Reliance Jio Infocomm Complaints & Reviews

I am facing issue regarding data speed. I have also complained about it to customer care but they said it will be resolved within 90 days because we will implement a new site in your area so it will took some time... But after 90 days that is not resolved... Then again i called in customer care many times they are saying same for wait 90 days again... But issue is not resolved so my question is that if you can't provide facility to the customer...

Kindly forward the mail to concerned authorities

Sent from yahoo mail on android

On thu, nov 16, 2017 at 11:13 am, sanjeev nehra
Wrote:
Kindly confirm why consumer is being harrased & why he isnot being compensated for damages

Why he be not refunded

Why he be not compensated

Why he be not porfed out

Sent from yahoo mail on android
br...

Everytime i call customer care they give some random date of 30-50 days, and on complaining after this period they give another date. It's their job. I recharge double for 6 months and not a single point of coverage at my shop at 360001. I used to go on road shouting on phone when calling via jio. 3 kbps - 10 kbps is the limit here in pravin watch company building. Navanaka road...

There is serious network problem of reliance jio in the paprola, tehsil baijnath distt kangra of himachal pradesh especially near the rajiv gandhi pg govt ayurvedic hospital. There is no internet speed, interrupted voice calls since 7 months. Previously the same complaint has been filed before 2 months but has not yet resolved. The signal strength is very weak especially between 9 am to 11: 30 pm....

Dear concern,

I have purchased water 11 and there is camera, battery charging & speaker issue.

As the mobile is under warranty and i have visited nearest jio store for the issue, but all the staff in gandhidham are rude and not serving the customers in good manner.

As my colleges are also fed up by the service all are facing the same problem but not getting proper service from the store.
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I was purchase one jio wifi 3 & new jio sim for internet uses only at around a month before but from day 1 internet speed is very very poor.
All sites are so buffering downloading is very poor
After repeated complaints in customer care they want more 90 days to resolve the problem. Its so so meaningless....

It has now happened second time in this month when data is showing exhausted without even using it more than an hour. I have 2 gb daily plan but really surprised at the way jio is functioning. I tried checking through my jio app but it is not accepting my registered mobile which is non jio, jio id, e-mail registered and worst is they don’t even acknowledge the serial number of their own jio fir citing it incorrect. Seems jio is trying to...

I am using jio sim and facing very low downloading speed in my area. I called customer care helpline 198. Firstly they told me that my complaint is in process and will be sortout within three months. After three months repeat my followup and told them that the problem still same. Today i again called the customer care and they advised me to purchase a costly mobile like i phone x (Havingcost about 90000/-) as reliance ensure best downloading...

I am using this (Jio number) mobile, it has very bad networking for talking and also using the data card. After recharge regularly they got money even they are not provided normal service, because i am not talking a day one or two times only. Even they are not provided normal service it indicates bad service to the public. All are initial time only showing they are a good company after one or two years they also eating public money.
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My daily data 1 gb was exhausted without use on 28th oct 2011.

On 28th on my weekly off i was unable to user internet and due to that my personal and official task got delayed to next day.

Its impacting my personal and official task. And service sla is too bad to support to this type of incident.

Really i am sorry to say but not happy with service provided.

No call given my customer...

Sir,
My jio plan is 399, which gives me unlimited voice call and others. But my call discontinued from today where the plan validity is 1 feb 2018. The adviser told me that i have used abnormal voice call. But the plan has unlimited voice call. What is the reason? If there have any limitation in voice call? If any why not mentioned?
Thank you....

By miss I recharged wrong reacharge to other jio number it is [protected] kindly refund my money back ... call me on [protected]... as i was using Wi-Fi hotspot m not able to get my proper number if I dial *333# iam not getting my number and also customer service not helping on this thinking to throw this sim to trash ......

Dear sir
On my jio prime number [protected] i got a sms stating my plan is expiring on 16th nov. I recharged my plan on 15th with 149/-, but still my jio prime balance shows 0 and i am getting message that my plan will expire today, 16th nov. The bank transaction id is net txn: billdesk jybk[protected] reliancejio on 15/11/2017 at 22:03:54 pm. How is it that after recharging, jio is still sending me messages to recharge and my jio account...

I booked my iphone x on 27th october 2017. I recived a mail and sms from jio stating to collect device from store kn 3rd November 2017. Till now the store says they have not received any information about my device. My friends who prebooked after me have received their phones and i am still waiting. Customer care replies very arrogantly over email. They use language like if you have booked online then you can very much check the status online....

I am using jio communication sim and i have made advance payment recharge as per jio offer. But my internet is not working and they are saying it will be fixed after 90 days. I have already paid for 90 days plan and by the time it will be fixed my plan will be over. I have paid 399 for 3 months. I want company to refund my money as they couldn't provide promised 4g services. I am. Not getting signals to make calls also....

I have recharged my jio number [protected] on 7/11/17 for amount rs. 459/- validity for 84 days. But i received the message saying thank you for recharging for rs. 399/-. I am attaching the camera pic of the recharge retailer mobile, which has the proof i have recharged for rs.459/-. I would like you people to check and resolve this issue at high priority.

Looking forward for your action taken and reply with positive response....

I have booked jio mobile online through no. [protected] pin-535002 on aug 17. I have received massage on 11nov to collect your jio phone. I went to jio digital store & show my adhaar to staff. They told to me, your adhaar address belong to rajasthan. Presently i am serving in vizianagaram (Ap) last 3yrs. How i take my jio phone. Please resolve urgently....

I have the reliance no. And i had been using this no. Till last month. Recently i changed this no. To the jio 4g mobile operator by portability facility. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. So i could not use the net banking service and other online services. Please rectify this and send the sms messages without late and break. Thanking you. My mobile no. ([protected])...

I intended to recharge my reliance jio number [protected] on 6/11/2017 from my jio app. While recharging my transaction got failed at the end moment and money too got deducted from my bank account number. I waited for few days as i thought that the deducted money will be refunded back into my account. But after waiting for so many days i didn't got my money back till date. I also contacted my nearest central bank of india branch and they said...

Its already 3 days over still i don't get any voucher after recharging my jiono with 459. I have called multiple times to jio care and they told that it has been already credited. I don't know where it is credited? There is no voucher in my jioapp. After updating jioapp no solution comes. I am a jiofi user. I have sent a mail to jio care but no response still now. It is irritating every offer info is updated in jio app but my voucher...