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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm Phone Numbers

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1800 889 9999
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469
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+91 96 8555 5532
950
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Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 172

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C
Cladius Jerone
from Ernakulam, Kerala
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recharge not done after debiting money

I tried to recharge on my jiofi number [protected] through myjio app and payment was made via bhim app, two times without any success.in both case money was debited from my bank account and bhim app reported the transaction was successful. Transaction details are furnished below

First try: date - 06 mar 2018
Transaction id[protected]
Payed to - [protected]@icici
Amount - ₹349/-

Second...
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P
pank0581
from Mumbai, Maharashtra
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jio is not allowing to port the mobile number to another network

Address:Thane, Maharashtra, 401202

My self pankaj jain and writing this complain against reliance jio infocomm because i taken the jio mobile sim in month of oct 2017 and after that requested for porting from jio to idea many times as i was facing the problem to get jio network at home, office or in local trains.

I requested for porting many times after that also tried to log the complain at jio center but they denied taken complain hence i wrote my complain...
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M
Muhammed.Ali
from Jammu, Jammu and Kashmir
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neither get my recharge done nor got back refund by the jio store

Address:180001

I had a corporate jio sim of which i paid rs 500 for recharge at jio store (New plot - jammu) on 04.12.2017 - transection id: co000010dxgh

But received a recharge failed message instead but jio store employee ensure that i will get my recharge in couple of minutes so i left but never received any recharge. Next day i revisited the store and this time he ensured that i will and he had forwarded my case to his superiors to which...
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J
Jitu Patwari
from Ahmedabad, Gujarat
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wrong data usage.

Address:393002

I have been using jio sim card from beginning and i had always suspected that the figure they give for data usage are incorrect. Today, i got a confirmation.

The daily 1 gb limit starts at 2 am. I woke up in morning and had just started seeing my messages and got a message at 5.47 am that 90% of my high speed data was used. I was shocked to see that and before the shock subsided, within one minute, i got another message at...
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N
Nilesh Gadhave-Deshmukh
from Bengaluru, Karnataka
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network slow in ejipura bangalore

Hi team... I am staying in ejipura bangalore...20c cross. Earlier network was quite good but from last month jio network has not working properly.. Seems like wastage of sim as speed become lower than 2g even though using 4g network.

I have checked with other users too they also faced same issue. There is no feel of 4g network.. Not able to watch any video also

Requesting you to do needful......
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S
Surinder Saab
from Lucknow, Uttar Pradesh
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about worst network speed

Address:Shahjahanpur, Uttar Pradesh

The network speed of jio 4g is the worst than all other services providers, i try 3 times to contact on customer care on 198, 199 but no one even pick the ph, i waited for several minutes but no one talk to me, my ph was on hold. Is this called 4g network, no it is even worse than 1g, shame on you jio service providers...
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M
M H Trivedi
from Bardoli, Gujarat
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jio 49 recharge

Address:Banaskantha, Gujarat, 385535
Website:My Jio Application

Sir I have Jio phone number [protected] and I am recharge plan rupees 49 dt 08/03/2018 ref no : LSBI[protected]IGADBICXL1. But recharged plan not activated in my phone. Then dt 10/03/2018 I am call customer care for this matter but he said there are no any recharge done by your phone no....
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मुकेश पटेल
from Aligarh, Uttar Pradesh
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service curtailed due to misuse

We notice that your jio number 790* is being misused to make abnormally high number of outgoing calls. This is a violation of the terms and conditions under which the services are being provided. Please take immediate action to discontinue such misuse, failing which your free voice services on this number will be curtailed/discontinued without any further notice.
Can you tell me what is the normal average limit of monthly/weekly/daily...
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V
vijaykumar sheth
from Pune, Maharashtra
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mobile phone service

Address:Pune, Maharashtra, 411057

Last 4 days i am having problem with remark emergency service and no internet connection due to this problem i can not make call and not received any call execept received sms that this no has called as missed call from this number it is difficult to communication party has thinking that i am purposely not answering call kindly do the needful in matter...
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G
grminfotech
from Thiruvananthapuram, Kerala
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tower installation reg

Address:Vellore, Tamil Nadu, 632513

Dear sir,

We objected any tower to install our residential area. The court is not permitted in our area dr. Radhakrishnan nagar, devadhanam, walajapet.

Lot of people suffering from heart, sugar, bp etc. Without noc jio try to install the tower in our area. We will report to dist. Collector also.
Please avoid to install the jio tower.

Ar. Ganesan
[protected]...
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Jafar61
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer service not responding on call 199 more than one hour.

Address:400012

I have recharged jio phone mobile no. [protected] on 2/03/2018 by my paytm a/c transaction id [protected] but not activated thatswhy i was dialed on customer service no. I. E 199 on jio phone at 9.04pm and i was waited round about more than 60 min from todays. Only music song playing no customer service responced. I was suffered ear pain, headache, hypertension, mental sress. I think howmany customer are suffering from this bad service, i...
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Address:Jhansi, Uttar Pradesh, 284003
Website:All sites.

R/sir
Kindly take reference of my service requests number sr00000ijvfl, sr00000idd99 and sr00000hqjby raised to jio care. I am facing very very poor internet speed at my locations. These my service requests have been closed again and again without my consult and resolution. At last service request i have clearly told the customer care executive to not to close my service request till the problem not get resolved. Beyond this my service...
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K
krbimlesh
from Kolkata, West Bengal
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mobile recharge of rs-449/-

Address:Mumbai City, Maharashtra, 800016
Website:www.jio.con and www.amazon.in

Mera ek online recharge galti se ho gaya hai yeh mera number nahi hai. Yeh galti amazon.in ke website ne kiya hai jo ki system ki galti se hua hai aur jiski saja mujhe mil rahi hai rs-449/-ke loss ke rup mein. Aur apni galti ke liye aap se sampark karne mujhe bola gaya hai. Mera actual number hai-[protected]per recharge hua hai [protected] isko cancel karke mera recharge amount 449 lautaya jaya. Thanking you. Yours faithfullybimlesh kumaradvocate...
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S
Shashi_raj
from Patna, Bihar
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500 amount deduction for jio phone

Website:Jio.com

मैंने जियो फोन बुक किया था[protected] को जो अभी तक मुझे ना फोन प्राप्त हुआ है और ना ही रुपया वापस हुआ है मेरे अकाउंट से[protected] को ₹500 रिलायंस जिओ के द्वारा लिया गया था मैंने बुक किया था...
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H
Harinder Harry
from Hapur, Uttar Pradesh
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internet speed and poor signal strength

Address:144505

My name is harinder singh. My mobile no is [protected] which is a reliance jio number and also have reliance jiofi with number [protected]. My concern is that i have been complaining for atleast 6 months for poor signal strengths and too low internet speed. Everytime i raised complaint through my jio aap they have been closing those complaints without solving the issues. I am really frustrated from these slow internet speeds that i make up...
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A
Arun Kumar Bekkam
from New Delhi, Delhi
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recharge was not done

Address:110023

I did recharge of jio number [protected] on 07 march 2018 at 4:59 pm . Amount was deducted from my account. I recharged through jio app and payment has made through using upi (phone pe). I did not receive any recharge status or message from my number. I don't able to call to the friends. I need recharge quickly. So please react quickly. Please assure the transaction...
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J
jaibee2008
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non refund of amount

Address:Bhiwani, Haryana, 127306

I made a recharge of rs 399/- on 22 feb 18 at 20:09 hrs for [protected] jio no, the transaction was successful and my amount also has been deducted from the account and not credited into my jio no. I raised issue on 23 feb with request no sr00000i2k5 and got not result till now.

I made recharge of another no ([protected]) on 23 feb which saw successful transaction.

I made again recharge on [protected] for rs 399/-...
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M
millan444
from Burla, Odisha
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2g internet speed in name of 4g

Address:Khordha, Odisha, 751025
Website:All

I have purchased the jio sim 10 month before. I am a prime member and purchasing continuously the daily 1 gb internet plan.
All i haVe done was believing that jio provides 4G speed . But in reality from past 10 month, i am getting only 2G speed of 20-30 kbps even in full network coverage in my area of residence.
I have complained many times regarding this to JIO customer service at 198. But they are each time saying that, the...
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S
SaumilMody
from Delhi, Delhi
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network issues

Website:www.jio.com

I recently picked up a JIO prepaid connection and refilled my number with 399 plan (valid for 84 days). It has been a month almost and I've had to complaint daily as the network at my home and work is very very poor. I am unable to place calls nor use 4G data.

I have complained to their customer care asking them for a refund as they have admitted to network issues in both areas (Tardeo and Andheri East). They refuse to give...
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V
venkilifestyle
from Kumta, Karnataka
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payment was deducted but corresponding plan is still not activated.

Address:Kolar, Karnataka, 563161

I was trying to recharge my jio number using jio online portal. Payment was deducted but corresponding plan is still not activated.

I tried to pay using upi option in jio's billdesk payment gateway and i approved payment request from [protected]@icici using bhim app but nothing happened in jio's billdesk payment gateway!! It was idle for more than 10 minutes and i just closed it and called jio customer care to activate my recharge...
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