Reliance Jio Infocomm Complaints & Reviews

I am using jio number whenever I tried to call Customer executive for queries at 199 help centre they just give me a long waiting time i am waiting for call to be picked up by the executive but nobody responds and call gets disconnected it is happening most often now I tried to call them at different time of the day but it is happening every time I tried to call...

Dear jio

I have query related with reacharge. ur excutive told me on jio chat he will contact me but no one contact me worst service. 3 day passed no one contact me. i will port from jio to other services provided..jio giving wrong information and flash timing.
jio is worst customer care service

i want to talk with ur sinour excutive please contact me as soon as....

We have taken Jio sim and recharged in the month of Aug 17 for getting high speed internet . But from that month we are getting poor speed and when we are asking through Jio app and when we are calling the customer care 198, Jio is going on giving false assurance that they are going to install tower in our area for strengthen the internet speed .
1st they have assured that slow speed internet speed issue will be resolved by Oct 17,...

Dear sir/madam
My name is kanwar singh nara. I am proprietor of s. I. K engineering enterprises sas nagar mohali punjab.
Your sales executive mr. Jaswinder (Ph no : [protected]) visit our plant an introduce our product jio phone. On that time we firsty inform that we need invoice because we will transfer payment from company account.
But now he tells that reliance never provide invoice of phone.
He was also...

Jio sim card taken on 31st january
It was working till 5th january.
Then from its not connecting to any number to make call
After dialing no. Call ended appears and stops to make a phone call.
Jio customer care could not resolve the problem irrespective of restart of mobile, making changed in setting, simcard setting etc.
Internet is properly working but phone call isn't. Resolve as early as possible....

My jio sim misplaced so i m go at jio store and say your retailer my problem but he behave very rude he said that type of work is not done here speaking very loudly. I m closed my sim because of your retailer
I m not satisfied with your retailer please action against him
Store location : ground follr sir pattni plaza, devubaug, bhavnagar-364002
Gujrat, indiar...

Every evening my jio sim provide very poor connectivity i can't send even a single message on any social platform or can't any single online work inspire of high data. We pay for service but if this condition remain everyday then what. Is their any responsibility or not for customer service. If they failed to provide good connection they should return my money....

I have registered multiple complaint related to the inhouse network coverage in my office as well as in my house, but no action taken. even after 3 months of complaint and customer care team confirmed that they resolved the issued, there is no change in issue. I am not able to receive call or make call. Neither able to access internet.

My office is at bldg 5, Mindspace, airoli...

I've gone to jio store for restart my jio which i had used 1 year ago [protected]. So they activate my no. And provide me new sim. Than after an hour when i used the sim in mobile at that time network came but sim is not active no voice and data are active. So i thought it is because i don't recharge my number thats why calls and data services are not active than next day in early morning i recharged with 99 rs for prime membership and 98...

Sir i made wrong recharge through online. Insted of my number ([protected]) i mistekenly pressed wrong number ([protected]) amount rs.198. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. Br0000r2jc5y kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom...

I have purchased jio m2 black (Wifi device) with jio volte sim card no [protected] on[protected]. At that time i also paid a sum of rs 999/- in advance under jio dhan dhana dhan offer (Copy of payment invoice attached).
Under this scheme for i was eligible for 5 data booster. S packs (Rs.201 top up x 5 vouchers total worth rs 1005) on subsequent 5 recharge of rs.149/- & above.
Till date i have made 3 recharges of rs. 149 and...

Dear sir,
I have taken a data connection no — [protected], initially as prepaid and later got it converted to post paid. I have paid one bill too on line. Now for the last one week i, m being pestered to recharge or the services will be discontinued. Finally outgoing facility stands discontinued and data speed reduced.
What s happening... Baffled??? Please resolve it or else advise, me to discontinue jio connection.
...

महोदय,
मेरे पास एक msg आया हैं कि मेरी फ्री कालिंग समाप्त कर दी जाएगी क्योकि मैंने अधिक कॉल की है मेरी बस यही प्रार्थना हैं कि आप ऐसा न करे और जिन सेवाओ का भुगतान हमसे लेते...

I choose the jio network and recharge with 398. But i do not get proper service from jio. All the time jio network is too slow thats not usable. When i call to jio customar, they told me that they have to take 60 days to solve this problem. After 60 days the problem is restart, now jio telecom service tell me they have to take above 90 days too, i think jio is fraud with us.
So, i request to trai, please give a step against reliance...

As i need network and internet problem in my home. I want to talk and browse the net in center my center house...in our area didn't have net also... So please connect our area....

Muze pahle jio ka sms aaya ki aap apna suspended sim 149 ke aage recharge karke chalu kar sakte hai to maine 31/01/2018 ko mere suspended jio no ka 399+99 prime member ka recharge unki official website se kiya lekin meri network services jio walo ne shuru nahi ki. Maine unke call center ko call kiya to unka rply tha ki aapki area me jio ka network problem hai aur vo problem 90 days me resolve hoga aur unhone muze sahi responce nahi diya aur...

I am a jio mobile subscriber ([protected]) in the plan 499. The plan says 1 gb per day and unlimited calls and 100 sms per day.
Since 22/23 january onward, my daily data of 1gb are being consumed without my knowledge. Infact, there was a consumption of 600mb/700mb, in the early morning 5:40 when i was sleeping and was not using my phone or hotspot.
I have called the customer care, all they say is i am using. When i asked let...

Dear sir,

I got 3 sim card from jio 9 or 10 months ago. But i used only one simcard, other simcard missing, therefore i call to jio other 2 simcard. And they also block.

But then i purchase jio 1500 phone, and collect simcard mob [protected], this number which blocked my me few month ago.

Reliance jio store give this simcard and also tower & signal also i get and all ok. Recharge thru upi also...

Recharge was not successful but amount of Rs.349 was deducted from my account. Refund was not initiated yet.

I recharged my jio number [protected] for rs. 349 through JIO APP and payment done through bhim upi transaction.

My money was sent to [protected]@icici.. And recharge transaction was successful and my money deducted from my account through jio app @upi bhim baroda payment method but recharge was not happenedbr...

My jio no. Is [protected], i have recharge 448 is not done in 30 jan 2018 by my jio app in bhim upi from [protected]@icici.
Please refund my payment and please jio remove your bhim upi option in your my jio app payment. I have attached my transaction screenshot so pls refund my my payment. My jio no. Is [protected], i have recharge 448 is not done in 30 jan 2018 by my jio app in bhim upi from [protected]@icici.
Please refund my...