Reliance Jio Infocomm Complaints & Reviews

I have purchased​ jio sim in nov-17. Continues internet, call drop, network issue. I have many times complaint in costmercare center but not his side nessesery action done. Till time problem is not solved. Each and every time his provied me to resolutions in 90 day.. But go 1.6 year after problem is continue not solved.. And no action for jio side team..
Each and every time say to me wait 90 day. His care advisor behavior is not proper. So please i acpect to you, do the need full...

Hi,
In shine.com, a person name as Mr, Piyush Modi ([protected]) is hiring in the name of Jio. He called me to his office and asked to submit Rs 1000 through paytm as required by Jio for dispatching my visiting cards. Then asked again Rs 1000 for the training purposes being provided by AIM Enterprises, Mohali (Punjab). Also told me that I need to pay Rs 1000 then only my offer letter will be dispatched from JIO office.

Below is detailed in Shine.com:

Reliance jio company ([protected]) ([protected])

Urgent Requirement for supervisor

Post = supervisor store keeper store incharge assistant manager, abm computer operator accountant, helper store supervisor store manager

Quali = 10 th 12 th, graduation diploma iti b, tech m, tech

Salary=16, 500/45, 500/ per month

Job= permanent, male candidates

Facility = esi + pf + fund + bonus + etc

mr piyush modi contact no ([protected])

I have been moved to a new place and there is no proper signal here due to which I am unable to make calls and not at all able to use the net.. I have to come out of my home to use any of the service.. raised this with customer care people many many times..they are the dumbest people I ever know.thay are asking me to update the Android version in my phone and one guy told me to give my phone to mobile service centre for check up.. simple thing is SIGNAL IS WEAK.. they can not able to understand this..

I am getting vulgar calls and messages from numbers; all from same person calling from different numbers. Numbers are [protected], [protected] and [protected]. I want some neccessary steps to be taken against this person and these numbers to be barred. Person is calling again and again me. I am in trouble and i do not want these type of calls. These are very irritating me the number is as follow... [protected]..

The people at reliance jio!!!, you need to work on solving your network related problems because it has been annoying me since the past 6 months!!!, your network connectivity and speeds are so slow and poor!!!, are we paying freely for your network!!!, this is taking it too far, i am experiencing speeds as low as less than 1mbps (Around 200kbps)!!!, whenever i call the customer care people they just take the issue to their "team", who don't even bother to work on it!!!, fix this issue i'm witnessing not even 1% change in internet speeds!!!, do we pay just like that to you guys!!, fix this soon!!!, my location is fruit street, kamaraj road cross, shivajinagar, bangalore, if you have any self esteem and are not a fraud company then fix this!!!

I brought my Tata Docomo number to Reliance Jio in the month of April last year.I am faced with a lot of problems in running the Internet and at the same time, when I made a customer care call, he says that first I was told that your mobile is not able to detect your SIM. Then you change your mobile. In the roundabout, I sold my new mobile and then took the second mobile, then they told me that you do one thing, your SIM is not a proportional work You can go to the outlet of the nearest Reliance Jiao and accede to your SIM, when I requested the Reliance outlet to exchange the SIM card, he clearly refused to change and also said that you If the network is coming in the SIM, then why we change your SIM, I have been recharged from the back and used it again and again but they have to say that in the field I I do not have the tower of the place. I would like to tell you Sir, my residence which is in Guru Nanak Colony in Indore and 500 meters away from my house, there is the tower of Reliance on the Mahalaxmi temple, besides which my office It is in Indore Mangal City that I would like to tell you about 200 meters from there, the truth is that of Reliance, JIO says that here you have any kind of network I am unable to run. I do not understand why people are lying, I did them quite a lot. I requested the port two to three times. They did not answer me, I was calling and calling the dialog Disconnecting the phone by speaking, I close up my complain. I'm worried. I would like to request that you take strict action.
my number is [protected]
my complain number is [#16045028], [#11674928], ]

Dear sir,
I have purchased two jio wifi devices by paying ₹1999/- for each devices ([protected] and [protected]). The customer care executive promised me that there will be several free coupons will be provided. Found the coupons at the my jio application. But while i tried to redeem the coupon of reliance degital store of rs 1000/-, the reliance digital store guy did not had any clue regarding the coupons issued by jio. They have also checked the coupons and found that the coupons are not active status. I am ready to submit proofs of the same if required.

This is an act of fraud on a large scale by reliance jio infocomm and they are misleading the indian consumers for their own benefit.

I ported my mobile no.[protected] from bsnl to jio network and my number was activated on[protected]. Eversince, i am facing network problem in that i am receiving my calls only on and off. Many a times i am not receiving phone calls and after sometime i receive in messages that i missed a phone call from so and so number. I receive calls from the same number sometimes and many a times i am missing.
Further in my family, my wife and 2 children use jio network only and their numbers are working fine. That means my problem could be due to network only.
So after waiting for 5 days, i lodged service request on 16th march and i was given a service request no. Sr00000itmm2. But they are consuming abnormal time in resolving the issue. From 16th march onwards, for the third time i received a message that my issue will be resolved within next 48 hours. Most annoying thing is they don’t resolve the issue and make me wait, but they appreciate my patience. I contacted the network team via help line, customer care chat but invain.
So please take up my issue on urgent basis and resolve.

On 11 march, 2018 i have given an aircel number ([protected]) for porting into jio, till the date my sim is not activated. Whenever i called them they are not giving the proper answer, they are just telling me to wait for 48hr whenever i call them. From 19 th of march, 2018 i am hearing the same stuff again and again. They are not telling the exact problem also. Please look into this matter asap as this is my primary number so have gone through lot of loss.

Please look into this matter asap. Otherwise stop the service.

Dear Company,

I was very excited to purchase your product, but my experience has turned out very poorly. I'm writing to express my dissatisfaction with your product in hopes you can help remedy the situation.

I am a regular jio user and a prime member too. With Number :[protected]

Though the company had extravagantly promised to provide with regular 4G network but it didnot came upto that high touching ambitions.

Till evening time the network speed is considerably upto the mark but the dumb show starts when the sun hides under sky. My phone catches only a single or not even a single networks strength and it would be meaningless to write about the net speed.

I hope this letter would awake the jio server providers from their sleep.

Thanking You,

An unhappy user

Can you tell me why i'm paying 399. I'm employee in private organization. From morning 11 to night 10 my work. You proving very very very poor. Even 3 g mobile will get more internet facility. If you have not clear up your network within a week. I can raise complaint as per consumer rights. I'm paying and you have to resolve it. If not refund my money back. I will just throw your sim. Also i suggest my all family members to don't use your poor service. Very angry customer

I have got a year plan of jio with my phone but in between calling was not going through, even net was not working.
I was did recharge, but once i recollect that i have yearly pack.
I asked jio customer care to refund or transfer my jio recharge amount, but after hours of calling with customer care provided detail, wrote mails to them.
But very exclaiming, pathatic service, orientation and response they have given.
Since 4 month, they not solved issue.

Reliance jio cheets all the peoples they are telling that 4g net but it is coming less than 2g speed, signal showing full but it is not working voice calls also worst quality automatically calls dros and call connecting issues. They mainly focus on cheeting the people. With out internet speed how can trai cobnfirms indias speedest net. May be they are also cheeting the people or they are not using smartphones for internet speed checking. I[censored] r not providing the good services please stop the business.

Sir in my area (Awas vikas colony katra basti, uttar pradesh) the jio internet speed is worse than 2g while jio are claiming to give 4g speed.. Mostly in day time the speed of jio is 0kbps...in mid night the speed is something that it can download the pics on whatsapp...
I am just irritate with the problem... On jio customer care i had complained of it before twice and they gave me positive result but the problem remain as it is...

Jaisa ki aapko gyaat ho ki Kuch din poorv mein Reliance gio tower installation team ka call mere pass aaya aur unke dvara ye kaha gaya ki 14500 INR online inke Gudgaanv Haryana ke Reliance Jio Infocomm Ltd. ke account mein transfer karne par ragistration ho jayega aur uske baad reliance jio tower ki taraf se team tower lagane ke liye jameen ka survey karne jayenge. mere dvara paisa transfer karne ke baad survey team to nahin aaya parantu...

[protected] is allotted from gujarat circle, which ported in mp circle on 9th march 2018 and confirmed activation on 13th. After this confirmation of activation on 14th i insert new sim & recharged by rs.399/- the as guided by jio centre, but the sim not activated. At 22 pm on same day i got massage that new sim activated i thought the recharge is successfully but not, i again recharged by rs.498 (99+399) but earlier recharged amount become 0 zero which is refundable to me. It may refunded thru next recharge.

I have been trying to link my aadhar to my jio number for nearly two months and every time i go to the store, they don't do it saying that server is down.
I have been trying in few places including
Jio sealdah and reliance jio store near s. N banerjee road kolkata.
It is being hectic to go there and get the same response. All mine important documents are linked with my jio number.
What am i suppose to do?

1 year and multiple complains regarding network. All the time they said it will take 3 months as network site is being setup. But no change.

Finally trying to port to new number. I did a basic top up of 10 rs and got 7 as balance.. But still jio is not allowing me to send sms for porting.

They want me to top up again with some plan and then send the message.

My simple question is why can't i use my basic balance for sending the sms

I am rahul tirpude at gondia maharashtra mb no [protected], i m using jio mobile since 1 year but always having mobile data problem at several location and my working location on my mobile number and not getting proper responce and problem resolving from customer service executives. I always found slow speed and low upload data problem with my hi-fi smart vivo v3 mobile handset. Ao kindly better the service by getting positive feedback from customer.

I am amit when i jio recharge online using jio official website (Jio.com)
Rs-399/- against the mobile no.[protected] i received sms from pnb on dated 19/02/18 that rs-1695/- deducted from my bank account. It's heartd

Name:amit poddar
Date of :19/02/2018
A/c no.[protected]
Ifsc:punb0603500
Cell:[protected]
E-mail: [protected]@rediffmail.com