital store employee names as mansoor mushtaq sayyad has rude behaviour. While talking to customer he behavios like he doesn't require customer. When one of my cell phone got some problem and i told him he was like its not my responsiblity and when i ask him for a sim card of jio he's first sentence was who allowed you to enter my shop. Later on he has given me sim card but he's behaviour was little abnormal. I kindly request you to please have a word with him and make shure he will not do such a thing again.

I have purchased whirlpool washing machine in dec 2015 from reliance digital store. Recently the machine stopped working becasue of some technical issue. On calling whirlpool guy we came to know that after service of machine will be provided by reliance digital as it was purchased from them. It was shocking to know this. Then on informing reliance guy some 4 engineers have visited to see what is the issue and have not resolved the issue yet, its almost being a month. I want reliance digital to take back the machine as it is of no use to me as well. I need compensation for the same. Firstly they had cheated me while purchasing by not informing that after sale warranty will be coverred by them, secondly no one is bothered to resolve the issue of non
Working machine.

Contact details of mine
[protected]@gmail.com
[protected]

Hello sir my name is Bikramjeet singh meine last sunday Reliance Degital store ( Bathinda ) meine payment apne bajaj emi finance card se ki thi. Store se mujhe promise kiya tha k next day morning apka product delivery hoga but 2 din tak nhi hua jab meine unhe bola k i m not intrested now to mera refund kar di jiye but unho ne clear deny kiya kisi bhi return policy se . meine unke head office mein bhi mail kiya but unhe ne bhi formality kar k apne aap meri compliant resolved kardi bina mere marzi k . and ab mujhe na chahte huye bhi woh product lagwana pada .mein woh product return karna chahta hu but koi rasta nhi diya Reliance Degital ne so plz help me sir i need ur help sir/mam plz g hope u will help me my contact is [protected]

Hi,
i bought refrigator from reliance digital r-city branch. But when i got delivery i told them to keep it at my original place, but they told for that some other person wouldbe coming and doing all.So, even after waiting whole day no person came from rd. And at late night i was told they would not be providing any person for that . so i requested them to send but i was left hopeless and whole work was done by me.

Hello,
QT 166 remote control is not working and its not available in the market to buy. please help in procuring the same. its very urgent. I have been searching for it but all my efforts have gone in vain so far.

And the local engineers who had come here for repair are asking too much money to replace it.
Also please let me know if it can be repaired instead of repair. If not i am ready to buy new on urgently.

I have purchased lg microwave mc2884smb from phoenix marketcity, vimannagar, pune. Freebie not received (Masala container worth rs 1500/-) shown on your website. Enquire to concerned manager, but rejected the request. Please provide me with freebie, as we assume that you are reputed retailers and will not make falls commitment to consumers. Here attached invoice and screen shot of captioned product.

Thanking you.
br...

I purchased panasonic hd led tv 32 sv6d model on 19 march 2015, pos reciept no[protected], loan ref no-sf20830500
Sale order no-[protected]
During purchase panasonic led have one year additional warranty from store and i have document for same, last week tv display was gone so i contacted to reilence store hinjewadi pune branch from this atom purchased. After three day they send panasonic ingeneer for repairy but he told that additional warranty given by store so i cannot repair this atom if repair me then charges apply, i contacted to reliance store again but nobody can cumunicate properly. So consider my problem needful and take my problem on priority

The reliance digital xpress store in uditnagar, rourkela, odisha is frauding people.. They use the coupon code of reliance jio sim of genuine public who are eligible for it and activate a sim of their own and they use that sim and tell the public that your sim cannot be activated because the code is already redeemed.. The same has happened with me, i purchased a new samsung galaxy note 4 to avail the jio offer.. But the staffs in the store used my coupon code for their advantage..

Apart from this i have heard that they are selling activated jio sims with unlimited offers for 3 months at some prices.. And they get these sims activated by using the coupon code of genuine public who come to avail the offer.. Ultimately they cheat the genuine public for their monetary advantage..

I am a harrased customer! I bought an iPhone from reliance digital(Bandra, hill road). Reliance employee: 'Mukesh

Phone sold to me by a lucrative offer of 10, 000 cash back after paying 3rd or 4th Emi and a selfie stick. Got a selfie stick but still awaiting for cash back! Now, both reliance and Bajaj finance employee is responsible for my cash back. I am appaled by your service that my Emi did not start on time and I was running behind your employee. Below, is the mail attached by bajaj finance stating that the cash back offer was from reliance digital not bajaj.
I have paid 5 Emi but won't pay further till the time I don't get this issue solved.

Please read:

Dear Customer,

Thank you for writing to us at Bajaj Finserv.

We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.

As discussed with you on call [protected], with reference to your Loan account number 405CDD24577067, we observed your provided invoice which has reflect product purchase date 18/04/2015 and as per our record Cash back validity is for cases sourced under the scheme period of 15th Dec’14 to 15th Jan’15, hence we do not provide cash back from our end.

If you have commited cash back offer 10, 000/- from dealer end then please coordinate with dealer for further assistance.

With reference to your query reagrding your loan account number 405CDD24577067, as per our record the product price is Rs.53500/- and initial payment Rs.5350/- and loan amt financed Rs.48150/- which needs to be divided into 9 equal installments hence aug'2016 month onwards your EMI amount Rs.5, 350/- will be deduct from your bank account.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.
Yours sincerely,

Bajaj Finance Ltd.


[protected]-----

We have submit intex mobile for repair at intex service.they checked the product that found touch issue and it will be changed touch within 15 -20 day.i contact after 20 days they replied that part is not available & you to wait 10 days.after 10 days went at intex svc center.i knew that it has permanent closed.we complaint logged at Customer care but not respond from intex care. Kindly provide the intex mobile.