Reliance Digital Complaints & Reviews

I have raised complain on 01/08/2016 & got complain no.[protected] at 11:48 am, but still not resolve my setup box is still not working no. Of times dial your on phone they are saying your complain forwarded, again raised fresh complain on 13/08/2016 complain no.[protected] but no any service call recd. From reliance side please suggest who are the responsible for the same.

Hi...
I just want to inform you that the reliance digital store employee names as mansoor mushtaq sayyad has rude behaviour. While talking to customer he behavios like he doesn't require customer. When one of my cell phone got some problem and i told him he was like its not my responsiblity and when i ask him for a sim card of jio he's first sentence was who allowed you to enter my shop. Later on he has given me sim card but he's behaviour was little abnormal. I kindly request you to please have a word with him and make shure he will not do such a thing again.

I have purchased whirlpool washing machine in dec 2015 from reliance digital store. Recently the machine stopped working becasue of some technical issue. On calling whirlpool guy we came to know that after service of machine will be provided by reliance digital as it was purchased from them. It was shocking to know this. Then on informing reliance guy some 4 engineers have visited to see what is the issue and have not resolved the issue yet, its almost being a month. I want reliance digital to take back the machine as it is of no use to me as well. I need compensation for the same. Firstly they had cheated me while purchasing by not informing that after sale warranty will be coverred by them, secondly no one is bothered to resolve the issue of non
Working machine.

Contact details of mine
[protected]@gmail.com
[protected]

Hello sir my name is Bikramjeet singh meine last sunday Reliance Degital store ( Bathinda ) meine payment apne bajaj emi finance card se ki thi. Store se mujhe promise kiya tha k next day morning apka product delivery hoga but 2 din tak nhi hua jab meine unhe bola k i m not intrested now to mera refund kar di jiye but unho ne clear deny kiya kisi bhi return policy se . meine unke head office mein bhi mail kiya but unhe ne bhi formality kar k apne aap meri compliant resolved kardi bina mere marzi k . and ab mujhe na chahte huye bhi woh product lagwana pada .mein woh product return karna chahta hu but koi rasta nhi diya Reliance Degital ne so plz help me sir i need ur help sir/mam plz g hope u will help me my contact is [protected]

Hi,
i bought refrigator from reliance digital r-city branch. But when i got delivery i told them to keep it at my original place, but they told for that some other person wouldbe coming and doing all.So, even after waiting whole day no person came from rd. And at late night i was told they would not be providing any person for that . so i requested them to send but i was left hopeless and whole work was done by me.

Hello,
QT 166 remote control is not working and its not available in the market to buy. please help in procuring the same. its very urgent. I have been searching for it but all my efforts have gone in vain so far.

And the local engineers who had come here for repair are asking too much money to replace it.
Also please let me know if it can be repaired instead of repair. If not i am ready to buy new on urgently.

I have purchased lg microwave mc2884smb from phoenix marketcity, vimannagar, pune. Freebie not received (Masala container worth rs 1500/-) shown on your website. Enquire to concerned manager, but rejected the request. Please provide me with freebie, as we assume that you are reputed retailers and will not make falls commitment to consumers. Here attached invoice and screen shot of captioned product.

Thanking you.
br...

I purchased panasonic hd led tv 32 sv6d model on 19 march 2015, pos reciept no[protected], loan ref no-sf20830500
Sale order no-[protected]
During purchase panasonic led have one year additional warranty from store and i have document for same, last week tv display was gone so i contacted to reilence store hinjewadi pune branch from this atom purchased. After three day they send panasonic ingeneer for repairy but he told that additional warranty given by store so i cannot repair this atom if repair me then charges apply, i contacted to reliance store again but nobody can cumunicate properly. So consider my problem needful and take my problem on priority

The reliance digital xpress store in uditnagar, rourkela, odisha is frauding people.. They use the coupon code of reliance jio sim of genuine public who are eligible for it and activate a sim of their own and they use that sim and tell the public that your sim cannot be activated because the code is already redeemed.. The same has happened with me, i purchased a new samsung galaxy note 4 to avail the jio offer.. But the staffs in the store used my coupon code for their advantage..

Apart from this i have heard that they are selling activated jio sims with unlimited offers for 3 months at some prices.. And they get these sims activated by using the coupon code of genuine public who come to avail the offer.. Ultimately they cheat the genuine public for their monetary advantage..

I am a harrased customer! I bought an iPhone from reliance digital(Bandra, hill road). Reliance employee: 'Mukesh

Phone sold to me by a lucrative offer of 10, 000 cash back after paying 3rd or 4th Emi and a selfie stick. Got a selfie stick but still awaiting for cash back! Now, both reliance and Bajaj finance employee is responsible for my cash back. I am appaled by your service that my Emi did not start on time and I was running behind your employee. Below, is the mail attached by bajaj finance stating that the cash back offer was from reliance digital not bajaj.
I have paid 5 Emi but won't pay further till the time I don't get this issue solved.

Please read:

Dear Customer,

Thank you for writing to us at Bajaj Finserv.

We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.

As discussed with you on call [protected], with reference to your Loan account number 405CDD24577067, we observed your provided invoice which has reflect product purchase date 18/04/2015 and as per our record Cash back validity is for cases sourced under the scheme period of 15th Dec’14 to 15th Jan’15, hence we do not provide cash back from our end.

If you have commited cash back offer 10, 000/- from dealer end then please coordinate with dealer for further assistance.

With reference to your query reagrding your loan account number 405CDD24577067, as per our record the product price is Rs.53500/- and initial payment Rs.5350/- and loan amt financed Rs.48150/- which needs to be divided into 9 equal installments hence aug'2016 month onwards your EMI amount Rs.5, 350/- will be deduct from your bank account.

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.
Yours sincerely,

Bajaj Finance Ltd.


[protected]-----

We have submit intex mobile for repair at intex service.they checked the product that found touch issue and it will be changed touch within 15 -20 day.i contact after 20 days they replied that part is not available & you to wait 10 days.after 10 days went at intex svc center.i knew that it has permanent closed.we complaint logged at Customer care but not respond from intex care. Kindly provide the intex mobile.

Dear sir i purchased kelvinator ac from reliance mart kakinada year ago
and when i asked for servicing the response from the staff is very very bad
im calling from 20 days every day several times a day for technisian for servicing and the technisisan didnt arrive till today
sir this is the second time im facing worse situation with these people
last time in the month of april 2016 the make me call them continously 30 days
and sir they charge extra amount in the name of extended servicing but the service is really very very worse
please solve my problem

Today I had done recharge of 200rs approximately 10pm but amount was not updated in my smart card. I checked with the dealer he told your recharge done successfully and he showed me the message. Where my money gone, something is going wrong. Are you fooling the people's. I want my money back in my smart card asap. Totally bad service, day by day your service is getting very worst.

Hi, i bought a dell laptop from reliance digital and as suggested got resq device extended warranty (Care plan). Now within the covered period harddrive failed. I sent it for repair. I was promised repair by 10th august 2016. When i went to the service center on 10th august i was told that due to some financial situation staff was not working.
Now they are also not taking our calls. Please get something done about it
Resq job reference: [protected]

Presently i have a feeling that reliance is just ripping off people through resq they dont provide proper support as they should.

My Smart Card No.[protected] of Reliance TV, Error 400 Signal lost from Monday 8th Aug, 16. Weather is cloudy but massage constantly shown on screen, Others TV working on same weather. you are request to pls. resolve the problem urgently. Local servicer provider in Indore are doing very late.

Dear concern,
I register my complain regarding my panasonic washing machine spin tub is not working properly, it was ragisterd on 22 july 16 and your team is promise me to they will resolve said problem in 3 working days, and on 22 july reliance people come at my home and take my machine to their workshop via job sheet [protected] after that i give call to customer care almost every day. But they people always used to give me new tkt no for my complain.

No body is bothered to revert... This is hight of mismanaged and irresponsible behavior.

If any body is hearing kindly resolve this issue

I have given my Reconnect Oven- Model No.. RHMCB2501 for repair at your Kozhikode Service Centre (at Karanthur) on 03/07/2016. ( The Job Card No. being OW[protected] When I entrusted the oven for repair, I was informed by the service centre that within a week I will be informed about the status. Since nobody contacted me from the centre, I contacted the centre some 20 days back and was informed that the board of the oven is damaged and they will deliver it shortly.

It is more than a month since I entrusted the oven to the service centre. Till date (as on 06.08.2016) nobody bothered to call me or update me the present status of my repair work.

This is totally unacceptable from a company like reliance . You people should not have accepted my oven for repair if it is not possible to repair it in a time bound manner. The only mistake I made was that I bought an oven made of Reliance reconnect. The punishment you are awarding is too much. I will never ever recommend your product or service in future to anybody. Enough is enough.

If possible, please make immediate arrangement to deliver my oven duly repaired at the earliest.

Hi, We bought HP laptop in reliance digital salem. They are completely irresponsible. As my uncle went there and ask the laptop with high configuration as much as low budget. He is not that much educated too and not even having that much knowledge. There they not even ask the purpose o[censored]se and all. They simply gave him celeron processor laptop to him and get money from him. Yesterday only he bought it. Today we went there and explained the situation. And the store incharge telling simply, we can't do anything and the customer ID was created. There is no chance to replace and you may go. Then what is the value of the customer there??? We need solution for this. We need high configuration laptop. Tell me what is the solution for this????

I bought a lg led 43 " 43lf 6300. From reliance degital ambiance mall gurgaon on 10.11.15. My relation ship id no [protected]. My id no 60199242. They told you will get one year addional warrrenty on panel. But they did not provide addional warrenty card. Lg engineers told that without card no warrenty if applicable. So please provide us additional warrenty card on panel of lg led

I have taken a eureka forbes water purifier an year ago from the reliance digital in brandfactory kukatpally, hyderabad, telangana, india an year ago. And the reliance people has forced me to take an extended warranty for 2 years worth nearly 4k, so i have paid them extra for the extended warranty.
After a couple of months i had an issue with the water purifier as there is overflow of water and it cannot be stopped. I have contacted the reliance digital people for the service of the product, they take complaints from me every time i call them but no one comes to check the product nor calls me back.
I have called them nearly 50-60 times for service of my product as i have paid for the extended warranty but it seems useless.
After several attempts they have asked me to call the eureka forbes customer care and i have done it so but they say they are not responsible for extended warranty and i have told the same to the reliance guys but nothing is happening till now.
Its been nearly 6 months and the water purifier worth nearly 20k completely stopped working
What to do?
Help me out in this.
I would never suggest reliance products to any one in my community, friends and family for what they have done with me
Kindly make this an serious issue and i am ready to move this further to any extend or to any level until they show up
Contact (New) [protected] [mrs vanaja]
Registered number for warranty (Old) [protected] in reliance digital