Reliance Jio Infocomm Complaints & Reviews

The network is slow and i am unable to make any call. I have recharged with 149 rupees for 28 days. But can't make any call. It's quite disgusting. And the jio 4g voice app is not responding. Every time i try to make any call using this app, it shows some pop up notification and unable to make any call. If the problem doesn't resolve within 24 hour, i will change the network. Disgusting!

I have purchased the jio sim from "wheels & wares dhankhetti shillong since couple of weeks back. Till date i have not recieve the jio number nor the activation call from the jio dealer of shillong.

What is the matter? I have purchased as i need it but it has been delayed weeks after weeks.

Is this the matter with the other customer as well.

Regards

Have done an online recharge of rs 399/- and it has not come to the mobile no assigned. Have talked to a customer care person but he says it is not showing. On 17 feb 2018. Bank ref no[protected].in spite of several email back and forth could not resolve the issue. I do not know to which number also the rs 399/- amount has been credited to. Bank is showing rs 399/- credited to reliance jio mumbai.

Dear sir..,

Jio giving complementary add-on 10gb data for jiotv users.,
I have a one of the double..! Why giving that complementary add-on for jiotv users (Network issues in 2days so only jio giving that complementary add-on 10gb) i asking one question for jio that problem facing only jiotv users wright otherwise not facing wright..? Kindly give for all users complementary add-on 10gb in asap (Today) or take a action for that company

The jio is becoming very worst network the customer care is not working i tried many 198 but it was ended without intimation. Many times whenever i want to call at that time the network is not working. Today till now sms is not working. No intimation no customer care. The internet speed is also very slow after the 1.5 gb data. The 1.5 gb data is also get quickly finished

Very poor service at my locality.. At evening after 7pm it was more terrible situation... Couldnot browse anythng.. Even couldnot sent or received any whatsapp message.. It had been happening since last 7 days and now it became too disgusting.. Solve this as soon as possible.. Otherwise i have to change my network from jio to other service provide..
Address-new barrackpur, kolkata-700131

Dear sir/ man
I am sagar from jio promoter sir kyu itne jlde kar raha ho jio phone sale krna ki

1. Mere sir kyu full prasher de rha h of jio phone sold out ka (Kyu sir why)

Passa ki kme aagi kya sir jo prasher de rha ho jio phone sold ka
2. Sir jio ka hum promoter h koi prevet ka nahi ok to prasher kam do sir ok jio phone sold ka [protected] no. My

I am jio number [protected] but so many time we facing network issue, call disconnecting issue on 28 feb 2018 all jio network call connecting problem on 7pm i try to call jio numbers same problem there also i am reach 198 they told me some tower issue it's will clear on 3am but no information they provide on msg very worst service please take necessary action

I tried recharging from my jio app of amount 149 & 51 a couple of times but it failed everysingle time i tried.. Saying that i have entered incorrect banking details.. But after 30 minutes or so my account balance started getting deducted for everysingle time i tried to recharge earlier.. Please see to my problem.. And kindly return the amount back to my account.....

I'm using jio for past 1 year. For past six months the data speed was diminishing. And now the coverage was also getting low. The data speed is less than 40 kbps. I have reported it to jio several times through call. They said, "your problem will be solved in 90 days and hey also told that they are planning to put a tower near my location. As many times i reported i received the same reply. Then i started to report via twitter and through email.
They asked for mobile num, address, location in google maps, and some details. I have mailed these details many times but no solution was provided. I'm paying rs.399 for 3 months and not able to use the data comfortly. Jio is just for name sake running a support team. Stealing money from us. They are tellin that jio has excellent coverage in my area. My jio num: [protected]

Dear sir im ambrish prakash madiwal employe id 1118368 from gulbarga the. Teamlese has cancelled the contract with reliance jio info comm ltd. So have applied for pf. Im received 1st payment from ur teamlese office. But still im not received 2nd payment that u ppl said. The application of 2nd payment rejected by the government pf office. Due name correction of mine n my father's name so im trying to correct that in that link that u ppl suggested thats not happing so im raising this complaint plzzz clear this problem as much soon

Hello
I. Ashrar ahmed. Mobile number [protected]. From: ashrar ahmad ([protected]@okhdfcbank)
Issuer bank: canara bank

To: indiaideas ([protected]@icici)

Google transaction id: cicagmcariqrbg
Upi transaction id:[protected]
I don't have any recharge activation. I do recharge 23 feb of 399 but all thing is complete and recharge is not activated.
Please refund my money/ close my sim

I have made the payment through myjio app
Upi payment via pnb bank and paytm.
[protected]@icici

Paytm transaction successful
Pnb money deducted
Jio payment declined

Then where is my money?

My money is deducted and paytm payment gateway is successful.

But jio did not get activated.
Details in attachment.

My jio number is:[protected].

Alternate number is:[protected]

Upi ref id:[protected]

I recharged one jio no with 399/- ref no sbipg lt[protected]reliancejio mumbai. But from my account amount deducted 798/- i many time ask for this issue but no resolution yet. I contacted jio customer care as well as jio email chat but till today (39 days) jio company didn't explain me how such problem raised. Some time they said your 399/- rupees recharged to all jio linked account, some time said one recharge of 399/- was successful and one 399/- recharge was unsuccessful and told to contact bank. When i contacted bank they said i[censored]se other than bank application we can not do anything abount that. Now i too tired of this matter please help me...

Dear sir
I am a valuable customer of jio prepaid in rajasthan circle and my resident address is nimbari gate kumhar mohalla jhalrapatan city pin code:-326023
Dist. Jhalawar
My name is vishal bairwa and i am a prepaid customer of jio my issue is my location the internet speed is very low as 40kbps to max 150 kbps in every time average speed is 40 kbps to 55 kbps morning to evening but i am using 4g internet and this speed is not 4g this speed is like 2g and i am not satisfy with this low 2g speed because i pay the 4g service rate but they not provide 4g speed so please escalate my complaint and solve this net speed problem as soon as possible if you are not solve low speed net problem then the jio has not been survive at this place and the company image is represented as bad image that is a big problem by your business side...

I have migrated from jio postpaid to prepaid 5 months before for 3 numbers. But still did not received my security deposit (Rs.1200) from jio. Contacted jio store and customer care and applet many times and sent lot emails and created lot of service id and lot of escalation to jio but no proper response. I received lot of false statements from jio and they not ready to give my money. When ever i called customer care they simply said, back end team not responding properly and we don't have any update. Still they do not have any tracking of where is my money and when they will refund. One of the worst customer care and back-end team never ever seen before. Could you please check on this issue and take necessary action.

Mobile numbers:
[protected] - rs 400
[protected] - rs 400
[protected] - rs 400

Could you please have a look on the attached email for your ref.

Your marketing policy is not clearly represented by your appointed executives from kilpauk office, chennai-600010. (Mr. Kamalraj, mr. Selvamuthukumar,
Mr. Yogesh bharathy & mr. Santosh)

Initially it was communicated that out of the advance of rs. 600/-, rs. 91 towards primary membership charges and balance rs. 509 towards the selected plan and will be adjusted from the generation of first bill itself after your free scheme for three months. Nothing has been materialized so far.
Sim connection no. [protected], [protected] in the name of aks alloys (P) ltd. Sim connection no. [protected] in the name of sar ispat private limited. Total amount of rs. 1, 800/- is being reflected in your bills every moth as security deposit amount. Degrading the plan from 509 to 309 not clearly informed to us at the time of finalization. For sim connection no. [protected], you could not successfully completed the formalities for transfer from airtel to jio reliance infotech, for which we have paid advance amount of rs. 600/- by cash to your mr. Kamalraj. This amount, where it is lying in your books account, no one gives us the clear picture. To solve this issue, our request through mr. Selvamuthukumar & mr. Yogesh bharathi to visit our office along with mr. Kamarlaraj is left over with the proverb of siren sound in deaf ears.
Our plan of switching over all the cug connection from aitel to your service provider has been temporarily with held because of the poor quality of service rendered from your chennai belt office. P. K. Srinivasan, senior co-ordinator, aks group of companies, chennai-600003. Mobile no.[protected], landline no.[protected]

I had tried to recharge my jio number on 21 feb 2018 at 8:20 pm, but recharge was not successful while my money has been deducted. Jio is not taking my complaint and bank has given me details of successful transaction.

Jio number :[protected]
Amount : 349
Date : 21 feb, time :8 : 20 pm

Transaction details:
My jio app,
Mode of payment : upi
Upi application was bhim
Bank : axis
Payment gateway : [protected]@icic
Transaction id :
Indiaideas has requested rs.349.00 from you through upi.
Info: upi/p2m/[protected]/indiaideas

Please help me to get my money back

Dear Sir, my Jio no is [protected]. I have made a recharge of Rs 399 for this no on 22 Feb at about 20:09 hours and the transaction was successful
(TO TRANSFER INB Reliance Jio Infocom BILL_REJIOI Payments LSBI[protected]IGACYXPAX2 399.00 )
I registered a complaint on 23 Feb at about 11:00 with service request no SR00000I2K57 and the same complaint has been closed stating no valid reason.
I made another recharge on No [protected] on 24 Feb and this has been charged successful. 22-Feb-2018.
Today I have again charged the same no ([protected]) and it is also successful transaction. (26-Feb-2018- TO TRANSFER
INB Reliance Jio Infocom BILL_REJIOI Payments LSBI[protected]IGACZMXXJ5 399.00

Till now I have not been given any confirmation about the amount which I made recharged on 22 Feb. I request please look in to the matter and solve the same as soon as possible and revert the said amount to my bank account.

Hi,
This is santhosh. I have been using the jio network since last 4 months and we have relocated to a new place in january where there is no network for jio.
I have complained to jio regarding this so many times. They gave me a guarantee that the tower will be laid by 16 february on repeated requests and that didn't happen and they now ask me to wait for other 45 days. I have ported to jio in december ending and i have to wait for other 1 month to port my sim.
I'm leaving in hyderabad an the place is pragathi nagar area pin code is 500090. My contacts from which complaints have raised are [protected] and [protected]. Please resolve my problem as soon as possible.